Matfen Hall Hotel and Golf - Outstanding New Spa Opening September 15th

Everything was wonderful, staff were so attentive. Room was spotless. Food was lovely

The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure

Perfect

The hotel location was great with views out over the golf course from the bar and restaurant. Not so good from our room which was also very hot without air conditioning. They made a mistake on our invoice trying to charge for services we did not have and final bill was incorrect. We were also charged a service for collecting our own drinks from the bar !!

The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in.