Name: Hangzhou Haiwaihai Hotel
Address: No.333 Shangtang Road, Gongshu District, Downtown Hangzhou, Hangzhou, China, Hangzhou, Zhejiang, China
Rating: 6.65

Guest reviews

6.7

Pleasant

Based on 14 verified reviews

Facilities

7.6

Cleanliness

8.3

Rooms

6.2

Service

8.1

Location

6.8

Dining

6

8

Jiri

Nov 18, 2025

·

Stayed 4 nights

The room was well equipped and of good size. Buffet breakfast was excellent. The negative - the location, 30 minutes by taxi or bus from the center and West Lake.

10

Jue

Jun 2, 2025

·

Stayed 2 nights

Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.

10

Yong qiu

Apr 26, 2025

·

Stayed 3 nights

Very good

8

Wai Ling

Apr 20, 2025

·

Stayed 6 nights

The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.

4

DORIS L

Apr 20, 2025

·

Stayed 4 nights

Reception Evan at check was efficient enough to handle. Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels. Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job. In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.

No.333 Shangtang Road, Gongshu District, Downtown Hangzhou, Hangzhou, China

Location

With a stay at Hangzhou Haiwaihai Hotel in Hangzhou (Downtown Hangzhou), you'll be within a 10-minute drive of West Lake and Westlake Culture Plaza. This luxury hotel is 1.7 mi (2.7 km) from Zhejiang Museum of Natural History and 1.9 mi (3 km) from Hangzhou Peace International Convention and Exhibition Center.

Westlake Culture Plaza(1.4 miles)

Hangzhou Peace International Convention and Exhibition Center(1.4 miles)

Zhejiang Museum of Natural History(1.7 miles)

Zhejiang Science and Technology Museum(1.8 miles)

Hangzhou Tower Shopping Mall(1.8 miles)

Wulinmen Wharf(1.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Security deposit

CNY 1000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available off-street. Guests can utilize the garage for their vehicles. No reservation is required.

A buffet breakfast is available daily from 6:30 AM to 10 AM for an approximate fee of CNY 100.00 per person.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers wheelchair-accessible facilities including a limited wheelchair-accessible registration desk, concierge desk, meeting spaces, and on-site restaurant. Elevators are also available.

The hotel is located in Downtown Hangzhou, within a 10-minute drive of West Lake and Westlake Culture Plaza. It is approximately 1.7 km from Zhejiang Museum of Natural History and 1.9 km from Hangzhou Peace International Convention and Exhibition Center.

Yes, the hotel features an indoor pool.

Children are allowed at the property. The minimum age for children to stay for free has not been specified.

Hangzhou Haiwaihai Hotel

Amenities

Property description

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