Name: Quality Inn Concord Kannapolis
Address: 80 transit ct NW,Concord,Nc,28025, Concord, North Carolina, United States of America, Concord, North Carolina, US
Price range: $51–$160 per night
Rating: 7.53

What guests think

At Quality Inn Concord Kannapolis, travelers frequently praise clean, updated rooms, friendly front-desk staff, and a convenient location near I-85 and dining, while consistent downsides include a basic breakfast, strict cash-deposit policies, and occasional noise.

Cleanliness feedback is mostly positive but mixed, with some reports of pests, odors, and worn bathrooms. Rooms are modestly updated yet can suffer from hard beds, weak or noisy AC, and limited TV or Wi-Fi. Facilities feel basic; the outdoor pool is often closed and parts of the property look tired despite ample parking and security cameras. Expect a budget stay with variable service and policies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: parking is easy (including trailers) and security cameras are noted, but the outdoor pool is frequently closed or covered and parts of the property look worn.

Related guest reviews

10

Matthew D

Jul 14, 2023

·

Stayed 1 night

I had looked, prior to departing home for this trip, to see if there was a pool at the hotel, answer, Yes. However, upon checking in and walking to my room, I saw that the pool was covered, and I could tell that the cover has been on the pool for a long time. Not a deal breaker, but was looking to relax in the pool.

10

Ramon

Oct 18, 2025

·

Stayed 1 night

Very clean, comfortable bed, convenient distance to parking

8

Michael

Apr 26, 2024

·

Stayed 1 night

Clean room and easy parking for vehicle with trailer.

10

Jason

Sep 2, 2025

·

Stayed 3 nights

Staff was friendly and professional. Rooms are very clean and updated and the pool was refreshing.

8

David

May 30, 2024

·

Stayed 3 nights

It wood have been nice to no that the swimming pool was out of order and no plans on fixing it. Why was this not showing in there adds

10

Melissa

Aug 25, 2025

·

Stayed 3 nights

It is not a brand new property but it appears they have remodeled at some point. Room was very clean, staff very nice, good price and can walk to some food and shopping. AC worked perfectly, had to set the temp higher because I was freezing when I first turned it on. Felt very safe as a solo traveler as they have multiple working cameras. I will stay here again when in the area.

8

Delmy

Jun 27, 2025

·

Stayed 1 night

Comfortable and clean bedroom, schedule times for pool no good

8

Lorenious

Aug 16, 2024

·

Stayed 1 night

This property looks like a construction zone. The pool is covered, walkways cracked or broken tiles, the room was below average, sections appear closed or boarded up and the landscape is unkept.

8

Stephen

Dec 22, 2024

·

Stayed 1 night

Room was clean and well maintained. Just a few scratch marks on the wall where a chair rubbed it. Bed was very comfortable, and sheets and towels were a nice quality. Breakfast was a really pleasant surprise. The breakfast had 3 waffle makers so no waiting, bagels, yogurt, fruit, juices, mini muffins and both regular and decaf coffee. Although it is the older-style motel with rooms to the outside, property is well lit and has numerous security cameras, along with a manned front desk. I would stay here again if passing through.

6

Grayson

Aug 20, 2025

·

Stayed 1 night

the hotel is ok, but it wasn't worth $90. the lobby isn't accessible outside of breakfast hours, which means there's no public restroom. they'll rush you out of breakfast (at least other hotels i've been to give you time to finish eating as they put stuff away). also, one of the cleaning ladies peered into my window, even though i had a "do not disturb" sign on my door. i had my shirt off, but at least had my swimming shorts on, which i gueas kind of made up for it. still, that was an invasion of privacy. on the flip side, the hotel was clean, and the pool was nice. it also had a weight room. overall, the hotel was ok, but the service and amenities did not match the price i paid to stay there.

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Cleanliness

Many guests found rooms very clean, but there are repeated reports of odors, pests, and occasional mold, and stayover housekeeping is inconsistent or must be requested.

Related guest reviews

8

Pamela

Aug 22, 2025

·

Stayed 1 night

Price and cleanliness, the linen was clean and crisp, bathroom also was very clean and shiny.

4

Kristen

Dec 31, 2024

·

Stayed 3 nights

Rock hard bagels for breakfast, room wasn’t clean and new towels weren’t provided.

4

Kathryn

Nov 5, 2023

·

Stayed 1 night

They had roaches

2

Frank

Nov 10, 2024

·

Stayed 2 nights

The room was roach infested. The bathroom and shower was disgusting. Mold growing through out. Bed sheets were dirty and stained. Checked out of the hotel because of the issues

10

Nyla

Jul 13, 2023

·

Stayed 1 night

For the price and rating, it is actually a decent property. It was clean and well kept.

8

ASHLEY

Nov 2, 2024

·

Stayed 1 night

The hotel worked for the one night I needed, but there were some concerns. The room had an unpleasant smell, and the carpet could really use a deep cleaning. It was also a bit noisy, as it’s right by the road. On a positive note, the front desk clerk was friendly and welcoming. There a few restaurants nearby to include Outback, Chick-Fil-A and McDonalds. Overall, it served its purpose, but and soundproofing could be improved.

6

Irma

Nov 29, 2024

·

Stayed 1 night

The area is safe, but the room, the old and dirty coffee maker, the moldy bathtub, as my stay was only to sleep one night I stayed as I wanted. But if you're going to stay more than one day, these people need to better use those rooms and their utensils.

10

Brooke

Jun 9, 2025

·

Stayed 1 night

Room was super clean

6

Michael

Oct 23, 2023

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Stayed 1 night

This is basically a Motel 6. Sketchy people in a sketchy area. Cigarette smoke everywhere. Uncomfortable beds in a smelly room. Only like 20 channels on the TV. Breakfast was old muffins or make your own waffles.

2

James

Sep 24, 2023

·

Stayed 2 nights

Hair and dirt in bathroom tub and floor . Broken bathroom door wouldn’t stay closed. Shifting toilet seat Cheapest roughest toilet paper. Broken ironing board wouldn’t stand up. Mystery stain on bedspread. Only a trickle of water from the sink faucet. Filthy carpet .Telephone inoperable. Thin pillows, roaches, coffee maker but no pot .Unsympathetic staff.Unidentifiable noise coming from walls throughout the night.Makeshift repairs throughout the property

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Rooms

Rooms are generally updated and comfortable for short stays, yet several note hard beds, weak or noisy AC, smoke smells in some non-smoking rooms, limited TV or Wi-Fi, and noise from trains or other guests.

Related guest reviews

8

Sheena

Apr 30, 2024

·

Stayed 2 nights

It was close to the highway and around a lot of dining options. Stayed for 2 days, price was reasonable for the time we stayed. Rome smelled stale, other than that everything was nice. Will stay again and I will bring a can of air freshener or Febreeze

8

Vretta

Apr 9, 2025

·

Stayed 5 nights

The room was a nice size, had a funny smell and the tv kept on going off but otherwise it was fine

8

ASHLEY

Nov 2, 2024

·

Stayed 1 night

The hotel worked for the one night I needed, but there were some concerns. The room had an unpleasant smell, and the carpet could really use a deep cleaning. It was also a bit noisy, as it’s right by the road. On a positive note, the front desk clerk was friendly and welcoming. There a few restaurants nearby to include Outback, Chick-Fil-A and McDonalds. Overall, it served its purpose, but and soundproofing could be improved.

10

CAROL

Jun 17, 2025

·

Stayed 1 night

Rooms look better than the outside definitely. Room seems to be remodeled and done well. Bed hard as a rock and AC noisy but that drowned out the noisy neighbors so win win. Didn’t get in the pool because of weather but looks very nice. All and all not a bad place. Just needs cosmetic work and better beds.

6

Kadine

Apr 21, 2025

·

Stayed 1 night

The air-conditioning was noisy and kept me up for most of the night. Had to take a smoking room because there were no non-smoking available for the night and the scent of smoke was unpleasant. Breakfast was okay and the room clean though.

8

Elaine

May 15, 2023

·

Stayed 1 night

The motel was deserted which made us hesitant and kept us on the alert. Tough to sleep when 2 men were talking for a couple hours just outside our window in the middle of the night. Room was very damp from heater/AC.

8

Melissa

Jul 27, 2025

·

Stayed 1 night

Very clean comfortable room. Nice bedding. The property is kinda run down and the WiFi wasn’t great according to my 9 year old. But overall it’s decent place for the price and the staff was very nice

8

Edwin

Sep 23, 2024

·

Stayed 2 nights

Overall a good trip and hotel stay. Just the wifi was a little shakey at times and didnt have much cable choices. Other than that..nice stay

8

Scott

Nov 22, 2024

·

Stayed 3 nights

My room was very clean ! what I didn't like (nothing could be done about) is the noise from the train near by

6

Kevin

Apr 21, 2024

·

Stayed 1 night

Good motel for 1 night stop. Fairly clean but dated. Would stay here again if I’m passing through.

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Service

Service is mixed: plenty of mentions of friendly, efficient staff, but recurring complaints about rude interactions, rigid rules (no late checkout, no taking breakfast to rooms), and cash-only deposits with room inspections.

Related guest reviews

4

Lacy

Mar 5, 2025

·

Stayed 1 night

Was definitely disappointed. The front desk clerk was pretty rude from the beginning. 300 cash deposit was a little insane considering the overall environment. My room type that I requested got switched up because I had a service pet (that I had to pay a fee for).

10

Tamika

Nov 11, 2023

·

Stayed 1 night

The customer service was great and the rooms were nice and clean. There is a $60 CASH deposit required when checking in so just be aware.

6

JAMAL

Nov 7, 2024

·

Stayed 1 night

When I booked they say they have a crib so when we arrive the guy in the front desk was soooooo rude with me and my husband was trying to make a conversation but he was rude with us he said we don’t have a crib and he ask me to show him where I saw the crib is available !! Was asking if we will check in or he will cancel and he didn’t want to give us extra blanket he said the laundry is closed.

10

James

Oct 2, 2025

·

Stayed 1 night

Great staff, clean and comfy room, everything works well.

2

imani

Aug 4, 2025

·

Stayed 1 night

Check-in was quick and efficient, other then cleaning the toilet the room was fine. Checking out was TERRIBLE, you can't check out before 9 am and if you do then you wont get your deposit back and that lady at the desk was very very rude. Will NOT be back

2

Danielle

Mar 3, 2024

·

Stayed 1 night

I honestly was not expecting much since this was a turn and burn trip. However, when we arrived, the hotel manager and a guest we having a heated verbal exchange while we try to in. Secondly, we were asked to pay our deposit in cash. Thirdly, they stated the key machine was not working and they could let us in and out. Finally, immediately after checking out they told us they were going to check the room and to wait. Once they checked the room they stated we could have our deposit back. I felt like they were racially profiling me and my family.

2

Mark

Feb 27, 2023

·

Stayed 1 night

They require $60 CASH Only deposit. I\'ve never heard of this. I then had to go find an ATM. When I asked why I couldn\'t just use a credit card for the deposit they told me "that\'s your problem, you shouldn\'t have booked a nonrefundable hotel." Insanely bad service. Do not stay here.

2

John

Apr 24, 2025

·

Stayed 1 night

The guy behind the desk demanded $350 cash as a retainer. We did not check in. Absolutely disgusting

2

Rosylin

Mar 2, 2025

·

Stayed 1 night

First, the room was to non smoking but the smell of smoke was evident. They gave me another room without argument. I was satisfied with that. Unfortunately, the toilet was not working properly. I tried to call the front desk but the room phone was not working. I walked to the front office to get assistance. I was told by the manager that the toilets are new and that too much tissue must have used and that I need to plunge it. The manager told the worker who had assisted earlier with the room change to get me a plunger which was in another room. I followed the worker out thinking that he would plunge the toilet. He told me that he was not coming to my room and then asked me if I wanted the plunger or not. He told me he is not maintenance and then went on to tell me that I could leave if I wanted. As a paying customer, I expect all things to be in proper working order and if they are not, the business needs to rectify it. I will absolutely not stay there again and recommend no one else does. THEY DO NOT care about your business!!!

10

KC

Dec 17, 2024

·

Stayed 1 night

We stayed here as an overnight from attending a concert in Charlotte. Hotel staff was SUPER friendly and attentive. They answered all of our questions and made our stay as comfortable as possible. Hotel was quiet and clean. Overall great experience and will absolutely stay here again!

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Location

Convenient just off I-85 with nearby dining and shopping; some mention a bus hub and train noise and describe the area as a bit sketchy, while others felt safe due to extensive cameras.

Related guest reviews

10

Kathleen

Jul 19, 2025

·

Stayed 6 nights

I came to NC for a convention and booked this place because the host hotel was sold out. Check-in was quick, the service was very friendly and the accommodations were clean and comfortable with a pool - which came in handy due the extreme heat and humidity. I'd stay here again. Free breakfast was a bonus and there are plenty of places to eat and shop in the area. It's also right off the highway exit.

6

Pedro

Oct 25, 2024

·

Stayed 1 night

convenient located near by the interstate

8

Trevor

Apr 2, 2025

·

Stayed 1 night

Location and places to eat around hotel

8

Joseph

Feb 27, 2024

·

Stayed 1 night

Good location, despite initial impression (across from bus station): within walking distance from several restaurants and right off the freeway. Quiet, comfortable, clean. Only issue is I could never connect with the Wi-Fi…wasn’t a big concern in this instance so I did not bring up with the desk clerk…may have been an easy solution.

8

Carie

May 3, 2025

·

Stayed 1 night

Please do not judge a hotel by it's outside. The outside is a bit dated, however the room was newly remodeled with new paint and carpeting. The fridge was even brand new. There was NO crazy smells and the bed was ok. Pillows could have been newer but they WERE NOT horrible. (Im a pillow snob). The staff was VERY friendly, both check in and out. Breakfast was basic but at least they offered it. Very quiet and a positive was all the cameras of the entire property at the front desk. I felt very safe knowing that they were there. Overall my stay was great. I was by myself and didn't have an issue going to sleep. Great location. Literally right off of the exit. The only maybe downfall but NOT negative is the room was a joining room BUT the door padlocked.

8

Fonne

Mar 5, 2024

·

Stayed 2 nights

Room was clean, i like that we were close to the shopping mall and other areas. Only thing i didn't like was the train is pretty close and very loud when it goes by at night

8

Irma

Jun 1, 2024

·

Stayed 1 night

I liked it because it was accessible to everything and super clean, and I felt it safe.

8

Kimberly

Jun 1, 2025

·

Stayed 1 night

It was a bit run down, the location wasn’t the best, but the staff at check in were very nice. Our room appeared clean. There was some other guests fighting loudly in the morning, but I guess that happens. We slept great. Coffee from the lobby was good.

8

Rebecca

Apr 18, 2023

·

Stayed 1 night

The location was good, re. right off 85 and convenient to event. The room was clean but did not smell fresh. The staff were pleasant and responsive. We reported that the smoke detector was missing battery and the TV wasn't turning on. They attended to it promptly. It was a bit noisy, due to our room being across from the stairs/vending machines, and near maintenance/laundry. If we had planned on being there more than one night, I would have requested a different room. Overall I would say that they exceeded our expectations for a 3 star hotel.

8

Charles C

Jun 24, 2024

·

Stayed 1 night

Property was close to Concord Mills

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Dining

Breakfast is simple and carbohydrate-heavy with waffles; many cite limited variety and little or no protein plus occasional quality or equipment issues, though a few guests found it adequate.

Related guest reviews

8

Lynnsey

Oct 12, 2025

·

Stayed 1 night

Breaking had plenty of options

4

Shelton

May 26, 2025

·

Stayed 2 nights

The room was okay. They never cleaned the room on day 2 or 3 of our stay though I was told they would clean it. The breakfast selection was below expectations. The coffee machine was broken the entire stay.

6

Andrea

Dec 27, 2025

·

Stayed 4 nights

Staff was very courteous. Room was very clean although there was a lack of toilet paper. Breakfast had a lot to be desired. The orange juice was rancid. The bagels were like rocks. And the muffins were hard. There was no protein options for breakfast. It was all carbohydrates.

10

Carcaterra

Apr 28, 2025

·

Stayed 2 nights

Good booking and clean tidy rooms. Breakfast is not lavish but good and the waffles are self service but tasty. Recommended for a weekend stay

10

Sonja

Sep 25, 2025

·

Stayed 3 nights

Breakfast a little weak but clean and sanitary.

8

Tim

Aug 22, 2025

·

Stayed 4 nights

The breakfast was minimal, not a lot of choices, I didn’t expect a grand layout but theirs was not the best I’ve seen. Especially after our stay at a Quality Inn in Boise,ID.

8

Stephen

Dec 22, 2024

·

Stayed 1 night

Room was clean and well maintained. Just a few scratch marks on the wall where a chair rubbed it. Bed was very comfortable, and sheets and towels were a nice quality. Breakfast was a really pleasant surprise. The breakfast had 3 waffle makers so no waiting, bagels, yogurt, fruit, juices, mini muffins and both regular and decaf coffee. Although it is the older-style motel with rooms to the outside, property is well lit and has numerous security cameras, along with a manned front desk. I would stay here again if passing through.

8

Pamela

Sep 24, 2023

·

Stayed 1 night

The rooms were very clean but the breakfast was a disappointment. The hotel did not have any artificial sweeteners. Looks like they never do. Also, I noticed that there was a pile of what looked saw dust on the counter near the cereal.. When I mentioned it to the manager, he told me it was ant poisoning. So unappetizing.

6

scott

Feb 21, 2024

·

Stayed 1 night

Breakfast is poor . Very limited choices . Hotel is showing its age . Rooms are outside .

8

SUSAN

Jan 3, 2023

·

Stayed 1 night

check in was easy and staff was helpful. Room was clean and tidy. The only complaint is that the breakfast was sub-par. Limited offerings

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$62
March	$67
April	$82
May	$77
June	$67
July	$84
August	$69
September	$72
October	$77
November	$77
December	$61

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $65	15 $66	16 $51	17 $66	18 $83	19 $88
20 $70	21 $71	22 $72	23 $66	24 $71	25 $128	26 $124
27 $62	28 $63	29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $105	3 $102
4 $73	5 $72	6 $72	7 $73	8 $107	9 $149	10 $160
11 $90	12 $73	13 $73	14 $76	15 $76	16 $141	17 $138
18 $75	19 $74	20 $75	21 $76	22 $74	23 $141	24 $139
25 $74	26 $72	27 $72	28 $72	29 $73	30 $85	31 $85

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds

Room, 1 Double Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Quality Inn Concord Kannapolis

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Prices for upcoming dates