Banyan Tree Mayakoba
563 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
563 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Banyan Tree Mayakoba, los precios por noche son de 563 US$ de media en el mes más barato (septiembre) y de 1533 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1272 US$ |
| febrero | 1116 US$ |
| marzo | 1101 US$ |
| abril | 1171 US$ |
| mayo | 864 US$ |
| junio | 568 US$ |
| julio | 565 US$ |
| agosto | 601 US$ |
| septiembre | 563 US$ |
| octubre | 777 US$ |
| noviembre | 822 US$ |
| diciembre | 1533 US$ |
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F
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sept · 563 US$
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N
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Más caro: diciembre (aprox. 1533 US$)
Más barato: septiembre (aprox. 563 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si hace buen tiempo, aprovecha para jugar al golf o relajarte al sol en la playa privada. Encontrarás además conexión...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si hace buen tiempo, aprovecha para jugar al golf o relajarte al sol en la playa privada. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Playa del Carmen? En este hotel tienes a tu disposición 308 metros cuadrados de espacio con zona para conferencias y 4 salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Prueba algo de cocina internacional en Sands Beach Club, un restaurante en el que, además, podrás contemplar las vistas al al océano. Si lo prefieres, puedes simplemente llamar al servicio de habitaciones las 24 horas. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 3 bares con salón. Se ofrece un desayuno bufé todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 161 habitaciones con minibar y máquina de café espresso. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 50 pulgadas con canales digitales. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Banyan Tree Mayakoba de Playa del Carmen está cerca del mar, a solo 15 minutos en coche de Campo de golf El Camaleón Mayakoba y Quinta Avenida. Además, este hotel de playa se encuentra a 18,9 km de Parque temático ecológico Xcaret.
Qué hay cerca
Campo de golf El Camaleón Mayakoba(1.3 millas)
Sitio de buceo Chun-Zumbul(1.6 millas)
Club de golf Gran Coyote Golf(2.2 millas)
Playa Xcalacoco(3 millas)
Parque ecológico Tres Ríos(3.6 millas)
Plaza 28 de Julio(4.4 millas)
Iglesia de Guadalupe(4.6 millas)
Playa Punta Esmeralda(4.7 millas)
Temazcal Natura(5.1 millas)
Playa 88(5.4 millas)
Playa principal de Playa del Carmen(5.4 millas)
Playa Avenida Colosio(5.5 millas)
Estadio Mario Villanueva Madrid(5.6 millas)
Plaza Las Américas(6 millas)
Super Chedraui Selecto Avenida 10(6.1 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(27 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(31.6 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, Estado de Quintana Roo, México
Campo de golf El Camaleón Mayakoba (1.3 millas)
Sitio de buceo Chun-Zumbul (1.6 millas)
Club de golf Gran Coyote Golf (2.2 millas)
Playa Xcalacoco (3 millas)
Parque ecológico Tres Ríos (3.6 millas)
Plaza 28 de Julio (4.4 millas)
Opciones de habitación
9
Harmony Three-Bedroom Beachfront Pool
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 6
5856 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
7
Bliss Pool Villa
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
2863 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
7
Beachfront Lanai Pool Suite -King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1894 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
7
Beachfront Terrace Pool Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1765 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
14
Three-Bedroom Family Residence
Detalles de la oferta
2 Camas Dobles Extragrandes
y 2 Camas Individuales
Capacidad: 6
4198 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
5
Oceanfront Veranda Pool Suite King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1711 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
5
Wellbeing Sanctuary Pool Villa King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
3914 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Oceanfront Veranda Pool Suite Queen
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 2
1711 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
5
Serenity Two Bedroom Pool Villa
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
5210 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
6
Harmony Two-Bedroom Lagoon Pool Villa
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
5210 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
6
Oceanfront Balcony Pool Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1604 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
7
Lagoon & Sunset Rooftop Pool Villa
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1991 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
4
Serenity Pool Villa
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
3229 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
7
Beachfront Lanai Pool Suite -Queen
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 2
1894 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina de inmersión
Reseñas de los huéspedes
9.2
Genial
Basado en 999 comentarios verificados
¿Quién se queda aquí?
Trabajo
4%
Pareja
65%
Familia
21%
Grupo
7%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Banyan Tree Mayakoba, los huéspedes elogian constantemente el hermoso entorno lleno de naturaleza y las espaciosas villas privadas con piscina, junto con un servicio cálido y atento, si bien señalan que la restauración en las instalaciones es muy cara y la extensa propiedad requiere bicicletas o traslados.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Banyan Tree Mayakoba, los huéspedes elogian constantemente el hermoso entorno lleno de naturaleza y las espaciosas villas privadas con piscina, junto con un servicio cálido y atento, si bien señalan que la restauración en las instalaciones es muy cara y la extensa propiedad requiere bicicletas o traslados.
Muchos destacan la tranquila ubicación junto a la playa y la laguna, el excelente spa y las agradables actividades como excursiones en barco o ecológicas. Las desventajas recurrentes incluyen problemas ocasionales de mantenimiento o renovación, calidad variable de los restaurantes y ruido esporádico cerca de algunos equipos. Espere una escapada lujosa y privada con precios de primera calidad.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Exuberantes jardines con piscinas privadas en las villas, un spa bien valorado, club de playa y excursiones de naturaleza/en barco destacan, con bicicletas y carritos de golf utilizados para moverse por el extenso complejo. Algunos informan sobre mantenimiento de piscinas o jacuzzis, áreas de playa/piscina pequeñas e interrupciones por obras.
Reseñas de huéspedes relacionadas
10
Kyle
22 ene 2025
·
Se alojó 8 noches
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
First class service throughout Amazing property to cycle around and experience the different areas. Sands superb. If it had a nice coffee shop it would be another level.
10
Carri
31 jul 2025
·
Se alojó 4 noches
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 nov 2025
·
Se alojó 7 noches
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 may 2023
·
Se alojó 2 noches
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Abraham Aron
8 ago 2025
·
Se alojó 3 noches
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Rhondalyn
13 oct 2025
·
Se alojó 6 noches
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
10
Saurabh
26 abr 2025
·
Se alojó 2 noches
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Daniel
3 jul 2024
·
Se alojó 3 noches
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
10
Kevin
7 jul 2024
·
Se alojó 7 noches
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
10
Amro khaled hamada
20 sept 2024
·
Se alojó 5 noches
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y villas se describen con frecuencia como muy limpias y bien mantenidas. Sin embargo, varias reseñas mencionan fallas de mantenimiento o limpieza, como olores a alcantarillado, áreas de piscina sucias o envejecidas, fugas y artículos que no se retiran con prontitud.
Reseñas de huéspedes relacionadas
6
james
4 mar 2025
·
Se alojó 3 noches
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
This place used to be absolutely great but is going downhill hot tubs not working, tiles off of pool and hot tub, pool, dirty, not what I expect for 2500 a night
10
Adam
24 mar 2024
·
Se alojó 5 noches
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Alan
21 nov 2025
·
Se alojó 7 noches
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 may 2023
·
Se alojó 2 noches
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
10
Luis antonio
1 mar 2026
·
Se alojó 2 noches
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
el hotel esta en una zona increible ,el servicio excelente las hbitaciones increibles, todo super limpio y el servicio de lujo
6
Stephanie
4 jun 2025
·
Se alojó 5 noches
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 jun 2025
·
Se alojó 6 noches
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
8
Ted
4 mar 2025
·
Se alojó 5 noches
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
Richard
2 jul 2023
·
Se alojó 8 noches
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
This is my 2nd time staying at the Banyan Tree and it was excellent. The service was superb as the staff go out of their way to make sure you are happy and satisfied. Additionally, the renovation down at the Sands was excellent. The only minor item I’d like to see corrected is the lack of towels provided in the bathroom. Please provide more. Additionally, the bathroom soap and body gel for the shower is terrible and doesn’t lather. However, everything else was perfect and these small nits don’t take away from the overall wonderful experience.
10
Amro khaled hamada
20 sept 2024
·
Se alojó 5 noches
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las villas espaciosas y privadas con piscina y espacios al aire libre son un punto culminante característico, que ofrecen comodidad y privacidad. Algunos huéspedes señalan elementos anticuados o ruido de equipos en algunas unidades, y un subconjunto de habitaciones más antiguas necesita actualizaciones.
Reseñas de huéspedes relacionadas
10
Adam
24 mar 2024
·
Se alojó 5 noches
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
Absolutely the best property I've stayed at. The grounds are unique, beautiful, serene, yet wild with nature. The décor is wonderful, every nook and cranny is tasteful and special. The lobby and all restaurants are gorgeous, outdoor spaces. The entire complex is walkable or bike-able. The beach is quite nice. Each individual casita is perfect, completely private, and immaculately maintained.
10
Carri
31 jul 2025
·
Se alojó 4 noches
Wonderful property. Very private and spacious. We loved the private heated pool!
Wonderful property. Very private and spacious. We loved the private heated pool!
10
Alan
21 nov 2025
·
Se alojó 7 noches
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Shannon
12 may 2023
·
Se alojó 2 noches
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
The resort as usual goes the extra mile with excellent service and the staff are always incredibly helpful. The new beach club area is exceptional and the beach was immaculate! The one issue are the rooms on the older side of the property. They are in desperate need of renovation and repair. I will return in the future after the rooms have been done.
8
Juan
20 dic 2022
·
Se alojó 19.345 noches
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
Private Villas, asian decor very cool.... beach area below standard for riviera maya, very limited space
10
Sophie
31 ene 2023
·
Se alojó 3 noches
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
10
Abraham Aron
8 ago 2025
·
Se alojó 3 noches
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
Great place loved it had our own pool and private outdoors area with a lake view. Was unbelievable!!
10
Tamar
27 may 2025
·
Se alojó 4 noches
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
10
EDUARDO
26 may 2023
·
Se alojó 2 noches
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
6
Armond
3 feb 2025
·
Se alojó 6 noches
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
The property was extremely loud. They have the pool equipment right next to your room so you can’t even sleep.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como cálido, atento y proactivo, con conserjes frecuentemente reconocidos y actualizaciones gratuitas ocasionales. Algunos informan sobre inconsistencias, como un servicio lento o difícil de contactar, que no se respeten los privilegios VIP y una coordinación desigual en los restaurantes.
Reseñas de huéspedes relacionadas
10
Alan
21 nov 2025
·
Se alojó 7 noches
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Samantha
28 sept 2025
·
Se alojó 4 noches
Beautiful property with excellent service
Beautiful property with excellent service
10
Kaitlin
6 oct 2025
·
Se alojó 3 noches
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
10
Unji
11 nov 2025
·
Se alojó 3 noches
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
6
Stephanie
4 jun 2025
·
Se alojó 5 noches
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
10
Irene
19 feb 2024
·
Se alojó 4 noches
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
We've traveled all around the world and the service is one of the best we've experienced. The grounds and rooms are beautiful. Jorge at our beach villa/lounge area was fantastic, as well as Ana Pao, our wonderful concierge. We shall return!
8
Kari
21 abr 2024
·
Se alojó 3 noches
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Steve
25 feb 2026
·
Se alojó 5 noches
Staff are incredible!
Staff are incredible!
10
Tomoyo
24 mar 2025
·
Se alojó 4 noches
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
Excellent hotel. It is the best resort we have ever visited. The only downside was that the communication between the contact person or concierge and the restaurant was not good enough. We had to confirm 5 times regarding one easy thing, and the restaurant still did not receive what we ordered. However, we would still want to come back soon.
10
Roberto
8 oct 2024
·
Se alojó 1 noche
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicado en las lagunas y la playa de Mayakoba, la ubicación se siente tranquila, privada y segura. El complejo está muy extendido y en gran parte no es transitable a pie; los huéspedes dependen de bicicletas o carritos de golf, y generalmente se necesita conducir hasta la ciudad para cenar fuera.
Reseñas de huéspedes relacionadas
10
Robert
24 jun 2024
·
Se alojó 4 noches
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
10
Alan
21 nov 2025
·
Se alojó 7 noches
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Johnny Marshall
16 ene 2025
·
Se alojó 7 noches
Really private and safe.
Really private and safe.
10
Unji
11 nov 2025
·
Se alojó 3 noches
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality. Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
10
HERNAN
9 mar 2024
·
Se alojó 2 noches
Me gusto que estaba sobre la playa.
Me gusto que estaba sobre la playa.
10
Saurabh
26 abr 2025
·
Se alojó 2 noches
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
10
Alberto
21 abr 2025
·
Se alojó 4 noches
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
Lugar muy tranquilo para descansar. El personal del hotel hizo la estancia muy agradable
8
Ted
4 mar 2025
·
Se alojó 5 noches
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
Deferred maintenance. Pool lights wiring very visible in the pool. Villas seemed dated and deferred maintenance. Bike paths were narrow and dangerous to share with speeding golf carts with staff members. And unknown hidden tax per person per room for eco tax.
10
EDUARDO
26 may 2023
·
Se alojó 2 noches
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
El cuarto es una casita gigantesca con su propia alberca bastante grande y un jardín. Total privacidad. No me gusto que la playa estaba muy lejos de mi cuarto, tenias que tomar un carrito como 10 minutos... tambien no me encanto su club de playa., muy apretado el espacio... y lo que si no me gusto nada fue que tienen una supuesta alberca "tranquila" pero de repente llegaron cinco estadounidenses a consumir del bar con un escíndalo y el bar puso musica de RAP a todo volumen... vaya con la "alberca tranquila"; no hay políticas?
10
Claudio
19 jul 2025
·
Se alojó 7 noches
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los huéspedes elogian varios locales, a menudo Saffron, y muchos disfrutan de la comida en general, pero una queja recurrente son los precios muy altos. Las reseñas sobre la calidad y la velocidad son variadas, con un servicio lento y platos decepcionantes junto con comidas y desayunos excelentes.
Reseñas de huéspedes relacionadas
10
Stephen
9 feb 2025
·
Se alojó 3 noches
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
Incredible personalized Service . Great Food. Wines were a little overrated. Espectacular Pool beach. Nice Ocean Front Room. Bottles of water should be change for another cap system. The rest was great
10
Alan
21 nov 2025
·
Se alojó 7 noches
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
Truly a five-star resort! Our room was amazing—always clean, comfortable, and beautifully maintained. We loved the upgrade that put us just 100 yards from the beach and pool. The secluded outdoor hot tub and shower, connected to the indoor shower, were incredible and something we used every single day. We thought we would use the upstairs sitting area and private pool more, but since we were so close to the beach, we ended up spending most of our time there instead. The villa is about 0.9 miles from the main hotel, but it’s easy to get around using the bikes provided with the villa or by taking the shuttle. What a place! We typically stay at Fairmont hotels, but having a private villa instead of just a beautiful hotel room is something that would definitely bring us back again. The staff were all so kind, helpful and spoke English well. Banyan Tree truly has a warm and friendly team. The only thing to keep in mind is that food and drinks are expensive onsite. If you want a good, inexpensive meal, you’ll need to drive about 25 minutes into town. Just be prepared to spend as much—or even more—on food and drinks as you would at a five-star resort in Hawaii.
10
Sophie
31 ene 2023
·
Se alojó 3 noches
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
The resort and the service were outstanding. The villas are spacious and super private. We will definitely go back again!
6
Stephanie
4 jun 2025
·
Se alojó 5 noches
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
Property was unique, however restaurant food wasn’t great. Breakfast was less than 3 star quality and very over priced. Customer service was terrible and maintenance in the villas was horrendous. Our showers and bathrooms upstairs and downstairs all stopped working and there were major leaks throughout the villas. Housekeeping would see it as well. The manger’s didn’t say anything to us until we complained finally. The manager offered a room to shower and use bathroom in that was also not suitable but we got to at least shower and brush our teeth. We had 3 young children with us as well. We would never recommend or stay here again. We spent a total of 20k from bill to the food and drink costs for only 4 days. Only for them to accommodate one night free and breakfast.
8
Maria Victoria
9 jun 2025
·
Se alojó 6 noches
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
The hotel was in construction and we were not told about this when we booked it. It was inconvenient since there were workers all around the property, one day we even had walk around toilets that were on the side of the road from the renovation of other villas. The food was VERY expensive and I do not believe it was good enough for the price... I mean, there was not one single meal that was under 100 dollars and the value was no 100 dollars. The restaurant that was supposed to be wonderful - Zafron - served us squid that was gummy and they did not even have the lychee ice cream. Honestly, the food was a let down. The last night we went to Casa de Lago in the Rosewood Hotel next door... wow. There was no restaurant in the entire Banyan hotel that was wow, I feel they need to work on their food and their restaurants, all areas of the hotel feel like they are hallways to another area, and restaurants have no personality. Also, we went to the pool, and for instance, there were glasses left on the side of the pool that were not picked up by the waiters. The service of the people of the front desk was very good, and overall all workers were kind and very helpful. Our villa smelled like sewage. There was a problem with the bathroom and it smelled like sewage all the time we stayed there. That was a complete let down. They tried masking it with other smells, but it was very disappointing. If you want to stay at Mayakoba, I would recommend you go to Rosewood instead.
10
Rhondalyn
13 oct 2025
·
Se alojó 6 noches
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
The property, services and staff was excellent. we felt quite safe in myakoba. The spa was amazing. The food at saffron did not disappoint.The only issue was the mosquitoes at dawn and dusk. Our concierge, Juan was particularly attentive, and we felt his absence when he went on vacation.
8
Kari
21 abr 2024
·
Se alojó 1 noche
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
We have stayed at this property at least 6 times. The first time in around 2016 was incredible. However, the service and food just keep getting worse. The best food is at the beach. The remainder of the food is extremely over priced with little variety and when it does arrive it is not good. We paid close to $100 for a seafood pasta that was terrible to say the least. The bikes are scarce to find and are not in good or safe condition and the side walks need repair as they make bike riding unsafe. I had an accident on a bike at the hotel, broke my nose and wrist. It took forever to get assistance. The guest relations did then move us to a larger room for the rest of the trip so our adult children could visit with us in comfort so that was helpful. We love the location of this hotel but not sure if we would go back again due to complete lack of service and terrible expensive food.
8
Kari
21 abr 2024
·
Se alojó 3 noches
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
10
Patrick
8 ago 2024
·
Se alojó 5 noches
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
10
Claudio
19 jul 2025
·
Se alojó 7 noches
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
Absolutely amazing Resort! Best Location in Mayakoba. Quiet, friendly staff and delicious food.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Carlos
hace 3 días
·
Se alojó 4 noches
Una atención impecable un hotel para dejarse consentir.
Una atención impecable un hotel para dejarse consentir.
10
Karla
hace 3 semanas
·
Se alojó 2 noches
El hotel, la atención valen completamente la pena!
El hotel, la atención valen completamente la pena!
10
Christian
15 ago 2026
·
Se alojó 5 noches
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
Instalaciones muy bien mantenidas , excelente privacidad , ambiente , el personal muy amable . Muy buenos restaurantes La arquitectura del lobby y restaurante impresionante
10
Francisco E
7 ago 2026
·
Se alojó 2 noches
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
En el Safron comimos mejor que en Tailandia, que comida!!! El campo de golf está impecable, y la atención de todo el personal es muy esmerada
8
Ma Fernanda
10 jul 2026
·
Se alojó 7 noches
En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.
En general, creo que es un muy buen hotel y la atención del personal, es excelente. Se desataron Edson, Francisco, Jade y Marisol en el desayuno del restaurante Oriente. Nuestra villa no estaba muy limpia y tuvimos que llenar un día para que limpiaran de nuevo, pues habían faltado algunas partes. Los closets huelen bastante a humedad y en el área de la alberca de niños, vimos basura o vasos que se quedaron ahí 2 o 3 días antes de que los levantaran. La propiedad es muy grande y puedes moverte en bicicleta o carrito de golf. Algunos conductores de los carritos iban MUY RAPIDO y con poca precaución de si salían niños corriendo o cruzaba algún animal de pronto. La playa está muy linda, y tienen buen manejo del sargazo. Los precios en la comida me parecieron EXCESIVOS. Algunos parecían de broma o burla. Por ejemplo, un coco en la playa costaba más de $500 pesos o un vaso de agua de limón, más de $200 pesos. Un pedazo de carne de 250grs costaba al rededor de $3,000 pesos.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: NO DATA
- 2026-09-17: 817.2473372149658USD
- 2026-09-18: 805.1687112469482USD
- 2026-09-19: 805.1687112469482USD
- 2026-09-20: 633.9885252758788USD
- 2026-09-21: 606.339065423584USD
- 2026-09-22: 678.1416623547364USD
- 2026-09-23: 697.8739330865478USD
- 2026-09-24: 770.504852312622USD
- 2026-09-25: 770.504852312622USD
- 2026-09-26: 779.3423450518799USD
- 2026-09-27: 693.2186132739257USD
- 2026-09-28: 629.0232150915527USD
- 2026-09-29: 487.94064231170654USD
- 2026-09-30: 770.504852312622USD
- 2026-10-01: 770.504852312622USD
- 2026-10-02: 770.504852312622USD
- 2026-10-03: 770.504852312622USD
- 2026-10-04: 706.8284165423584USD
- 2026-10-05: 708.8183095385742USD
- 2026-10-06: 702.4300559802246USD
- 2026-10-07: 571.5159730169678USD
- 2026-10-08: 568.6230097650147USD
- 2026-10-09: 751.9336619018554USD
- 2026-10-10: 780.4543172937011USD
- 2026-10-11: 753.5907968719482USD
- 2026-10-12: 714.4581027282715USD
- 2026-10-13: 718.7677745196532USD
- 2026-10-14: 718.7677745196532USD
- 2026-10-15: 778.4644242974853USD
- 2026-10-16: 778.4644242974853USD
- 2026-10-17: 716.7778815234375USD
- 2026-10-18: 719.7626859906005USD
- 2026-10-19: 719.7626859906005USD
- 2026-10-20: 718.7677745196532USD
- 2026-10-21: 718.7677745196532USD
- 2026-10-22: 818.2622141674805USD
- 2026-10-23: 863.0347015008545USD
- 2026-10-24: 888.9032403973388USD
- 2026-10-25: 888.9032403973388USD
- 2026-10-26: 888.9032403973388USD
- 2026-10-27: 897.1249556524658USD
- 2026-10-28: 742.6464204199218USD
- 2026-10-29: 719.7626859906005USD
- 2026-10-30: 718.7677745196532USD
- 2026-10-31: 716.7778815234375USD
- 2026-11-01: 743.1239807281494USD
- 2026-11-02: 751.6009038757323USD
- 2026-11-03: 751.6009038757323USD
- 2026-11-04: 743.9060671710205USD
- 2026-11-05: 861.0448085046387USD
- 2026-11-06: 896.4111021185303USD
- 2026-11-07: 888.9032403973388USD
- 2026-11-08: 738.6666344274902USD
- 2026-11-09: 738.6666344274902USD
- 2026-11-10: 738.6666344274902USD
- 2026-11-11: 800.3531772015381USD
- 2026-11-12: 861.0448085046387USD
- 2026-11-13: 861.0448085046387USD
- 2026-11-14: 861.0448085046387USD
- 2026-11-15: 760.0688600701905USD
- 2026-11-16: 775.0593639569091USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Durante el registro de entrada, el titular debe presentar la tarjeta de crédito utilizada para realizar la reserva.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación las partidas de golf, los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 12 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Desayuno tipo bufé: 56.8 USD por adulto y 28.4 USD por menor (precio aproximado)
- Mascotas: 60 USD por mascota, por estancia
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Ciclismo
Pesca
Zona de juegos
Piscina al aire libre
Bicycle Tour Information
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito