Name: Holiday Inn Express Hotel & Suites Mansfield by IHG
Address: 201 Highway 287 North, Mansfield, Texas, United States of America, Mansfield, Texas, US
Price range: US$115–US$232 per night
Rating: 8.55

What guests think

Across reviews of Holiday Inn Express Hotel & Suites Mansfield by IHG, guests frequently praise clean, comfortable rooms, friendly service, and convenient location, while noting occasional maintenance issues, tricky key cards, and intermittent noise from the highway or neighboring rooms.

Breakfast is often described as good with variety, and many appreciate the heated indoor pool and hot tub, though a few mention cleanliness concerns or the hot tub not being hot. Guests also mention spacious suites and good value for the price. Expect a comfortable stay with solid amenities and occasional maintenance or noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular; many found them clean and warm, though a few reported dirty water or a not-hot hot tub. Occasional towel shortages at the pool were noted.

Related guest reviews

8

Patsy

23 Sept 2024

·

Stayed 2 nights

The breakfast area and lobby were nice. The rooms were a bit basic compared to other Holiday Inn Express hotels we have stayed in. The location was very convenient to the area we were visiting. Hotel staff took care of a bizarre incident that we reported promptly and appropriately. No real complaints. Highway was a bit noisy.

10

Jeremy

9 Oct 2024

·

Stayed 2 nights

Would def stay here over and over. Property was clean, get safe, near all the essential shopping, nice staff. I loved the little bit of highway noise bc I didn’t have to use a sound machine to sleep. My only complaint which is completely minimal is the hot tub was not hot lol. But pool and hot tub was clean and hotel room priced appropriately.

8

Victor

24 Aug 2023

·

Stayed 2 nights

Great location, close to a lot of dining & shopping options. Hotel was quiet and indoor pool was nice to stay out of sun.

10

Cynthia

18 Nov 2025

·

Stayed 2 nights

Wonderful room. Pool was clean. Service very efficient and friendly. Very pleasant.

4

Nina

21 Oct 2024

·

Stayed 1 night

The pool and hot tub were incredibly dirty. It was very disappointed as that was a main reason for choosing this property. The room itself also smelled stale and almost musty. It was not pleasant.

8

Lauren

24 Mar 2025

·

Stayed 2 nights

Our stay was good. The breakfast was good and had good variety. The pool was nice and seemed clean. The staff were extremely friendly, polite, and helpful. The room was mostly clean needed a little more attention in certain areas but not much. The beds were not the best but not the worst.

10

Diane

20 Mar 2023

·

Stayed 1 night

Comfortable big room. Bed very comfortable. Good breakfast. Nice to find a hotel with an indoor pool and hot tub.

10

Brady

10 Apr 2023

·

Stayed 2 nights

Need more towels at pool but all else was fantastic. Santiago is a very caring employee, he made the stay great!!

10

Rosario

27 Mar 2025

·

Stayed 1 night

The pool is heated.That is the main reason we stayed.But the breakfast was good also.

10

Veronica

2 Feb 2025

·

Stayed 1 night

This hotel was very clean and we were helped pretty quickly by the person at the front desk. The hallways and rooms were clean. The pool was warm and the hot tub was actually hot which was nice. The cleanliness of the pool looked better from pictures I’ve seen which is what i was most worried about but it was fine. We rested well, had something to watch on the tv, there’s restaurants and shopping less than 20 minutes away. The breakfast was very good a lot of options and it was free buffet style.

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Cleanliness

Many guests found rooms and common areas clean, but several reported housekeeping lapses such as leftover trash, musty odors, soiled bedding, gnats, and bathroom issues.

Related guest reviews

8

Gary

7 Dec 2025

·

Stayed 1 night

Clean room,friendly staff,and overall quality service,

4

Angela

12 Jan 2025

·

Stayed 1 night

Pipe in my bathroom came off, leaving a black sludge all over my bathroom floor and a putrid stench throughout my room. I had to put the pipe back on myself to be able to use the sink and when the sink was used, water leaked all over the bathroom floor. This was not only discussing but also a safety hazard. There were also knats in the bedroom area flying over the beds.

4

Miles

29 Dec 2023

·

Stayed 1 night

Tv remote not work. Window shade broken dirty window

6

Amad

4 Aug 2025

·

Stayed 1 night

The faucet in the tub was heavily dripping the whole time, we couldn’t really sleep because of the noise of the water dripping. There was old trash in the cabinet next to the fridge.

8

Jack

27 Jul 2025

·

Stayed 1 night

Nice clean hotel.

4

Nina

21 Oct 2024

·

Stayed 1 night

The pool and hot tub were incredibly dirty. It was very disappointed as that was a main reason for choosing this property. The room itself also smelled stale and almost musty. It was not pleasant.

8

Roberto

8 Dec 2024

·

Stayed 1 night

Clean

4

David

2 Jun 2024

·

Stayed 1 night

Worst hotel we stayed in on our 9 night trip through Texas. Other than Rene (delightful evening shift clerk) we did not find helpful or friendly staff Our first night my wife went to front desk to get a clean set of sheets as the main bed had crazy amount of dried blood (not just blood stains). Our adult sons were traveling with us one sleeping in the Queen bed the other trying (unsuccessfully) to sleep in the the sofa bed. Sofa bed was TERRIBLE-like a thin comforter laying over the springs. We tried inserting the sofa cushions under the mattress with minimal relief. Unfortunately we had booked this hotel for 2 nights because of its excellent location. Great area but would recommend one finds another hotel in the area.

10

Latosha R

6 Mar 2023

·

Stayed 1 night

I like the property, but the trash can in the room had trash in it already . I would have like for the trash can to had been taken out and empty . But over all the hotel was very nice and the service was too.

10

Veronica

2 Feb 2025

·

Stayed 1 night

This hotel was very clean and we were helped pretty quickly by the person at the front desk. The hallways and rooms were clean. The pool was warm and the hot tub was actually hot which was nice. The cleanliness of the pool looked better from pictures I’ve seen which is what i was most worried about but it was fine. We rested well, had something to watch on the tv, there’s restaurants and shopping less than 20 minutes away. The breakfast was very good a lot of options and it was free buffet style.

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Rooms

Rooms are often spacious and comfortable, with several mentions of large suites and good bedding. Some guests noted hard mattresses or poor sofa beds, highway or upstairs noise, and occasional in-room maintenance issues with TV, AC, or window shades.

Related guest reviews

10

Nicole

3 Jun 2023

·

Stayed 2 nights

Was close to hospital where we welcomed our first grandchild; suite was large, quiet, room was clean and location was convenient.

10

SAMMY

14 Feb 2023

·

Stayed 1 night

The rooms are VERY large ... hotel right off the road but never heard any car/truck noise ... tons of places nearby to eat ... beds are comfortable and water pressure is intense ... plenty of parking -- seemed to be in a safe part of town ... tons of stores nearby to include Walmart

6

Miranda-Lin

9 Apr 2023

·

Stayed 1 night

The room was clean and spacious. The front desk worker was very friendly and helpful. However, the walls and flooring are paper thin. I could not sleep because the person in the room above mine was pacing about at all hours, each time causung the ceiling to crack with loud floor noard noises. Also, the freeway noise was unbearable. They need to use thicker windows. Just way too loud all around! Poor building design/construction. Not the nice staff members' fault.

4

Serria

7 Jul 2025

·

Stayed 1 night

Only one entrance worked and keys wasn’t working to anything! The bed was super hard with springs, I had the bee of the roof that had dirty towels and water guns on the roof.

4

Miles

29 Dec 2023

·

Stayed 1 night

Tv remote not work. Window shade broken dirty window

4

Frank

22 Aug 2025

·

Stayed 2 nights

My bed was rock hard, the tv was difficult to operate, one remote to turn it on, the dish remote receiver had fallen behind the dresser because the "glue" they used was cheap. Trim around the bathroom door was coming off. No closer on the door. No spoon or stir stick for the coffee in the room.

10

Naomi

9 Oct 2023

·

Stayed 1 night

The lobby was clean, and well lit. Our beds and very comfortable. Great selection of pillows, from soft to firm. We will definitely be back when we return to see our grandchildren in Mansfield.

10

Diane

20 Mar 2023

·

Stayed 1 night

Comfortable big room. Bed very comfortable. Good breakfast. Nice to find a hotel with an indoor pool and hot tub.

10

IVONE

5 May 2023

·

Stayed 1 night

Quiet and safe, ample space in the bedroom good quality bedding and clean

4

David

2 Jun 2024

·

Stayed 1 night

Worst hotel we stayed in on our 9 night trip through Texas. Other than Rene (delightful evening shift clerk) we did not find helpful or friendly staff Our first night my wife went to front desk to get a clean set of sheets as the main bed had crazy amount of dried blood (not just blood stains). Our adult sons were traveling with us one sleeping in the Queen bed the other trying (unsuccessfully) to sleep in the the sofa bed. Sofa bed was TERRIBLE-like a thin comforter laying over the springs. We tried inserting the sofa cushions under the mattress with minimal relief. Unfortunately we had booked this hotel for 2 nights because of its excellent location. Great area but would recommend one finds another hotel in the area.

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Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check-in and occasional upgrades. A few guests experienced limited front-desk availability, less pleasant interactions, or breakfast items not being refilled.

Related guest reviews

10

Anne-Marie

16 Jul 2023

·

Stayed 1 night

Was thankful for the surprise free upgrades when both my husband and I and our daughter and her husband checked into get our rooms! Thank you!

6

Richard

15 Dec 2024

·

Stayed 3 nights

The staff was very friendly and accommodating to my needs.

10

Krista

16 Mar 2024

·

Stayed 1 night

Great stay. Very friendly staff.

10

Cynthia

18 Nov 2025

·

Stayed 2 nights

Wonderful room. Pool was clean. Service very efficient and friendly. Very pleasant.

10

Cheri

13 Jul 2024

·

Stayed 2 nights

From check in to check out the staff were kind and accommodating. And it may be minor to some but they offered healthy options for breakfast. The hot tub and indoor pool was a nice addition. No complaints at all.

10

Mari-Anne

11 Sept 2023

·

Stayed 2 nights

We came for a local youth softball tournament. Staff were very friendly. We knew it was sold out and we never felt crowded. We were even offered an upgrade. We were very comfortable. We will be back!

6

Marisela

24 Oct 2024

·

Stayed 2 nights

Staff was not pleasant.

10

Vanessa

28 Jul 2024

·

Stayed 1 night

The lady that worked night shift was very friendly and had a great personality. Very helpful and Thad a great personality! That was by far one of the best customer service experiences I have ever had in a long time.

6

Tony

8 Dec 2024

·

Stayed 7 nights

With over an hour left for breakfast the staff would not refill the bacon that ran out. Staff hardy at front desk. Had to return items back to the snack area because nobody was available to take my payment at the desk.

10

Veronica

2 Feb 2025

·

Stayed 1 night

This hotel was very clean and we were helped pretty quickly by the person at the front desk. The hallways and rooms were clean. The pool was warm and the hot tub was actually hot which was nice. The cleanliness of the pool looked better from pictures I’ve seen which is what i was most worried about but it was fine. We rested well, had something to watch on the tv, there’s restaurants and shopping less than 20 minutes away. The breakfast was very good a lot of options and it was free buffet style.

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Location

Convenient to shopping, dining, and the hospital, and several guests felt the area was safe. Some mention highway noise and access challenges due to the one-way frontage road or limited walkability.

Related guest reviews

10

Nicole

3 Jun 2023

·

Stayed 2 nights

Was close to hospital where we welcomed our first grandchild; suite was large, quiet, room was clean and location was convenient.

10

Eva D

4 May 2025

·

Stayed 1 night

Property is conveinent to shopping, dining and there's a wonderful park close by for walking

10

SAMMY

14 Feb 2023

·

Stayed 1 night

The rooms are VERY large ... hotel right off the road but never heard any car/truck noise ... tons of places nearby to eat ... beds are comfortable and water pressure is intense ... plenty of parking -- seemed to be in a safe part of town ... tons of stores nearby to include Walmart

8

Patsy

23 Sept 2024

·

Stayed 2 nights

The breakfast area and lobby were nice. The rooms were a bit basic compared to other Holiday Inn Express hotels we have stayed in. The location was very convenient to the area we were visiting. Hotel staff took care of a bizarre incident that we reported promptly and appropriately. No real complaints. Highway was a bit noisy.

10

Mark

20 Dec 2024

·

Stayed 1 night

Close to everything and convenient. Easy access and affordable.

8

Victor

24 Aug 2023

·

Stayed 2 nights

Great location, close to a lot of dining & shopping options. Hotel was quiet and indoor pool was nice to stay out of sun.

10

Christopher

4 Sept 2024

·

Stayed 1 night

It is in a good location

10

Teresa

27 Oct 2023

·

Stayed 1 night

Nice place with easy access to a lot of shopping and restaurants.

10

Terrie

12 Jul 2025

·

Stayed 2 nights

Location was excellent for our trip. Very nice staff. Clean and comfortable. I will stay there again.

8

Andrew

16 Jan 2024

·

Stayed 4 nights

Nice hotel with large rooms but location on one-way frontage road makes access problematic. No restaurants in walking distance.

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Dining

Breakfast is commonly praised as good with a decent variety and some healthy options. Isolated complaints cite items not being refilled late in service.

Related guest reviews

10

James

18 Dec 2023

·

Stayed 3 nights

Room was beautiful, clean and comfortable bed. Staff is super helpful and the breakfast is best in show!

10

Christina

17 Oct 2024

·

Stayed 2 nights

Very clean, comfortable and nice with a great breakfast and good customer service. The road noise was not bad at all as it was in a hotel down the road I stayed in. We’ll stay again.

8

Eric

31 Dec 2024

·

Stayed 1 night

Hotel is clean, but showing signs of age - crack in one piece shower wall, leaking tub faucet, exposed silicone patching around tub fixtures. Cinnamon rolls are always good and fresh fruit was good. Bed was very comfortable.

8

Patsy

23 Sept 2024

·

Stayed 2 nights

The breakfast area and lobby were nice. The rooms were a bit basic compared to other Holiday Inn Express hotels we have stayed in. The location was very convenient to the area we were visiting. Hotel staff took care of a bizarre incident that we reported promptly and appropriately. No real complaints. Highway was a bit noisy.

10

Cheri

13 Jul 2024

·

Stayed 2 nights

From check in to check out the staff were kind and accommodating. And it may be minor to some but they offered healthy options for breakfast. The hot tub and indoor pool was a nice addition. No complaints at all.

8

Lauren

24 Mar 2025

·

Stayed 2 nights

Our stay was good. The breakfast was good and had good variety. The pool was nice and seemed clean. The staff were extremely friendly, polite, and helpful. The room was mostly clean needed a little more attention in certain areas but not much. The beds were not the best but not the worst.

10

Diane

20 Mar 2023

·

Stayed 1 night

Comfortable big room. Bed very comfortable. Good breakfast. Nice to find a hotel with an indoor pool and hot tub.

6

Tony

8 Dec 2024

·

Stayed 7 nights

With over an hour left for breakfast the staff would not refill the bacon that ran out. Staff hardy at front desk. Had to return items back to the snack area because nobody was available to take my payment at the desk.

10

Rosario

27 Mar 2025

·

Stayed 1 night

The pool is heated.That is the main reason we stayed.But the breakfast was good also.

10

Veronica

2 Feb 2025

·

Stayed 1 night

This hotel was very clean and we were helped pretty quickly by the person at the front desk. The hallways and rooms were clean. The pool was warm and the hot tub was actually hot which was nice. The cleanliness of the pool looked better from pictures I’ve seen which is what i was most worried about but it was fine. We rested well, had something to watch on the tv, there’s restaurants and shopping less than 20 minutes away. The breakfast was very good a lot of options and it was free buffet style.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$132
March	US$148
April	US$142
May	US$165
June	US$164
July	US$163
August	US$119
September	US$134
October	US$134
November	US$128
December	US$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $147	17 $137	18 $173	19 $192
20 $115	21 $128	22 $147	23 $134	24 $134	25 $186	26 $194
27 $115	28 $125	29 $134	30 $134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $158	3 $158
4 $115	5 $134	6 $151	7 $151	8 $169	9 $194	10 $176
11 $125	12 $142	13 $142	14 $170	15 $204	16 $200	17 $232
18 $115	19	20 $182	21 $132	22 $124	23 $180	24 $192
25 $115	26 $147	27 $154	28 $132	29 $132	30 $149	31 $144

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Monthly average prices

About this property

Location

Room options

Deluxe Suite, 2 Queen Beds, Accessible

Room, 1 King Bed (Leisure)

Suite, 1 King Bed with Sofa Bed, Accessible (Mobility)

Room, 2 Queen Beds

Suite, 2 Bedrooms

Standard Room

Suite, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Mansfield by IHG

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Prices for upcoming dates