Ark Suites By OYO Jonesboro I-555

The first room we were sent to was not cleaned. In the second room, the lights were unplugged. There was only a thin blanket (more like a sheet on the bed) and we borrowed pillows from the couch to be able to sleep. There was painting supplies in the hallway (obviously they are remodeling some areas, but these items were just left there. We stayed Sunday night). The “continental breakfast) appeared to be dry cereal and a few slices of bread. So, we went elsewhere for breakfast. It was cheap, but not a place we will stay again.

Get what you pay for

Immediately after check-in we informed the front desk of burned out light bulbs, no garbage can in the room, door lock non functioning, the tv not working properly, massive amounts of old equipment stored in the hallway right outside the door, the toilet not being bolted securely. We were offered no resolution. Was told there was breakfast at 7am. There was none! (Not that we would have eaten, this place is beyond old and run down). Talked to the front desk at check out also and was just told “sorry”. Tried having hotels.com mediate a resolution and was told we didn’t bring anything to their attention within 30 min of check in. Not true since I was at the front desk within minutes of entering the room they gave us.

Good

Good