Duja Bodrum

Le séjour était formidable. Chambre correcte, personnel très sympa et formidable. Bonne restauration, idéal pour les familles. Plage magnifique et piscine grandiose.

Que des problèmes pour le nettoyage. Trop de monde dans l’hôtel pas moyen de trouver une place pour se coucher et profiter de la piscine. Aucune discipline et politesse des travailleurs. La nourriture est presque toujours le meme et le coin pâtisserie n’a plus rien en stock à 17h00 malgré qu’il doit fermer à 18h00 (la réponse du travailleur est je ne sais rien faire ils ont tout mangé). Mme Sevcan qui s’occupe de gérer l’équipe du nettoyage, elle nous a promis de nettoyer à nouveau la chambre mais aucune tache n’a été effectuée. Apres avoir parler un chef le lendemain ils ont fais le nécessaire juste avant notre dernière nuit. Horrible comme expérience je regrette énormément.

Sauberkeit und Personal sind super und Speiseauswahl war super

Unfortunately I can’t say this hotel matches its 5 star status. There were some positives: - the pool area is great, no fight for sunbeds at all but this may have been because it was September. - the beach area is also really nice and the seafood restaurant at night was absolutely fabulous - the room was cleaned everyday with no problems However, overall we were quite disappointed, especially with the food. The buffet doesn’t change much each day and my partner found that there was never really much meat on offer. I found the selection extremely beige with pasta, fried food, chips, and more carbs on offer every single night. There just wasn’t many appealing options at all. We actually resorted to eating out in Bodrum, which unfortunately was extremely expensive so be aware of high prices. To get to bodrum the hotel try to offer you a transfer of €50 return - do not take it. A yellow cab is 600 Lira / 13 euros. We were only staying for a week and you are only granted 1 meal at one of the restaurants in the hotel, which is a shame. The room was adequate but very worn and tired. There is no iron in the room (they charge extra to iron anything). In general, we did not find the staff friendly at all, and did not at all feel welcome throughout the hotel. The only staff member who was friendly was ayaz at the Starbucks cafe - he works extremely hard on his own. The drinks are also really inconsistent across all the bars. If you’re looking for a “wow” 5 star, this isn’t the one.

My family enjoyed very much excellent service and facilities we definitely book holiday again