The facility was clean upon arrival and the check-in and check-out process was easy. The managers were good to work with and responsive to our concerns.HOWEVER, the property was not in "Luxe" condition. The air conditioning was not working properly when we arrived and the air filters and vents had obviously not been cleaned and changed in some time. (You can see these two vents from the living room areas,) The managers did come and check the system and requested that we turn off the unit to let it thaw (it was frozen up) so we spent one uncomfortable evening. One of the bathrooms did not have cold water to the shower or the sink. After letting the property manager know of the situation, a plumber did come and fix this.There are some obvious water damage in a few of the rooms (ceilings and floors) and a broken closet door at the entry. In my opinion, the kitchen was not well equipped to handle 10 couples. There were TWO kitchen towels and no dish rags. It could also use more wine glasses. There were only 6 for a unit that sleeps 22.Overall, just an OK rating from our group.
The facility was clean upon arrival and the check-in and check-out process was easy. The managers were good to work with and responsive to our concerns.HOWEVER, the property was not in "Luxe" condition. The air conditioning was not working properly when we arrived and the air filters and vents had obviously not been cleaned and changed in some time. (You can see these two vents from the living room areas,) The managers did come and check the system and requested that we turn off the unit to let it thaw (it was frozen up) so we spent one uncomfortable evening. One of the bathrooms did not have cold water to the shower or the sink. After letting the property manager know of the situation, a plumber did come and fix this.There are some obvious water damage in a few of the rooms (ceilings and floors) and a broken closet door at the entry. In my opinion, the kitchen was not well equipped to handle 10 couples. There were TWO kitchen towels and no dish rags. It could also use more wine glasses. There were only 6 for a unit that sleeps 22.Overall, just an OK rating from our group.
