Home2 Suites by Hilton Erie, PA

I stay there. I try to make shower. It is no hot water. I asked the front desk. They said he doesn’t know. They told him it is no hot water they don’t really care about this problem

Everything about this hotel was excellent. Breakfast had a really amazing “Create your own breakfast sandwich” option.

The main issue was that we couldn’t adjust the thermostat in the room and we were sweating all night. The front desk couldn’t help us except to offer to switch our room which wasn’t an option cause we had sleeping children. The other thing was that their card maker wasn’t working so the front desk person had to let us into the room and then we had no key card.

Convenient location. Staff were very helpful and friendly.

The front desk clerk was not friendly at all. He seemed annoyed when we checked in and anytime any guests called or went to the desk. The housekeeping staff felt the need to vacuum the halls at 830am even though check-out isnt until noon - so no sleeping in. Breakfast options were minimal and staff were rude when asked for more of any items.