Name: Quality Inn & Suites Ft Jackson Maingate
Address: 7251 Garners Ferry Road, Columbia, South Carolina, United States of America, Columbia, South Carolina, US
Price range: $58–$194 per night
Rating: 7.23

What guests think

Reviews of Quality Inn & Suites Ft. Jackson Maingate highlight friendly staff and a free breakfast, but also repeated complaints about poor cleanliness, smoke odors, roaches and bed bugs, and rooms that feel worn and in need of maintenance.

Many mention comfortable beds, alongside noticeable noise from the highway or walkways. Location is convenient to Fort Jackson and the interstate, though access is on a busy road and one reviewer noted it is not at the actual maingate. Expect a budget stay with tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

4

Gregory

May 9, 2025

·

Stayed 1 night

My stay was OK. The hotel is somewhat rundown and more like a Motel with the "hallway" to your room is outside. Traffic noise is loud. Room and bed were generally comfortable and clean but run down and worn out, outdated and rather spartan. Food in the morning was good and the area was tended to well and was clean. The stay was a value proposition as my I was moving my daughter back from USC for the summer and surrounding properties were nearly twice the price for graduation weekend.

4

Matthew

Oct 26, 2024

·

Stayed 1 night

Not too happy. Booked a non smoking room and was given a smoking room that smelled like burnt cardboard. Hotel also was supposed to have complimentary charging station for Electric Vehicles. When asked where they were, the staff said they did not have them at all, but would look up one for us. The electric plugs in the room were scarce, in awkward spots, two of them did not work at all.

4

april

Jan 14, 2025

·

Stayed 1 night

Hot tub was nasty stuff to coming out of it

6

Kathryn

Nov 4, 2023

·

Stayed 1 night

I would not stay there again. The hotel is old and needs a complete overhaul. Front desk staff were pleasant. The breakfast was very good.

8

Felicia

Jul 28, 2023

·

Day staff was fantastic. Facilities are dated, but clean rooms. The beds were comfortable. The area around the property was mostly clean. There was a broken down truck in the parking lot that looks like it hasn't movedin a while, but the hotel seemed safe and decent for a quick visit for military graduation. The road in and out of the hotel is busy and sucks to get in and out as its a busy road. Would stay again if had to.

8

ANGELA

Jun 30, 2025

·

Stayed 2 nights

We liked the pool and the breakfast was good the beds were comfortable the floor was very dirty and the bathroom door was to big for the frame and would not close so no privacy in the bathroom

6

Grace

Mar 28, 2023

·

Stayed 4 nights

We arrived, Noone there to check-in with, she came in , she was outside smoking in her car. Really uncommicating with me, just umh. Etc. Room was ok but beds had body holes where others had slept. Bad thi g was every night 5 to 6 people sat outside on the balcony and smoked and drank and had a party, I couldn't sleep til like 1 or 2 am. And I also saw other people sitting outside on the bottom floor. We won't be back.

2

Saul

Nov 6, 2024

·

Stayed 3 nights

Noisy traffic, the building is following apart.

2

Dana

Oct 12, 2024

·

Stayed 2 nights

This hotel, while conveniently located near Fort Jackson base, is very outdated, very noisy, crowded parking lot, and not a very nice looking area.

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Cleanliness

Cleanliness feedback is frequently negative, citing dirty or sticky floors, strong smoke odors in non smoking rooms, and pest issues including roaches and bed bug reports; a few guests did find their rooms clean.

Related guest reviews

4

Selina

Oct 1, 2024

·

Stayed 3 nights

We checked in and checked out about 40 minutes after. We walked in and was immediately treated with the smell of bleached floors. Every hotel we stay in we do a clean up because housekeeping has a lot to do. While wiping down frequently used surfaces there was loads of evidence of bed bugs throughout the room. Front desk was kind and understanding and have us the refund for the rest of our trip.

4

Jessi

Sep 24, 2025

·

Stayed 3 nights

The floors were so dirty it was very dusty the bathroom door was broken and the room smelled so bad

8

Raoul

Aug 29, 2025

·

Stayed 4 nights

Staff were nice but room floor was dirty we requested a broom and mop to clean ourselves

8

ANGELA

Jun 30, 2025

·

Stayed 2 nights

We liked the pool and the breakfast was good the beds were comfortable the floor was very dirty and the bathroom door was to big for the frame and would not close so no privacy in the bathroom

2

Velma

Apr 27, 2025

·

Stayed 3 nights

There was many things that needed attention like chipped bathroom ceiling , cracks in ceiling molding, broken bathroom faucet , sink was dirty and it stunk like cigarettes even thou it was a no smoking room , iron holder was coming off, bathroom door was ruined at the bottom and bathroom had mold at the ceiling. The staff barely had friendliness or a smile. Only the dining room lady was so helpful and friendly. She was always ready to help and give a smile. The other workers don’t even know how to do that That's part of customer service greeting and treating customers with a smile and be friendly. I’ve been to other Quality inn. Never seen anything close to this bad condition

4

Justin

Nov 11, 2024

·

Stayed 1 night

The room was very clean, but the bathroom had a sticky film on the shower floor..ewww

2

Jessica

Apr 6, 2025

·

Stayed 1 night

Tubs and floor was super dirty. The beds slept great but the overall cleanliness of the room was not worth the $134 a night.

4

GIDGET

Apr 25, 2025

·

Stayed 3 nights

I know we had a smoking room but it reeked of smoke. I coughed all night. I spilled water on the floor when I went to wipe it up three towel was black!! It was super sticky so I knew it was dirty. This was ridiculous

4

Penny

Mar 9, 2025

·

Stayed 1 night

Room was set up nicely; however, you could smell smoke as soon as you walked in. We thought, “well, you can’t always help when someone before you doesn’t follow the rules.” Then we went in the bathroom and it smelled like 5 people were crammed in the tub smoking two cigarettes each. The floor in the bathroom didn’t appear to have been cleaned in a while. We came as a group - three rooms in total - and all our bathrooms smelled the same.

4

Santana

Apr 12, 2025

·

Stayed 3 nights

Let me start by saying the staff are wonderful, no problem at all with them…the issue is with the cleanliness of the location. Our room was dirty, the walls and ceiling had stains, the toilet paper holder was falling out of the wall, our socks turned black just from walking in them inside the room. A cockroach appeared one morning and the cherry on the cake was the broken crack pipe in the drawer below the microwave. The cleaning staff came and made our beds but didn’t change the sheets and left our room door cracked open, we were able to get into to the room without using our key.

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Rooms

Beds are generally comfortable, but dated rooms show maintenance issues (sticking or misfitting bathroom doors, leaks, clogs) and noticeable traffic or walkway noise; a few guests found rooms spacious.

Related guest reviews

4

Gregory

May 9, 2025

·

Stayed 1 night

My stay was OK. The hotel is somewhat rundown and more like a Motel with the "hallway" to your room is outside. Traffic noise is loud. Room and bed were generally comfortable and clean but run down and worn out, outdated and rather spartan. Food in the morning was good and the area was tended to well and was clean. The stay was a value proposition as my I was moving my daughter back from USC for the summer and surrounding properties were nearly twice the price for graduation weekend.

6

Anthony

Nov 7, 2024

·

Stayed 2 nights

The name is a misnomer. This property is NOT at the "maingate" of Ft. Jackson. Property was otherwise comfortable and clean. Shower head leaked though.

8

Lars

Nov 18, 2023

·

Stayed 1 night

The room was clean and nice. However, the walls seemed to be thin and you could hear the neighbours talking. Luckily they fell silent not too late.

10

Linda

Oct 29, 2023

·

Stayed 1 night

Traffic the side I was on facing the main highway

8

ANGELA

Jun 30, 2025

·

Stayed 2 nights

We liked the pool and the breakfast was good the beds were comfortable the floor was very dirty and the bathroom door was to big for the frame and would not close so no privacy in the bathroom

6

Grace

Mar 28, 2023

·

Stayed 4 nights

We arrived, Noone there to check-in with, she came in , she was outside smoking in her car. Really uncommicating with me, just umh. Etc. Room was ok but beds had body holes where others had slept. Bad thi g was every night 5 to 6 people sat outside on the balcony and smoked and drank and had a party, I couldn't sleep til like 1 or 2 am. And I also saw other people sitting outside on the bottom floor. We won't be back.

6

Frank

Jun 24, 2023

·

Stayed 3 nights

The staff is quite friendly and breakfast good. Room not as clean as should be. No door on half of bathroom. Parking and location convenient.

10

Darren

Nov 27, 2024

·

Stayed 2 nights

Staff was very courteous and friendly, room was clean, good breakfast options. The room was spacious, but seemed empty because of a lot of unused space. Would have liked to have seen a little bit bigger TV, but it was sufficient. I would say this may not be a good option if you are a light sleeper, as it is close to a busy road with traffic throughout the night. Not a 5 star hotel, but I would say it was worth the price.

8

Marquizias

Feb 14, 2024

·

Stayed 2 nights

The door to the bathroom squeaked and the morning we checked out the bathroom toilet was clogged and wouldnt flush. Other than that pretty good service.

8

Kelsy

Dec 26, 2023

·

Stayed 2 nights

It was great for the most part. Could have used clean sheets. There was a long smudge of something on the first bed by the table. The toilet was constantly running. And the tv was very hard to figure out.

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Service

Many guests mention friendly, helpful staff at check in and during breakfast, but others report rude or unresponsive service and slow follow up on issues, including security concerns.

Related guest reviews

10

Nicole

Nov 2, 2025

·

Stayed 1 night

The room was clean. Staff were polite and curious. I wasn’t sure what to expect when booking the hotel. The hotel was above my expectations we will stay here again.

8

Erika

Jun 14, 2024

·

Stayed 3 nights

Here for my son’s graduation from Ft Jackson. Staff was very friendly.

10

Journey

Feb 10, 2024

·

Stayed 1 night

HOUSE KEEPER MONICA AND BETTY FROM FRONT DESK ROCK!

10

Jazznaiye

Aug 28, 2025

·

Stayed 1 night

They make sure we got fresh towels and good breakfast and great customer service

8

Lorraine

Aug 24, 2023

·

Stayed 1 night

The staff was really friendly and efficient checking us in and out. Everyone was accommodating. The actual rooms could have benefited with better repairs to previous damages and smells. I did like the bedding and pillows.

2

Valentina

Sep 26, 2024

·

Stayed 2 nights

Property was dirty staff front desk was rude

10

Carrie

Jul 19, 2025

·

Stayed 1 night

I felt safe. The staff was friendly and the property was clean. I will be back!

8

Tamora

Feb 16, 2023

·

Stayed 1 night

We just needed to get off the interstate and get some rest. I looked through Hotels.com listings and the reviews were good so we gave it a shot. Check in guy was friendly and helpful, the room was dated but clean and well laid out. The shower pressure was amazing! Over all it was good for the price and the breakfast was nice.

8

Christine

Oct 9, 2025

·

Stayed 1 night

Check -in was great, and the desk agent was very friendly, helpful, and has great customer service skills. My tv didn't work, and she quickly moved us to another room. It was a pleasant stay. My only problem:. I was going to have a brief medical procedure, and couldn't eat at the breakfast time. I just got 2 slices of bread to eat on the dive, but was told that i couldn't take it to the room, so i said i was taking it to the car, and was told that was not allowed. What? Who doesn't want you to eat in a room for which you have paid. I just threw it in the trash. Is it better to waste it, thank to much on it to prevent nausea? Shame. I will not stay there again.

2

LaToya

Aug 10, 2025

·

Stayed 1 night

The associate was friendly. Truck was stolen and we couldn’t get any help from the hotel to get footage or video. Asked for corporate number or an email to speak with the owner and was told they don’t have a number or email for the owner and that we would have to wait until the owner comes in later that day around 10. Hours passed and I had my sister to call and check to see if owner was in and they said owner won’t be in until Monday. STAY AWAY FROM THIS HOTEL BECAUSE IF YOUR VEHICLE GET STOLEN, THEY GIVE YOU THE RUN AROUND. Police was called

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Location

Convenient for Fort Jackson visits and near major roads, but several note heavy traffic noise and difficult entry/exit; a few felt the surrounding area was unappealing or raised safety concerns. One guest said it is not at the actual maingate.

Related guest reviews

4

Gregory

May 9, 2025

·

Stayed 1 night

My stay was OK. The hotel is somewhat rundown and more like a Motel with the "hallway" to your room is outside. Traffic noise is loud. Room and bed were generally comfortable and clean but run down and worn out, outdated and rather spartan. Food in the morning was good and the area was tended to well and was clean. The stay was a value proposition as my I was moving my daughter back from USC for the summer and surrounding properties were nearly twice the price for graduation weekend.

6

Anthony

Nov 7, 2024

·

Stayed 2 nights

The name is a misnomer. This property is NOT at the "maingate" of Ft. Jackson. Property was otherwise comfortable and clean. Shower head leaked though.

10

Linda

Oct 29, 2023

·

Stayed 1 night

Traffic the side I was on facing the main highway

8

Felicia

Jul 28, 2023

·

Day staff was fantastic. Facilities are dated, but clean rooms. The beds were comfortable. The area around the property was mostly clean. There was a broken down truck in the parking lot that looks like it hasn't movedin a while, but the hotel seemed safe and decent for a quick visit for military graduation. The road in and out of the hotel is busy and sucks to get in and out as its a busy road. Would stay again if had to.

4

Rosalind

Apr 30, 2025

·

Stayed 2 nights

The staff was professional and efficient. The room was comfortable. There was a tissue stuck in the peep hole, the ice bucket was dirt, the seal on the bottom of the door was coming off, and the toilet leaked. The hotel it's self was quiet. The location is good but getting in and out can be tough.

2

Saul

Nov 6, 2024

·

Stayed 3 nights

Noisy traffic, the building is following apart.

10

Darren

Nov 27, 2024

·

Stayed 2 nights

Staff was very courteous and friendly, room was clean, good breakfast options. The room was spacious, but seemed empty because of a lot of unused space. Would have liked to have seen a little bit bigger TV, but it was sufficient. I would say this may not be a good option if you are a light sleeper, as it is close to a busy road with traffic throughout the night. Not a 5 star hotel, but I would say it was worth the price.

8

Tamora

Feb 16, 2023

·

Stayed 1 night

We just needed to get off the interstate and get some rest. I looked through Hotels.com listings and the reviews were good so we gave it a shot. Check in guy was friendly and helpful, the room was dated but clean and well laid out. The shower pressure was amazing! Over all it was good for the price and the breakfast was nice.

2

Dana

Oct 12, 2024

·

Stayed 2 nights

This hotel, while conveniently located near Fort Jackson base, is very outdated, very noisy, crowded parking lot, and not a very nice looking area.

8

Richard

Sep 8, 2024

·

Stayed 3 nights

Nice location.

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Dining

Breakfast is frequently described as good or hot, with a pleasant attendant; one guest disliked restrictions on taking food out of the breakfast area and another noted a missing item.

Related guest reviews

10

Lisa

Feb 28, 2025

·

Stayed 2 nights

The woman that assisted in stocking the breakfast foods was extremely pleasant and kind. Her personality was priceless.

8

Kevin

Nov 8, 2025

·

Stayed 2 nights

Good breakfast

6

Kathryn

Nov 4, 2023

·

Stayed 1 night

I would not stay there again. The hotel is old and needs a complete overhaul. Front desk staff were pleasant. The breakfast was very good.

10

Tajisziba

Jul 21, 2024

·

Stayed 2 nights

Customer service was excellent and the free hot breakfast was the bomb!!!!

8

ANGELA

Jun 30, 2025

·

Stayed 2 nights

We liked the pool and the breakfast was good the beds were comfortable the floor was very dirty and the bathroom door was to big for the frame and would not close so no privacy in the bathroom

10

Jazznaiye

Aug 28, 2025

·

Stayed 1 night

They make sure we got fresh towels and good breakfast and great customer service

10

Darren

Nov 27, 2024

·

Stayed 2 nights

Staff was very courteous and friendly, room was clean, good breakfast options. The room was spacious, but seemed empty because of a lot of unused space. Would have liked to have seen a little bit bigger TV, but it was sufficient. I would say this may not be a good option if you are a light sleeper, as it is close to a busy road with traffic throughout the night. Not a 5 star hotel, but I would say it was worth the price.

8

Tamora

Feb 16, 2023

·

Stayed 1 night

We just needed to get off the interstate and get some rest. I looked through Hotels.com listings and the reviews were good so we gave it a shot. Check in guy was friendly and helpful, the room was dated but clean and well laid out. The shower pressure was amazing! Over all it was good for the price and the breakfast was nice.

8

Christine

Oct 9, 2025

·

Stayed 1 night

Check -in was great, and the desk agent was very friendly, helpful, and has great customer service skills. My tv didn't work, and she quickly moved us to another room. It was a pleasant stay. My only problem:. I was going to have a brief medical procedure, and couldn't eat at the breakfast time. I just got 2 slices of bread to eat on the dive, but was told that i couldn't take it to the room, so i said i was taking it to the car, and was told that was not allowed. What? Who doesn't want you to eat in a room for which you have paid. I just threw it in the trash. Is it better to waste it, thank to much on it to prevent nausea? Shame. I will not stay there again.

8

Jan

Oct 13, 2025

·

Stayed 1 night

Sausage was missing, but everything else was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$64
February	$69
March	$83
April	$94
May	$84
June	$74
July	$75
August	$77
September	$84
October	$87
November	$76
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $75	16 $79	17 $98	18 $163	19 $194
20 $60	21 $73	22 $112	23 $110	24 $90	25 $76	26 $76
27 $68	28 $68	29 $91	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $121	3 $121
4 $58	5 $62	6 $88	7 $97	8 $76	9 $80	10 $80
11 $66	12 $60	13 $76	14 $76	15 $68	16 $74	17 $75
18 $61	19 $61	20 $70	21 $99	22 $76	23 $118	24 $118
25 $61	26 $61	27 $95	28 $69	29 $61	30 $80	31 $80

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Ft Jackson Maingate

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