Name: Saratoga Casino Hotel
Address: 342 Jefferson Street, Saratoga Springs, New York, United States of America, Saratoga Springs, New York, US
Price range: US$119–US$508 per night
Rating: 9.05

What guests think

Saratoga Casino Hotel earns strong praise for spotless, spacious rooms, a clean indoor pool and hot tub, and well-kept, quiet grounds, while the attached casino adds convenience and entertainment for getaways near the track and SPAC.

Many guests appreciate the free shuttle to downtown and SPAC, though the property feels a bit removed and not very walkable without it. The most frequent drawback is dining: no on-site breakfast or room service, limited alternatives beyond Morton’s, and variable restaurant hours. Service is widely described as welcoming and efficient, but a few reviewers reported billing disputes, slow responses, or unfriendly interactions. Overall, expect a clean, comfortable stay near the track, with limited breakfast options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the clean indoor pool and hot tub, attractive grounds with fire pits, and convenient on-site casino; amenities feel well maintained. Parking is generally available, though a few found spaces near the hotel limited during busy times.

Related guest reviews

10

Greg

7 Oct 2023

·

Stayed 2 nights

Property was extremely clean. Staff were friendly and helpful when we needed to find something in the area. Additional for the EV owners there are 2 charging stations at the Hotel. Tesla chargers are 10 min drive.

10

Johanna

30 May 2023

·

Stayed 3 nights

This Hotel was an amazing choice. Has indoor pool, hot tub, fire pits, Bar, Restaurant and Casino and is only a 10 min. drive from shops. Would highly recommend. Rooms were nicely set up as well

10

Mary

17 Jun 2025

·

Stayed 3 nights

Very clean, stylish, roomy and quiet, this hotel has nice amenities (pool, terrace with fire pits for nice outdoor vibe). Very comfortable bed, great shower. The casino is fun. We didn’t try the restaurants at night but were going to have breakfast- unfortunately it was closed til 11am. There’s a “market” with a microwave and packaged items but didn’t appeal to us. We wished we’d gone to the cafe for dinner! Very well designed and maintained - will stay again next time.

8

Sarah

9 Nov 2025

·

Stayed 2 nights

Clean room, Morton’s steak house was great and pool/hot tub very clean.

10

mark

24 Jun 2025

·

Stayed 1 night

What a friendly informative staff. The inside pool was very nice. Only two other people, and the water ws perfect. Short distance to Lake George Village what a fun day.

10

Jenifer

14 Jul 2025

·

Stayed 2 nights

Classy hotel! Staff was great, room very large, great shower. Bed super comfy. Shuttle very handy, drops at racetrack/ dinner. Beautiful pool and hot tub. Excellent restaurant nearby. Only missing component is limited breakfast options.

10

Clarissa

29 Jul 2024

·

Stayed 1 night

This property was very convenient due to its proximity to the Saratoga horse races. The hotel provides a shuttle to the track making getting back and forth easy. Martons Steak House is on premise for convenient dining. The room was clean and comfortable, and the pool and spa were clean and quiet. Would stay here again. Thank you.

10

Anne

5 Feb 2024

·

Stayed 2 nights

My visit was amazing. The room was immaculate and well thought out. The staff at every level was kind and professional. Mortons was DIVINE!!!! The bed was comfortable, the room was super quiet, and I loved the black out blinds, the shower, the coffee in the room and the eco-friendly water stations in the hall that prevent plastic bottes. The glass pitchers and glasses were a great idea. The pool was heated and just refreshing and relaxing along with the hot tub. The gym also has nice equipment. What a lovely stay. It was a great staycation, and I will book again soon! Best time of year is WINTER!!!!!!!!!!!!!!!!!!!!!

8

Mark

8 Apr 2023

·

Stayed 1 night

The room was clean and hotel beautiful, however there is no parking for hotel guests and these spaces next to the hotel are always full. If you have bags and are checking in it is very inconvenient to park in the regular casino parking. We had a little hiccup with one of the employees there that was disrespectful. I have emailed the owner of the hotel with my concerns. It is a beautiful place to stay and I would recommend it.

10

Gary

27 Apr 2025

·

Stayed 1 night

Perfect Easter weekend trip. The hotel is real nice, clean and comfortable. We used the pool, played in the casino and used the hotel shuttle to go into town for dinner.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a standout, with many calling rooms and common areas spotless and well maintained. A few reports note lapses such as dusty surfaces, stained bedding, or missed servicing.

Related guest reviews

8

Mark

12 Sept 2025

·

Stayed 2 nights

Very clean and staff was great

8

Karleigh

31 Dec 2025

·

Stayed 1 night

Room was spotless and staff was excellent. I just wish they had better breakfast options!

8

Sherry

11 Sept 2023

·

Stayed 1 night

Overall the stay was great except when we went to bed at 11pm the top cover on the bed had blood on the under side. Cover was pulled down onto the floor for the night. I reported it to the front desk in the morning and received an apology. Kind of gross.

10

Brigitte

9 Dec 2024

·

Stayed 1 night

Love to stay at this location hen visiting this area. The staff and amenities are always great. The parking lot was not properly maintained and cleaned from recent storm and there was ice and snow piles making it difficult to walk or get around the parking lot upon arrival and departure, especially carrying luggage and bags. The rooms were not fully or properly cleaned and sanitized, especially the bathroom areas, floors, and fixtures.

6

Marielza

17 Nov 2024

·

Stayed 1 night

staff is amazing and friendly but there was trash in my room and bathroom.

4

scott

31 Jul 2023

·

Stayed 2 nights

There was excessive loud party next doir all night and into the morning. Room was not cleaned despite telling maid in morning.

10

Bettina

1 Aug 2024

·

Stayed 1 night

We enjoyed our stay at the Saratoga Springs Casino Hotel. Check-in was courteous and efficient. The hotel is in pristine condition, airy and spacious, so are the rooms. Rooms are very clean and comfortable. We used the shuttle service to the SPAC concert venue - very convenient. The location of the hotel is nice too, close to the park and downtown. We also loved the pool area. All in all we had a great stay at this hotel and would stay there again and also highly recommend it.

10

Jack

1 Dec 2024

·

Stayed 1 night

Great hotel, clean & spacious. Comfortable beds and pillows and extremely quiet

10

arlene

10 Sept 2025

·

Stayed 1 night

The hotel was immaculate. Spotless, well maintained, super clean. Everything looked brand new and well cared for. Probably the cleanest, best maintained hotel I have ever stayed in.

4

Mary

7 Feb 2025

·

Stayed 1 night

Our room hadnt been seen by anyone in weeks. Dusty, no body wash in the shower. There is no where to eat breakfast on site, until 11am and then breakfast isnt available. I clearly won a hand at roulette. When i called an attenant because my .achine glitched and i wasnt paid the 80$ some dollars i woukdve won, no thry said their machine malfunctioned -"even though we clearly saw it hit 00"...gave me $20 in free play to ONLY use on their slots no games...so that went by by. All in all, the roo. Was nice but dusty. The food wasnt what we wanted but it was decent. If we hadnt gotten the price for the room we did , i woukdve been more upset. Probably wont be.back anytine soon. HOWEVER- The staff, in every part of the HOTEL were amazing. Absolutely wonderful pelple. is no where to eat breakfast onsite. I won a rount

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Rooms

Rooms are large, quiet, and comfortable with modern bathrooms and comfy beds, and some offer views of the harness track. Downsides include occasional HVAC or lighting issues, lack of a desk or microwave in some rooms, and uninspiring roof or equipment views.

Related guest reviews

10

Kathy

22 Jun 2025

·

Stayed 1 night

Room very clean. Friendliness of staff. Only downfall was the air conditioning didn't work too well.

10

david

25 Jul 2025

·

Stayed 2 nights

Fantastic experience everything was great comfortable beds large room big bathroom that was spotless

4

Lorraine

13 Apr 2025

·

Stayed 2 nights

The bed was worn and lumpy,. You roll down hill no matter what side you try to sleep on. Did not get one night of sound sleep. The night stands are too distant away from the head of the bed. No grab bar in the shower. No tea offered for a morning beverage, only coffee. Takes a while for heat to warm up food. No settings for refrigerator. Furniture not comfortable to sit on. Chase lounger too low to sit down in or get up from. Trash outside on roof view, directly in front of window, gives "peeping Tom" vibes. Had to keep drapes closed at all times. Takes a while for water to heat up or cool down. Water faucets are old and hard to turn. Drab furniture. TV was great. No room service. The Room made my stay challenging and uncomfortable! I orderd a King Delux Room, not a dump!

10

Victor

15 Dec 2024

·

Stayed 1 night

Nice comfortable clean quiet room Without A View unless you like roof tops and duct works

8

Pieter

31 Dec 2024

·

Stayed 4 nights

Fun property, view of track from room, no races when we were there just some horses being exercised. Disappointed by lack of daily maid service and no microwave in the room. Big coffee mugs, but if your coffee got cold, no way to reheat. Could use a casual dining option in the hotel. Choices were a high end steakhouse (Mortons) or a little store. Be nice to have some breakfast, lunch, snack options. Casino was weird, without human dealers or croupiers.

6

Dennis

5 Feb 2025

·

Stayed 1 night

lounge chair in room looks old, a bit worn and very uncomfortable. you sit too low to floor, otteman is same thing, only about 10 inches off floor. need a chair with side arms, time for upgrades. room was extremely clean and mattress was very comfortable.

8

Deborah

28 Jan 2024

·

Stayed 1 night

The check-in went smoothly, the hotel is clean and well-run, our room was clean and had all the necessary towels, etc. We heard the people in the room next door during the night - annoying, and they should do something about the soundproofing, but it's a decent hotel in a good location. They might include a breakfast area or at least coffee - there is a strange little place in the lobby that has a coffee machine, some pre-packaged sandwiches and cereals, and a self -checkout. Kind of tacky for the type of hotel it is. . .

10

Ben Y.

24 Oct 2024

·

Stayed 1 night

The hotel is a casino hotel but quiet in the room. Nd it has the BIGGEST room size I have ever stayed in. Only stay 1 night and left for upstate, should have stay 1 more to enjoy it.

10

Jenifer

14 Jul 2025

·

Stayed 2 nights

Classy hotel! Staff was great, room very large, great shower. Bed super comfy. Shuttle very handy, drops at racetrack/ dinner. Beautiful pool and hot tub. Excellent restaurant nearby. Only missing component is limited breakfast options.

8

LISA

1 Jul 2025

·

Stayed 1 night

It is a lovely place. Wide halls, clean rooms, and quiet. There's a casino, steak house, a little shop. There is water and ice available, room service and soft beds. The rooms are comfortable. The one thing I didn't like was the carpet.

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Service

Service is frequently praised as friendly, accommodating, and efficient, with smooth check-in and helpful front-desk and shuttle staff. However, a minority cite rude interactions, billing disputes, or slow follow-up.

Related guest reviews

10

Origene

29 Aug 2025

·

Stayed 1 night

the only issue is the late check in times. Then you get charged more money to check in 2 hours early. not right.

10

Melissa

15 Dec 2024

·

Stayed 1 night

Staff was friendly at check in. Was able to get in room upon arrival. I arrived hours before check in time and they accommodated the early check in.

10

Amy

25 May 2025

·

Stayed 1 night

They were having a wedding and a concert that night so the hotel was sold out. I asked for a “quiet” room if possible as I am sensitive to sound when away from home. Hotel clerk put us on the end of a wing and it was glorious. So quiet. Room was very large, comfortable bed, and I felt right at home. We attended the concert at SPAC and it was lovely to have a very nice shuttle to and from the concert! It was SO refreshing to be able to tell the front desk clerk at check out that we loved everything about our stay! Grounds are beautiful and hotel is lovely. Will definitely be staying again for our next concert!

10

Lori

27 Aug 2025

·

Stayed 2 nights

The staff were amazing. Lily and Tom at frond front desk were especially amazing and helpful. They went above and beyond helping us find what we needed. We will definitely be back.

4

Meagen

24 Sept 2024

·

Stayed 2 nights

The staff were the most unhelpful individuals I have ever experienced. Each question asked the girl at the front desk would stare, scratch her head and not give a response. She would then proceed to give you an attitude if you continued to ask questions. The whole experience was extremely frustrating. Will never ever go back to this hotel

10

MASHAWNDA

20 Nov 2024

·

Stayed 2 nights

My sincerest appreciation goes to the front desk staff for their remarkable professionalism, respect, understanding and dedication to my needs. The hotel manager truly stands out as a paragon of exceptional leadership, making me eager to return.

2

kevin

1 Mar 2025

·

Stayed 2 nights

We are/were regulars at the hotel. My family has been coming here for a few years now. We had an incident that was health related in which they charged us for a second room that night of the incident. They claimed at first it was a second room fee, then we were told it was a cleaning fee, and then the story went back to room fee. Meanwhile, our initial booking was for only one room. We paid incidentals already at check-in…which the hotel kept for both nights of our stay, including the charge they put on us for a second room, which was criminal since we only booked one room! They refused to give us back our money, and mistreated us, and were lying to us point blank in the face. Both managers were of no help! Watch out for the scams, they are pulling on their guest! We will NEVER STAY HERE AGAIN!!!!!!!!!

10

Linda

23 Oct 2025

·

Stayed 1 night

We got in late but the staff was beyond friendly for a late night check in. They chatted to us about the grounds and a brief history of the hotel. The room was perfect- literally, it was hard to find anything wrong with the room. The bed literally smelled like fresh linen and was one of the most comfortable hotel beds we have ever slept in. They take a lot of pride in their hotel/grounds.

4

Patt

14 Oct 2023

·

Stayed 1 night

Everything was exceptional except the poor service from the morning front desk clerk. She let me stand and wait until she was finished visiting, not behind the front desk but in front, with someone regarding personal conversation. I was the only guest in line waiting and she was the only clerk. She did not acknowledge me at all as I walked up and stood waiting to ask my question. She only stopped visiting and acknowledged that I was there for service when I moved closer to the front desk. I was polite and stood back, hoping they would end their conversation and she would help me. But when I realized she was just going to keep ignoring me and keep talking, I moved forward. I wish I could remember her name, she was probably around 60 years old, short with light colored hair. Since we were checking out, that is the last memory I have of your hotel.

10

Olimpia

14 Feb 2025

·

Stayed 1 night

Second year in row attending the Chowder Festival and we love staying here. Hotel shuttle provides transport to downtown area and is very convenient. Shuttle driver Jimmy is the best. Front desk Darlene and Donna are both awesome. They are there to help with anything you might need. Lots to do even if you are there during a snowstorm - pool, hot tub, casino, Morton's steakhouse, Vapor nightclub. Highly recommend.

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AI-generated summary based on recent guest reviews

Location

Quiet setting beside the harness track with easy access to SPAC and downtown via a complimentary shuttle. Without the shuttle, it can feel a bit isolated and not very walkable.

Related guest reviews

8

Michelle

24 Oct 2025

·

Stayed 1 night

Easy parking and nice, clean room. A little far from downtown but beautiful views of the training grounds.

10

Natalie

5 Jul 2025

·

Stayed 1 night

We enjoy this hotel for convenience to area, the shuttle is a great perk for attending events and concerts at SPAC

10

Wendy

13 Jun 2025

·

Stayed 1 night

Fast and easy check in. Hotel was clean and quiet. There was a shuttle to the concert. I'd stay again.

10

Stephanie

20 Oct 2025

·

Stayed 2 nights

The room was cleaned and well taken care of. The bathroom was large and also well maintained. If you don’t plan on bringing your own toiletries, note that they do not offer conditioner or body lotion as part of their amenities. Otherwise, everything is standard. The parking lot was close to the main entrance, which made it easy to navigate. The free shuttle to downtown Saratoga was perfect for when we didn’t feel like driving and looking for parking. Having the Cassino close by was great when we wanted to take it easy at night, but not quite go straight to bed as long as you come prepared to lose (and hopeful for a win), you’ll be fine.

8

Blaine

31 Aug 2025

·

Stayed 1 night

Long walk to town but they provide shuttles to town and the race track. If you don’t want a casino, stay in town.

10

Dana

7 Jul 2025

·

Stayed 1 night

Great option for Saratoga Springs getaway! Beautiful inside and out, clean, and wonderful downtown area. Shuttle to various sites nearby was very safe and super convenient. Planning another getaway for the fall!

10

jason

12 Apr 2025

·

Stayed 1 night

It was great to be in walking distance from the casino.

10

Erin

20 Jul 2025

·

Stayed 3 nights

Loved staying at the Saratoga Hotel and Casino. Would stay there again. Loved the quiet atmosphere and the quick walk/drive to attractions.

10

Elissa

17 Jul 2024

·

Stayed 1 night

Great hotel...convenient, clean, lovely surroundings. Lots of parking. Fun to have cadino access at night.

10

Karen

5 Mar 2025

·

Stayed 3 nights

Great service and facility. Casino is large and people are courteous. The shuttle is only operating Friday and Saturday at the moment but all day and into the night. It’s not a walkable area but cab to downtown is cheap. 👍👍 Two thumbs up!!

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Dining

Dining is limited: no on-site breakfast or room service, and options beyond Morton’s are basic or have restricted hours. Several guests wished for a casual cafe or grab-and-go breakfast.

Related guest reviews

8

Karleigh

31 Dec 2025

·

Stayed 1 night

Room was spotless and staff was excellent. I just wish they had better breakfast options!

10

Carole

28 Jul 2024

·

Stayed 1 night

The only negative is dining options. Have to leave hotel to get Breakfast and besides Morton’s there really isn’t another restaurant option.

8

Michael

26 Jun 2024

·

Stayed 4 nights

Morton's Restaurant was below expectations. Despite having reservations (set up 2 weeks prior) was told a 20 minute wait. Was finally seated next to open air kitchen. Dining room was too crowded (too many tables for this class restaurant) and when I handed my Landry's card they wouldn't accept it saying they would apply the expected discount (which wasn't on the bill). Definitely not like the Morton's we had in Rochester! Food was OK but not exceptional. Hotel room was OK but the alternate day maid service arranged with the front desk did not happen. Casino was fun but was limited by over-priced food (sub par) choices. Actually went off property to a fast food restaurant after a $63 salad and sandwich the first day. Thank God for GPS or we would definitely be lost finding our way around. Not all streets were named properly at designated turns but we believed the GPS and found our way. Overall we rate this stay average.

10

Christina

2 May 2023

·

Stayed 1 night

It was a quick, but fabulous stay. The restaurant, Morton's The Steakhouse, was fun and delicious. Just wish we had won in the casino.

10

Julie A

21 Sept 2025

·

Stayed 3 nights

No place to eat breakfast

10

Mary

17 Jun 2025

·

Stayed 3 nights

Very clean, stylish, roomy and quiet, this hotel has nice amenities (pool, terrace with fire pits for nice outdoor vibe). Very comfortable bed, great shower. The casino is fun. We didn’t try the restaurants at night but were going to have breakfast- unfortunately it was closed til 11am. There’s a “market” with a microwave and packaged items but didn’t appeal to us. We wished we’d gone to the cafe for dinner! Very well designed and maintained - will stay again next time.

10

RONI

6 Sept 2025

·

Stayed 2 nights

Great property but would have liked to have had breakfast on site.

8

Bradley

4 Oct 2025

·

Stayed 1 night

Hotel rooms were excellent. I was a little disappointed they didn’t have more restaurants in the hotel. There was one steak house. Casino was pretty bust but not interested in gambling

10

Rex

11 Sept 2025

·

Stayed 2 nights

An excellent hotel. Would have like a restaurant that served breakfast on the premises.

8

Lana

28 Dec 2022

·

Stayed 19,353 nights

Beautiful hotel, safe, quiet and immaculate. I wish there was a standard hotel restaurant for breakfast and such. The hotel restaurant was geared more towards the casino, and for dinner only and VERY EXPENSIVE.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$147
February	US$140
March	US$131
April	US$134
May	US$167
June	US$198
July	US$311
August	US$336
September	US$218
October	US$223
November	US$184
December	US$190

Su	Mo	Tu	We	Th	Fr	Sa
				1 $148	2 $272	3
4 $180	5 $137	6 $145	7 $120	8 $128	9 $257	10 $508
11 $190	12 $121	13 $121	14 $132	15 $131	16 $252	17 $268
18 $120	19 $129	20 $121	21 $147	22 $169	23 $258	24 $287
25 $121	26 $133	27 $121	28 $119	29 $121	30 $222	31 $258

Saratoga Casino Hotel

Prices for Saratoga Casino Hotel

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Track View

Deluxe Room, 2 Queen Beds, Bathtub (Hearing Accessible)

Deluxe Room, 2 Queen Beds, Bathtub

Deluxe Room, 2 Queen Beds (Hearing Accessible)

Guest reviews of Saratoga Casino Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Saratoga Casino Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $178	21 $120	22 $123	23 $135	24 $148	25 $272	26
27 $164	28 $152	29 $181	30 $136