Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and when is it served?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 1:00 PM. Early check-in is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers a stair-free path to the entrance, wheelchair-accessible public areas, registration desk, and spa. Additionally, there are visual alarms in hallways and well-lit paths to the entrance.

Where is the hotel located in relation to nearby attractions?

The hotel is located within a 5-minute drive of Colon 2000 and Fantastic Casino Colon Calle 13, and is approximately 1.4 miles from Colón Art and Culture Center and Crown Casino.

Does the hotel have a swimming pool?

Yes, there is an outdoor pool available, with access from 9:30 AM to 7:00 PM.

Are children allowed at the hotel?

Yes, children are allowed at the property.

Sand Diamond Hotel in Colon, Panama

Average nightly price at SAND DIAMOND HOTEL by month, last 12 months (USD)
Month	Average price
January	$73
February	$89
March	$76
April	$112
May	$106
June	$111
July	$109
August	$98
September	$95
October	$116
November	$116
December	$95

What guests think

Across reviews of SAND DIAMOND HOTEL, travelers frequently praise the friendly, attentive staff, while noting mixed experiences with aging rooms, patchy upkeep, and climate-control or noise issues during otherwise comfortable business-focused stays in Colón.

Facilities like the gym and pool are available but several guests describe them as small or in need of refreshing and better maintenance. Location works well for the Free Zone, though several reviews advise against walking nearby at night and note limited dining options close by. On-site breakfast feedback is split between excellent variety and disappointing quality, and some report weak coffee or closed kitchen and room service late. Expect warm service and practical convenience, with aging infrastructure that can affect parts of the stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym and pool are available, but several reviews say they need upgrades and better maintenance; the pool is small and the gym has broken equipment or lacks towels. Parking exists but can be cumbersome.

Related guest reviews

8

walter

Feb 3, 2024

·

Stayed 1 night

Muy. Bien. Amable atencion hay casino. Restaurante y bar !! Bonito. El lugar desayuno. Variado

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10

Miguel

Mar 12, 2024

·

Stayed 2 nights

El Hotel es muy seguro, las instalaciones están bien conservadas y el acceso directo a la zona franca es perfecto

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6

Alejandro

Sep 28, 2023

·

Stayed 6 nights

The staff and personnel were awesome specially the front desk and restaurant personnel went above and beyond to make my stay worthwhile. The facility needs some upgrades specially in the rooms. I have been staying in this hotel for many many years and this time I have seen the decadence in the facilities specifically the rooms. Parking is available but the process is tedious, you have to make too many maneuvers to get in and out of your parking space; I guess it is set up that way to keep none customers from parking there. Again the staff was superb, the main entrance still has that captivating appearance but the rooms need some upgrades

4

Mahadeo

Dec 17, 2023

·

Stayed 1 night

The property facilities is very poor. The property needs an emergency upgrade, it is falling apart.

6

Alejandro

Jan 29, 2025

·

Stayed 7 nights

Staff was awesome, professional and personable, entrance the hotel is still beautiful but the rooms, gym and pool need some upgrading, fixtures in the bathroom need upgrade, walls and tiles need to be cleaned you could see rust from leaks on the wall. The gym needs a total upgrade, some equipment are not working, floors dirty, wall paint peeling, no towels. I have stayed at this hotel many many times for the location but in my last and current stay I have been definitely disappointed with the poor maintenance of the place, don’t think I will be staying at this hotel on my next trip home. Again I want to compliment the staff for it’s constant professionalism

8

Wilbur

Mar 8, 2024

·

Stayed 4 nights

Felt safe and comfortable at property. Internal phone system was problematic. The dials on the phone for front desk, housekeeping, emergency etc did not work. Breakfast buffet was good. Great variety of food choices. The hotel is quite a long distance from the airport. A shuttle would be helpful.

8

Denis

Jun 20, 2025

·

Stayed 1 night

Hotel needs a professional assesment on entie A/C system

8

John

Feb 26, 2025

·

Stayed 3 nights

I spent 3 night at the hotel / Colon. The hotel is situated on the edge of the Colon duty free zone so ideal for shopping. It is situated about a mile from the town centre and water front shops and restaurants / cafes. I would recommend a taxi or Uber $3. The hotel is in good condition. The room allocated was spacious, cleaned each day and very comfortable. I used the gym and the pool area. The gym was reasonably well equipped. The pool area could be doing with being freshened up, painted and new / additional sun loungers purchased. The breakfast provided was satisfactory. All of the staff I encountered were all very friendly / helpful and professional. Around the hotel there are a few fast food outlets and an excellent Lebanese restaurant which I would recommend. Given its proximity to the free port area I think the hotel / staff should take advantage of this and provide guests with info re access. I didn’t realise until my 2nd day that any member of the public could enter and purchase items in the free port area.

6

Diane S

Mar 8, 2024

·

Stayed 1 night

hotel was nice enough. Had a smallish pool which we didn’t use. Nice restaurant. Large room with safe. Comfortable bed. However, it was surrounded by a large fence and there were guards at the gates. Attached to it was a small mall for ordinary things, not large stores, and again there were guards walking around. Not a great area. Felt unsafe to leave the hotel area.

8

Joe

Oct 26, 2025

·

Stayed 1 night

Pretty good property rooms were clean and well maintained . Only negative was the gym it was clean and nothing was available to clean your machines .

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Cleanliness

Many guests find the hotel and rooms clean, yet others report dirty or musty linens, bathroom grime, lobby restroom issues, and occasional pests, indicating inconsistent housekeeping.

Related guest reviews

10

Brunilda

Nov 12, 2025

·

Stayed 1 night

Clean Room

10

Sabrina

Nov 23, 2025

·

Stayed 4 nights

Excellent! Cleanliness!

6

Karma

Aug 7, 2025

·

Stayed 1 night

The room that I stayed in the mirror was cracked, under the sink had some black build up, the pillows were dirty, like sweat from other people. The side of the door to the room was missing a piece of wood. The toilet got clogged up. The toilets in the lobby were not the best but the staff were awesome, respectful & friendly.

2

GUADALUPE

Nov 7, 2024

·

Stayed 2 nights

First of all! The hall are too dark, they need to change those lights, the front of our room super dark, the bathroom's dirty, the shower door make nosies, the bedroom firnuture need to be updated they are old and all scratches, they need to make sure to wash there sheets and bed comfort after a guess check out, our was didty with make-up, the couch was dirty and smell wear. They didn't have any room service, i keep calling and the line sounds busy. I was not happy with my first time staying at this hotel. I wont not recommend to anyone.

8

Francine

Nov 16, 2023

·

Stayed 2 nights

El hotel está bien cuidado y limpio.

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10

jaime

Jan 1, 2024

·

Stayed 1 night

Very clean, very good location within Colon because you’re close to everything!

10

Ranses Rios

Oct 17, 2024

·

Stayed 3 nights

Mejoras las condiciones de limpieza en cuanto a la ropa de cama , tenían un olor a humedad

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10

Huntley

Nov 16, 2025

·

Stayed 1 night

Clean

10

Cristhian Alexis

Feb 28, 2024

·

Stayed 1 night

El desayuno básico, se desconfiguraba las tarejtas y no habia jabon en los compartimentos liquidos

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8

Randy

Feb 15, 2026

·

Stayed 1 night

Room was clean Staff are excellent

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Rooms

Rooms are often spacious and comfortable with good beds, but recurring complaints cite dated or damaged furnishings, A/C problems, weak water pressure and drainage, event noise, and missing in-room amenities like coffee makers or minibars.

Related guest reviews

6

Abraham

Feb 14, 2024

·

Stayed 1 night

Convenient location. Room needs upgrades

4

Rick

Nov 6, 2025

·

Stayed 1 night

Room at 3:00 was pre-set at 19C of 66.2F. Was so cold, sneezed all night no sleep. Tried to reset, and set to 30, 86*. Nothing happened, fan keep blowing cold air. By checkout time at 12:00, temp got up to 23C or 73*. From 3:00 until check out with no air on temp warmed up only 7*....Thermostat does not stop fan from blowing cold presed air, even when I changed it to 30c. Never stay there again as they waste cold air for nothing. 66* is too cold for someone from Costa Rica.....maybe Alaska would be comfortable...........Not Happy !

10

Julia

Aug 10, 2025

·

Stayed 2 nights

Bed comfort

8

ANDREINA

Jul 29, 2024

·

Stayed 1 night

Las habitaciones tenían un olor a humedad

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10

Marta

Oct 12, 2025

·

Stayed 1 night

Los cuartos están muy cómodos y espaciosos.

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4

yitshar

Oct 13, 2023

·

Stayed 1 night

parece que este hotel no le gusta que le hacen reserva por expidia , el hotel estaba medio vacío pero por ser de expidia me dieron habitación en piso 3 junto a una fiesta de 15 anos la musica fue super alta toda la noche ,y no pude dormir . cuando pregunte por late chale out me mostraron una lista de precio .(aun que el hotel estaba medio vacío) segun lo que entendi del personal es que ellos le dan tarifa baja a expidia y por este le dan habitación de segunda (mal ubicados) y de segundo o tercer nivel .

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4

Marisa

Nov 6, 2025

·

Stayed 1 night

Room was not worth the over $100 a night no way old and very broken down. I need to have the TV replaced the strength of the water in the shower was dismal hot water took a little while to get to the room and the lady that helped me at the counter was not pleasant at all.

6

IOANNIS

Mar 5, 2025

·

Stayed 1 night

There isn’t any coffee maker in the room. No mini bar.

8

John

Feb 26, 2025

·

Stayed 3 nights

I spent 3 night at the hotel / Colon. The hotel is situated on the edge of the Colon duty free zone so ideal for shopping. It is situated about a mile from the town centre and water front shops and restaurants / cafes. I would recommend a taxi or Uber $3. The hotel is in good condition. The room allocated was spacious, cleaned each day and very comfortable. I used the gym and the pool area. The gym was reasonably well equipped. The pool area could be doing with being freshened up, painted and new / additional sun loungers purchased. The breakfast provided was satisfactory. All of the staff I encountered were all very friendly / helpful and professional. Around the hotel there are a few fast food outlets and an excellent Lebanese restaurant which I would recommend. Given its proximity to the free port area I think the hotel / staff should take advantage of this and provide guests with info re access. I didn’t realise until my 2nd day that any member of the public could enter and purchase items in the free port area.

6

ELIO

Aug 18, 2024

·

Stayed 2 nights

Buena ubicación. Deficiencias en el desagüe de la ducha.

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Service

Staff are widely praised as friendly, professional, and helpful, though some guests experienced a room assignment error, unhelpful front-desk policies, poor restaurant service, and phone or room-service issues.

Related guest reviews

6

Yamil

Feb 15, 2023

·

Stayed 2 nights

Personal del restaurante muy mal servicio

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8

Robert LahMar

Oct 4, 2025

·

Stayed 4 nights

Great staff

10

Patrick

Oct 25, 2025

·

Stayed 1 night

The only hiccup I had was they accidentally checked in another person shortly after I was in my room. I think it was the clerk’s first day. Good thing I was standing by the door when he entered.

10

tod

Apr 11, 2025

·

Stayed 1 night

Staff was very attentive...

4

Marisa

Nov 6, 2025

·

Stayed 1 night

Room was not worth the over $100 a night no way old and very broken down. I need to have the TV replaced the strength of the water in the shower was dismal hot water took a little while to get to the room and the lady that helped me at the counter was not pleasant at all.

8

Wilbur

Mar 8, 2024

·

Stayed 4 nights

Felt safe and comfortable at property. Internal phone system was problematic. The dials on the phone for front desk, housekeeping, emergency etc did not work. Breakfast buffet was good. Great variety of food choices. The hotel is quite a long distance from the airport. A shuttle would be helpful.

10

carline

Jul 23, 2025

·

Stayed 5 nights

The staff is top tier

6

Delano

Jun 2, 2024

·

Stayed 4 nights

Little discrepancy with the receptcionists. I had a family member who I invited to the room. In order to take few items I wasn’t interested in taking back. The receptionist told me that any person who was to go to the room beside my self had an extra charge. I said it is 12PM this person whoever it is it’s not staying and asleep if that was the case. Then what made me angry it that they gave 10min limited time. I considered that inappropriate and lack of ethic questioning guess and there guess. So since was one day left on my contract I cancelled and move to another hotel. Not quite sure how many stars or STAR this hotel is ranked but, overall more information have to available about guess limitation in that hotel.

8

Randy

Feb 15, 2026

·

Stayed 1 night

Room was clean Staff are excellent

10

Mariano

Jul 29, 2024

·

Stayed 4 nights

Everything was excellent, like always, the staff its amazing, very friendly, and professional, i really enjoy stay here, thank you for everything.

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Location

Very convenient for the Colón Free Zone and easy access, but several reviews advise against walking nearby at night and mention limited dining options in the immediate area.

Related guest reviews

10

Jose

Nov 17, 2024

·

Stayed 1 night

Buena ubicación

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8

Hector

Oct 15, 2023

·

Stayed 1 night

Cerca de Sherman, centrico

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10

PHILLIP

Oct 30, 2025

·

Stayed 1 night

Peaceful and safe place will return soon, easy of access to and from the free zone in Colon..

8

HEESOOK

Sep 4, 2025

·

Stayed 1 night

Very close to the free zone

10

jaime

Jan 1, 2024

·

Stayed 1 night

Very clean, very good location within Colon because you’re close to everything!

10

Henry M

Oct 9, 2025

·

Stayed 4 nights

No hay muchas opciones de alimentación cerca

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4

sharon

Feb 6, 2025

·

Stayed 2 nights

The included breakfast was not good. Was advised by hotel staff to avoid walking anywhere outside the property grounds due to crime. Will never go back to Colon

8

John

Feb 26, 2025

·

Stayed 3 nights

I spent 3 night at the hotel / Colon. The hotel is situated on the edge of the Colon duty free zone so ideal for shopping. It is situated about a mile from the town centre and water front shops and restaurants / cafes. I would recommend a taxi or Uber $3. The hotel is in good condition. The room allocated was spacious, cleaned each day and very comfortable. I used the gym and the pool area. The gym was reasonably well equipped. The pool area could be doing with being freshened up, painted and new / additional sun loungers purchased. The breakfast provided was satisfactory. All of the staff I encountered were all very friendly / helpful and professional. Around the hotel there are a few fast food outlets and an excellent Lebanese restaurant which I would recommend. Given its proximity to the free port area I think the hotel / staff should take advantage of this and provide guests with info re access. I didn’t realise until my 2nd day that any member of the public could enter and purchase items in the free port area.

6

Diane S

Mar 8, 2024

·

Stayed 1 night

hotel was nice enough. Had a smallish pool which we didn’t use. Nice restaurant. Large room with safe. Comfortable bed. However, it was surrounded by a large fence and there were guards at the gates. Attached to it was a small mall for ordinary things, not large stores, and again there were guards walking around. Not a great area. Felt unsafe to leave the hotel area.

10

Vimal

Aug 30, 2025

·

Stayed 2 nights

Not bad Location if you plan on going to the Free Zone. Breakfast was exceptional for the 2 days I spent there, however the coffee isnt free good by Panamanian standards.

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Dining

Breakfast is frequently praised for variety and taste, but feedback is inconsistent: some found it poor or basic, coffee subpar, items occasionally missing, and late-night options or room service limited.

Related guest reviews

10

Argeliz

Oct 28, 2023

·

Stayed 5 nights

Todos muy amables..Excelente desayuno

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8

diorsis

Mar 11, 2025

·

Stayed 5 nights

4 of 5 it can have more places to buy snacks like vending machines with drinks and things like that , once the kitchen is close is really nothing to can get to eat or drink from the hotel it self like nothing but overall good hotel and the forest option to go in to the free zone is nice 🇵🇦🇵🇦💯💯 I'm from Colin so is good to be close also

8

María

Jul 8, 2024

·

Stayed 1 night

Todo muy bien en el hotel, la mala experiencia fue con la comida que sirvieron en la fiesta, muy buena toda pero alguno de los alimentos que consumimos provocó problemas estomacales a varios de los familiares (más de 20 personas con diarrea) solo en nuestro entorno conocido, no sé cuántos más del total de invitados estaban en la misma situación.

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8

José Isidro

Oct 27, 2025

·

Stayed 2 nights

En términos generales bien. Sin embargo me hubiera gustado que hubiera mas opciones de alimentos en los desayunos (uno de los dos desayunos no había huevos en ninguna forma) y el café que fuera un poquito menos puro.

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6

Monica

Jul 21, 2025

·

Stayed 3 nights

The building is beautiful and clean but the breakfast was horrible and not a lot of variety of food. The bathroom did not have liquid soap. The hotel only gives two small bars of soap to wash your hands and bathe. I will not recommend this hotel.

2

GUADALUPE

Nov 7, 2024

·

Stayed 2 nights

First of all! The hall are too dark, they need to change those lights, the front of our room super dark, the bathroom's dirty, the shower door make nosies, the bedroom firnuture need to be updated they are old and all scratches, they need to make sure to wash there sheets and bed comfort after a guess check out, our was didty with make-up, the couch was dirty and smell wear. They didn't have any room service, i keep calling and the line sounds busy. I was not happy with my first time staying at this hotel. I wont not recommend to anyone.

8

Juan

Sep 14, 2025

·

Stayed 6 nights

The Sand Diamond Hotel is a very nice facilities. Service and the staff were excellent. The breakfasts were outstanding, a daily new menu made it interesting and appetizing a mixtures of local and international cosine. My room had a leaky toilets bowl after the first sleepless night, was repaired, the next nightthe same after 2 sleepless nights i was transfed to another room. I was not happy!

10

Lisandra

May 22, 2025

·

Stayed 2 nights

Todos muy atentos y amables,lugar limpio muy trankiloby muy centrico para disfrutar de compras en zona libre,paseo marino,y colon 200.muy recomendado tiene un desayuno incluido muy variado y rico.

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10

Vimal

Aug 30, 2025

·

Stayed 2 nights

Not bad Location if you plan on going to the Free Zone. Breakfast was exceptional for the 2 days I spent there, however the coffee isnt free good by Panamanian standards.

10

Cristhian Alexis

Feb 28, 2024

·

Stayed 1 night

El desayuno básico, se desconfiguraba las tarejtas y no habia jabon en los compartimentos liquidos

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Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $86	3 $85	4 $86	5	6	7 $87
8 $87	9 $86	10 $87	11 $84	12 $86	13	14 $89
15 $89	16 $90	17 $92	18 $92	19 $89	20 $89	21 $92
22 $91	23 $89	24 $89	25 $89	26 $90	27 $92	28 $89
29 $89	30 $92

SAND DIAMOND HOTEL

Prices for SAND DIAMOND HOTEL

Monthly average prices

About this property

Location

Room options

Double Room

Deluxe Room

Guest reviews of SAND DIAMOND HOTEL

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SAND DIAMOND HOTEL

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $97	28 $99	29	30 $88	31 $86