Residence Inn Charlotte Uptown

Window do not keep street noise out at all

Staff great. Location.

Kiyah was so nice and gave excwllent customer service. The room was clean and had all that we nèeded. My only concern/complaint would be that the heat did not work in our room. Turned it up before we left for competition and when we returned it was still cold. All the gentlemen pffered at the front desk was extra blankets cause maintwnce would not be there until today. So we each had 2 additional blankets to sleep under.

Everything was amazing...even an upgrade to room..staff was courteous

Hotel incrível, bem localizado, quarto enorme (estávamos em 5 pessoas) camas confortáveis e limpo. O problema é o staff mais mal humorado de hotéis que já encontramos. Impressionante a falta de carisma e a má vontade de atender as pessoas.