Malmaison Cheltenham

Super property, lovely room, parking and staff v helpful.

Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham.

The room and bathroom were very clean, as was the hotel in general. Our only disappointment was the standard of service at breakfast; whilst the food was excellent the service left a bit to be desired and the waitress was thoroughly miserable. She appeared to focus on table cleaning around us rather than being attentive to guests’ needs. Thankfully our breakfast was not contaminated by the cleaning fluid that she was using at an adjacent table.

Great place to stay, second time and would recommend

Excellent location!