Broad Street Inn

Renovations were being done, no hot water for showers until the last day of stay and then the water was scorching hot no matter how much the cold water was turned on. Painting of doors were being done which resulted in having to smell fresh paint fumes the majority of the stay.

Room was clean, but the door handle had seen better days. My door was left open by the cleaning crew, luckily I didn't have anything worth stealing. The breakfast was pretty much non-existent. That was the only reason I booked this hotel, the photos showed a hot breakfast included. The staff was nice and helpful.

Room not clean fridge broken all ice mechines broken

No amenities. I stayed in a handicap room. As soon as upu sit on the toilet it squeaks and make noise. The pool wasn't working. The pillows sucks. No ironing board in the room. No telephone in the room. This place was a mess. I wont be returning there.

Upon check In found out the pool is non operable until next week due to lighting to pass inspection in the pool . This was my reason for booking with them honestly . So this was disappointing. In the facility the Sanitation stations were empty . Gym has no water - big water container is present but empty No towels or paper towels in the gym . Need a clean towel station and dirty bin for used towels . No sanitizer or wipes for cleaning up equipment between guests Shower walls had dirty streaks and short hair on the walls I assume from prior guest shaving . I did ask housekeeping to come and spray shower which they did immediately with bleach . Breakfast drink station nozzle uncovered all day - should be covered with cling wrap or protective covering between breakfast service poses contamination hazard being open all day and unsupervised. Room was nice no major complaints - tv was on when we opened the door for the first time / checked in . - that was a bit questionable . We did have an issue with coming back and the room smelled of HEAVY smoke after we’d been gone all day . Our room was promptly changed which I appreciated that customer service response . Over all I think the place could really be a gem in Sumter if attention was paid to small details .