The Ritz-Carlton Sanya, Yalong Bay
From
282 $US
/nuit
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From
282 $US
/nuit
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Yalong Bay National Resort District, Sanya, Chine
Baie de Yalong (2.3 miles)
Forêt tropicale de la baie de Yalong (3.9 miles)
Baie du soleil (4.3 miles)
Grotte Luobi (13.3 miles)
Plage de Dadonghai (14.3 miles)
Dadong Sea (14.4 miles)
Avis des voyageurs sur The Ritz-Carlton Sanya, Yalong Bay
8.6
Fabuleux
Basé sur 205 avis vérifiés
Équipements
8.8
Propreté
9
Chambres
9
Service
8.9
Emplacement
9
Repas
8.8
Qui séjourne ici ?
8
oscar
22 août 2026
·
A séjourné 7 nuits
Great location for getaway. nice garden, good pools. Breakfast: good selection, but service staff is not good organised, they are almost avoiding non chinese people in order to not speak english. only 4 of 10 days were we showed to a table to sit down, and only 3 of those days were we asked about coffee or tea. its not about we cant take it ourselves, its about the staff lacking proper training to be on ritz carlton level. during day time there seems to be very limited options to eat or drink, restaurants are open only specific times and only room service is available outside these times. for instance: it was impossible to just buy a fresh coconut at 14:00 in the reception because there was no staff in the shop to sell it to us, even though it was just sitting there. when we asked about it they said it wasnt open right now. this is really really bad image for ritz carlton. Rooms: we got a swim up pool room which was nice, but the AC in these room are extremely bad, when it was 34 degrees outside, the AC was struggling, and could only deliver around 23-24 degrees indoors, which is not ok at all for a ritz carlton. when confronting reception about this, they were super difficult and insisted on measuring the temperature in the room from where the air duct is, and not the temperature in the room, which is also ridiculous. after alot of complaining, we got a villa, which was nice of them, AC was good, but villa pool was dirty and hadnt been cleaned for a long time.
Great location for getaway. nice garden, good pools. Breakfast: good selection, but service staff is not good organised, they are almost avoiding non chinese people in order to not speak english. only 4 of 10 days were we showed to a table to sit down, and only 3 of those days were we asked about coffee or tea. its not about we cant take it ourselves, its about the staff lacking proper training to be on ritz carlton level. during day time there seems to be very limited options to eat or drink, restaurants are open only specific times and only room service is available outside these times. for instance: it was impossible to just buy a fresh coconut at 14:00 in the reception because there was no staff in the shop to sell it to us, even though it was just sitting there. when we asked about it they said it wasnt open right now. this is really really bad image for ritz carlton. Rooms: we got a swim up pool room which was nice, but the AC in these room are extremely bad, when it was 34 degrees outside, the AC was struggling, and could only deliver around 23-24 degrees indoors, which is not ok at all for a ritz carlton. when confronting reception about this, they were super difficult and insisted on measuring the temperature in the room from where the air duct is, and not the temperature in the room, which is also ridiculous. after alot of complaining, we got a villa, which was nice of them, AC was good, but villa pool was dirty and hadnt been cleaned for a long time.
8
Adam
21 janv. 2026
·
A séjourné 2 nuits
Nice beach and facilities
Nice beach and facilities
8
Adam
21 janv. 2026
·
A séjourné 1 nuit
Nice beach. Good spacious hotel in general but rooms need renovation. A bit tired looking. Great breakfast buffet and friendly staff.
Nice beach. Good spacious hotel in general but rooms need renovation. A bit tired looking. Great breakfast buffet and friendly staff.
6
Oleg
3 oct. 2024
·
A séjourné 7 nuits
Hard to find somebody who speaks English. Beach is all rocks have to go other hotels to swim. Dinning is limited.
Hard to find somebody who speaks English. Beach is all rocks have to go other hotels to swim. Dinning is limited.
6
BAR
11 avr. 2024
·
A séjourné 1 nuit
the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel
the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel
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