Pacific Cebu Resort

The personnel were great!! Friendly and helpful. Unfortunately, the swim up bar never opened because of the slow season and so few guest. And our floor seemed dusty when we arrived, we asked house keeping to clean it and it was fine after that. The resort was very beautiful and quiet. A great place to recharge your batteries!

Pools felt unclean, the room felt like it hadn't been cleaned and in the sink in the bathroom there was rust. Bedsheets smelled old. Overall it felt like this place might have been good 15 years ago but they havent maintained it. Restaurant were really expensive for what you get and the food was quite dry. Apprently you have to ask them to clean the room as well each day... What was supposed to be a 3 night stay turned into a 2 night stay. This place is not worth the price, maybe if it cost around 20 eur/night but not 100 eur/night for sure.

プールがとても綺麗だった！

海沿いのホテルなので、岸辺で釣りができると想像していたが、実際は泥の遠浅で、釣りが出来なかった。 プールが幾つかあり、手入れがされ綺麗で、快適に泳げる。 子供が遊べる設備があり、小さな子供連れにはよさそう。 スタッフの対応も良い。

Its a great place to stay. My third time there. This time I opted for room on the water. Beautiful view. It would be nice to see an updated Gym and pool table. Breakfast buffet was good, but not as good as the first time. Dinner Restaurant is Great. I'd stay again.

Très bon accueil, chambre impeccable, belle, bon petit déjeuner, personnel aimable et souriant, belles piscines! Dommage que les constructions autour gâchent l’environnement ! Mais je le recommanderais quand même !

The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull

スパは部屋で施術して、専用の部屋がなく不潔。現金のみの支払いも不便。

台風の後なので大変だったと思います、施設のダメージはあまりなかったと思います、綺麗なビーチもありよかったです。

今回ダイビングのライセンスを取るために初めて利用させていただきました。 同じ敷地内にPADIが入っていて数日かけて取得しましたが、部屋から徒歩30秒もかからず通えたので本当に便利でした。 プール実習もホテル内のプールで行えましたし、ビーチ実習はボートで5分ほど乗った場所まで行き練習できました。

We chose family suite, the couch soo dirty, there' a terrace but wont provide tables and chairs if u want room service..i've stayed here before no improvement sa room, locks and the breakfast food, what happened, no longer buffet?!!..ok lang ala carte but longganisa of jollibbee is much yummier than what they served...never ever will i come.back to that resort!!!

スタッフは親切でよかったが、シャワーの水が濁っていて汚かった。虫も多すぎる。

The personnel were great!! Friendly and helpful. Unfortunately, the swim up bar never opened because of the slow season and so few guest. And our floor seemed dusty when we arrived, we asked house keeping to clean it and it was fine after that. The resort was very beautiful and quiet. A great place to recharge your batteries!

평가가 극과 극이라 실제 가서 보고 아니다 싶으면 다른 곳으로 갈 생각으로 예약 했습니다. 실제 가서 보니 매우 좋았습니다. 조용하고 깨끗했고(수압은 약합니다) 수영장은 훌륭했습니다. 한국인이 거의 없고 조식은 뷔페가 아닙니다. 번화가인 제이파크 인근까진 그랩으로 150페소정도 나옵니다. 근데 잘 안 오고 툭툭은 무조건 200페소 달라고 합니다. 아니면 안간다고 하니 방법이 없습니다. 조용히 리조트에서 놀 생각이라면 굉장히 싸고 좋은 곳이었습니다.

Pools felt unclean, the room felt like it hadn't been cleaned and in the sink in the bathroom there was rust. Bedsheets smelled old. Overall it felt like this place might have been good 15 years ago but they havent maintained it. Restaurant were really expensive for what you get and the food was quite dry. Apprently you have to ask them to clean the room as well each day... What was supposed to be a 3 night stay turned into a 2 night stay. This place is not worth the price, maybe if it cost around 20 eur/night but not 100 eur/night for sure.

Breakfast was not buffet. Evening restaurant closed at 1950 in stead of 2000 as foreseen Room was not cleaned second day !!

Très bon accueil, chambre impeccable, belle, bon petit déjeuner, personnel aimable et souriant, belles piscines! Dommage que les constructions autour gâchent l’environnement ! Mais je le recommanderais quand même !

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!

The showers were cold. The rooms had a lot of bugs in them. The breakfast was not good. The overall appearance of the resort was very poor. The water out of the towel was reddish brown Cost of drinks were very high

ご飯は非常に美味しかった。スタッフも優しくみんな笑顔だった。 総合的に不満はないが、老朽化しているのか水が出なくなったり、お湯が出なくなったりと水周りで不便な思いをした。

Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.

Hotels personale var flinke og hjælpsom. Værelse er nogenlunde ok. Der var kaffe i rummet dog den mangler en teske til at røre kaffen.

L’hôtel était très mignon et les piscines très agréable. Petit bémol pour la construction effectuée derrière l’hôtel. Nous avons entendu les travaux toute la nuit du au manque d’insonorisation, de la chambre et des travaux qui étaient très proche. Le petit déjeuner était très bon il va varier. Le personnel très agréable. Et l’hôtel peut remplir donc très bien.

평가가 극과 극이라 실제 가서 보고 아니다 싶으면 다른 곳으로 갈 생각으로 예약 했습니다. 실제 가서 보니 매우 좋았습니다. 조용하고 깨끗했고(수압은 약합니다) 수영장은 훌륭했습니다. 한국인이 거의 없고 조식은 뷔페가 아닙니다. 번화가인 제이파크 인근까진 그랩으로 150페소정도 나옵니다. 근데 잘 안 오고 툭툭은 무조건 200페소 달라고 합니다. 아니면 안간다고 하니 방법이 없습니다. 조용히 리조트에서 놀 생각이라면 굉장히 싸고 좋은 곳이었습니다.

Pools felt unclean, the room felt like it hadn't been cleaned and in the sink in the bathroom there was rust. Bedsheets smelled old. Overall it felt like this place might have been good 15 years ago but they havent maintained it. Restaurant were really expensive for what you get and the food was quite dry. Apprently you have to ask them to clean the room as well each day... What was supposed to be a 3 night stay turned into a 2 night stay. This place is not worth the price, maybe if it cost around 20 eur/night but not 100 eur/night for sure.

Its a great place to stay. My third time there. This time I opted for room on the water. Beautiful view. It would be nice to see an updated Gym and pool table. Breakfast buffet was good, but not as good as the first time. Dinner Restaurant is Great. I'd stay again.

Très bon accueil, chambre impeccable, belle, bon petit déjeuner, personnel aimable et souriant, belles piscines! Dommage que les constructions autour gâchent l’environnement ! Mais je le recommanderais quand même !

전체적으로 바닷가라, 뷰는 좋으나, 시설이 매우 노후되었고 룸청소라든지 모든 서비스가 리조트의 편의를 위해 만든 서비스 라는 느낌을 크게 받았다.

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!

ご飯は非常に美味しかった。スタッフも優しくみんな笑顔だった。 総合的に不満はないが、老朽化しているのか水が出なくなったり、お湯が出なくなったりと水周りで不便な思いをした。

The property needs better customer service. I booked for my daughter who is currently on her summer vacation. She was with her cousins, so we booked additional rooms because the resort refused them to walk around or even check out the place. Even if they walk to the side of the swimming pool, someone will follow them and bring a piece of paper to try to collect payments. The resort collected other fees upon checkout, saying it was for an upgrade. Please stay away from this resort. They're ripped off. The resort itself is terrible—tiny swimming pool and bugs all over.

Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.

The personnel were great!! Friendly and helpful. Unfortunately, the swim up bar never opened because of the slow season and so few guest. And our floor seemed dusty when we arrived, we asked house keeping to clean it and it was fine after that. The resort was very beautiful and quiet. A great place to recharge your batteries!

Due to the earthquake and two typhoons, as Canadians we requested to change our dates and the Resort would do nothjng to help. We didnt want our money back, we just wanted to change dates. They said no. Then they said ask hotels.com. hotels.com said it was up to the resort which would not do it. Air Canada refunded us and Cebu Pacific Air gave us a credit. We even had friends living in Cebu try to speak to the resort to No avail. In the end they allowed my friend to go to the resort for 2 of the 7 days we booked. We will not engage with this resort again.

Been there twice. The restaurant as well as the general service is excellent.

Staff totally untrained ! Long waiting for restaurant and room service! Personnel friendly but totally untrained

Très bon accueil, chambre impeccable, belle, bon petit déjeuner, personnel aimable et souriant, belles piscines! Dommage que les constructions autour gâchent l’environnement ! Mais je le recommanderais quand même !

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!

The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull

ご飯は非常に美味しかった。スタッフも優しくみんな笑顔だった。 総合的に不満はないが、老朽化しているのか水が出なくなったり、お湯が出なくなったりと水周りで不便な思いをした。

L’hôtel était très mignon et les piscines très agréable. Petit bémol pour la construction effectuée derrière l’hôtel. Nous avons entendu les travaux toute la nuit du au manque d’insonorisation, de la chambre et des travaux qui étaient très proche. Le petit déjeuner était très bon il va varier. Le personnel très agréable. Et l’hôtel peut remplir donc très bien.

평가가 극과 극이라 실제 가서 보고 아니다 싶으면 다른 곳으로 갈 생각으로 예약 했습니다. 실제 가서 보니 매우 좋았습니다. 조용하고 깨끗했고(수압은 약합니다) 수영장은 훌륭했습니다. 한국인이 거의 없고 조식은 뷔페가 아닙니다. 번화가인 제이파크 인근까진 그랩으로 150페소정도 나옵니다. 근데 잘 안 오고 툭툭은 무조건 200페소 달라고 합니다. 아니면 안간다고 하니 방법이 없습니다. 조용히 리조트에서 놀 생각이라면 굉장히 싸고 좋은 곳이었습니다.

Il y a plusieurs piscines, de jolis modules pour se détendre, le personnel est très gentil. Mais il n’y absolument à l’extérieur du resort alors que le restaurant est peu intéressant, la « navette » pour l’aéroport peu ponctuelle et très difficile d’y faire venir un taxi..

hotel is to far and no taxis wanted to come the food at the restaurant was to expensive nothing less then 400 peso for food you can get for 200 peso out side and you could not bring any food from outside other wise why will charge you big construction on all sides of the hotel on the hotels.com it says $2000 peso per booking but when i checked in they took $2000 peso per night so had to give $6000 peso lucky was not staying for a week when i asked them about they said new policy

海沿いのホテルなので、岸辺で釣りができると想像していたが、実際は泥の遠浅で、釣りが出来なかった。 プールが幾つかあり、手入れがされ綺麗で、快適に泳げる。 子供が遊べる設備があり、小さな子供連れにはよさそう。 スタッフの対応も良い。

A bit far from everything. Feel trapped and kinda force to eat in a buffet in their only restaurant. Property got a lot of potential. Maybe a more restaurant. Buffet was so expensive (1,500 pesos) and less than 10 choices and no drinks included. Would I go back? maybe not but I had a great time in Cebu.

Très bon accueil, chambre impeccable, belle, bon petit déjeuner, personnel aimable et souriant, belles piscines! Dommage que les constructions autour gâchent l’environnement ! Mais je le recommanderais quand même !

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!

The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull

台風の後なので大変だったと思います、施設のダメージはあまりなかったと思います、綺麗なビーチもありよかったです。

We chose family suite, the couch soo dirty, there' a terrace but wont provide tables and chairs if u want room service..i've stayed here before no improvement sa room, locks and the breakfast food, what happened, no longer buffet?!!..ok lang ala carte but longganisa of jollibbee is much yummier than what they served...never ever will i come.back to that resort!!!

Been there twice. The restaurant as well as the general service is excellent.

hotel is to far and no taxis wanted to come the food at the restaurant was to expensive nothing less then 400 peso for food you can get for 200 peso out side and you could not bring any food from outside other wise why will charge you big construction on all sides of the hotel on the hotels.com it says $2000 peso per booking but when i checked in they took $2000 peso per night so had to give $6000 peso lucky was not staying for a week when i asked them about they said new policy

Its a great place to stay. My third time there. This time I opted for room on the water. Beautiful view. It would be nice to see an updated Gym and pool table. Breakfast buffet was good, but not as good as the first time. Dinner Restaurant is Great. I'd stay again.

Breakfast tastes awful.

A bit far from everything. Feel trapped and kinda force to eat in a buffet in their only restaurant. Property got a lot of potential. Maybe a more restaurant. Buffet was so expensive (1,500 pesos) and less than 10 choices and no drinks included. Would I go back? maybe not but I had a great time in Cebu.

Très bon accueil, chambre impeccable, belle, bon petit déjeuner, personnel aimable et souriant, belles piscines! Dommage que les constructions autour gâchent l’environnement ! Mais je le recommanderais quand même !

No hot water in their so called Spa villa and electricity shortcuts. Very loud and old AC. Bad food in the restaurant. Housekeeping came at 6pm. Hotel is in the middle of nowhere. Big construction around the hotel. Hotel manager was very apologizing and admitted their mistake in putting us in a villa that was not supposed to be rented. We've agreed on a partial refund that never got approved after we've checked out. Hotels.com were no help in solving this issue!

The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull

The showers were cold. The rooms had a lot of bugs in them. The breakfast was not good. The overall appearance of the resort was very poor. The water out of the towel was reddish brown Cost of drinks were very high