The property met our needs. We needed a place within 45 min of the local hospital for our pregnant daughter in law. We needed a pet friendly place where 4 families could stay. We stated up front that 11 people would be staying but the other 4 family members would stop in for Christmas Eve and Christmas. The day we were to get there we were told no parties and we had to pay an extra 300 a day for electric and other added expenses for more than 10 people. Why would be there over Christmas if we couldn’t have a family celebration? The basement, which two of our guests stayed in, had blood stains on the stairwell, screw tips sticking out of the wall, and was not well taken care of. The GFI outlets in the kitchen had been tripped. The dishwasher hadn’t been emptied. The title of the place was pet friendly and perfect for large gatherings that sleeps 15, Then they said small print tells you no parties or pets. It was irritating as all we wanted was a special place to celebrate Christmas together as a family. We felt very much taken advantage of given we had no other options. Luckily VRBO rep helped smooth out the last minute charges. We will be sure when we use a vacation rental again that it will not be one from Red Awning. While VRBO was very helpful, we were disappointed they would allow this property to be posted given the difficulties we had.
The property met our needs. We needed a place within 45 min of the local hospital for our pregnant daughter in law. We needed a pet friendly place where 4 families could stay. We stated up front that 11 people would be staying but the other 4 family members would stop in for Christmas Eve and Christmas. The day we were to get there we were told no parties and we had to pay an extra 300 a day for electric and other added expenses for more than 10 people. Why would be there over Christmas if we couldn’t have a family celebration? The basement, which two of our guests stayed in, had blood stains on the stairwell, screw tips sticking out of the wall, and was not well taken care of. The GFI outlets in the kitchen had been tripped. The dishwasher hadn’t been emptied. The title of the place was pet friendly and perfect for large gatherings that sleeps 15, Then they said small print tells you no parties or pets. It was irritating as all we wanted was a special place to celebrate Christmas together as a family. We felt very much taken advantage of given we had no other options. Luckily VRBO rep helped smooth out the last minute charges. We will be sure when we use a vacation rental again that it will not be one from Red Awning. While VRBO was very helpful, we were disappointed they would allow this property to be posted given the difficulties we had.