SpringHill Suites by Marriott New York JFK Airport/Jamaica
From
US$ 228
/ noite
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From
US$ 228
/ noite
Sobre esta propriedade
Aproveite opções de lazer, como um centro de bem-estar 24 horas, ou outras comodidades, como Wi-Fi de cortesia.
Comodidades
Aproveite opções de lazer, como um centro de bem-estar 24 horas, ou outras comodidades, como Wi-Fi de cortesia.
Comodidades
As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de lavanderia e lavagem a seco. Hotel possui um espaço de 63 metros quadrados, contendo espaço para conferência e 2 salas de reunião, e é o local ideal para quem está planejando eventos em Jamaica. Há serviço de traslado de/para o aeroporto (disponível quando solicitado) de cortesia.
Jantar
SpringHill Suites by Marriott New York JFK Airport/Jamaica conta com um mercado onde os hóspedes pode saborear uma refeição. Feche o fia com uma bebida refrescante em um bar/lounge. Buffet de café da manhã grátis é servido diariamente.
Quartos
Sinta-se em casa em um de nossos 159 quartos com geladeiras e micro-ondas. O acesso à internet com e sem fio de cortesia e as TVs LCD com canais via satélite garantem a sua diversão. Banheiros apresentam chuveiro/banheira combinados, produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de escrivaninhas e salas de estar separadas.
Localização
Com ótima localização em Jamaica (na área de Queens), SpringHill Suites by Marriott New York JFK Airport/Jamaica fica a 10 minutos de carro de St. John's University a de Zoológico do Queens. Este hotel fica a 6,8 km de USTA Billie Jean King National Tennis Center e a 7,2 km de Citi Field.
Lugares próximos
Flushing Meadows-Corona Park(1.5 milhas)
St. John's University(1.7 milhas)
Resorts World Casino(3.6 milhas)
Estádio Arthur Ashe(4 milhas)
Zoológico do Queens(4.2 milhas)
USTA Billie Jean King National Tennis Center(4.2 milhas)
Citi Field(4.5 milhas)
Salão de Ciências de Nova York(4.5 milhas)
UBS Arena(5.5 milhas)
Belmont Park(5.6 milhas)
Prospect Park(8.6 milhas)
Brooklyn Navy Yard(8.6 milhas)
Jardim Botânico do Brooklyn(8.9 milhas)
Barclays Center Brooklyn(9.3 milhas)
Manhattan Bridge(9.5 milhas)
Aeroporto Internacional John F. Kennedy (JFK)(5.4 milhas)
Aeroporto LaGuardia (LGA)(6.5 milhas)
Aeroporto de Teterboro (TEB)(25.3 milhas)
Aeroporto Internacional Liberty (EWR)(36.2 milhas)
Aeroporto de Westchester County (HPN)(32.1 milhas)
Cassino
Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Espaço para exercício físico
Localização
140-35 Queens Blvd., Centro de Jamaica, Jamaica, Nova York (e arredores), Nova York, Estados Unidos
Flushing Meadows-Corona Park (1.5 milhas)
St. John's University (1.7 milhas)
Resorts World Casino (3.6 milhas)
Estádio Arthur Ashe (4 milhas)
Zoológico do Queens (4.2 milhas)
USTA Billie Jean King National Tennis Center (4.2 milhas)
Opções de quarto
5
Suíte, várias camas, banheira adaptada
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Trundle Bed
Acomoda 5
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suíte, várias camas, notificação para pessoas com deficiência auditiva (Roll-in Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Trundle Bed
Acomoda 5
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suíte, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Trundle Bed
Acomoda 7
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suíte, várias camas
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Trundle Bed
Acomoda 7
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suíte, várias camas, notificação para pessoas com deficiência auditiva
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Trundle Bed
Acomoda 7
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suíte, várias camas, chuveiro com barras de apoio
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Trundle Bed
Acomoda 7
Ar condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre SpringHill Suites by Marriott New York JFK Airport/Jamaica
8
Muito bom
Com base em 455 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Em estadias recentes no SpringHill Suites by Marriott New York JFK Airport/Jamaica, hóspedes elogiam consistentemente os quartos limpos e modernos e a cordialidade da equipe, enquanto as desvantagens recorrentes incluem a logística pouco confiável do serviço de transporte para o aeroporto, o estacionamento pago inconveniente e uma vizinhança que pode parecer desconfortável à noite.
Leia maisIsso foi útil?
Opinião dos hóspedes
Em estadias recentes no SpringHill Suites by Marriott New York JFK Airport/Jamaica, hóspedes elogiam consistentemente os quartos limpos e modernos e a cordialidade da equipe, enquanto as desvantagens recorrentes incluem a logística pouco confiável do serviço de transporte para o aeroporto, o estacionamento pago inconveniente e uma vizinhança que pode parecer desconfortável à noite.
Muitos destacam o acesso conveniente ao JFK e ao transporte público próximo, mas o barulho da rua e do tráfego são comuns. O café da manhã é frequentemente descrito como bom, embora alguns o considerem simples ou mal administrado. No geral, é adequado para estadias curtas perto do aeroporto, onde o conforto e a limpeza são mais importantes do que o ambiente da vizinhança.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O serviço de transporte para o aeroporto é inconsistente, com longas esperas, falhas nos horários e coordenação confusa. O estacionamento é limitado, de acesso complicado e pago.
Avaliações dos hóspedes relacionadas
2
FARIDA
20 de ago. de 2023
·
Hospedou-se por 1 noite
No one came to pick us up and we ended staying at the airport. I will not be paying for the hotel. Terrible experience, 3 seniors and 2 children and myself waited almost an hour for shuttle and multiple calls but no shuttle to hotel.
No one came to pick us up and we ended staying at the airport. I will not be paying for the hotel. Terrible experience, 3 seniors and 2 children and myself waited almost an hour for shuttle and multiple calls but no shuttle to hotel.
4
Mizue
3 de mai. de 2023
·
Hospedou-se por 2 noites
I do not recommend staying at this property if you're traveling with a car. Their parking spaces are limited, not well designed and not directly accessible from the hotel. And they charge $40 per day.
I do not recommend staying at this property if you're traveling with a car. Their parking spaces are limited, not well designed and not directly accessible from the hotel. And they charge $40 per day.
2
Victor
11 de ago. de 2023
·
Hospedou-se por 1 noite
Waited for 1.5 hours in JFK for the shuttle, and then a full bus came, leaving most of the people behind! All the at midnight!
Waited for 1.5 hours in JFK for the shuttle, and then a full bus came, leaving most of the people behind! All the at midnight!
4
AmexNew
21 de ago. de 2023
·
Hospedou-se por 1 noite
We were very disappointed. We took that hotel because it was easy to find, with a free shuttle from the airport. Unfortunately, the shuttle never came and we had very hard time to get to the hotel. We calld the hotel like 5 times and they proposed nothing, just saying : shuttle is a free service, not a mandatory service. As such, just be prpared to add a 30dollars cab to the fee, as ther is no way to get there except by cab.
We were very disappointed. We took that hotel because it was easy to find, with a free shuttle from the airport. Unfortunately, the shuttle never came and we had very hard time to get to the hotel. We calld the hotel like 5 times and they proposed nothing, just saying : shuttle is a free service, not a mandatory service. As such, just be prpared to add a 30dollars cab to the fee, as ther is no way to get there except by cab.
10
deoudra
10 de abr. de 2023
·
Hospedou-se por 2 noites
Hotel was nice and clean but parking was horrible you pay for parking but might not have a spot and if you have a lot of luggage get out in the front and get luggage inside because you have to walk two levels up and around the building to get to the front entrance
Hotel was nice and clean but parking was horrible you pay for parking but might not have a spot and if you have a lot of luggage get out in the front and get luggage inside because you have to walk two levels up and around the building to get to the front entrance
2
Edward
19 de ago. de 2023
·
Hospedou-se por 1 noite
If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.
If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.
2
Rula
16 de ago. de 2023
·
Hospedou-se por 1 noite
I have stayed in 4 different hotels during my 17 day trip. By far this is the worst. I waited for the shuttle for one hour and never showed up. Their customer service does not answer the calls….
I have stayed in 4 different hotels during my 17 day trip. By far this is the worst. I waited for the shuttle for one hour and never showed up. Their customer service does not answer the calls….
6
SHANDAL N
19 de jun. de 2023
·
Hospedou-se por 3 noites
The staff were good, the room was nice. The location was ok. The parking garage was terrible. Very limited parking space and same emtrance and exit. As i was going in the garage I had to reverse out so that someone leaving the garage could exit so i go down in the garage. That makes no sense. Then i have to pay to park and the spacing in the garage is horrible. If you get in late the only parking spots causes you to block in someone. Pleaae fix the garage. Its really inconvenient.
The staff were good, the room was nice. The location was ok. The parking garage was terrible. Very limited parking space and same emtrance and exit. As i was going in the garage I had to reverse out so that someone leaving the garage could exit so i go down in the garage. That makes no sense. Then i have to pay to park and the spacing in the garage is horrible. If you get in late the only parking spots causes you to block in someone. Pleaae fix the garage. Its really inconvenient.
8
Albert
20 de jun. de 2023
·
Hospedou-se por 1 noite
Seems recently renovated and clean with compact space footprint; parking was awkward. Surrounding area wasn't very appealing.
Seems recently renovated and clean with compact space footprint; parking was awkward. Surrounding area wasn't very appealing.
8
Kelly
10 de set. de 2023
·
Hospedou-se por 1 noite
The hotel itself was beautiful. The room was clean and spacious. Parking was a nightmare. They have a parking garage but there are barely any spots and to enter the garage you have to call the front desk and wait for them to buzz you in. Not convenient in Queens
The hotel itself was beautiful. The room was clean and spacious. Parking was a nightmare. They have a parking garage but there are barely any spots and to enter the garage you have to call the front desk and wait for them to buzz you in. Not convenient in Queens
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos comentários descrevem interiores muito limpos e modernos, com serviços de limpeza eficientes. Alguns mencionaram problemas como um chuveiro sujo, um odor de urina em um quarto e ocasionais mosquitos.
Avaliações dos hóspedes relacionadas
10
Lakeisha
25 de jan. de 2023
·
Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.
Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.
10
John
26 de jan. de 2023
·
Hospedou-se por 1 noite
Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.
Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.
10
Elizabeth
1 de out. de 2023
·
Hospedou-se por 1 noite
Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus.
Very nice and clean, staff members are nice and helpful. The airport shuttle is definitely a plus.
6
Seema
2 de jun. de 2023
·
Hospedou-se por 1 noite
The bathroom shower was not clean.
The bathroom shower was not clean.
2
christina
8 de jul. de 2023
·
Hospedou-se por 1 noite
The room smelled like urine. It was gross. Poor area, not safe.
The room smelled like urine. It was gross. Poor area, not safe.
10
Sheyenne
1 de jun. de 2023
·
Hospedou-se por 1 noite
Everyone was very nice, the hotel was clean and updated, too.
Everyone was very nice, the hotel was clean and updated, too.
10
Adriana
20 de abr. de 2023
·
Hospedou-se por 1 noite
Clean and beautiful hotel!
Clean and beautiful hotel!
6
Arlene F
8 de ago. de 2023
·
Hospedou-se por 2 noites
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
10
David
30 de ago. de 2023
·
Hospedou-se por 1 noite
It was a very nice facility when you got inside and everything was nice, clean & new. Not many restaurants nearby but I guess not that much of a problem. All and all a very nice stay.
It was a very nice facility when you got inside and everything was nice, clean & new. Not many restaurants nearby but I guess not that much of a problem. All and all a very nice stay.
10
Dianne
28 de set. de 2023
·
Hospedou-se por 2 noites
I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.
I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são modernos, espaçosos e confortáveis, mas o barulho da rua e do tráfego, além das paredes finas, são frequentemente mencionados. Alguns hóspedes relataram quartos pequenos ou no porão, e pequenos problemas de manutenção, como controle de temperatura, tomadas ou a falta de um secador de cabelo.
Avaliações dos hóspedes relacionadas
10
Lakeisha
25 de jan. de 2023
·
Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.
Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.
10
Hong
29 de jan. de 2023
·
Hospedou-se por 2 noites
The room is very spacious, very clean and comfortable. I've always loved Marriott mattress! The location is excellent.
The room is very spacious, very clean and comfortable. I've always loved Marriott mattress! The location is excellent.
8
Louise
14 de jul. de 2023
·
Hospedou-se por 1 noite
for some reason, there was no hair dryer. This is the first time I have run into this anywhere.
for some reason, there was no hair dryer. This is the first time I have run into this anywhere.
10
Edris
4 de mai. de 2023
·
Hospedou-se por 4 noites
It was clean, cozy & comfortable. It suited our needs perfectly. Plenty of hangers. The temperature was easy to control. The couch pulled out into a bed with bedding already available in the room. The lighting was nice and appropriate with reading light options. The bathroom had just the right amount of shelving & space for 2 people. The staff was friendly. The breakfast area & conferences rooms were very nice. I did not use maid service, so I don't know about eco-friendliness. Locally, there was a McD's, Wendy, & Dunkin' close by for a quick snack or meal. It is close 2 different subway/train options: 5 min Uber to Jamaica LIRR and a short 5-8 min walk to the subway entrance. It is about an hours ride from Manhattan to the hotel during rush hour, but about 30 mins by LIRR rail plus a 5 min Uber. We did not try to find any upscale restaurants in the area. But after sightseeing in Manhattan, it was nice to spend cozy evenings in the hotel.
It was clean, cozy & comfortable. It suited our needs perfectly. Plenty of hangers. The temperature was easy to control. The couch pulled out into a bed with bedding already available in the room. The lighting was nice and appropriate with reading light options. The bathroom had just the right amount of shelving & space for 2 people. The staff was friendly. The breakfast area & conferences rooms were very nice. I did not use maid service, so I don't know about eco-friendliness. Locally, there was a McD's, Wendy, & Dunkin' close by for a quick snack or meal. It is close 2 different subway/train options: 5 min Uber to Jamaica LIRR and a short 5-8 min walk to the subway entrance. It is about an hours ride from Manhattan to the hotel during rush hour, but about 30 mins by LIRR rail plus a 5 min Uber. We did not try to find any upscale restaurants in the area. But after sightseeing in Manhattan, it was nice to spend cozy evenings in the hotel.
6
Chad
20 de jun. de 2023
·
Hospedou-se por 1 noite
The room was extremely cramped and in the basement. Other than that, everything was great.
The room was extremely cramped and in the basement. Other than that, everything was great.
6
Valentin
29 de set. de 2023
·
Hospedou-se por 1 noite
My room was very noisy
My room was very noisy
4
Sarah
2 de nov. de 2023
·
Hospedou-se por 1 noite
Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!
Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!
10
George
2 de jul. de 2023
·
Hospedou-se por 1 noite
Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.
Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.
8
Shante
1 de mar. de 2023
·
Hospedou-se por 1 noite
I'm surprised to find this place in this neighborhood but glad that it's there. The rooms are relatively cold for these months and the heat is hard to adjust. Otherwise, I love the decor of the room, it's a very relaxing vibe.
I'm surprised to find this place in this neighborhood but glad that it's there. The rooms are relatively cold for these months and the heat is hard to adjust. Otherwise, I love the decor of the room, it's a very relaxing vibe.
8
Marian
20 de mai. de 2023
·
Hospedou-se por 1 noite
For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.
For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente descrita como atenciosa, prestativa e disposta a ajudar, embora o serviço possa ser irregular. Várias avaliações citam comunicação ruim ou respostas pouco úteis em relação ao serviço de transporte e reservas, além de ocasionais demonstrações de grosseria.
Avaliações dos hóspedes relacionadas
2
Gillian
8 de abr. de 2023
·
Hospedou-se por 1 noite
The property was overbooked and the receptionist tried to look for other hotels nearby but there was none. I had to stay the entire night in the cafeteria. Expedia needs to refund me US$260
The property was overbooked and the receptionist tried to look for other hotels nearby but there was none. I had to stay the entire night in the cafeteria. Expedia needs to refund me US$260
6
tashana
19 de set. de 2023
·
Hospedou-se por 1 noite
Customer service was horrible. Reception is I almost checked out on my 2nd day after receptionist guy with Glasses was nasty to me... i will never step foot in that hotel again because of him.. beautiful place tho but its sad that customer services is poor.
Customer service was horrible. Reception is I almost checked out on my 2nd day after receptionist guy with Glasses was nasty to me... i will never step foot in that hotel again because of him.. beautiful place tho but its sad that customer services is poor.
2
Edward
19 de ago. de 2023
·
Hospedou-se por 1 noite
If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.
If you want the shuttle from JFK, you will call the hotel and press 2. Then they will tell you to call a different number. Now you need to find a pen and paper to write the number. We called the number, then it said to text and provide your code which we do not know what it is! We called the main number and pressed 0 for assistance and of course no one answers. We ended up spending 30 minutes calling at different time using our international cell phone (roaming charges) until finally someone answered. In addition, we arrived at the hotel for check-in and there was no greetings and lacked customer service. Note that 1 night cost us $389 plus tax ($440 total). It is not worth staying there and we plan to not use this hotel during our quarterly trip to New York.
10
Claudine
18 de mai. de 2023
·
Hospedou-se por 4 noites
Excellent front end staff! Shuttle service, breakfast, room all were excellent. Location was a plus!
Excellent front end staff! Shuttle service, breakfast, room all were excellent. Location was a plus!
10
melissa
6 de jan. de 2023
·
Hospedou-se por 19.358 noites
The young ladies who checked us in were a delight. Super pleasant and informative. A breath of fresh air.
The young ladies who checked us in were a delight. Super pleasant and informative. A breath of fresh air.
6
Arlene F
8 de ago. de 2023
·
Hospedou-se por 2 noites
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
8
Holly Hutchison
27 de out. de 2023
·
Hospedou-se por 1 noite
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
10
deborah
25 de dez. de 2022
·
Hospedou-se por 1 noite
Terrific front desk staff. Competent and helpful and friendly.
Terrific front desk staff. Competent and helpful and friendly.
2
Joanne
11 de set. de 2023
·
Hospedou-se por 1 noite
I arrived JFK around 11pm and texted for the Shuttle only to learn that the hotel was completely sold out and would not honor my reservation. They did nothing to help me secure a new reservation. I ended up having to pay much more and have to take Uber to and from for even more additional expense. It was a very unpleasant experience.
I arrived JFK around 11pm and texted for the Shuttle only to learn that the hotel was completely sold out and would not honor my reservation. They did nothing to help me secure a new reservation. I ended up having to pay much more and have to take Uber to and from for even more additional expense. It was a very unpleasant experience.
10
BRIONI
24 de abr. de 2023
·
Hospedou-se por 1 noite
Lawrence, duty officer for that timing was efficient, friendly, welcoming and helpful despite being the only one doing guest intake, including staff from arriving flights.
Lawrence, duty officer for that timing was efficient, friendly, welcoming and helpful despite being the only one doing guest intake, including staff from arriving flights.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
É conveniente para o JFK e próximo ao transporte público. No entanto, muitos acharam a área ao redor barulhenta ou desconfortável – especialmente à noite – e preferiram não caminhar depois de escurecer.
Avaliações dos hóspedes relacionadas
10
Pasquale
8 de set. de 2023
·
Hospedou-se por 1 noite
The person in reception was very helpfull and nice! They geve all raccomandatio on how ti visit central park and brooklin bridge! The hotel is very close to the metro station and to jfk airport.. so perfect to mouve smoothly and easy to New York
The person in reception was very helpfull and nice! They geve all raccomandatio on how ti visit central park and brooklin bridge! The hotel is very close to the metro station and to jfk airport.. so perfect to mouve smoothly and easy to New York
10
Karina
16 de mai. de 2023
·
Hospedou-se por 2 noites
Loved this place! Staff was super friendly and helpful. Would definitely come again. Only downside is the surrounding area. Doesnt feel safe at all to walk around at night so Uber is a must if you’re going.
Loved this place! Staff was super friendly and helpful. Would definitely come again. Only downside is the surrounding area. Doesnt feel safe at all to walk around at night so Uber is a must if you’re going.
10
robyn
6 de set. de 2023
·
Hospedou-se por 5 noites
Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.
Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.
10
Roxanne
27 de jun. de 2023
·
Hospedou-se por 3 noites
Nice hotel. Conveniently located and near public transportation.
Nice hotel. Conveniently located and near public transportation.
6
Louis
19 de abr. de 2023
·
Hospedou-se por 5 noites
We like to stay at Marriotts. This was the worst! The area that the hotel is located is horrible and unsafe to walk. Drug dealing, loud music from cars all night and police sirens constantly would describe the environment. The hotel inside is nice. The employees are also nice. Our room was very nice. The surrounding area around the entire neighborhood of the hotel is scary. It feels unsafe to walk to the subway from the hotel. I would not recommend this property.
We like to stay at Marriotts. This was the worst! The area that the hotel is located is horrible and unsafe to walk. Drug dealing, loud music from cars all night and police sirens constantly would describe the environment. The hotel inside is nice. The employees are also nice. Our room was very nice. The surrounding area around the entire neighborhood of the hotel is scary. It feels unsafe to walk to the subway from the hotel. I would not recommend this property.
10
George
2 de jul. de 2023
·
Hospedou-se por 1 noite
Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.
Room was clean and modern. Staff was very nice. However, the area around the hotel was dirty and it did not feel safe. Utilized shuttle service to and from JFK. Slight wait for pick up on both ends. Rate shuttle service 4/5. I would stay there again if needing hotel around JFK. It seems that many airline staff utilize this hotel and I believe this is a positive. However, probably would not venture out on foot in the area.
8
Holly Hutchison
27 de out. de 2023
·
Hospedou-se por 1 noite
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
8
Marian
20 de mai. de 2023
·
Hospedou-se por 1 noite
For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.
For a new property, there were surprising things that didn’t work in my room - one of the light switches, several of the outlets were plugged (could not plug anything into them). I liked the room layout and planning. There was tremendous street noise all night and construction noise in the morning. Surrounding neighborhood is dirty and unsafe compared to others I have experienced around the world.
10
Dianne
28 de set. de 2023
·
Hospedou-se por 2 noites
I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.
I’ve stayed at this hotel several times I like the location short walk to the subway and they pick up from the airport. All the breakfast is very good. The hotel is very clean and it’s in a decent area.
10
Dale
3 de set. de 2023
·
Hospedou-se por 1 noite
The property was excellent however at. Night the area around the hotel did not feel safe.
The property was excellent however at. Night the area around the hotel did not feel safe.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é geralmente bem avaliado, com muitos destacando a boa variedade e as opções quentes, embora alguns o considerem simples ou mal administrado.
Avaliações dos hóspedes relacionadas
10
Lakeisha
25 de jan. de 2023
·
Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.
Hotel was very clean, rooms were beautiful! Furniture from West Elm! Breakfast was basic, bagels, oatmeal etc. Staff was very accommodating.
8
Norbert
20 de set. de 2023
·
Hospedou-se por 1 noite
overall ok ; thought continental breakfast one of the better; poor shuttle experience arriving from JFK
overall ok ; thought continental breakfast one of the better; poor shuttle experience arriving from JFK
10
John
26 de jan. de 2023
·
Hospedou-se por 1 noite
Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.
Everything was clean. Breakfast was delicious. Easy in and out for an overnight business trip.
10
Sean
7 de mai. de 2023
·
Hospedou-se por 1 noite
The hotel is nice. The staff is very friendly and helpful. The neighborhood is a bit questionable especially after dark. Close to the subway making it easy to travel to the city. Not much of a breakfast selection. Definitely a good choice with easy airport access.
The hotel is nice. The staff is very friendly and helpful. The neighborhood is a bit questionable especially after dark. Close to the subway making it easy to travel to the city. Not much of a breakfast selection. Definitely a good choice with easy airport access.
10
robyn
6 de set. de 2023
·
Hospedou-se por 5 noites
Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.
Very clean, new hotel. Breakfast was great with lots of hot options, fruit , cereals. We paid for parking and liked that it was a secure lot and easy to come and go. The only issue was that we didn’t feel comfortable with the closest subway station at night and ended up taking a Lyft to avoid walking there late at night.
10
Emilie
19 de abr. de 2023
·
Hospedou-se por 1 noite
Perfect for a quick stay before heading to the airport. There is a shuttle service to the airport which is ideal. No restaurant or bar, just a small “snack hall” type thing. I ordered UberEats which was easy enough. Staff was very friendly and rooms didn’t have the little bottles of shower gel etc and had it in refillable bottles in the shower. Always a bonus in my mind. Much more environmentally friendly. Would stay again
Perfect for a quick stay before heading to the airport. There is a shuttle service to the airport which is ideal. No restaurant or bar, just a small “snack hall” type thing. I ordered UberEats which was easy enough. Staff was very friendly and rooms didn’t have the little bottles of shower gel etc and had it in refillable bottles in the shower. Always a bonus in my mind. Much more environmentally friendly. Would stay again
6
Arlene F
8 de ago. de 2023
·
Hospedou-se por 2 noites
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
Lawrence was very professional and helpful with directions and Customer Service. Food staff was not friendly or helpful at all. If a guest noticed you're out of syrup 5-10 minutes before breakfast is over it would help to say " I'm sorry but I can't give you more syrup because breakfast is over", not just ignore and walk away (rude). Upon checkout, the young guy said I would have to reserve shuttle to Airport an hour in advance- but when that hour came I was not on the list. Had to run out to the street to catch the driver who was just in the lobby looking for another passenger. Not to mention- I called for shuttle pick-up from the airport and was told it would take 20-30 minutes. An hour and half past still no shuttle. Had to call Lift, slow as the driver went upon arrival the shuttle was just parked in front of the hotel. So unprofessional, (unless they have a certain number they must meet before going out). Overall the Rooms were very clean and comfortable. Housekeeping was amazing! Always remember to tip your maid service they work hard to keep rooms clean. One small note to management- I know it's summer and moist. Please Spray your fitness, Lobby & C Level Bathrooms daily for the gnats! They were annoying.... OVERALL- I would stay again for the room comfort and cleanliness of the hotel with roomy space compared to others. I am a frequent Springhill Suites nationwide Customer!!
4
Phillip
13 de abr. de 2023
·
Hospedou-se por 1 noite
Will not stay at this hotel again, the airport shuttle was a no show, had too find our own way to hotel, and the breakfast was one of the poorest excuse we have seen in all of our travels.
Will not stay at this hotel again, the airport shuttle was a no show, had too find our own way to hotel, and the breakfast was one of the poorest excuse we have seen in all of our travels.
8
Holly Hutchison
27 de out. de 2023
·
Hospedou-se por 1 noite
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
Great overnight stay, comfortable beds, great staff, great breakfast…neighborhood is not a great one for walking parks or dining. 10 min (depending on traffic) to JFK with shuttle
10
sankar
31 de dez. de 2022
·
Hospedou-se por 1 noite
Breakfast buffet was amazing.
Breakfast buffet was amazing.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Kathleen M
6 de nov. de 2023
·
Hospedou-se por 1 noite
Nothing
Nothing
4
Sarah
2 de nov. de 2023
·
Hospedou-se por 1 noite
Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!
Pros: The staff were amazing. The woman who checked us in on 10/9 around 5pm was kind and very helpful. The room was spacious. The bed was comfortable. The bathroom with simple and clean. The hotel is located very close to their airport; maybe 20 minutes with the lights and traffic. Cons: The transportation they have only picks up and drops off in one place. We found it much easier to bring our car to a long term parking lot and take their shuttle to and from the airport. There is only street parking for the hotel. I don't know where else we would have parked if we didn't find a space out front. The elevators only worked when you scanned your room key. I was asked twice to give people entry who "didn't have their room key". When I told them I would not help them and to go to the front desk, they walked out of the hotel. This did not make me feel very safe at all. One man even got upset with me that I would not scan my key to give him access to some random hallway. NO thanks. Lastly, the main lock on our door was missing. It was late when I realized, so I used the couch and my luggage to secure the door so no one could come in. There was truly no where to sit and eat. You had all the fast food restaurants within walking distance, but it was not what I had in mind for a relaxing dinner before our travel day with an 18 month old. Advice: bring some white noise!
10
Sandi
29 de out. de 2023
·
Hospedou-se por 1 noite
Area around hotel was noisy but I guess it’s to be expected for a hotel near a major airport.
Area around hotel was noisy but I guess it’s to be expected for a hotel near a major airport.
4
Yasuo
29 de out. de 2023
·
Hospedou-se por 1 noite
交差点が近く騒音が最悪。ドライヤーやポット等の備品がほとんどない。値段が高すぎる。
交差点が近く騒音が最悪。ドライヤーやポット等の備品がほとんどない。値段が高すぎる。
8
Sandra
28 de out. de 2023
·
Hospedou-se por 1 noite
El personal de recepción debería ser más amable
El personal de recepción debería ser más amable
Políticas da propriedade
Check-in
Checkout
Check-in a partir de 16:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Esta propriedade oferece serviço de traslado do aeroporto. Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem trava de segurança
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa para estacionamento seguro sem manobrista: USD 40 por dia (privilégios de entrada e saída)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Cassino
Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Espaço para exercício físico
Geral
Café da manhã gratuito
Assistive Listening Devices in Meeting Rooms
Smoke-Free Property
Valet For Wheelchair-Equipped Vehicle
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Estacionamento
Airport Transportation (free)
Parking (Secured)
Parking (Self) (surcharge)
Serviços
Centro de negócios
Elevador
Cofre
Serviço de lavanderia
Armazenamento de bagagem
24-Hour Front Desk
ATM/Banking
Conference Space
Grocery/Convenience Store
Atividades
Cassino
Espaço para exercício físico
Fitness Center (24-hour)
24-Hour Health Club
Internet
Wi-fi grátis
Internet (Wired) (free)