My girlfriend and I stayed here for a couple of nights and had a few issues with the biggest one being that we were given a room that was already taken. We first arrived, got the room key, then went to the room to settle in. To our surprise the key wasn’t working and somebody opened the door notifying us that the room was taken. We then embarrassingly walked back to the lobby to let them know and were relocated two rooms next to the initial room. When we first walked into the room it was oddly hot considering it was fresh outside. Later we turned on the tv to find that it had multiple streaming apps, and to our disappointment none of them worked because the tv wasn’t connected to the WiFi and couldn’t be because it was locked under the settings. When I called and asked I was told to check the live channels instead. It took us a short while to figure out the water temperature in the shower because it would be freezing where it was supposed to be hot but a little warm where it was supposed to be cold. Our room key also stopped working after about a day and had to be replaced at the lobby. The place seemed safe because you have to drive a little inside to reach the property and seemed to be in a good area. The cleanliness and service were both fine with the exception of one of the cleaning ladies who was very helpful and had a great attitude. Overall our stay wasn’t the worst and didn’t ruin the trip. These were just some things that bothered us but might not bother others.
My girlfriend and I stayed here for a couple of nights and had a few issues with the biggest one being that we were given a room that was already taken. We first arrived, got the room key, then went to the room to settle in. To our surprise the key wasn’t working and somebody opened the door notifying us that the room was taken. We then embarrassingly walked back to the lobby to let them know and were relocated two rooms next to the initial room. When we first walked into the room it was oddly hot considering it was fresh outside. Later we turned on the tv to find that it had multiple streaming apps, and to our disappointment none of them worked because the tv wasn’t connected to the WiFi and couldn’t be because it was locked under the settings. When I called and asked I was told to check the live channels instead. It took us a short while to figure out the water temperature in the shower because it would be freezing where it was supposed to be hot but a little warm where it was supposed to be cold. Our room key also stopped working after about a day and had to be replaced at the lobby. The place seemed safe because you have to drive a little inside to reach the property and seemed to be in a good area. The cleanliness and service were both fine with the exception of one of the cleaning ladies who was very helpful and had a great attitude. Overall our stay wasn’t the worst and didn’t ruin the trip. These were just some things that bothered us but might not bother others.
