Neues Schloss Privat Hotel Zurich, Autograph Collection

Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial. Pour le service il y a mieux pas loin. Si non, placement idéal pour tout activité. Parking sur place(!) et excellent petit déjeuner.

Magnifique hôtel, calme, chambre agréable et spacieuse. La literie était parfaite et le personnel au petit soin.

Great location, very quiet and pleasant hotel, excellent staff

Good morning, I stayed at the hotel from the 25th to the 29th and would like to thank you for the excellent stay. At check-out, a payment of CHF 105.50 was made; however, I did not receive the receipt. Could you please send it to me? For your reference, here are the booking details: Hotels.com itinerary: 72069838315572 Guest name: Antoine Abouhamad Thank you in advance for your assistance. Kind regards, Antoine Abouhamad

One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.