Phoenix Thermal Resort - Taupo

It was very clean without any odours, and had an effective heat pump that kept us warm. Whilst it is an older motel, it was well maintained. The private geothermal spa pool was a major highlight though which made for a very pleasant stay. The staff were also considerate, leaving the heat pump on in anticipation of our arrival. The only thing to mention is that if you are a family with very young children, the family room we stayed in had an upper level with the kids beds and was accessed via steep stairs so you may not want little ones sleeping up there

Clean room and lovely grounds. Staff was friendly and helpful.

Quiet location, lovely rose garden, great view from upstairs bedroom, personal hot tub

Dated but clean

Clean room, owner very friendly and even greeted us with a block of chocolate