Name: Quality Inn Wenatchee-Leavenworth
Address: 1401 N Miller Street, Wenatchee, Washington, United States of America, Wenatchee, Washington, US
Price range: US$68–US$133 per night
Rating: 7.94

What guests think

At Quality Inn Wenatchee-Leavenworth, guests describe a budget-friendly, conveniently located hotel near restaurants and Leavenworth, but with very inconsistent experiences where friendly staff often cannot offset disorganized operations and out-of-service or poorly maintained amenities.

Many reviews cite dirty rooms and linens, lingering odors, and trash or common areas not being kept up. Maintenance issues are common, such as no hot water, faulty or noisy HVAC, broken door hardware, and a pool or hot tub that is closed or poorly maintained; breakfast is frequently understocked and crowded. Expect a basic, value-focused stay where conditions and service can vary widely.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are frequently closed or poorly maintained; some exterior doors and access points are broken, and common areas show wear. Parking is generally available, but the property feels dated and upkeep is uneven.

Related guest reviews

4

Sedina

13 Aug 2025

·

Stayed 2 nights

Dirty around the hotel, garbage overflowing. Inside the room carpet dirty and it has stains, sheets have stains, old food inside the fridge and tub was dirty too fan didnt work inside the bathroom plus pool outside wasnt in service.

6

Dana

25 Jun 2025

·

Stayed 2 nights

Cool-looking hot tub is out-of-order, and has been for awhile. Photos are deceptive. Hotel generally needs some TLC.

8

Carol

6 Aug 2025

·

Stayed 1 night

Breakfast was OK, hot choices, what you’d expect. Beds were ok, room clean, all we needed. Internet worked, lots of parking. Cleaning people forgot to give us towels, front clerk brought them in very reasonable time given she was very busy with check ins. Good service. Only issue was baggage carrier was not useable due to odd layout of the lobby.

2

Timothy

28 Aug 2025

·

Stayed 1 night

The property had overflowing trash cans in the front and back….. and trash all over the parking lot. We were charged 40 a day for our 2 dogs although there were no extra accommodations or extra cleaning done because we stayed in the same room for 5 days. Then when we changed rooms we accidentally threw our keys away in the garbage so we talked to the front desk and they wouldnt let us look in the garbage for our keys…. We needed our keys so we grabbed some of the garbage bags from the housekeeper…. They called the cops and had us trespassed! We had just paid over $1000 for the past week, paid their pet fee of 40 a day and we now have to have new keys made because they wouldn’t let us look for our keys- and they had to be in the garbage because we still havent found them. The pool was green when we got there, by the time we left it was blue and overflowing into the parking lot. The breakfast was decent but the one day they had ran out of food and so we didn’t get breakfast and there was no compensation for that either. The pet area had goatheads and our dog ended up with goatheads in their paws several times. There was no poop bags the entire time we stayed there so there was dog poop everywhere. The roses were overgrown and there was goatheads all over. The fans in the bathroom didnt work and the rooms had a funny smell. I would not recommend this hotel.

4

Elke

31 Dec 2023

·

Stayed 1 night

Never stayed at a “Quality” Inn before. We won’t again. Staff were great. Hotel was old. Door handles removed off the exterior of building on sides and back. We could use keycard to unlock but no handle to get in so we would have to walk all the way around building to get in. Thermostats in room was either hot or cold. No fan mode. TV had a max volume at 50% so we couldn’t hear it. We used captions and we are young with good hearing. “Free” breakfast room was so small and packed with very limited food.

2

Rebecca

3 Sept 2025

·

Stayed 5 nights

Pool was green when i arrived, by the time i checked out it was blue and overflowing into the parking lot. Lost our house/truck keys in the garbage and was not allowed to look for our keys. Garbage cans in parking lot full, goat heads in dog area. No breakfast the one morning because they ran out of food? The next day breakfast lasted until noon. Staff unfriendly

2

Christina

4 Jul 2025

·

Stayed 1 night

There was a nasty smell upon arrival to the 3rd floor , leftovers from previous guests in fridge , carpet was dirty , hadn’t been vacumed , walls were dirty and had a drip of blood or something red on them , flossed found on floor , downstairs bathroom not accessible , area behind furniture filthy , clump of hair in bathtub, and the hairdryer was broken. Also we did not feel safe in that part of town . We had to step over people hanging out in the back parking lot and entrances to the building . Only one accessible door to get in building in the back . The other door had no handle .

6

Joshua

23 May 2023

·

Stayed 2 nights

Elevator access is a pain, if you are unable to use stairs there is only one door you can use, and it’s not the lobby. Our biggest issue was the 95 degree weather and the pool was still closed. The staff was very friendly, but due to the layout and lack of pool, we won’t be staying here again.

4

Randi

13 Feb 2023

·

Stayed 2 nights

Would not stay here again. Property was run down. Toilet didn't flush. Sink barely turns on. Dingy place. Pool and Hot tub were not open, even though the property listing only specifies that the pool is seasonal. Breakfast wasn't great but doable for a day. Fire alarm started chirping and instead of changing the battery they wanted our whole family to pack up and change rooms for the next day. Very disappointing stay.

2

James

27 Sept 2025

·

Stayed 2 nights

The multiple blood stains and splatters on the carpet & bedding was unsafe in rm 210. The mold surrounding the bathroom ceiling in rm 204 was unsafe and toxic. The refrigerator in rm 204 did not work. There was dirt virtually everywhere (on the counters, in the bathroom corners above the tub and shower,There was gobs of hair in the bathtub in room 210. The sheets in room 210 on both beds were dirty. I took my daughter and granddaughter to the store to buy blankets so they could sleep in the beds. One of the pillow cases had cigarette burns. I was told that we would be moved to different rooms for our day two stay. That did not happen. We stayed in the same rooms both days. There was no hot or warm water in either room in the showers/bath tubs. The sinks did provide some warmth. But, I suppose the thing that disturbed me was what happened when we checked in, During our welcome to our rooms the lady at the desk took a phone call. During that call she explained that the cost of the rooms (two queens - just like ours) was $ 110 a night. I paid Expedia $ 545.80 for two rooms for two nights. That is $ 140 more than I paid Expedia. I thought the idea behind going through Expedia was to save money. I did not. I paid more. There is so much more (including the fact that the pool and hot tubs were closed to the public). I am totally upset with the blatant disregard for our safety and cleanliness, "up-charges" in cost and the inability to find clean rooms.

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Cleanliness

Many reviews report dirty rooms and linens, stains and hair, and lingering smells, with housekeeping missed or inconsistent and trash areas overflowing. Some guests did find clean rooms.

Related guest reviews

2

Javin

2 Oct 2024

·

Stayed 1 night

The bed had bed bugs

6

MARIA VICTORIA

31 Jan 2025

·

Stayed 1 night

We got bed bug bites.

2

GURPREET

30 Aug 2025

·

Stayed 1 night

Everything was bad. Trash was left in front of every room, outside, no staff. Room were insanely dirty with hair ecerywhere, blood splatter on carpet and bed, poop in room etc. Horrible experience

2

JOEL

29 Sept 2025

·

Stayed 1 night

Nothing as advertised . Room had blood stains like a horror movie Staff wasn’t a great experience either. very rude & unprofessional

2

Daisy

5 Jan 2025

·

Stayed 2 nights

AVOID THIS PLACE! We got 2 rooms and they where disgusting, blood comforter, yellow stains, microwave had white stuff all over the outside which was very questionable, and no smoke detectors.

2

Leah

22 Jun 2025

·

Stayed 1 night

This place is filthy! I would never recommend this place to anyone! Bathroom was dirty. The bed had a duvet with no duvet cover on it and just a sheet. No cover either. The fridge had leftover food from the previous guests and when I opened the microwave to use it, there was what appeared to be breadsticks that smelled of old garlic in it. Needless to say I didn’t end up using it. If it hadn’t been so late I would’ve asked for my money back and left, but I had somewhere to be at early in the morning, so I endured a skin crawling night. Later that day after I had a chance to read the reviews, a lot of people were saying the same thing about how disgusting and dirty it was. I’m not kidding… the elevator, floors etc. were the worst I’ve ever seen in a hotel. Do yourself a favor and stay somewhere else. Very disappointed and alarmed by how this place hasn’t been shut down. Do your research and read the reviews. I’m not alone in my opinion and experience staying here.

6

Daniel Benjamin Franklin

31 Dec 2024

·

Stayed 1 night

Rooms and the beds were not clean, smelled weird. Too noisy could not sleep at night as people kept walking and we could hear footsteps and conversations. Breakfast was good and the only thing we liked there. The bedsheets were crumpled and had stains all over

2

Doris

2 Aug 2025

·

Stayed 3 nights

Terrible experience. The hallways were full of garbage, the carpets were stained, and the rooms were not ready when we arrived. There was no housekeeping service over the weekend. We found trash under the beds and cabinets, and the bathrooms had hair everywhere. There was also a weird smell in the room. I had to go to the store and buy cleaning supplies to clean everything myself—for the safety of my kids and my mother, who is over 65. It was a truly crazy and disappointing experience.

2

Michael

2 Sept 2025

·

Stayed 1 night

The property was very dirty, with garbage all over the parking lot. The common areas were dirty as well. The room had stains all over the carpet, stains on the sheets, hair in the bathroom and tub. This place was awful!

2

Jason

1 Dec 2025

·

Stayed 1 night

I loaded up the family and drove them to Leavenworth spent the whole day walking around shopping, drove to the hotel, hoping to lay down and relax to find out it was never cleaned rolled over found. I was laying on blood, flipped the pillow over. Found more blood not one towel in the room, and I used dirty bar soap in the shower not to mention crumbs and black hairs in between the sheets and comforters. The room was never cleaned.

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Rooms

Rooms vary: some guests find beds comfortable and appreciate three queen layouts, while others report dated furnishings, thin walls with noticeable noise, and unreliable Wi-Fi.

Related guest reviews

10

Jennifer

24 Jun 2024

·

Stayed 2 nights

This is the only hotel I know that has three beds in one suite. So much easier when we travel with our adult children. This is the third time staying here and they have been great.

10

Mayra

19 Mar 2023

·

Stayed 2 nights

awesome to have 3 queen beds & keep the family together. great location close to many restaurants and shopping.

4

LIN

1 Sept 2024

·

Stayed 5 nights

WiFi was down for 4 nights

8

Carol

6 Aug 2025

·

Stayed 1 night

Breakfast was OK, hot choices, what you’d expect. Beds were ok, room clean, all we needed. Internet worked, lots of parking. Cleaning people forgot to give us towels, front clerk brought them in very reasonable time given she was very busy with check ins. Good service. Only issue was baggage carrier was not useable due to odd layout of the lobby.

6

Rob

10 Dec 2024

·

Stayed 2 nights

The wifi wouldn’t connect most of the time.

4

Margaret

20 Jul 2025

·

Stayed 1 night

Dilapidated is the first word that comes to mind. Stains all over the walls. Dried dark stain on one of the pillows. Paper thin walls. Alarm clock was so broken, I had to unplug it to get it to stop flashing. Couldn’t get out of there fast enough. Thankfully it was a quick single night stay.

10

Yevgeniy

21 Jul 2024

·

Stayed 2 nights

Three beds

6

Ron

11 Oct 2024

·

Stayed 2 nights

Beds are pretty hard and i wish there was a chair in the room, only place to sit is the bed

6

Troy

18 Jun 2025

·

Stayed 1 night

In a good location with lots of places nearby to eat. Room could have been cleaner. A little worn out.

6

Julie

28 Sept 2024

·

Stayed 1 night

Bed was comfy, convenient location to the rink. There was a nasty sticky stain on the carpet so we wore our shoes

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Service

Staff are often friendly and accommodating, but operations feel understaffed and disorganized, with long check-in lines, unattended desks, overbooking, and slow or unhelpful responses to issues.

Related guest reviews

10

Steven

17 Jun 2025

·

Stayed 1 night

Easy check in, friendly staff

2

Joseph

29 Jul 2023

·

Stayed 1 night

I checked in at 5, they assured me that my room would be ready in 45 minutes and that they would call me when ready. They never called! When I went back at 11, my room was still not ready! I need to be refunded, and I feel like the quality inn should pay for my accommodation elsewhere!

8

Cheryl

28 Sept 2025

·

Stayed 2 nights

Friendly staff and very accommodating. Fast and easy check in.

4

BALA KRISHNA

31 Dec 2024

·

Stayed 3 nights

Location was convenient and accessible however the property was very poorly maintained. And the staff was overworked and tired. We had to stand in line for 20 minutes not only to check-in but also whenever we needed something

2

Franciele

30 Jul 2023

·

Stayed 1 night

I booked 2 rooms and I paid for it. When come in to checking just told me it was overbooked. No rooms for me, my options are refund me or stay waiting for one room available since had 3 more guest before me waiting. I needed drive 3 more hours to find one bed to sleep. Bad experience and I not recommend this hotel for irresponsibility with his clients.

2

Yuriana

30 Jul 2023

·

Stayed 1 night

The hotel was overbooked, when I went to the front desk the receptionist told me that the app was over booking the hotel and there is no rooms available. We had to drive home at 10pm that night. Horrible experience especially for my kids.

10

Thomas

7 Sept 2025

·

Stayed 1 night

The staff, Brian in particular, offered customer service you never experience anymore. Amazing hosts.

4

Milind

26 Dec 2024

·

Stayed 1 night

My experience on Christmas Eve was quite disappointing. We had booked the hotel for an overnight stay, but when we arrived at the hotel lobby around 7:15 PM, there was no one at the front desk. After waiting for about 15 to 30 minutes, a staff member finally arrived. However, our troubles didn't end there. We had to wait for an additional hour because our room was not ready. We eventually checked in around 9:00 PM.

2

Alissa

23 Jun 2025

·

Stayed 2 nights

Front desk check in wait was 15+ minutes. Multiple times no-one at the desk. Trash piled around the back entrance. All building trashes overflowing for 2 days. Was a super 8. Not renovated. Seems to have unhomed people hanging in the parking lot. Asked for one thing to be fixed in the room. 9 hours later, had to go ask again. After a long day. Waited 10 minutes for a desk person again.

10

Thomas

6 Sept 2025

·

Stayed 1 night

The manager and staff went the extra mile to help make it a good stay

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Location

Convenient for access to restaurants, shopping, and Leavenworth. A few reviews mention a transient feel and safety concerns around the property.

Related guest reviews

10

Jose

7 Jul 2025

·

Stayed 1 night

Very close to shopping & food service.

8

Tanya

3 Jan 2025

·

Stayed 1 night

Leavenworth is usually costly and booked during peak season, so this is the most convenient and near by town to stay around the peak season and comes at a pocket friendly budget option.

8

Ruth

1 Oct 2025

·

Stayed 1 night

LOTS OFF FOOD PLACES IDEAL FOR CASCADES AREA

8

Roxanne

22 Oct 2023

·

Stayed 1 night

Located near lots of restaurants

8

Judy

14 Jun 2023

·

Stayed 2 nights

This hotel was comfortable. Lots of shopping and amenities close by, although difficult to walk to because no crosswalks nearby. Staff were great.

6

kuldeep

14 Jul 2025

·

Stayed 1 night

Very convenient and near all amenities

10

Moulali

4 Jun 2025

·

Stayed 1 night

Location is Good

6

Aimee

19 Jul 2025

·

Stayed 1 night

Basic accommodations for the price. Close to lots of restaurants.

8

Rajeesh

17 Feb 2025

·

Stayed 1 night

Close to Leavenworth. Easy access to restaurants.

6

Nathan

30 Nov 2024

·

Stayed 1 night

In a transient area of Wenatchee

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Dining

Breakfast quality and stocking are inconsistent: items run out, coffee or milk are sometimes missing, and the area gets crowded or messy. Some guests found it acceptable or good.

Related guest reviews

4

Kathrine

28 Aug 2025

·

Stayed 1 night

The stay was not great. The breakfast was disappointing with limited and low-quality options. The room itself was not very clean—when we looked under the beds and behind the furniture, it was clear it had not been cleaned in a while. For a room booked for four people, we were only given three towels. The fridge did not work and leaked water everywhere, which created a mess. On the positive side, the hotel felt relatively safe and the location was convenient. However, the issues with cleanliness, amenities, and upkeep made the stay frustrating.

8

Amalia

28 May 2024

·

Stayed 1 night

Location is Ok. Breakfast is not that great since it starts at 6:00am to 9:00am we were there like 7:30am and no more milk, waffles mix, breads, eggs, oatmeal etc. We have to ask the front desk to refill the waffles mix. I hope they continue serving breakfast until 9:00am not on a first come first serve basis.

8

Sandra

31 Jul 2024

·

Stayed 1 night

Room was nice but breakfast was below average. Table were dirty, garbage overflowing and coffee was terrible.

6

Steven

29 Jul 2024

·

Stayed 1 night

There was no hot water! We checked in around 9 pm. There was no hot water. At 10 pm I asked the desk if there was a problem. I was told the water would be hot in about 30 minutes. I checked it throughout the night, still ice cold. At 7 am still cold. Called desk and was told maintenance was on it and should be hot "in a few minutes." We checked out at 9:30 am, STILL COLD! Breakfast runs from 6-9 am. At 7:30 it was wiped out except for a couple containers of yogurt. There was no cutlery. I saw a staff member in the hall and told her. She said "I\'ll get it." No apology, just whatever. Nothing new I suppose. There was weird stains in the bathtub and black marks on the wall. I guess I\'m lucky that we didn\'t get a shower! I won\'t stay there again!

10

Chad

10 Dec 2025

·

Stayed 1 night

Great value, clean rooms, nice breakfast.

8

Carol

6 Aug 2025

·

Stayed 1 night

Breakfast was OK, hot choices, what you’d expect. Beds were ok, room clean, all we needed. Internet worked, lots of parking. Cleaning people forgot to give us towels, front clerk brought them in very reasonable time given she was very busy with check ins. Good service. Only issue was baggage carrier was not useable due to odd layout of the lobby.

4

Robert

16 Aug 2025

·

Stayed 1 night

The people upstairs were running a marathon in their room and the staff somehow could not stop them from running. We asked twice at 2 am and again 4 am and just resolved to the fact we weren’t getting sleep. There was a blood spot on our sheet. We found a pair of slippers, a dog toy, and a sleep mask. The breakfast was insanity…like 50 people shoving for scraps and NO COFFEE….2 jugs of creamer though. Also there was a muddy footprint in the shower….like a bare footprint not like a boot print. Staff did a good job though for check in and out

4

Lora

9 Aug 2025

·

Stayed 1 night

Poor maintenance and not all that clean. Breakfast area was not staffed or stocked. Very disappointing.

6

TATYANA

19 Aug 2025

·

Stayed 1 night

Good stuff, coffee was served, but they don’t have a cups . Hot breakfast was fine

4

Angelina

6 Aug 2024

·

Stayed 1 night

Weren't even in this hotel for 12 hours, it was a quick stop on our road trip but it left an impression. Pool was green, room smelled off (as if previously smoked in), our bed linens were stained, the breakfast room was a bit of a disaster (tables all dirty, floor unclean, garbages overflowing). You could tell staff were doing their best, they were likely short-staffed, so they were as responsive as they could be. Overall just not a comfortable stay. I can handle outdated but I am uncomfortable when things aren't properly clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$53
February	US$55
March	US$58
April	US$68
May	US$86
June	US$90
July	US$100
August	US$100
September	US$76
October	US$67
November	US$56
December	US$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $77	17 $71	18 $77	19 $81
20 $68	21 $75	22 $75	23 $74	24 $77	25 $86	26 $98
27 $69	28 $81	29 $79	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $100	3 $95
4 $72	5 $79	6 $77	7 $77	8 $79	9 $106	10 $111
11 $70	12 $79	13 $86	14 $87	15 $133	16 $132	17 $94
18 $79	19 $82	20 $84	21 $83	22 $79	23 $85	24 $80
25 $75	26 $75	27 $77	28 $77	29 $77	30 $81	31 $80

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Room, 1 Queen Bed, Accessible

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Wenatchee-Leavenworth

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Prices for upcoming dates