Stawell Grampians Gate C & V Park

Really enjoyed the stay. The room was clean, the staff were excellent and very helpful, and the facilities were perfectly adequate. The price was a little high, but that seems to be the case with accommodation everywhere at the moment. Overall, a very good experience and I’d happily stay again.

Fantastic grate night sleep

After arriving at Stawell for our one night stay, we were informed that the cabin had bunk beds and that it was my error for not securing a double bed. Upon fruitless discussions with the manager, I was yelled at and told to leave with a verbal agreement to a complete refund. As a customer, I've never in my lifetime been spoken to in such an aggressive manner before. I have no hesitation in publishing my experience on my media page for all to read. Your manager needs a lesson in customer relations before his next confrontation with a customer. I explained that paying a further cost for a double bed was outside our budget as aged pensioners but he insisted either pay up or leave, so I left with him slamming the office door after me. Never again. Yours sincerely john Lawton.

Booked tge room for relatives. They were very happy with everything.

The park is lovely and well situated in town. It's an easy walk to the main street for meals, etc. The only issue we experienced was the cabin. It was clean, and the bed was comfortable, but we were unaware before arriving that the bed was up a ladder that was very difficult to access. It needed another handle on the left to make it safe. The TV and fridge being under the bed and the "bus seats" to sit on made relaxing in the room difficult. We had to hunch over to get in and out of that space. If the TV had been up with the bed, it would have been better. A shelf in the bathroom and a towel hook or rail would have also helped. These are small things, but they would have made our stay more comfortable.