Name: Swiss-Belhotel Harbour Bay
Address: Jl. Duyung, Batu Ampar, Riau-Inseln, ID
Price range: 59 $–331 $ per night
Rating: 8.5

Was Gäste sagen

Im Swiss-Belhotel Harbour Bay loben Reisende durchweg die gute Lage in unmittelbarer Nähe des Fährterminals Harbour Bay und der zahlreichen Restaurants, das freundliche und hilfsbereite Personal, das über WhatsApp erreichbar ist, sowie die sauberen, geräumigen Zimmer. Viele Gäste schätzen die große Auswahl beim Frühstück.

Das Hotel ist zwar etwas älter, aber in der Regel gut gepflegt. Einige Gäste berichteten jedoch von schwacher Klimaanlage oder unregelmäßiger Warmwasserversorgung. Familien genossen den Pool, einige erwähnten einen 24-Stunden-Spa- oder Massageservice und die Meinungen zum Fitnessraum reichten von ausreichend bis enttäuschend. Eine solide Wahl für Kurztrips und Fährverbindungen.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste schätzten den Pool, und einige erwähnten einen 24-Stunden-Spa- oder Massageservice. Die Meinungen zum Fitnessraum sind gemischt.

Ähnliche Gästebewertungen

10

Melvyn

23. Dez. 2023

·

Aufenthalt für 9 Nächte

All staff are friendly, room well maintained including cleanliness . Good facilities provide

8

????

24. Apr. 2025

·

Aufenthalt für 2 Nächte

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

Zuri

12. Nov. 2023

·

Aufenthalt für eine Nacht

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.

8

KWEK

30. Aug. 2023

·

Aufenthalt für eine Nacht

Opposite hotel, massage available and around the area there are dinning options.

10

Mardiana

10. Feb. 2025

·

Aufenthalt für 2 Nächte

The hotel is very well maintain and is very nearby to many facilities and shops

10

TOMOYUKI

28. Nov. 2024

·

Aufenthalt für eine Nacht

ビジネスで宿泊。十分。部屋も広く、水回りも清潔。朝食はバイキングは種類が多く味も良い。インドネシア料理も洋食もある。周辺にレストランも多く困らない。またコンビニも近くにある。ジムの設備は非常に残念。

10

Mark

15. Aug. 2025

·

Aufenthalt für 2 Nächte

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

10

Farah

1. Okt. 2025

·

Aufenthalt für 2 Nächte

Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!

10

Yong Ann

18. Juni 2025

·

Aufenthalt für 2 Nächte

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Ee Chieng

27. Aug. 2023

·

Aufenthalt für eine Nacht

best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Zimmer und Badezimmer sind in der Regel sauber und gut gepflegt. Einige Gäste bemängelten jedoch das Alter des Hotels und gelegentliche Wartungsprobleme wie unregelmäßige Warmwasserversorgung.

Ähnliche Gästebewertungen

10

Wayne

13. März 2024

·

Aufenthalt für 9 Nächte

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close

8

JANE ENGPING

4. Juli 2024

·

Aufenthalt für 3 Nächte

Clean and big. Staff are friendly and polite.

8

Nur Elissa

12. Feb. 2024

·

Aufenthalt für 2 Nächte

Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.

10

Damien

10. Nov. 2024

·

Aufenthalt für eine Nacht

Great service and staff. Clean location, close to ferry terminal

8

????

24. Apr. 2025

·

Aufenthalt für 2 Nächte

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

Zuri

12. Nov. 2023

·

Aufenthalt für eine Nacht

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.

10

TOMOYUKI

28. Nov. 2024

·

Aufenthalt für eine Nacht

ビジネスで宿泊。十分。部屋も広く、水回りも清潔。朝食はバイキングは種類が多く味も良い。インドネシア料理も洋食もある。周辺にレストランも多く困らない。またコンビニも近くにある。ジムの設備は非常に残念。

10

Pierre-Luc

28. Sept. 2024

·

Aufenthalt für 8 Nächte

Best hôtel in Batam by far! Excellent service and clean !

10

Yong Ann

18. Juni 2025

·

Aufenthalt für 2 Nächte

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Natalie

20. Apr. 2025

·

Aufenthalt für 2 Nächte

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind in der Regel geräumig und komfortabel, viele lobten die großzügige Ausstattung und die Badewannen. Einige erwähnten aber auch Abnutzungserscheinungen wie schwache Klimaanlage, mangelnden Schallschutz oder veraltete Annehmlichkeiten, wie z. B. das Fehlen von Smart-TVs.

Ähnliche Gästebewertungen

4

Ng

28. Okt. 2025

·

Aufenthalt für 2 Nächte

Hotel is old and room aircon is not cool at all. Room temperature only 26 to 28 degrees even you set to 5 degrees C.

10

Michael

29. Juni 2023

·

Aufenthalt für eine Nacht

Good room comfy bed

8

JANE ENGPING

4. Juli 2024

·

Aufenthalt für 3 Nächte

Clean and big. Staff are friendly and polite.

8

Damond

27. Mai 2022

·

Aufenthalt für 3 Nächte

Air con not as cold as before. Centralised control aircon cannot be adjusted in the room. Need to request for the mini fridge separately.

10

Wee Peng

11. März 2025

·

Aufenthalt für eine Nacht

Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear

8

Dezmun

3. Sept. 2024

·

Aufenthalt für 2 Nächte

Should upgrade with smart TV

10

NOLITA

29. Juli 2024

·

Aufenthalt für eine Nacht

Stayed for 3 nights , requested non-smoking floor . Although we didn’t get a room with a good views, our room was comfortable enough .

10

Farah

1. Okt. 2025

·

Aufenthalt für 2 Nächte

Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!

10

Natalie

20. Apr. 2025

·

Aufenthalt für 2 Nächte

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

8

Christian

16. Juni 2025

·

Aufenthalt für 2 Nächte

Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service wird durchweg als freundlich, proaktiv und aufmerksam gelobt, einschließlich WhatsApp-Nachrichten vor der Ankunft, schnellem Check-in und hilfreicher Unterstützung bei Problemen. Einige Gäste berichteten jedoch von Schwächen wie langsamer Zimmerbereitschaft oder unhilfreichen Interaktionen an der Rezeption.

Ähnliche Gästebewertungen

10

Teo

5. Apr. 2025

·

Aufenthalt für 2 Nächte

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.

8

????

24. Apr. 2025

·

Aufenthalt für 2 Nächte

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

SING SHI

24. Okt. 2023

·

Aufenthalt für 2 Nächte

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.

10

Lee

29. Juni 2025

·

Aufenthalt für eine Nacht

Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking. This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.

10

Mark

15. Aug. 2025

·

Aufenthalt für 2 Nächte

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

10

Pierre-Luc

28. Sept. 2024

·

Aufenthalt für 8 Nächte

Best hôtel in Batam by far! Excellent service and clean !

10

Yong Ann

18. Juni 2025

·

Aufenthalt für 2 Nächte

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Natalie

20. Apr. 2025

·

Aufenthalt für 2 Nächte

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

2

Mohd Suraimi

20. März 2023

·

Aufenthalt für 2 Nächte

The first time check in was terrible. The male staff only mentioned to signed in. Thats it. Making me to wait for more than 15 mins as the president suite was not ready at 1600hrs. Plus, never even apologies for the wait. He didn't even bother to mentioned to me that i have to wait longer than 15 ins as it was not ready. Then hot tub water was not even hot. There was no benefit for customer even to take president suite. No late check out or any complementary gifts during my stay. Mentioned to the same front desk staff during check out on my stay. The staff didn't even bother, as per review mentioned all staff were well versed in english. Regret on my stay at this hotel. Dont wish to come again with the awful hospitality.

10

Wee Siong

30. Dez. 2022

·

Aufenthalt für eine Nacht

I was not feeling well during check in. The front desk staff Dika recommended a hospital and arranged free transport to send me there. He even offered to help us changed our ferry tickets to ensure I can go back to Singapore for emergency treatment. He helped me a lot within a short period of time! Impressed with his service. Thank you.👍

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Ausgezeichnete, fußläufige Lage in der Nähe des Fährterminals Harbour Bay mit vielen Restaurants und Einkaufsmöglichkeiten in der Umgebung und guter Anbindung an öffentliche Verkehrsmittel. Mehrere Gäste empfanden die Gegend auch als ruhig.

Ähnliche Gästebewertungen

10

Wayne

13. März 2024

·

Aufenthalt für 9 Nächte

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close

10

Mohd

4. Juli 2023

·

Aufenthalt für eine Nacht

Very near to the ferry terminal

8

ricky

1. Feb. 2025

·

Aufenthalt für eine Nacht

Very close to ferry terminal and the buffet was good to my taste

8

HARIKRISHNAN

25. Dez. 2023

·

Aufenthalt für eine Nacht

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.

10

Sarjune

22. Dez. 2022

·

Aufenthalt für 19.345 Nächte

Great place near the ferry terminal.

8

ang

9. Juni 2025

·

Aufenthalt für eine Nacht

walking distance near to ferry terminal

8

????

24. Apr. 2025

·

Aufenthalt für 2 Nächte

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.

10

Mark

15. Aug. 2025

·

Aufenthalt für 2 Nächte

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

10

Yong Ann

18. Juni 2025

·

Aufenthalt für 2 Nächte

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!

10

Natalie

20. Apr. 2025

·

Aufenthalt für 2 Nächte

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Frühstück und Essen werden häufig für Vielfalt und Geschmack gelobt. Einige Gäste waren der Meinung, dass das Buffet verbessert werden könnte.

Ähnliche Gästebewertungen

10

HWANJU

30. Jan. 2025

·

Aufenthalt für 2 Nächte

친절 오래된 건물 같지만 유지보수가 상당히 뛰어남 아침식사가 매우 훌륭했어요

10

Wayne

13. März 2024

·

Aufenthalt für 9 Nächte

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close

8

ricky

1. Feb. 2025

·

Aufenthalt für eine Nacht

Very close to ferry terminal and the buffet was good to my taste

8

Christian

1. Jan. 2025

·

Aufenthalt für eine Nacht

Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand

8

HARIKRISHNAN

25. Dez. 2023

·

Aufenthalt für eine Nacht

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.

8

Nur Elissa

12. Feb. 2024

·

Aufenthalt für 2 Nächte

Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.

10

Amuthavalli Shanthi

10. Okt. 2025

·

Aufenthalt für 2 Nächte

Lovely hotel. Staff were friendly and the food was great.

8

Ee Chieng

30. Juni 2023

·

Aufenthalt für eine Nacht

good location, convenient. nearby harbor bay terminal. breakfast is good.

10

TOMOYUKI

28. Nov. 2024

·

Aufenthalt für eine Nacht

ビジネスで宿泊。十分。部屋も広く、水回りも清潔。朝食はバイキングは種類が多く味も良い。インドネシア料理も洋食もある。周辺にレストランも多く困らない。またコンビニも近くにある。ジムの設備は非常に残念。

8

Kazuhiro

30. Aug. 2025

·

Aufenthalt für 2 Nächte

港から近く、周辺にレストランやコンビニなどがあり便利です。マリオットホテル横の海岸沿いにあるレストラン街もきれいです。スイスベルホテルもきれいで、朝食は充実しています。ただ、この周辺のエリアから外に出ると、下水道のふたがないところが多く、非常に危険です。それほど見るべきものもないので、ホテルから港周辺でのんびりするのがいいでしょうか。観光地としてはおすすめしません。

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	62 $
Februar	64 $
März	58 $
April	59 $
Mai	57 $
Juni	58 $
Juli	60 $
August	78 $
September	68 $
Oktober	65 $
November	62 $
Dezember	70 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $73
18 $64	19 $59	20 $59	21 $59	22 $59	23 $61	24 $61
25 $59	26 $59	27 $73	28 $73	29 $71	30 $61	31 $61

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $59	2 $59	3 $59	4 $59	5 $59	6 $66	7 $331
8 $73	9 $60	10 $59	11 $59	12 $59	13 $61	14 $61
15 $59	16 $59	17 $59	18 $59	19 $59	20 $61	21 $61
22 $59	23 $59	24 $59	25 $59	26 $59	27 $61	28 $61
29 $59	30 $59

Swiss-Belhotel Harbour Bay

Preise für Swiss-Belhotel Harbour Bay

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Junior-Suite, 1 King-Bett

Deluxe-Zweibettzimmer

Presidential-Suite, 1 King-Bett, Meerblick

Deluxe-Zimmer (Deluxe King)

Deluxe-Zimmer, 1 King-Bett (Grand Deluxe)

Gästebewertungen zu Swiss-Belhotel Harbour Bay

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten

Unternehmensdetails