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Hotel Puerta Chichen - Image 1
Hotel Puerta Chichen - Room
Hotel Puerta Chichen - Room
Hotel Puerta Chichen - Restaurant
Hotel Puerta Chichen - Bathroom

Hotel Puerta Chichen


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

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Property description

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access,...
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From

US$83
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Puerta Chichen, travelers highlight the convenient location for visiting Chichén Itzá, friendly staff, clean rooms, and pleasant pool and gardens, while recurring downsides include Wi‑Fi limited to public areas and occasional noise or mattress issues.

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Facilities

Good

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Tasty

Was this helpful?

8

Lisa

EXP-logo

6 Feb 2026

·

Stayed 1 night

The staff were helpful and welcoming. The restaurant was good. The room was basic but comfortable.
The staff were helpful and welcoming. The restaurant was good. The room was basic but comfortable.

6

Shelly

EXP-logo

16 Jan 2026

·

Stayed 1 night

Beds were hard and you could hear children crying next door. Otherwise it was nice.
Beds were hard and you could hear children crying next door. Otherwise it was nice.

10

Miguel

IAN-logo

4 Jan 2026

·

Stayed 1 night

It was very clean, quiet and peaceful.
It was very clean, quiet and peaceful.

10

Sebastien

IAN-logo

2 Jan 2026

·

Stayed 1 night

This hotel was perfect for our visit to Chien Itza. They were very helpful in organizing a guide. The rooms are lovely and clean . The garden is very nice with a lovely pool that the kids especially appreciated. I would absolutely recommend this hotel.
This hotel was perfect for our visit to Chien Itza. They were very helpful in organizing a guide. The rooms are lovely and clean . The garden is very nice with a lovely pool that the kids especially appreciated. I would absolutely recommend this hotel.

10

Nitesh

EXP-logo

2 Jan 2026

·

Stayed 2 nights

Staff were very helpful and room was good
Staff were very helpful and room was good

C-15 A No. 30x20 KM 117, Pisté, Yucatán, Mexico

Location

Located in Tinum, HOTEL PUERTA CHICHEN is in a national park, within a 5-minute drive of Ball Courts and Pre-Hispanic City of Chichen-Itza. This spa hotel is 1.6 mi (2.5 km) from Court of the Thousand Columns and 3.2 mi (5.1 km) from El Caracol.

Ball Courts(0.6 Miles)

Pre-Hispanic City of Chichen-Itza(0.9 Miles)

Pyramid of Kukulkan(1.2 Miles)

Court of the Thousand Columns(1.3 Miles)

Red House (El Chichanchob)(1.5 Miles)

El Caracol(1.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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