Apart-Hotel Lili2

The "hotel" is more like an apartment and hard to access unless you're driving, especially if you have mobility issues. Upon arrival, the receptionist informed me that my ground-floor apartment booking was changed without notice to an“upgrade” that was nothing of the sort.The receptionist also made a rude comment about whether I was American or something to that effect. It felt dismissive, like he was questioning why I expected help, or that I was being unreasonable.The apartment wasn’t properly prepared—there was outdoor furniture inside, dirty cookware, no hand soap, and incomplete cutlery. Although he tried to get me the items I requested, there were still issues. For example, I asked for a bowl, but he claimed that bowls aren’t available in Albania, which I know isn’t true. Bowls are commonly used for salad, yogurt-based dishes, and soups. Next the receptionist acknowledged that the room gets cold so he went and brought a duvet/blanket but this is something that also put me off having to possibly be cold. The kettle didn’t work, and when I asked to swap it, none of the others worked either. The receptionist was combative and unhelpful when I voiced concerns.The photos on the website were misleading, showing sea views that didn’t exist in my room. Overall, the place is poorly managed, and if you're looking for a better experience, there are plenty of cleaner, more organized options in the area. This trip was for my 30th birthday, and I ended up leaving for a better place.

The hotel was new and well appointed. The view was amazing. The bed was very comfortable. However, the staff were particularly unfriendly bordering on rude. The breakfast was limited. The stairs were constantly wet. The area was under development and this was not mentioned in the hotel description. The area was not accessible to shops/restaurant on foot. Particularly hard for older people.

Amazing view, great hotel, in a great location. Definitely recommend this hotel. And so clean.

Me and my partner had a lovely stay at the hotel. The apartment room we had was absolutely massive with a huge balcony connecting the dining space and bedroom area. Both rooms had smart new LG Tvs in them compatible with apps like Netflix and Disney plus and the hotel in general was very new and clean. As mentioned in the previous comments the utensils in the kitchen area were a bit sparse and could have included a few more items. The hotel is located a short walk away from the main strip into Sarande beach with lots of food and grocery shop options close by. I would like to highlight that the accommodation is at the top of a big flight of steps from the main strip and this could be tiring to walk up and down multiple times a day. Overall though I had a lovely stay at this hotel and would definitely recommend especially for the price.

The hotel looks modern and clean on arrival, but it’s poorly maintained. On the third day, cleaners only emptied the bin and folded the bedsheet—no vacuuming, no toilet cleaning, no linen change—so I had to ask them to clean properly on the fourth day. Rooms are not soundproof as advertised. I could hear flushing pipes, people walking and talking, doors slamming, animals outside, and even loudspeaker calls from reception. Basic amenities were lacking (only one mug, two hangers, dripping soap dispenser, unsafe toaster with exposed wires, and a broken glass table left in the room). The owner seemed uninterested in fixing problems or helping guests. It’s also on top of a steep hill, making access tiring. Overall, looks nice at first glance but the noise, lack of upkeep, and poor service make it disappointing.