Comfort Suites Greensboro-High Point

The property was clean, the staff friendly, and helpful. No ice machine on 4th floor, and room primarily clean. Shower floor can be slightly slippery and ceiling vent in bathroom could be cleaner. Accommodations were met & comfortable, buffet looked nice - coffee available 24 hours.

Really nice and clean hotel! Really enjoyed myself and the pool was great too 😀

A surprisingly excellent stay! The room was spacious, clean, comfortable, and everything worked with the exception of the bathroom shower curtain being one inch too short getting water all over the floor. The staff was friendly, the breakfast was great, the parking was ample and we enjoyed our stay very much.

The pool or gym wasn’t open

The bathroom tile surrounding the door and shower was so dirty. Perhaps due to the policy of not servicing the room daily. I had an room with an adjoining door so I could hear every word of the people in the next room. Lastly, the elevator was out of order for the last night and morning of my stay. This hotel needs attention.

For the money I paid, I expected a lot more. The sign said, "Pool closed for maintenance". It was permanently closed! Drained and full of leaves. No pool deck furniture whatsoever. Also, they only clean your room if you ask! For $144 a night, I expect my room cleaned and new bedding and towels every night. The sink faucet was very loose, and the handles were on backwards, so it was wierd turning the water on and off. I will try somewhere else next time.

Bathroom sink is clogged/ slow to drain. Pool is very small! There was only one other family there with us, so it worked out, but any more would’ve been too crowded. I wish the room preference would have specified that it was a stand-up shower- no tub. “Popular for families” must not included families with toddlers who take baths. My error for not researching more.

I called to ask what time the pool closed before booking the front desk said 9 or 10. So I went ahead & booked the stay when I get there they said the pool is having electrical problems & they wouldn’t issue a refund.

Staff was super friendly and kind but the elevator broke so we had to hoof it up several flights for a couple of days. Rooms decent. Average.

The property is well maintained. The hotel is clean. The breakfast is good. The lack of staffing is evident! You have to request your room to be cleaned and they do not clean everyday and the day I did request they did not put ample amount of towels or toilet paper in the room I had to go downstairs to request. I also had to go downstairs to make them aware my trash has been sitting out for over 6 hours and my neighbors since the day before.They need more staffing to provide their guest with request! Oh and the pool is not open!

Many of the common areas were not always clean, the elevator needed some more cleaning....

If there was a way to put 0 stars, that would definitely happen. As one of the past reviews previously said, a year ago at that, there is an infestation at this hotel. I was woken up in the middle of the night with itchiness on my arm. After further investigation of why I had so many bumps on my arm, I pulled the covers back and BOOM.. a bed bug. I woke my daughter up immediately and saw another bed bug in her bed all taking place at 2 AM in the morning. I then called downstairs to the front desk to inform Tia (the front desk worker) about this issue and her first response was we can give you new sheets. When has new sheets ever cured bed bugs? Then I proceeded to state that I wanted to talk to the manager which is again PAM in which I was told, " I don\'t want to wake her up.", as though Tia was fearful of PAM. I persisted that she call the manager and finally Tia supposedly called the manager. Tia called back to my previous room (rm. 315) and said that PAM said there is nothing they can do and that there were no other rooms available. Tia and manager PAM provided no other options or support. I immediately checked out at 2 AM and have literally been on the road for the past 6 hours back home. The overall concern is bringing the infestation back to my home. I would NEVER recommend this place EVER to ANYONE.

The hotel was very clean and comfortable. The breakfast options leave something to be desired; they were very disappointing.

The bathroom tile surrounding the door and shower was so dirty. Perhaps due to the policy of not servicing the room daily. I had an room with an adjoining door so I could hear every word of the people in the next room. Lastly, the elevator was out of order for the last night and morning of my stay. This hotel needs attention.

Air conditioner did not work two of the three days of our stay. Last day found a roach in the bathroom.

Friendly staff, super clean Hotel, very nice area! Awesome price!

Very clean and friendly staff!

Clean, comfortable and safe for a one night stay with a dog. Shower was great- no tub and good water pressure!

Friendly staff, very clean hotel & room, nice area!

I hate to even post this because I don’t want the prices to skyrocket but this hotel is TERRIFIC!! I’ve stayed in almost every hotel around GSO over the years and for the money…this is THEE best. Not saying it’s the best overall, but for some reason this spot is always way cheaper and it’s CLEAN, Beds are comfy and it’s super spacious. HUGE fan. Great service and really nice people. It’s a great great deal in my opinion

Staff was professional and greeted us upon arrival. Room was very clean and bedside lighting was perfect for nighttime reading. The downside to this property was the noise level of people checking in late. Many people drove in late at night, parked behind the hotel and proceeded to talk loudly, yell, run around and slam their car doors which could clearly be hear in our first floor room. Also there were men sitting in two pickups throughout the night behind the hotel for 2 consecutive nights. I never understood what they were doing but it didn't seem right. It would have been helpful to have security or hotel personnel walk around the entire building a couple times a night. The location of the hotel is convenient to the highway and airport but there are a lot of unsavory people walking around the general area and begging on street medians. Was a little surprised to see that happening here. Also, my car was side-swiped by someone (hit and run) in the hotel parking lot and I received little support or sympathy from hotel staff other than to tell me to file a police report. In summary, hotel is nice but location is not-so-nice.

Got full beds instead of queen beds.

This hotel looks great & smells clean. The bed was okay, but the pillows were AWFUL. It would have been 5 stars if it weren't for the pillows.

Clean, quiet and spacious

This place was such a pleasant surprise. Spacious lobby and room, everything very clean and comfortable. The shower was especially enjoyable.

The overall building was nice. My room seemed more used and worn than other spaces.

Comfy beds, good a/c, lots of parking. Only thing I didn’t like was it was a shower with no tub. Likely just missed it saying as much.

The price was right, But. We had the room next to the exit and the door banged all night long. Additionally, the smoking area was also outside our window and there were noisy people there until midnight. The mattress was at least 4" lower at the head, so we had to completely remake the bed after rotating the mattress and adjusting the foundation. It was like moving furniture. No carpet and EVERTHING in the room slid across the vinyl floor. The bath had a shower with a 1" lip and no way to hold the curtain down. So after showering, the entire bathroom was flooded. Yep, I had to relearn my lesson about Choice properties once again. They cannot compare to Marriot or Hilton.

Nice hotel , would have been great but my bathroom sink was dirty and my Wi-Fi on the tv didn’t work .

Hotel was nice and clean. Room was clean and fairly modern. Bathroom was nice and clean and the shower pressure was excellent. Largest negative for me was a very stiff king bed and the pillows were terrible. Other than poor sleep the stay was pretty good. Continental breakfast was typical and fine.

The staff was very attentive and helpful. The property and rooms were spotless. Great location off of I-40 and near the airport. Will definitely stay here again. Highly recommend !

No one came to clean or change linen. Room key failed after a day. And front desk staff missing at times

The staff here are fantastic! Each woman greeted me warmly, one even brought me extra towels.

Staff was rude when asking for more towels

Nothing went well. Staff was horrible. Asked ne for a credit card for security and wasn't a requirement because card was never charged. She was not pleasant nor did she put room on list for cleaning that she stated was a requirement since stayed 4 nights

Staff double charged my room and didn't know how to fix it. Finally once a refund was sent it, it did not equal the $ amount paid.

The guest in the room next to our room was very loud. I complained about it the next day and the front desk person said she would have management contact me. Well, it’s been a week since I complained and no one from management reached out.

Great service, clean hotel, nice layout, comfortable beds.

Friendly staff, very clean hotel & room, nice area!

Our stay was very pleasant. The front desk staff were kind and accommodating. The property and rooms were clean. Breakfast was also good. I have no complaints.

The staff was very attentive and helpful. The property and rooms were spotless. Great location off of I-40 and near the airport. Will definitely stay here again. Highly recommend !

I was looking for a place that was quiet convenient and close to the hospital. It met all of those needs! Hotel staff was friendly and very accommodating.

Staff was professional and greeted us upon arrival. Room was very clean and bedside lighting was perfect for nighttime reading. The downside to this property was the noise level of people checking in late. Many people drove in late at night, parked behind the hotel and proceeded to talk loudly, yell, run around and slam their car doors which could clearly be hear in our first floor room. Also there were men sitting in two pickups throughout the night behind the hotel for 2 consecutive nights. I never understood what they were doing but it didn't seem right. It would have been helpful to have security or hotel personnel walk around the entire building a couple times a night. The location of the hotel is convenient to the highway and airport but there are a lot of unsavory people walking around the general area and begging on street medians. Was a little surprised to see that happening here. Also, my car was side-swiped by someone (hit and run) in the hotel parking lot and I received little support or sympathy from hotel staff other than to tell me to file a police report. In summary, hotel is nice but location is not-so-nice.

Well located, clean and quiet

The property was nice, quiet and easy to get to.

Very clean comfortable hotel, close to highway a d Ruby Tuesday’s to eat.

Convenient location and clean.

Great hotel with very nice front desk service, comfortable bed, convenient to great eats and 20 minutes away from High Point Market, and 10 minutes away from Greensboro airport. I stayed here for 4 nights.

Well located and easy access to all activities.

We had a great stay. Had lots of room for 2 adults and 2 teens. Breakfast was appreciated by the girls. Convenient location for us- 10 or 15 min drive in any direction put us in midst of things without lots of traffic or noise. Staff was friendly. Very comfy beds.

Very clean. Breakfast staff was wonderful.

Hotel is very clean and the breakfast is deliciously!

I’m not sure why this hotel doesn’t get a better rating. It was clean, comfortable, easily located. The desk lady was very nice. The pool looked great and breakfast was delish. I like that they use full bottles for shampoo, conditioner and lotion, eco friendly. The double queen room was really spacious. I’d stay here, again, in a minute.

Breakfast needs to last longer

The hotel was very clean and comfortable. The breakfast options leave something to be desired; they were very disappointing.

The breakfast was just ok, but the tables were not being cleaned throughout the available dining times. Therefore, you had to try and clean a table before you could eat and be careful where you stepped because of spillage.

Good enough place, but nothing special. If you want a clean place to sleep for a night or two, this is a good spot. Breakfast was very sub-par, but only in the usual way. All the food was fine, but there wasn't a lot of variety. Scrambled eggs were from a box, but were thoroughly cooked. Not much variety. Everything about it is . . . perfectly decent, but nothing special. I do have to say that the guy who checked me in gave me a great room! Out of the way, not near the elevators. It was like he was trying to find a decent spot and not just giving me whatever came up. I appreciated that!

The elevator was very loud and slow seemed like it needed maintenance and lots of hand prints on the doors and walls. Definitely needed a good cleaning all around this hotel. The breakfast was not good… expired milk cartons that no one noticed until another guest mentioned it to the staff… the waffles were fine.

Great price, friendly staff, amazing breakfast

Hotel was nice and clean. Room was clean and fairly modern. Bathroom was nice and clean and the shower pressure was excellent. Largest negative for me was a very stiff king bed and the pillows were terrible. Other than poor sleep the stay was pretty good. Continental breakfast was typical and fine.