Name: Vacation Townhomes by IDILIQ at Encantada Resort
Address: 3070-B Secret Lake Drive, Orlando (med omnejd), West Kissimmee, US
Price range: 107 US$–356 US$ per night
Rating: 8.2

Vad gäster tycker

Recensioner av Encantada Resort Vacation Townhomes by IDILIQ beskriver ett smidigt, gated boende nära Orlandos attraktioner, med rymliga radhus och privata pooler eller bubbelbad som många familjer uppskattar, även om upplevelserna varierar kraftigt beroende på vilket boende man tilldelas.

Städningen är inkonsekvent, med upprepade rapporter om smutsiga golv, dammiga eller unkna interiörer, skadedjur och skräp i de privata poolerna, samtidigt som flera recensioner noterar mycket välskötta boenden. Rummen är rymliga och praktiska men ofta daterade, med återkommande kommentarer om obekväma sängar, slitna möbler och ibland underhållsproblem som svag eller trasig A/C, poolvärmare eller belysning, samt felaktiga lås eller apparater. Uppfattningen om servicen är blandad: många gäster tyckte att personalen var vänlig och hjälpsam, men andra upplevde långsam eller oresponsiv kommunikation, problem med incheckningen efter kontorstid, fel med portkoder eller åtkomst, och bristande uppföljning av önskemål. Förvänta dig ett smidigt familjebaserat boende med gott om utrymme och pooler, men kvalitet och underhåll kan variera.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna uppskattar de privata poolerna eller bubbelbaden och det gated området, och vissa gillar samhällspoolerna och klubbhusen. Återkommande problem inkluderar smutsiga privata pooler och värmare eller belysning som inte fungerar, samt ibland rapporter om begränsad eller besvärlig tillgång till klubbhuset.

Relaterade gästrecensioner

10

Melanie

5 aug. 2025

·

Stannade 3 nätter

Love that there was a private as well as a community pool

10

Natasha

27 sep. 2025

·

Stannade 2 nätter

It was an amazing stay. My kids loved the pool

10

john

6 sep. 2025

·

Stannade 3 nätter

Issue with the underground pool lights In the unit otherwise everything was good

10

Corey

23 maj 2025

·

Stannade 6 nätter

Wonderful place to stay, hottub on the porch was amazing. Highly recommend

8

Angelica

16 juli 2025

·

Stannade 3 nätter

The house was beautiful and quiet. I was a little upset because I went with my husband and 3 kids and the room was not ready at check in , the pool had bugs that you needed to clean out yourself and it was missing a few toiletries. But overall it was an nice experience for a 3 days vacation.

10

Arlene

20 okt. 2025

·

Stannade 4 nätter

The hot tub was great

6

mackenzie

10 feb. 2024

·

Stannade 7 nätter

Clubhouse is never open at a reasonable time. Not enough staff on sight to help. Our pool heater never worked…. And they never came to fix it after we called. Victoria was the only employee around and she was helpful.

6

Phaivanh

19 apr. 2025

·

Stannade 3 nätter

It was ok for our stay. Needed some cleaning, bed was broken downstairs, light in pool did not work, no cleaning net for pool to collect debris, and no clear instructions for check out. But the pool was nice and warm even at 9pm.

2

Olivia

28 aug. 2025

·

Stannade 5 nätter

The property was very tired and out dated. The pool area is unsafe and dirty. The pool itself was dirty and the filter didn’t work. The fridge had my full shop in and then realised it wasn’t working and couldn’t be fixed until after the weekend. The management company came out to fix the problems reported but couldn’t and didn’t have any other properties available to move to. Not happy at all and asked for a refund but as the rate was non refundable they refused. We booked another place to stay and lost the money on the house instead of staying as it wasn’t fit for purpose. We have stayed at this resort before and been super impressed but not this time and won’t be returning.

2

Jose

9 apr. 2025

·

Stannade 7 nätter

So upon arrival the pool was super dirty the jet did not work contacted the front desk and ask them to send someone to clean it and fix it and nobody ever showed up so my kids did not get inside the pool not once since we stayed there or get to enjoy it I am very dissapointed and if I don’t received a call from them I soon will file a dispute with my bank

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Återkopplingen är blandad: upprepade rapporter om smutsiga golv, damm eller unken lukt, mögel och skadedjur (myror eller kackerlackor), plus skräp i privata pooler, samtidigt som andra tyckte att boendet var mycket rent.

Relaterade gästrecensioner

6

Shequita

10 apr. 2024

·

Stannade 7 nätter

I don't normally write reviews but I thought this stay warranted one. Overall we had a wonderful stay at Encantada. Our children loved that they could walk out the back door and straight into our personal pool. We really felt like we were at home away from home. The close proximity to shopping, the highway and various food options were definitely a plus. We were very disappointed however, by how dirty the unit was. The layer of dust which was caked up on various fixtures was appalling. The carpet and sofas are in dire need of a deep clean. When we were leaving, my son was checking his room to make sure he wasn't leaving anything, and found a sanitary pad stuck to the back of the curtain next to his bed along with glasses under his bed. The sanitary napkin was open and out of the wrapper so it was unclear whether it was used or not. This definitely made me not want to either recommend this place to someone in the future nor stay here again. Maybe I will try their sister resort next time.

2

Tiffany

10 juni 2025

·

Stannade 3 nätter

Horrible! Pictures are not even close to as described! Not clean! Very unsatisfied!!

8

Norma

13 juni 2025

·

Stannade 10 nätter

Property wasn’t as clean as expected - floors specifically were quite dirty.

2

Amanda

1 okt. 2025

·

Stannade 14 nätter

The house we got was dirty and dusty and not equipped for renters. The outside area around the pool was disgusting, the inside wasn’t much better. Mold everywhere inside and outside the lanai was all tore up with big pieces missing so anything could get in at anytime. No pool skimmer to clean all the things that did get in the pool from it being ripped up. The stones around the pool were all uneven and some were broke there was weeds all grown up in the bricks and mold on all the furniture outside and all over around the pool on the walls and ground. Didn’t use the pool area at all because of the condition it was in. Inside smelt closed up when we got there and very musty the vents and blinds all needed cleaned we had to call the front desk and they did send someone in to do another clean after being there one night because it was just awful it didn’t seem like this place was ready to have visitors it seems like a place that they are trying to sell and can’t so they have it listed for vacationers use on Expedia. We were supposed to stay 10 days we only stayed 3 and left early. Got no refund on it at all even after explaining our concerns to the front desk several times. They didn’t care I do not recommend this place at all the other houses around us didn’t look like they were kept up any better ether I wouldn’t recommend booking here find some where else. Plus it was way over priced especially for what it was.

10

Meosha

14 apr. 2025

·

Stannade 2 nätter

The property was amazing! Exactly like the pictures! I wouldn't hesitate to recommend this property. It was very clean not even a spec of dust!

6

Soraya

13 dec. 2024

·

Stannade 10 nätter

The amenities were really pretty, but the house was unclean, the pool was dirty to the point we couldn’t even use it and it was warm only for the first day, the air conditioner was broken - we called them to fix it and they did, but the house was still crazy hot. The house had mould and in the main bedroom upstairs there were things other guests left behind under the bed. Even a vaper among other things. The house would be amazing if it weren’t for the uncleanliness and the air conditioning issues. Location wise it’s pretty good.

6

Valerie

21 okt. 2024

·

Stannade 4 nätter

The property was awesome. However, they needed to be cleaned with the house( floors and bathroom), and the towels were not in good cleaning condition. I suggested that other visitors bring their towels or Clorox with soap to wash the towels since the property has washers and dryers. Another suggestion for the property renters, place sufficient bathroom paper or suggested to bring it.

6

Angela

16 nov. 2024

·

Stannade 3 nätter

We were disappointed with the cleanliness of the interior of property. The roof of the lanai was ripped in many places so no protection from insects, squirrels and other small animals. The pool had not been cleaned. The beds were really old and noisy. They need to be replaced.

6

James

12 okt. 2025

·

Stannade 3 nätter

Staff was great, communication till arrival was great and staff on site were great. I do have some issues with the property I was involved in. Washing machine was moldy, floors unswept, patio furniture moldy, obvious water damage which hasn't been fully repaired upstairs. The pool was way smaller than the photos. I was given a larger unit without my knowledge with a smaller pool. The reason i did not notice this until the following day was because of the 4pm check-in and a early meeting. I payed a $100 + cleaning fee to walk into a dirty condo. I would love to speak to someone about my stay but I dont know how far this goes. Again the staff was amazing but the condo was less than acceptable.

6

Roman

25 apr. 2025

·

Stannade 3 nätter

From the moment we drove up we started off with a bad experience with the gate guard. He was asking us for a gate pin when we haven't even checked in yet. Asked for an address of where we're staying and literally had no information yet and repeatedly told him we haven't checked in and his overall communication was below dismal. The place where we stayed itself really needs some work. The carpet on the stairs needs replacing. There was a bug in the house that we saw crawling in the kitchen and the pool in the back wasn't cleaned before we checked in at all. Lots of leaves and bugs in it. Not sure how since it's screened in. No extra toilet paper. Trash bags or blankets.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Radhusen är rymliga och praktiska för familjer, men många noterar daterad inredning, slitna eller instabila möbler och obekväma sängar, med ibland problem med A/C, lås och armaturer samt lite oljud eller dålig utsikt i vissa boenden.

Relaterade gästrecensioner

2

Yoinet

10 aug. 2025

·

Stannade 4 nätter

Was a terrible experience the king size bed and the mattress were uncomfortable everytime you move the bed started making noices also the hot tub was having issues to regulate the temperature, I will never recommend this place, everytime we sitting down in the couch we were sinking, they should change few things before continuing renting the townhouses.

8

Jocelyn

15 nov. 2023

·

Stannade 6 nätter

Unlike the property except that what I am expecting are 1 King, 2 queens and 2 twins but instead we got 1 king, 4 twins and 1 queen.

2

Airelys

11 feb. 2024

·

The property was in bad condition. This is oue third day hear without air conditioning. This is unacceptable. Nobody answers our complaints. How could you offer this property for people who only wants enjoy with the family

2

Glen

8 jan. 2025

·

Stannade 1 natt

Property was very unkept. Needs a total renovation! The property was also right next to a trash can compactor and kept us up all night. We booked a house with a pool but it was all open next to the community trash disposal and everyone could view us in pool. House was dirty and very old and damaged .

8

Jessica

12 okt. 2024

·

Stannade 2 nätter

This rental is ideal if you’re planning a trip to Disney, with its convenient location near Disney Springs, theme parks, and plenty of shopping. However, there were several drawbacks. The community gate was broken upon arrival, remaining open all weekend, which made the security guard feel redundant. I specifically chose this rental for the hot tub, but it was disappointing to find that only half the jets were working. While the outdoor area is screened in, there were spider webs and flies, which undermined its purpose. Additionally, the sliding glass door didn’t lock, which felt unsafe, especially for a solo traveler. The beds and pillows were firm and springy—nothing special. There were also minor issues like a damaged couch and dining table, scuffed walls, and general wear and tear. Overall, my stay was decent since I spent most of my time outside the unit, but the property needs updates if they plan to maintain their current rates. It felt overpriced for the condition of the unit. Also, be wary of hidden fees—read the fine print. Although I paid in advance, I was charged additional fees for a deposit and resort fees upon arrival. In summary, the location is great, but the unit itself needs improvement.

6

Soraya

13 dec. 2024

·

Stannade 10 nätter

The amenities were really pretty, but the house was unclean, the pool was dirty to the point we couldn’t even use it and it was warm only for the first day, the air conditioner was broken - we called them to fix it and they did, but the house was still crazy hot. The house had mould and in the main bedroom upstairs there were things other guests left behind under the bed. Even a vaper among other things. The house would be amazing if it weren’t for the uncleanliness and the air conditioning issues. Location wise it’s pretty good.

8

anna

29 dec. 2024

·

Stannade 3 nätter

Encantada condominium - We stayed at Bird of Paradise st -will need a car to access the facilities - is a drive away to the main building ( pool, gym etc ) but very good for families staying in Orlando that are not planing to spend the whole day out going to parks - beautiful property and house well kept - kitchen fully equipped- love the fact we had showers- specially with elderly parents A few points: - would be helpful to have a hair dryer - main bedroom- double bed: suggest to replace the spring mattress - very noisy and uncomfortable - the concierge at the front desk ( blond lady ) that look after the residents is fantastic and great asset to your company.

8

Sophie

30 sep. 2025

·

Stannade 6 nätter

The unit was great for our large group of people. The only issue was some cheaply made furniture that seemed very wobbly.

10

Sue

3 maj 2023

·

Stannade 5 nätter

Most everything was great. The only negative things were there were no ceiling lights in the second and third bedrooms, the carpet on stairs was not overly clean, and the toilet paper was very rough. I would stay there again.

8

Benjamin

3 sep. 2024

·

Stannade 11 nätter

This is our second stay at Encantada. The quality of villa this time in comparison to the previous was poor. The villa lacked basic facilities including electric kettle, cheese grater and a limited amount of pillows (1 per person) in addition the decor was very sparse especially the second bedroom. The property although very clean was basic and requires modernising particularly the kitchen and bathrooms. The house could do with additional soft furnishings to improve the overall feel. Despite this Encantada is a great resort in a very good location.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig och hjälpsam. Kommunikationen och responsen är dock varierande, med återkommande problem med incheckning eller åtkomstkoder, problem med portvakter eller tillträde efter kontorstid, samt förseningar med att tillgodose underhålls- eller förbrukningsförfrågningar.

Relaterade gästrecensioner

10

Dorca

9 sep. 2024

·

Stannade 6 nätter

I stayed at Encantada for 1 week, it was a girls trip with myself and my two friends, and I have nothing but great things to say about this place. As we drove up, I loved that it was a gated community and you had to punch in a code to go in, so immediately I felt safe. The front desk was excellent. We were greeted warmly and even though we arrived a little early and the room wasn’t ready, within 15 mins it was all ready for us. We had house 8536 Bay Lilly Loop (4 Bedroom Townhouse) we opted on the 4 bedrooms because it had a bigger pool. Upon walking in it smelled amazing as if it were just cleaned. The entire house was super clean and with all the extras that were needed for our stay. The beds were a little hard but bearable. The water pressure could have been a little better but other than that our stay was awesome! The private pool we absolutely loved and took advantage of every chance we could. We also visited the communal pool which we also loved. I was initially a little scared of what I was going to find because of the mixed reviews on here about this place, however the place exceeded all of my expectations and my friends and I were immediately at ease. I Will definitely be coming back and will be recommending it to others. It was near everything including the premium outlets. Thank you so much Encantada for making our stay a great one!

2

Prashanthi

22 mars 2024

·

Stannade 5 nätter

I was there for 5 nights. Communication was horrible. The rooms were not ready when we got there around 4.30pm. They charged more than what I was supposed to be paying. Overall bad experience with them.

6

Irma

8 mars 2024

·

Stannade 3 nätter

Do not check in after hours. I waited 30 minutes for the guard for check in. He was not at the guard house. When he got back he wanted me to go to the back of the line of cars that had gathered while waiting. By this time there were a minimum of 12 cars. I said no so he threatened me to call the cops if i didn’t go to the back. I told him i waited patiently now over 30 minutes and i was not going to move. He eventually opened the other gate to let the line of cars through and finally helped me for check in. Other than that unit was clean, beds were ok. Plenty of towels and toiletries. Did not use any of the properties amenities while visiting.

2

Amber

22 juni 2025

·

Stannade 7 nätter

First, I arrived at the property around 11pm. The security guard had to check me in. There’s only one lane and you have to use a key pad. So I had to circle around the security booth to let other visitors in as I was checking in. Secondly, my young child had an accident the first night. We got up and stripped the bed. I emailed and called for a new set of sheets, mattress cover, comforter and duvet. I only received sheets. I was told everyday that they would contact housekeeping and I would receive my comforter. The room I stayed in was freezing so we had to turn the air up but in turn it made my other family warm at night. I didn’t get a comforter until the night before I left. Make sure you know some Spanish, use a translator app or something because the entire staff is Hispanic and half don’t know English. Lastly, the pool area was not well lit and the pool light did not work. It took for me to contact Expedia who then contacted the property on behalf before they did anything. Still didn’t have a pool light but the outside pool area was now lit.

6

mackenzie

10 feb. 2024

·

Stannade 7 nätter

Clubhouse is never open at a reasonable time. Not enough staff on sight to help. Our pool heater never worked…. And they never came to fix it after we called. Victoria was the only employee around and she was helpful.

8

Lu

19 apr. 2025

·

Stannade 5 nätter

Property was nice, but upon arrival there was issues getting into our room. The code that was provided didn't work. Inhave to go back 3 times before the correct code was given. Also there were ants and other bugs in the kitchen. Thankfully we were not in our room most of the time. The spa was nice and the room was very specious. We rented the 2 room condo, with a full kitchen. Hoppefully this review helps others

10

IRONZA

8 feb. 2023

·

Friendly staff

8

Amanda

8 maj 2023

·

Stannade 7 nätter

The Encantada is a good place to stay. I had no issues at check in (I arrived while the front desk was open), they were very communicative about being a self-service resort which I already knew and am totally okay with. We have stayed here before, multiple times. The condo we stayed in was clean and stocked as expected based on information provided and available on their website. We had zero issues walking around the property or accessing amenities. The girl working the front desk was friendly and the one problem we had was resolved on the second day of the issue and the gentleman from maintenance we spoke to was also kind and friendly. I would say the only thing for improvement is that one of the pools needs to be refinished and I did not receive any of the VIP benefits I was supposed to receive with this being a VIP hotel for Expedia. I did answer these question regarding not receiving the VIP benefits in a survey when I checked in through Expedia and received a message that a manager would reach out to me from the hotel, but did not receive any contact or the VIP benefits after this. Even though it is a good hotel and I would stay again, Expedia needs to remove them as a VIP Hotel.

10

Maria E

23 apr. 2025

·

Stannade 5 nätter

Experience was amazing. Starting from the check in, during the vacation and check out their service was responsible and attentive. I would recommend this place 100%

10

Ashley

14 juni 2025

·

Stannade 3 nätter

Everything was great. Had to do late check-in due and checked in at the security desk. Overall, the resort and amenities were great. Definitely will stay again.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Generellt sett hyllat som ett praktiskt läge för Disney och restauranger och shopping i området, med en lugn, gated miljö. Ett fåtal noterade nackdelar såsom närhet till en soptunna eller en trasig grind.

Relaterade gästrecensioner

10

Ryan

23 nov. 2024

·

Stannade 16 nätter

We loved the location and the community amenities. House was nice, clean and exactly what we needed.

10

Jillian

22 okt. 2023

·

Stannade 5 nätter

Beautiful property, enjoyed the private pool and the resort pools too. Location was perfect, outside of the crazy busy areas but close enough to get to attractions!

10

Dorca

9 sep. 2024

·

Stannade 6 nätter

I stayed at Encantada for 1 week, it was a girls trip with myself and my two friends, and I have nothing but great things to say about this place. As we drove up, I loved that it was a gated community and you had to punch in a code to go in, so immediately I felt safe. The front desk was excellent. We were greeted warmly and even though we arrived a little early and the room wasn’t ready, within 15 mins it was all ready for us. We had house 8536 Bay Lilly Loop (4 Bedroom Townhouse) we opted on the 4 bedrooms because it had a bigger pool. Upon walking in it smelled amazing as if it were just cleaned. The entire house was super clean and with all the extras that were needed for our stay. The beds were a little hard but bearable. The water pressure could have been a little better but other than that our stay was awesome! The private pool we absolutely loved and took advantage of every chance we could. We also visited the communal pool which we also loved. I was initially a little scared of what I was going to find because of the mixed reviews on here about this place, however the place exceeded all of my expectations and my friends and I were immediately at ease. I Will definitely be coming back and will be recommending it to others. It was near everything including the premium outlets. Thank you so much Encantada for making our stay a great one!

10

Jason P

14 juni 2025

·

Stannade 8 nätter

Stayed here 2 years in a row & we love the location & everything about the property! Staff is friendly. Definitely coming back in the future!

6

Tiffany

17 mars 2024

·

Stannade 2 nätter

Distance to restaurants and stores.

10

Elizabeth

14 dec. 2025

·

Stannade 5 nätter

Very clean, quiet, friendly staff, great location

10

laymis

13 aug. 2024

·

Stannade 4 nätter

**Great Stay with a Few Considerations** We had a wonderful stay at this Encantada Resort Vacation Townhomes by IDILIQ over the weekend. The house was well-equipped with everything we needed, and the pool was a fantastic bonus, especially after long, hot days at the park. The location was convenient, with the parks just 20-30 minutes away and only an 8-minute drive to restaurants and Publix. However, we did feel that the cleaning and resort fees charged at check-in were a bit steep, totaling $268. Despite this, we enjoyed our time and appreciated the amenities provided.

10

Robbert

10 juni 2024

·

Stannade 16 nätter

Nice large houses, well equipped. Nice kitchen and fully equipped. Large smart TV in the living room. Supermarkets, restaurants and shops 5 minutes away by car.

10

Mai Chia

31 okt. 2023

·

Stannade 6 nätter

Great property. A little bit of a drive to Disney but it was nice. Might stay again for next time

10

Ben

19 apr. 2023

·

Stannade 7 nätter

We spent a week, and found clean property helpful the staff, great location 15 minutes from all the parks.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Inte tillräckligt med information i recensionerna.

Relaterade gästrecensioner

8

Felix

5 sep. 2023

·

Stannade 3 nätter

Property was clean . Staff friendly . Easy check in and check out . Pet fee very expensive compare to other properties. Club house pool was dirty and cafe closed on weekends. Are is good , close to Disney and a lot of restaurants .

8

Amy

16 okt. 2025

·

Stannade 3 nätter

The place over all was good however, the view of th lake we paid extra wasn’t really a view . It was the end of a pond. They could provide bre

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

sö	må	ti	on	to	fr	lö
1 $107	2 $112	3 $112	4 $113	5 $119	6 $168	7 $158
8 $125	9 $121	10 $122	11 $120	12 $121	13 $150	14 $151
15 $123	16 $122	17 $122	18 $122	19 $121	20 $172	21 $329
22 $125	23 $281	24 $280	25 $332	26	27 $356	28
29 $125	30 $280

Vacation Townhomes by IDILIQ at Encantada Resort

Om detta boende

Läge

Rumsalternativ

Townhome Deluxe - 3 sovrum - privat pool

Townhome Standard - 3 sovrum - bubbelpool

Exklusivt townhome - 4 sovrum - privat pool

Townhome Standard - 2 sovrum - bubbelpool

Townhome Premium - 2 sovrum - sjöutsikt - vid sjön

Gästrecensioner för Vacation Townhomes by IDILIQ at Encantada Resort

Vad gäster tycker

Inga skrivna recensioner

Boendets policy

Instruktioner för incheckning

Deposition

Bra att veta

Tillval

Priser för kommande datum

Företagsuppgifter

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $278	22 $112	23 $133	24 $159
25 $113	26 $111	27 $113	28 $112	29 $113	30 $134	31 $134