Name: Sandman Signature Calgary Airport Hotel
Address: 25A Hopewell Way Northeast, Calgary, Alberta, CA
Price range: $103–$151 per night
Rating: 7.1

What guests think

At Sandman Signature Calgary Airport Hotel, travellers praise the convenient airport location with shuttle service, modern comfortable rooms, and the two on-site restaurants, while noting inconsistent cleanliness and maintenance, especially bathrooms and carpets, and recurring pool and hot tub closures.

Staff are frequently described as friendly and helpful, though a few guests report rude interactions, slow responses, and confusion about housekeeping schedules. The airport shuttle and parking are convenient, but some guests faced fully booked shuttles or tight parking. Expect a convenient airport stay with good dining on site, but check pool status and confirm housekeeping and shuttle details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two on-site restaurants (Moxies and Chop) are a highlight. However, guests repeatedly report the pool and hot tub being closed or poorly maintained, and parking can be limited due to long-term airport parking.

Related guest reviews

8

Wayne

Oct 1, 2023

·

Stayed 1 night

Facility is quite nice but parking is very limited bc spots are taken by travelers that are not staying at hotel.

10

PAULETTE

May 23, 2025

·

Stayed 1 night

Always enjoy our stay here. A nice property with 2 great restaurants

6

Kathleen

Aug 25, 2025

·

Stayed 1 night

Disappointed the pool and hot tub was not operational, was not advised of this when booking the room on Expedia. I have a young child and this helps to determine which hotel we stay at

10

James

Sep 29, 2025

·

Stayed 3 nights

Room was very nice. Pool and hot tub were clean. There are two great restaurants at this hotel!

6

Gary

Sep 9, 2024

·

Stayed 1 night

POOL WAS CLOSED WEB SITE SAID IT WAS OPEN

6

Michael

Aug 6, 2023

·

Stayed 1 night

Good but disappointing hot tub and pool area Very un kept and no towels Damaged hot tub steps are hazardous

10

James

Nov 4, 2025

·

Stayed 5 nights

Two great restaurants at this hotel! Room is clean, shower is very nice!

8

Dwayne

Feb 7, 2024

·

Stayed 2 nights

No benefit to the VIP side and I’ve stayed here often for the last five years. The construction taking place left it dirty on the signature side which impacts the value. Pool and hot tub were shut down and parking lot was full of parked vehicles for the airport who all seemed to take the closest spots. Finding a decent stall was difficult for my two night stay.

8

Michael

Aug 25, 2025

·

Stayed 1 night

Likes: close to airport, quiet, easy to get to, dining options Dislikes: pool and hot tub were out of commission which was one of the main reasons we booked a room. No free breakfast.

8

Anna

Nov 28, 2024

·

Stayed 1 night

For an airport hotel, this hotel is pretty quiet. The reason i gave 4 instead of 5 is because the pool and hot tub are closed but this was not updated during the booking process. Would definitely consider staying here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many find rooms clean, but multiple reviews cite hair in bathrooms, dirty carpets and hallways, dust, and occasional pests (bed bugs). Housekeeping frequency and follow-through can be inconsistent.

Related guest reviews

4

kirushalini

Aug 28, 2025

·

Stayed 1 night

There was hair in the bathroom tiles from previous hotel guest, soap holder was broken with it barely hanging on the wall. Noise from the AC was so loud, couldn’t sleep properly.

4

Lynne

Jul 23, 2024

·

Stayed 1 night

The carpet in the hallways are filthy. The carpet in the rooms are also atrocious and filthy. The bathroom is in need of repair and cleaning.

8

Ziyu

Dec 28, 2025

·

Stayed 5 nights

clean room

4

WILLIAM

Jul 1, 2024

·

Stayed 3 nights

During my recent three-night stay at the Sandman Hotel in Calgary, I encountered a few issues that detracted from my overall experience. Unfortunately, cleanliness was a significant concern. The shower tub in my room was not adequately cleaned, and it was evident that it hadn’t been thoroughly scrubbed before my arrival. Additionally, the elevators were often in a similar state, with noticeable grime and fingerprints. While the hotel has potential, these cleanliness issues are a considerable drawback. I hope management addresses these concerns to improve future guests’ experiences.

6

Rebecka

Nov 17, 2025

·

Stayed 2 nights

Location and amenities are great. The room however could use a good cleaning and maintenance.

6

Lynne

Jul 23, 2024

·

Stayed 1 night

The rugs in the hallways are in desperate need of cleaning. The room carpet is also very dirty and needs cleaning. The bathroom sink and shower could use some cleanser and repair. I won’t stay again.

2

Smita

Jun 5, 2025

·

Stayed 1 night

We stayed at the missisaga Sandman. This was a complete contrast. The reception area had dirty rugs, the corridors has chewing gum on the mats and no airflow. The place was extremely hot in May. Not ideal when you are lugging around heavy bags. The room was full of dust, mirrors and fridge had finger print marks all over. The bathroom had signs of mould. The bed was worn out. The decor was new but dark grey so everything looked dirtier than it was. Skirtings were stained, airconditiong unit loud. Beds were wornout so i felt like i was going to fall out if i was anywhere near the edge. You can see its been renovated but it lacked comfort and cleanliness and lighting. Even the TV remote was strange to use. The staff were semi helpful. Not a professional service. I would not stay here again.

2

Neerojan

Oct 31, 2025

·

Stayed 2 nights

Got bed bugs from this place

2

Jessica

Jul 10, 2023

·

Stayed 1 night

Everything seemed okay until we left the hotel and my sister immediately started complaining about being itchy. Turns out she is covered in bedbug bites.

4

LoriAnn

Jul 19, 2025

·

Stayed 1 night

Not a great stay. Room had not been cleaned properly before our check-in. There was garbage left in the room, hair in the shower and crumbs on the sofa bed. I was told the property was at full-capacity so we couldn’t get a different room. They did clean up the garbage and replaced the bedding on the sofabed and at check out we were given a $50 credit. Still not a great experience.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, quiet, and comfortable, with some suites offering kitchenettes and features like deep tubs and separate showers. Recurring issues include very hot, hard-to-adjust showers, noisy or faulty A/C, and occasional worn or broken fixtures.

Related guest reviews

10

Andrea

Dec 17, 2024

·

Stayed 1 night

I love staying here! Quiet, convenient and great service. Today my shower head popped off while I was trying to use the shower but the unit conveniently has a bathtub and shower, so no big deal. I let the front desk know and they were keen on fixing it asap.

10

Matthew

Oct 3, 2023

·

Stayed 1 night

The deep hot tub and the pool area very clean and modern. Rooms modern and really loved the 2 person deep tub in our room.

8

Ian

Dec 16, 2022

·

Stayed 19,341 nights

Shuttle was quick to and from airport Room was nice and modern Only fault was water in shower cant be adjusted when you want a hot shower

6

Stephen

Mar 28, 2023

·

Stayed 2 nights

It is clean and new hotel but the rooms did not meet my standard. The place of the TV and location of the bed is somehow awkward. They could use a rotating TV hanger instead of the static one that you can't tilt.

6

MARIAM

Aug 24, 2024

·

Stayed 1 night

Property is quite old with few broken items in the room such as side lamp. Pics looked modern, but actual is way alder than pics

8

Sandra

Jul 12, 2023

·

Stayed 1 night

We were very happy with our room as well as the service. We only had 2 issues: we had trouble adjusting the temperature of the room. Every time we changed the thermostat, it changed back. Also, the shower was too hot and we were unable to adjust it.

10

Linda

Aug 4, 2025

·

Stayed 1 night

Loved the space and felt very comfortable. The kitchenette has everything you need.

10

Pavel

Aug 20, 2025

·

Stayed 1 night

Signature suits are smaller than we expected.

8

Bri

Apr 18, 2024

·

Stayed 1 night

The room was clean and the bed was comfy. The only issue I had with the room was the shower. The shower had one temperature, scalding hot. I talked to the front desk before heading out for the evening and was assured it would be fixed by the time I returned. It was not. I mentioned it again before checking out, so I hope they were able to fix the problem before the next guest got burned.

10

DR. DAWN

Aug 5, 2025

·

Stayed 1 night

It was so quiet, clean and comfy. Loved the blackout drapes. Loved the bathtub!

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, helpful, and accommodating, with smooth check-in and attentive shuttle drivers. Some guests report rude or unhelpful front desk interactions, understaffing, limited late checkout, and unclear housekeeping communication.

Related guest reviews

10

Rebecka

Dec 6, 2024

·

Stayed 1 night

The airport shuttle driver was extremely helpful, friendly and so great!!

4

Amanpreet

Oct 3, 2025

·

Stayed 3 nights

Not a good stay the front staff was rude, they don’t know to talk with there guest, this not first time I stay with sandman hotel they are good in there business but not this time, and also it’s say breakfast included when I booked it but when I ask them where is the breakfast they are rude and

10

Robert

Sep 17, 2023

·

Stayed 1 night

Fast, curious, helpful service from many staff members during our 2 day stay. Its our 3rd time since 2019 at this hotel. Could've have had better service from the staff at hotel. Very very pleased and worth every penny. The shuttle service was right on time as usual. Thank you very very much.

10

Cheyanne

Aug 28, 2025

·

Stayed 3 nights

Friendly staff. Very clean rooms. Overall, we had an amazing stay.

8

Stephanie

Jul 1, 2024

·

Stayed 1 night

•Booked for a quiet, kid-free staycation & to get some online work done. •Rooms on the signature side are nice, new and modern. •Pool was ok, not too cold. •Hot Tub was not working/Out of Order! Which is one of my biggest complaints & annoyances when booking a hotel, as my stays are always based on whether or not there is a hot!. Disappointing, for sure! •Woke up late, around 11:30 & yes, own fault, but I hadn’t been feeling well and also had a headache… I wanted to take Tylenol and get a warm shower before leaving, but front desk would not approve even a 15-20 MINUTE late checkout! Again, disappointed, as I had to just grab my things and go… I guess it is what it is, but you would think after explaining that you woke up unwell and just needed a small amount of time, some empathy would have been extended? Nope! lol

10

paola

Oct 24, 2025

·

Stayed 1 night

The staff was very friendly. Excellent service. Very easy to check in and out.

10

Tricia

Aug 18, 2025

·

Stayed 2 nights

The staff were helpful and friendly. I was able to check in a few hours early.

8

William

Oct 12, 2025

·

Stayed 1 night

We have stayed at the Sandman Signature Calgary Airport Hotel a couple of times and like that there is a restaurant in the hotel and they provide transportation to and from the airport. The staff are friendly and helpful. This time they were exceptional! I lost my glasses when we were there and the staff found them and packed them up and sent them to me. In particular, I want to thank Carmela who went above and beyond to ensure I got my glasses. The Sandman is just a pleasant place to stay.

2

Lakhvir

Oct 7, 2024

·

Stayed 1 night

Manager Gohal has no etiquette how to talk to customers, he didnt give us any info about hotel, wifi, parking,nothinh. I asked him then he told us. Very unprofessional behaviour.

8

Ruel

Oct 11, 2024

·

Stayed 2 nights

Reception wasn’t too friendly, he made me feel like he doesn’t want to be there. I had to ask for the $15 voucher and was never offered any upgrade to the room. Wanted to stay another night and when I asked about it no attempt was made to help.

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Location

Very convenient for Calgary airport stays with a short shuttle ride and easy access to nearby dining. A few guests experienced slow or fully booked shuttles.

Related guest reviews

10

arik

Sep 27, 2024

·

Stayed 1 night

The shuttle service was slow, but the front desk staff checking me in were the best of the best, asking me preferences for room location and putting me in a good spot for my preferences. Even 4 Star Hotels rarely put in that effort. Not great area other than for accessing airport.

8

Brian

Aug 15, 2024

·

Stayed 1 night

Convenient to airport for overnight stay. Clean and comfortable.

10

Justyna

Mar 31, 2023

·

My go-to recently when stopping at Calgary Airport. A bit further from the airport, but offers good reliable shuttle bus with super helpful drivers (a big deal for me since I found Calgary airport taxi drivers to be rude and scary/threatening on couple of occasions). Very nice hotel, amenities. Having two onsite/nearby restaurants is a huge plus too.

10

Shashank

Sep 2, 2024

·

Stayed 1 night

Location

10

Zunnurain

Jul 20, 2025

·

Stayed 2 nights

Close to airport

10

Theodore

Jul 22, 2024

·

Stayed 1 night

The airport shuttle was a key in making the choice for this hotel. We had a VERY early flight out, and the shuttle at 3:45am was perfect for our needs. Additionally, the hotel staff were excellent.

10

Alison

May 14, 2025

·

Stayed 2 nights

Great hotel super convenient to the airport and amenities close by

2

Tabitha

Feb 24, 2024

·

Stayed 1 night

We booked a hotel when we landed in Calgary so as to not waste money if we were delayed. I called ahead to see how their shuttle to the airport worked (which was something they specifically advertised). They said it ran every 45 min. and on demand from the airport. They never mentioned anything about “booking” or shuttles filling up. When we arrived late in the evening they informed us that the shuttle was full and the only shuttle that could take us would make our stay in a hotel obsolete or late for our flight. We were informed that we would have had to book earlier but we checked in when we arrived. There was no way we would have been able to take a shuttle and would have stayed somewhere we could guarantee our shuttle. We instead had to pay for a cab on our own dime. It was also advertised that they had breakfast. Surprise, surprise that was something else that was on our own dime. Wouldn’t stay here again. Not impressed. Don’t expect what they sell. They won’t deliver.

10

Megan

Oct 13, 2025

·

Stayed 1 night

Great location, friendly staff!

10

Balakrishnan

Jun 19, 2025

·

Stayed 1 night

Close to airport and good facilities and the complementary shuttle was great!

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Dining

On-site Moxies and Chop are widely appreciated for convenience and good meals. Breakfast is often not included, with some confusion over inclusions; a few note excellent restaurant breakfasts and slow tray pickup after room service.

Related guest reviews

4

Amanpreet

Oct 3, 2025

·

Stayed 3 nights

Not a good stay the front staff was rude, they don’t know to talk with there guest, this not first time I stay with sandman hotel they are good in there business but not this time, and also it’s say breakfast included when I booked it but when I ask them where is the breakfast they are rude and

10

PAULETTE

May 23, 2025

·

Stayed 1 night

Always enjoy our stay here. A nice property with 2 great restaurants

10

JAMIE

Dec 3, 2022

·

Stayed 1 night

The shuttle to pick us up arrived fast. The drive to the hotel was less than 10 minutes. Check in was effortless and fast. The room was very clean, and super comfortable. Moxie's restaurant is attached to hotel, and the food and service is exceptional. Check out and shuttle back was fast. I recommend this hotel for anyine wgo is looking for affordability and 5 star service!

10

Paul

Apr 5, 2024

·

Stayed 1 night

Room was awesome ideal location for trip requirement at good rate. Having on site Moxie was great Highly recommend

6

CHRISTOPHER

Aug 17, 2025

·

Stayed 1 night

Average hotel. Good for an overnight stay near airport. Breakfast at restaurant was excellent.

10

June

Aug 20, 2025

·

Stayed 2 nights

Overall great experience in the superior king room with kitchenette. It was great for our stay prior to leaving for Banff. Only issue was that no one came to pick up our dishes after ordering room services for more than 24h. The trays were just sitting at the front of our room in the hallway even after notifying front desk. Also we were confused about the water temperatures in the tub/shower so we took scalding hot showers until we asked for help. It would help if there was instructions for future stay. Overall good experience.

10

PAULETTE

Feb 18, 2024

·

Stayed 1 night

Close to airport with shuttle available. Two restaurants onsite which is very convenient. Rooms are clean and tastefully decorated.

8

Roberta

Jul 29, 2024

·

Stayed 1 night

I booked this hotel with the expectation of breakfast which was not available.

10

James

Nov 4, 2025

·

Stayed 5 nights

Two great restaurants at this hotel! Room is clean, shower is very nice!

8

Michael

Aug 25, 2025

·

Stayed 1 night

Likes: close to airport, quiet, easy to get to, dining options Dislikes: pool and hot tub were out of commission which was one of the main reasons we booked a room. No free breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $130	2 $124	3 $151	4 $133	5 $127	6 $117	7 $111
8 $117	9 $119	10 $120	11 $117	12 $120	13 $117	14 $114
15 $115	16 $115	17 $113	18 $115	19 $115	20 $103	21 $109
22 $113	23 $112	24 $110	25 $113	26 $113	27 $108	28 $108
29 $113	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $129	2 $110	3 $114	4 $109	5 $108
6 $113	7 $111	8 $113	9 $113	10 $111	11 $108	12 $108
13 $111	14 $111	15 $114	16 $111	17 $111	18 $108	19 $108
20 $109	21 $113	22 $114	23 $111	24 $111	25 $107	26 $106
27 $114	28 $113	29 $113	30 $112	31 $113

Sandman Signature Calgary Airport Hotel

About this property

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Guest reviews of Sandman Signature Calgary Airport Hotel

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