Grand Udawalawe Safari Resort

Old and badly maintained hotel !

This was, without question, one of the most disappointing hotel stays I've had in a long time. It's obvious that 10–15 years ago this would have been an incredible place to stay. The setting is fantastic, and you can see glimpses of what the hotel once was. Unfortunately, today it feels like a property that has simply been left to decay. It genuinely has an abandoned atmosphere, with tired rooms, neglected facilities and a complete lack of investment. Charging the prices they do for what is on offer is simply unacceptable. I spent some time walking around the grounds and it was honestly quite sad to see. Large parts of the site felt deserted, with facilities that have clearly been left to rot for years. The old children's playground was particularly striking—it looked like something out of Chernobyl, rusting away and completely forgotten. Rather than feeling like a luxury safari resort, it felt like I was wandering around a hotel that had been slowly abandoned. The biggest let-down, however, was the food. On our first evening, my meal arrived cold. We sent it back expecting it to be reheated properly, only for the chicken to return raw in the middle. That is completely unacceptable and raises serious concerns about the standards in the kitchen. After that experience, we had absolutely no confidence in eating there again and chose to eat outside the hotel for the remainder of our stay. The food quality was poor, and serving a meal cold before then returning it undercooked i

Feels like you are in the middle of the jungle. Peaceful with lovely pool surrounded by trees. Good food and super helpful staff. Comfortable large room.

One of the best places I’ve ever stayed. The staff were wonderful. Rooms spacious and clean. Pool was great and food was lovely. Close to the safari and elephant sanctuary. We stayed with a group of friends and two young toddlers and had a wonderful time. Had all our washing cleaned, treats left in our rooms and balloons for the kids. Just a wonderful and relaxing time. You should really book your this resort.

Wonderful hotel and the staff are exceptional. Large room, great options on menu. If you need washing done this is the place. Same day turn around and it comes back smelling amazing. Can’t say enough how wonderful, friendly and helpful the staff are. This is a mist staff hotel.