Best Western The Grand Hotel Hartlepool
US$ 88
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 88
/noite
Média para setembro
Preços médios mensais
Em Best Western The Grand Hotel Hartlepool, o preço por noite é, em média, US$ 64 no mês mais barato (dezembro) e US$ 88 no mês mais caro (setembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 69 |
| fevereiro | US$ 75 |
| março | US$ 80 |
| abril | US$ 80 |
| maio | US$ 74 |
| junho | US$ 83 |
| julho | US$ 81 |
| agosto | US$ 87 |
| setembro | US$ 88 |
| outubro | US$ 88 |
| novembro | US$ 67 |
| dezembro | US$ 64 |
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set. · US$ 88
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Mais caro: setembro (aprox. US$ 88)
Mais barato: dezembro (aprox. US$ 64)
Sobre este alojamento
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e uma lavandaria. Entre os espaços para eventos deste hotel contam-se uma zona para conferências e salas de reuniões. Há estacionamento grátis no local.
Restaurante
Satisfaça o seu apetite no The Grand Reastaurant, um restaurante especializado em cozinha britânica que serve jantares. Se preferir quedar-se no aconchego dos seus aposentos, dê uma vista de olhos pelo menu do serviço de quarto 24 horas. Termine o dia com uma bebida refrescante no bar/lounge. O hotel serve pequeno-almoços preparados no momento durante a semana entre as 07:00 e as 9:30 e aos fins de semana entre as 08:00 e as 10:00, mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 48 quartos. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas estão equipadas com uma banheira de imersão total e com um chuveiro fixo. As comodidades incluem ainda secretárias e cafeteiras/bules. A limpeza dos quartos é efetuada diária.
Localização
Uma estadia Best Western The Grand Hotel Hartlepool coloca-o no coração de Hartlepool, a 10 minutos a pé de Milll House Leisure Centre e de Victoria Park. Este hotel está a 43 km (26,7 mi) de Parque Nacional de North York Moors e a 1 km (0,6 mi) de Hartlepool Maritime Experience.
O que há nas proximidades
Milll House Leisure Centre(0.3 milhas)
Victoria Park(0.3 milhas)
Hartlepool Maritime Experience(0.5 milhas)
Museum of Hartlepool(0.5 milhas)
Monkey Statue(0.9 milhas)
Ward Jackson Park(1.3 milhas)
Posto de Turismo de Summerhill(1.7 milhas)
Summerhill Country Park(1.7 milhas)
Seaton Carew Beach(2.3 milhas)
North Sands(2.3 milhas)
Fish Sands(2.6 milhas)
Heugh Battery Museum(2.8 milhas)
North Gare Sands(4.2 milhas)
Tweddle Children's Animal Farm(4.7 milhas)
Hartlepool Power Station(4.9 milhas)
O aeroporto principal mais próximo é o de Durham (MME-Teesside Int.)(23.1 milhas)
Estacionamento
Restaurante
Quartos de não fumadores
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Localização
Swainson Street, Inglaterra, Reino Unido
Milll House Leisure Centre (0.3 milhas)
Victoria Park (0.3 milhas)
Hartlepool Maritime Experience (0.5 milhas)
Museum of Hartlepool (0.5 milhas)
Monkey Statue (0.9 milhas)
Ward Jackson Park (1.3 milhas)
Avaliações dos hóspedes
7.6
Bom
Com base em 403 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em avaliações recentes do Best Western The Grand Hotel Hartlepool, os hóspedes elogiam a simpatia da equipe, a localização central e, frequentemente, quartos espaçosos, ao mesmo tempo em que mencionam limpeza irregular, aquecimento e água quente inconsistentes, pequenos problemas de manutenção e ruído ocasional da rua ou do bar.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em avaliações recentes do Best Western The Grand Hotel Hartlepool, os hóspedes elogiam a simpatia da equipe, a localização central e, frequentemente, quartos espaçosos, ao mesmo tempo em que mencionam limpeza irregular, aquecimento e água quente inconsistentes, pequenos problemas de manutenção e ruído ocasional da rua ou do bar.
Diversas avaliações mencionam estacionamento limitado ou difícil e interrupções periódicas do elevador durante obras. O café da manhã é geralmente bem avaliado e o restaurante Mumbai, no andar de baixo, recebe elogios frequentes, embora alguns clientes tenham achado as bebidas ou pratos quentes inconsistentes. Espere uma estadia central e sem luxos, com funcionários prestativos e qualidade variável dos quartos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O estacionamento é limitado ou difícil, e o elevador ficou ocasionalmente fora de serviço durante obras. O serviço de bar foi instável, com relatos de fechamentos ou falta de estoque.
Avaliações dos hóspedes relacionadas
2
SHIRLEY
6 de mai. de 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8 de set. de 2025
·
A estadia foi de 1 noite
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12 de mai. de 2025
·
A estadia foi de 2 noites
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26 de mar. de 2025
·
A estadia foi de 1 noite
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3 de nov. de 2024
·
A estadia foi de 5 noites
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3 de nov. de 2025
·
A estadia foi de 1 noite
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7 de fev. de 2024
·
A estadia foi de 1 noite
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7 de fev. de 2024
·
A estadia foi de 2 noites
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17 de jul. de 2025
·
A estadia foi de 8 noites
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19 de dez. de 2025
·
A estadia foi de 4 noites
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: alguns quartos são relatados como limpos, enquanto outros mencionam áreas empoeiradas ou sujas, banheiros desgastados e falhas na arrumação.
Avaliações dos hóspedes relacionadas
6
Maureen
20 de set. de 2025
·
A estadia foi de 2 noites
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15 de jan. de 2026
·
A estadia foi de 1 noite
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29 de jun. de 2025
·
A estadia foi de 1 noite
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12 de jan. de 2026
·
A estadia foi de 1 noite
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15 de out. de 2024
·
A estadia foi de 1 noite
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27 de jan. de 2025
·
A estadia foi de 1 noite
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7 de ago. de 2025
·
A estadia foi de 2 noites
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9 de dez. de 2024
·
A estadia foi de 1 noite
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29 de nov. de 2025
·
A estadia foi de 4 noites
Great large and clean room.
Great large and clean room.
4
Andrew
3 de dez. de 2025
·
A estadia foi de 1 noite
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Muitos quartos são espaçosos e confortáveis. Problemas recorrentes incluem camas de casal pequenas, problemas de temperatura e água quente, chuveiros fracos, móveis ou janelas quebrados, ruído e TV ou Wi-Fi instáveis.
Avaliações dos hóspedes relacionadas
4
Jackie
5 de jan. de 2026
·
A estadia foi de 2 noites
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12 de dez. de 2025
·
A estadia foi de 4 noites
Clean spacious room.
Clean spacious room.
4
Philip
12 de jan. de 2026
·
A estadia foi de 1 noite
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7 de ago. de 2025
·
A estadia foi de 2 noites
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3 de nov. de 2025
·
A estadia foi de 1 noite
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6 de nov. de 2025
·
A estadia foi de 3 noites
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23 de nov. de 2025
·
A estadia foi de 1 noite
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3 de dez. de 2025
·
A estadia foi de 1 noite
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6 de set. de 2024
·
A estadia foi de 1 noite
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7 de fev. de 2024
·
A estadia foi de 2 noites
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é misto: muitos hóspedes destacam a simpatia e prestatividade da equipe e a capacidade de resposta, mas outros relatam falta de funcionários ou sobrecarga de trabalho, serviço de bar lento e problemas no check-in/out ou acesso.
Avaliações dos hóspedes relacionadas
4
Geoffrey
9 de nov. de 2025
·
A estadia foi de 2 noites
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17 de fev. de 2024
·
A estadia foi de 2 noites
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30 de jan. de 2024
·
A estadia foi de 4 noites
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9 de mai. de 2024
·
A estadia foi de 1 noite
The staff are amazing
The staff are amazing
10
ROBERT
29 de mar. de 2025
·
A estadia foi de 1 noite
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14 de set. de 2025
·
A estadia foi de 1 noite
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21 de jun. de 2024
·
A estadia foi de 3 noites
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8 de jan. de 2025
·
A estadia foi de 1 noite
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3 de nov. de 2024
·
A estadia foi de 5 noites
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9 de dez. de 2024
·
A estadia foi de 1 noite
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central e conveniente para trens, ônibus, lojas e o porto esportivo, embora alguns hóspedes tenham notado ruído da rua e preocupações ocasionais com a área imediata. No geral, é adequado para viajantes que desejam fácil acesso à cidade.
Avaliações dos hóspedes relacionadas
6
Norman
21 de ago. de 2025
·
A estadia foi de 7 noites
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6 de mai. de 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25 de mai. de 2024
·
A estadia foi de 2 noites
Very central and convenient
Very central and convenient
6
Christopher
9 de jan. de 2025
·
A estadia foi de 1 noite
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9 de mar. de 2025
·
A estadia foi de 1 noite
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7 de ago. de 2025
·
A estadia foi de 2 noites
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13 de mai. de 2024
·
A estadia foi de 1 noite
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1 de jul. de 2024
·
A estadia foi de 2 noites
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28 de jun. de 2024
·
A estadia foi de 1 noite
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7 de fev. de 2024
·
A estadia foi de 2 noites
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado, com vários mencionando boas opções, embora alguns apontem bebidas aguadas ou pratos frios. O restaurante Mumbai no local recebe feedback consistentemente positivo.
Avaliações dos hóspedes relacionadas
8
Keith
27 de dez. de 2024
·
A estadia foi de 1 noite
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21 de set. de 2025
·
A estadia foi de 1 noite
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28 de jul. de 2025
·
A estadia foi de 2 noites
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14 de abr. de 2025
·
A estadia foi de 1 noite
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12 de mai. de 2025
·
A estadia foi de 2 noites
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29 de mar. de 2025
·
A estadia foi de 1 noite
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11 de ago. de 2024
·
A estadia foi de 1 noite
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1 de jul. de 2024
·
A estadia foi de 2 noites
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3 de ago. de 2024
·
A estadia foi de 1 noite
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7 de dez. de 2024
·
A estadia foi de 1 noite
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Suzanne
há 4 semanas
·
A estadia foi de 1 noite
It was ok staff very nice
It was ok staff very nice
10
Paul
28 de jul. de 2026
·
A estadia foi de 1 noite
Anther great stay at the Grand.
Anther great stay at the Grand.
8
Terence
13 de jul. de 2026
·
A estadia foi de 1 noite
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
10
Paul
26 de jun. de 2026
·
A estadia foi de 2 noites
Another great stay.
Another great stay.
8
Ian
26 de jun. de 2026
·
A estadia foi de 3 noites
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-05: 151.34203116455078USD
- 2026-09-06: 92.2530416015625USD
- 2026-09-07: 101.65928109283448USD
- 2026-09-08: 121.96930258026123USD
- 2026-09-09: 119.97494506835938USD
- 2026-09-10: 100.14426513214111USD
- 2026-09-11: 119.8244270187378USD
- 2026-09-12: 133.7096661468506USD
- 2026-09-13: 104.65131799468995USD
- 2026-09-14: 97.97002494964599USD
- 2026-09-15: 122.02003053894043USD
- 2026-09-16: 108.95093116455078USD
- 2026-09-17: 98.14991648101807USD
- 2026-09-18: 108.17283073425293USD
- 2026-09-19: 95.55988425292969USD
- 2026-09-20: 86.9700237564087USD
- 2026-09-21: 93.97002129364013USD
- 2026-09-22: 112.55355547332763USD
- 2026-09-23: 102.1260846420288USD
- 2026-09-24: 97.97002494964599USD
- 2026-09-25: 77.34088251342773USD
- 2026-09-26: 96.15556782989502USD
- 2026-09-27: 88.89557732086182USD
- 2026-09-28: 95.59001976165771USD
- 2026-09-29: 113.97003071289062USD
- 2026-09-30: 106.07716793823242USD
- 2026-10-01: 96.39125568542481USD
- 2026-10-02: 90.94326786041259USD
- 2026-10-03: 97.46244409637451USD
- 2026-10-04: 91.90001931304931USD
- 2026-10-05: 93.97002129364013USD
- 2026-10-06: 115.6200317779541USD
- 2026-10-07: 112.97002979888916USD
- 2026-10-08: 102.97002065887452USD
- 2026-10-09: 95.15554919433593USD
- 2026-10-10: 98.58002754516602USD
- 2026-10-11: 106.95332174682618USD
- 2026-10-12: 104.95572118988036USD
- 2026-10-13: 112.5900264389038USD
- 2026-10-14: 110.16002873687744USD
- 2026-10-15: 97.73002189483643USD
- 2026-10-16: 98.53364136810302USD
- 2026-10-17: 88.94002298736572USD
- 2026-10-18: 89.23001855621338USD
- 2026-10-19: 91.20102791595458USD
- 2026-10-20: 110.34286204681396USD
- 2026-10-21: 108.05328110656738USD
- 2026-10-22: 98.48002479553223USD
- 2026-10-23: 98.98002082214356USD
- 2026-10-24: 116.80003055267333USD
- 2026-10-25: 97.73002189483643USD
- 2026-10-26: 95.97002312164307USD
- 2026-10-27: 113.51002338104247USD
- 2026-10-28: 110.32841011657715USD
- 2026-10-29: 97.98001990814208USD
- 2026-10-30: 98.98002082214356USD
- 2026-10-31: 95.37002434539795USD
- 2026-11-01: 99.76256936340332USD
- 2026-11-02: 103.9453USD
- 2026-11-03: 112.46002995300293USD
- 2026-11-04: 110.333USD
- 2026-11-05: 105.9700234008789USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Para obter mais informações sobre a Política de Privacidade da Best Western, aceda a https://www.bestwestern.pt/legal/privacy-policy.
- Tarifa de pequeno-almoço preparado no momento: 9.50 GBP por pessoa (valor aproximado)
- Estadia de animais de estimação: 10.00 GBP por animal, por noite
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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24-Hour Front Desk
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Wi-fi gratuito