Name: Delta Hotels by Marriott Durham Royal County
Address: Old Elvet, Durham, Durham (comté), GB
Price range: 83 $US–265 $US per night
Rating: 8.45

Ce qu'en disent des voyageurs

D'après les récents avis concernant le Delta Hotels by Marriott Durham Royal County, les voyageurs apprécient son emplacement central et son personnel accueillant. Les commentaires concernant les chambres, la propreté et le petit-déjeuner sont cependant variables, certains faisant état de parties datées, de lacunes en matière de ménage, ainsi que d'une qualité et d'un rapport qualité-prix inégaux de la nourriture.

L'établissement est situé au bord de la rivière, à distance de marche de la cathédrale et des sites touristiques de la ville, et dispose d'un parking payant que certains jugent cher ou insuffisant aux heures de pointe. Beaucoup trouvent les chambres spacieuses et confortables avec de belles vues, bien que la disposition du bâtiment puisse être déroutante, les ascenseurs soient parfois hors service et que certains aient rencontré des problèmes de bruit ou de contrôle de la température. Le petit-déjeuner varie de très bon à décevant et l'offre du soir se limite souvent à des plats de bar plutôt qu'à un restaurant complet, avec un service parfois lent. Dans l'ensemble, attendez-vous à un point de départ pratique pour explorer Durham.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking est disponible sur place, mais il est payant et les places peuvent être rares aux heures de pointe. Plusieurs clients ont également signalé des pannes d'ascenseur et une disposition déroutante, tandis que la salle de sport est décrite comme correcte et le bar un peu impersonnel.

Avis de voyageur à ce sujet

6

Mark

26 juin 2025

·

A séjourné 1 nuit

Great location. Large hotel, parking very helpful.

10

Anthony

23 mars 2025

·

A séjourné 1 nuit

Great location, great rooms, easy plentiful parking (though this is chargeable! 😞)

10

Robert

28 oct. 2024

·

A séjourné 1 nuit

Excellent location. Adequate parkng available. Good leisure facilities. Friendly, helpful staff. Bar is not very homely but easy access to good bars/ restaurants external to the hotel.

6

Sandeep

17 juil. 2025

·

A séjourné 3 nuits

Hotel need a complete revamp as the condition is worn out at best. The elevator was not working in the main wing so we were forced to walk up two floors, take the connection skyway to our block and then walk up or down the stairs in that block to reach our floor, which was very exhausting and tedious. When using the entrance across the street in the riverside block to save ourselves from climbing the stairs we were quite curtly told that the entrance is only for staff and that customers are required to undergo the ordeal on climbing multiple staircases to reach the other block.

10

Andy

24 oct. 2024

·

A séjourné 1 nuit

Lovely hotel and atmosphere. Extremely well looked after by Gavin on the front desk. Gym in good condition and plenty of kit. Rooms a touch tired. Breakfast smashing. Great hash browns.

8

D J

28 nov. 2024

·

A séjourné 2 nuits

The bed was very comfortable and there was plenty of hot water. The heating was not easy to control but the room was comfortable was was the dining room. The staff were all very friendly and helpful. The breakfast selection was extensive, well cooked and varied. The bar area was rather "corporate" and could be less formal. It should be clearer that there are expensive charges for car parking, increasing the cost of the stay by over £22-. The hotel is within easy walking distance of the city's attractions.

10

Mark

14 mars 2025

·

A séjourné 2 nuits

Visited my son who also stays in the hotel whilst at work in the area. Great room , comfy bed, wonderful brekkie,great staff, happy hour from 4-6 , clean and tidy but hotel is a little tired. One negative is the £11 per night for car parking . Will definitely stay there again .

8

Trevor

24 juil. 2023

·

A séjourné 1 nuit

Great location for the centre - was surprised the £11 over night car parking fee I must of missed that.

6

Ross

21 août 2025

·

A séjourné 2 nuits

Expedia website was not upfront about the £11 per night parking charge. The hotel was a bit of a maze to get to room(lift, corridor, ramp, stairs, corridor). Typically soulless corporate hotel.

6

Andrew

3 juil. 2025

·

A séjourné 2 nuits

Great location, Durham gorgeous. Hotel good but needs some refurb. Lift pit of service throughout stay

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les lieux très propres, mais le ménage est inégal, avec des signalements récurrents de poussière, de moisissure ou de cheveux, et parfois un service manqué.

Avis de voyageur à ce sujet

4

Shauna

19 sept. 2024

·

A séjourné 2 nuits

The staff are very friendly and welcoming. Thats as good as it's gets really, we got a superior room and was very basic. The pillows were so thin we needed extra, brown stains on the netting at the windows, what looks like round bleach or paint stains on the wallpaper and mould in the bathroom. People kept standing outside the windows and smoking (staff included) and it was so loud as staff bins and laundry was kept near the windows that we barely slept through the night. The walls are so thin we hers people's toilets flushing and the upstairs shower sounded like a storm outside how loud it was, I actually woke up thinking it was thundering. Breakfast was good and facilities were okay.

6

Jon

1 janv. 2023

·

A séjourné 1 nuit

Very nice hotel, perfectly situated for walking into the city. Good check-in experience, public areas nicely maintained, but shame about the unexpected extra in our bedroom - a pile of toenail clippings on the carpet next to the bed! We presume these were from the last guest, but there was quite a bit of dust and cobwebs etc so it's quite possible it was an earlier guest. In any case, a deep clean is obviously long-overdue. The toenails were quickly removed on request, but the whole incident took the shine off our stay.

8

Katharine

20 oct. 2024

·

A séjourné 1 nuit

Room nice and big. Bathroom small, not clean, black mold under cold tap, hair in sink and bath.

6

Nye

12 août 2024

·

A séjourné 1 nuit

Breakfast awful. Rooms dated dusty, and dirty windows.

4

Chia-An

12 août 2025

·

A séjourné 1 nuit

From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....

2

Steven

16 juil. 2025

·

A séjourné 1 nuit

Filthy room with leftover adult gummies under the vanity. Disgusting bathroom with black mold all around sink, and rusty handles in bathtub. Please avoid.

8

David

27 oct. 2025

·

A séjourné 2 nuits

Clean room on arrival but room not cleaned on our first day so had to request coffee and milk plus clean towels as we had left ours ready for collection.Staff very pleasant and helpful.Nice spacious room.Breakfast very good,quality of food good and good variety.

10

Tracey

27 oct. 2024

·

A séjourné 1 nuit

Never got the room we paid for as checked in early , was very dusty and lots of cobwebs, overall was nice , breakfast was lovely , staff nice too

6

Vicky

21 août 2025

·

A séjourné 3 nuits

The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.

8

Aderemi

16 déc. 2023

·

A séjourné 2 nuits

The staff here are always excellent. Some of the rooms are tired and the dusting regime Must be stepped up.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables, avec parfois une vue sur la rivière ou la cathédrale, mais plusieurs semblent datées, certaines sont bruyantes et le contrôle de la température ainsi que les longs couloirs labyrinthiques menant à certaines chambres peuvent être frustrants.

Avis de voyageur à ce sujet

10

Kim

18 août 2025

·

A séjourné 2 nuits

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants

10

Lynda

12 août 2025

·

A séjourné 2 nuits

Goid comfy bed in a nice room we were upgraded without extra cost. Wifi a bit patchy when the hotel was busy. No problem at all parking although of course there is the extra cost. Good location for central Durham

6

Rita

18 févr. 2025

·

A séjourné 1 nuit

The room we were given was in a strange house outside the hotel. The fixtures and fittings were dated and the mattress protector was a bit lumpy. The room was quite dark too.

10

Amanda

7 août 2025

·

A séjourné 1 nuit

A nice quiet place to rest on our journey up north. The staff was helpful, the beds were comfy, and the room was unexpectedly large for England. Breakfast was delicious. Only bad part was that there were not enough usb charging ports by the bed, but it’s not a big deal. Probably our best stay on our England trip.

6

kathleen

24 févr. 2025

·

A séjourné 2 nuits

The staff was great, the carpet was dated and the room was boiling! Could not sleep because the room was too hot.

6

Geoff

6 févr. 2023

·

A séjourné 1 nuit

The hotel was clean yet dated. Checking in was straight forward. However we had a constant droning noise throughout the whole night which meant we had very little sleep. Sounded like air conditioning unit. We were on floor one

10

Chris

23 nov. 2025

·

A séjourné 1 nuit

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

10

Suzanne

1 nov. 2025

·

A séjourné 2 nuits

Spacious room with river view

8

Fiona

20 oct. 2024

·

A séjourné 3 nuits

Fantastic staff,the room I stayed in you could hear a lot of outside noise from the pubs etc till early hours.

10

Susan

26 févr. 2023

·

A séjourné 1 nuit

Lovely views of the river and town from our very nice room. Fabulous breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour son amabilité et son efficacité, avec des mises à niveau occasionnelles et un soutien réactif, bien que certains aient rencontré un enregistrement ou un service au bar lents, un manque de clarté concernant le ménage et quelques interactions désagréables.

Avis de voyageur à ce sujet

10

Karen

17 juin 2024

·

A séjourné 2 nuits

Reception was stellar. We had an issue with room bookings and Robert worked out the issue and sorted it calmly to our benefit. Well done for going above and beyond.

6

David

9 juin 2024

·

A séjourné 3 nuits

Long waits at reception, confusing layout to find room, extremely slow bar service only one worker on function on a Friday evening. Pleasant staff but highly under staffed.

4

Chia-An

12 août 2025

·

A séjourné 1 nuit

From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....

10

Julie

10 août 2025

·

A séjourné 2 nuits

A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming.

2

Ian

7 nov. 2024

·

A séjourné 3 nuits

The stay started ok and the room was nice. I had had a long day travelling and working. I ordered some food from the bar, an hour later my food still hadn't arrived. I went to reception to complain as I couldn't find anyone else. She called the catering manager to come and see me. After 10 minutes he came out the receptionist told him the problem. He looked at me as if to say how dare you complain and walked off without saying anything to me. I told him not to walk away from me and he glared and continued to walk. I went packed my bags got a refund and left to find a much nicer hotel with helpful people.

10

Patricia

23 févr. 2025

·

A séjourné 1 nuit

Enjoyable stay. Pleasant room and excellent courteous staff.

10

Chris

23 nov. 2025

·

A séjourné 1 nuit

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

4

MU

3 juil. 2025

·

A séjourné 2 nuits

I have stayed here many times to visit my son and the experiences have been patchy. This visit was on the poor end of my experiences. I had booked 3 rooms and only 2 were ready when I arrived with my family at 3:45. We did not get the keys to the third room until after 9pm. The staff did not contact me to let me know the room was ready. The staff seemed very flustered and not focussed on customer experience (it was university graduation season and they were busy). There were no tissues in one of the room and insufficient coffee sachets for our stay. When we asked for more coffee, we were given tea. The lift to the rooms has been out of order for a couple of weeks and there was no offer to help us take our luggage up two flights of stairs. The room rates were really high (presumably due to demand) but the experience did not match the premium price point.

10

Mona

22 août 2025

·

A séjourné 1 nuit

Fast efficient check in with an upgrade to a suite!

8

Derek

4 août 2025

·

A séjourné 2 nuits

A nice 2 night stay at the Delta Durham. Staff were friendly and eager to help. One small issue was that we were not made aware at check in that we had to opt in to having our room serviced and therefore this was not carried out after our first nights stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement central, piétonnier, à proximité de la cathédrale, de la rivière et de la vieille ville, facilite l'exploration de Durham et l'accès aux restaurants, aux boutiques et aux transports.

Avis de voyageur à ce sujet

10

Kim

18 août 2025

·

A séjourné 2 nuits

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants

10

Timothy

25 juil. 2023

·

A séjourné 1 nuit

I had a pleasant river outlook although the room was a rather complex trek from Reception and I got a lot of traffic noise from early morning (probably not a problem in cold weather with the windows closed). Very convenient for Cathedral and castle/uni. Good parking at £11 p.d.

10

Anthony

18 déc. 2023

·

A séjourné 1 nuit

Great central location. Royal County has a relaxed elegance and is comfortable and welcoming. Lovely room and had a very pleasant stay.

10

Despina

12 mai 2024

·

A séjourné 1 nuit

Lovely hotel in a great location.

10

Robert

29 nov. 2024

·

A séjourné 2 nuits

A lovely spot where you are so close to shopping, dining and sightseeing.

10

Graeme

29 juin 2025

·

A séjourné 1 nuit

Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again.

10

Chris

23 nov. 2025

·

A séjourné 1 nuit

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

10

john

17 oct. 2025

·

A séjourné 2 nuits

Ideal situation as handy for centre. Staff very friendly. Never had any meals there as we were meeting friends.

10

jill

30 août 2025

·

A séjourné 1 nuit

Perfect spot in the centre of Durham

10

Nicola

19 avr. 2025

·

A séjourné 2 nuits

Fabulous hotel in a perfect location. Staff were super friendly and the breakfast was lovely. Highly recommend as a great base for exploring the city

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : beaucoup l'ont apprécié et des options sont disponibles, tandis que d'autres l'ont trouvé tiède ou trop cher. Le dîner est souvent limité à des plats de bar, et le service peut être lent.

Avis de voyageur à ce sujet

4

Colin

19 nov. 2023

·

A séjourné 1 nuit

In need of a facelift. Staff were poor. A hotel without a restaurant. Check in allegedly 3 pm however room not available until 4:30. Bar has poor selection of drinks. Hotel extremely convenient for visiting Durham centre.

8

Gary

1 mars 2024

·

A séjourné 2 nuits

Wonderful, friendly staff. Chatted away like they knew us. Lovely hotel and great parking round the back. Only two improvements to suggest 1) bathroom a bit tired looking 2) no restaurant at this time, just breakfast and bar meals which was okay but limited.

6

Jane

18 juin 2025

·

A séjourné 2 nuits

Chosen for convenience for Durham Regatta and town. Very ordinary hotel nothing special. Food choice for dining was poor and the food not great. Dusty room but clean bathroom. Uncomfy bed and pillows. Very overpriced. Friendly staff

10

Stephen

11 juin 2025

·

A séjourné 2 nuits

We had a wonderful stay Delta Hotels Durham Royal County. The hotel's location in Durham oldtown could not be better; it's close to everything. The hotel is clean, comfortable and the staff are extremely helpful. The breakfast buffet is excellent, with plenty of choices. They even will make your eggs to order. Breakfast hours suit all guests (0630 - 1030) and checkout isn't until 1200. Definitely would recommend!

10

Robert

30 mars 2025

·

A séjourné 1 nuit

Nice king bed, good breakfast for 14 pounds each. Desk very helpful.

8

Catherine

27 déc. 2024

·

A séjourné 3 nuits

our stay was perfect other than the breakfast which we thought was overpriced and barely warm and the bacon imo was under cooked and no variety from day to day! Also the food menus in the grill I thought were poor! alright if you like chicken but again not much to choose from. The staff were all lovely and very helpful and the location was very good.

8

Kate

11 juil. 2024

·

A séjourné 1 nuit

Excellent staff. Clean room. Below average breakfast. Overall was perfectly good for a one night stay for me and my two teenage children.

8

John

13 avr. 2024

·

A séjourné 2 nuits

Interesting property, with unique hallways inside. Great area for walking around and exploring. David, at the front desk, was particularly helpful with suggesting walking paths. Breakfast in the hotel; not recommended.

6

Vicky

21 août 2025

·

A séjourné 3 nuits

The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.

4

Arnold

29 juil. 2024

·

A séjourné 1 nuit

Our stay was excellent... apart from breakfast, which was dire. Welcome and staff were friendly and helpful. Bedroom was large and well appointed, with comfy king bed with fine quality bedlinen. Bath towels were rather narrow in the transatlantic model, but adequate. Toiletries were fine, though no body lotion. Position of hotel was brilliant - close to the city centre and cathedral and castle. BUT breakfast was awful. "Orange juice" (labelled as such) was actually diluted oversweet orange squash - yuck! Fresh fruit was only water melon and pineapple, both is short supply. No granola. Bread was cheap and unpleasant. Scrambled eggs cold and pale and tasteless. Croissants were doughy. Plates supplied for cooked breakfast were side plate size... an unsubtle attempt at portion control. A lady at the next table said that quantities over the previous two days had been worse still. Come on Marriott! You can do better than this!! No wonder the hotel is called "delta". I would grade the breakfast epsilon.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	110 $US
février	102 $US
mars	110 $US
avril	125 $US
mai	139 $US
juin	202 $US
juillet	218 $US
août	143 $US
septembre	263 $US
octobre	141 $US
novembre	145 $US
décembre	116 $US

di	lu	ma	me	je	ve	sa
1 $88	2 $95	3 $165	4 $145	5 $95	6 $114	7 $229
8 $83	9 $87	10 $159	11 $163	12 $109	13 $127	14 $178
15 $112	16 $120	17 $141	18 $117	19 $99	20 $130	21 $160
22 $88	23 $99	24 $108	25 $121	26 $97	27 $198	28 $210
29 $92	30 $83

Delta Hotels by Marriott Durham Royal County

Prix pour Delta Hotels by Marriott Durham Royal County

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 1 grand lit

Chambre Deluxe, 1 grand lit

Chambre Supérieure, 1 très grand lit, vue fleuve

Chambre Deluxe, 1 très grand lit

Suite, 1 chambre

Chambre Supérieure, 1 très grand lit

Chambre Familiale, 2 lits doubles

Avis des voyageurs sur Delta Hotels by Marriott Durham Royal County

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $265	21 $158	22 $175	23 $152	24 $241
25 $181	26 $142	27 $193	28 $134	29 $142	30 $140	31 $148