Name: Home2 Suites by Hilton Phoenix Downtown
Address: 125 E Jackson St, Phoenix, Comté de Maricopa, US
Price range: 124 $US–796 $US per night
Rating: 8.8

Ce qu'en disent des voyageurs

Au Home2 Suites by Hilton Phoenix Downtown, les voyageurs apprécient régulièrement l'emplacement idéal permettant de se déplacer facilement à pied près du Chase Field et du Footprint Center, les suites spacieuses, le personnel accueillant et le petit-déjeuner généralement bon, tout en signalant fréquemment le stationnement obligatoire en service de voiturier avec des frais élevés et les embouteillages lors des événements.

La plupart trouvent l'établissement propre et les chambres confortables, bien que certains signalent des problèmes d'entretien, du bruit provenant de la climatisation ou des trains à proximité, et des oublis de ménage. Le quartier peut sembler calme ou peu sûr après la tombée de la nuit pour certains, et les fermetures de routes pendant les événements peuvent compliquer les arrivées. Attendez-vous à un accès pratique aux événements, mais avec des compromis concernant le stationnement et quelques incohérences occasionnelles dans le service.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le stationnement est uniquement en service de voiturier et est largement considéré comme coûteux, avec parfois de longues files d'attente et des difficultés d'accès lors des événements ; certains notent que le bar est rarement ouvert et qu'il n'y a pas de piscine, tandis que la salle de sport est appréciée.

Avis de voyageur à ce sujet

8

Kat

13 oct. 2025

·

A séjourné 1 nuit

Valet parking only, long lines to check your car in. no organization so first serve was whoever could shove up to stop in the middle of the street closest to the hotel instead of first come first serve. No views but perfect for walking to stadiums. Everything else was great

8

Dannielah

5 juil. 2025

·

A séjourné 1 nuit

Great central location. Not a fan of no pool or the bar closing at 5pm.

8

Lisa

20 oct. 2025

·

A séjourné 2 nuits

The parking/valet situation was not ideal and very inconvenient

6

Gabriel

29 nov. 2025

·

A séjourné 2 nuits

I did not realize you had to pay for valet parking. There is no parking so you have to valet. It cost me 90 dollars for 2 nights. I wont be staying there anymore. When I called to ask for parking they said just pull up to valet didnt mention it was 45 a night. Put a damper on my stay when I got the bill.

10

Stacey

12 sept. 2024

·

A séjourné 3 nuits

Great for attending events next door at On Jackson. The gym is top notch! Love it when a hotel has foam rollers and weights.

8

Alvera

14 janv. 2025

·

A séjourné 3 nuits

Good location for sport events or concerts. Stayed here 2 times and both times we're great. It is valet parking only so make sure to have extra cash for tips. They do have a link where u can pay for tips.

10

Kristen

19 avr. 2025

·

A séjourné 4 nuits

Hotel is located within walking distance of many restaurants and the convention center. Valet parking was convenient but pricey. Free breakfast had a variety of options.

8

Susan

1 sept. 2025

·

A séjourné 3 nuits

Parking was indicated as available but turned out you had to valet. Also indication that there was a bar which it was, but it was never open at anytime (morning - evening).

10

Kristine

4 sept. 2025

·

A séjourné 1 nuit

Very nice accommodations. Valet parking was an unexpected expense, but convenient and easy to get access to your car with text link.

10

Danielle

28 août 2025

·

A séjourné 2 nuits

They have $100 required valet parking when you get to the hotel, but it's a really clean, nice, and conveniently located hotel. Will definitely stay again. Complimentary breakfast was also delicious with many options

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients décrivent l'hôtel et les chambres comme étant très propres, mais plusieurs signalent des lacunes telles que des sols de douche tachés, des cheveux sur les draps et un manque de ménage.

Avis de voyageur à ce sujet

10

Stephen

20 sept. 2025

·

A séjourné 3 nuits

Staff was very friendly, valet service super quick, hotel is located in a great spot for baseball or basketball and walking distance to food store and tons of restaurants. Only downside was shower floor was stained and dirty.

10

Ken

22 déc. 2025

·

A séjourné 4 nuits

Very clean as usual. And Brett was amazing.

8

Maegan

14 sept. 2025

·

A séjourné 1 nuit

Perfect walking distance to chase field. I have also stayed here for events at footprint center. No fighting crowds to leave in a vehicle or waiting hours for an uber with hundreds of other people. Very clean, very good staff as well. The only thing not up to par was the breakfast. it was actually really bad, and I didnt expect that from this otherwise wonderful hotel.

6

Greg

4 juil. 2025

·

A séjourné 3 nuits

Close to Chase field and Phoenix arena. Lobby and breakfast area clean and comfy. Our room needed some maintenance. Shampoo dispenser had fallen off thr wall. King mattress was terribly sagging. Not comfortable. Dirty, old wash cloth was tossed to the back of a shelf in the bathroom. Missed by housekeeping for months. Dishwasher did not work. Fridge was good size and very cold.

10

Jennifer

15 oct. 2025

·

A séjourné 1 nuit

Super close to event stadium. Quiet. Clean. Comfortable.

10

Martha

6 janv. 2026

·

A séjourné 1 nuit

Room was nice and clean,

10

RALPH

24 sept. 2025

·

A séjourné 6 nuits

Room was very clean and spacious. Friendly staff. A five-minute walk to Chase Field. Close to restaurants.

8

Marie

18 juin 2025

·

A séjourné 2 nuits

The staff were amazing. Someone was always at the front desk. My only concerns were the hallway to the rooms were so hot that it felt like we stepped into an over. The rooms were clean but the carpets in both rooms had stains. They looked looked like animal urine stain that they'd tried to clean.

10

Ayaan

7 janv. 2025

·

A séjourné 2 nuits

The cleanest, affordable and centered to all downtown areas and update to style! Although our stay was just two nights, no parking it was just expensive valet parking. They were charging a bit more and I really didn’t see any parking at the back and the only other thing I would say the microwave was not working. We try to heat it up one thing we had and called the front desk. They weren’t able to help, but other than that this is the best stay!

6

Anju

28 déc. 2024

·

A séjourné 1 nuit

The cleanliness wasn't up to the expectation.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites sont spacieuses et confortables avec de pratiques cuisines, mais les clients signalent occasionnellement des problèmes d'entretien (portes, accessoires, téléviseurs), une climatisation bruyante ou du bruit de train tôt le matin, et certains canapés-lits ou matelas inconfortables.

Avis de voyageur à ce sujet

8

Derek

4 oct. 2025

·

A séjourné 1 nuit

This was the nicest room I’ve ever been in.

10

Kaylie

16 sept. 2025

·

A séjourné 2 nuits

Hotel was so close to the ball field. There was breakfast at the hotel in the morning and we found it to be quiet and relaxing. There were lots of dining options in the area which was a short walk from the hotel. Would stay here again

8

Oliver

11 oct. 2025

·

A séjourné 7 nuits

Clean, comfortable, great location, breakfast is basic but had healthy options. 24 hr tea and coffee for free. Room was much bigger than expected, with kitchenette. Shower and bathroom was very good. Air conditioning unit was not great as it smelled so probably no hepa filter.

6

Greg

4 juil. 2025

·

A séjourné 3 nuits

Close to Chase field and Phoenix arena. Lobby and breakfast area clean and comfy. Our room needed some maintenance. Shampoo dispenser had fallen off thr wall. King mattress was terribly sagging. Not comfortable. Dirty, old wash cloth was tossed to the back of a shelf in the bathroom. Missed by housekeeping for months. Dishwasher did not work. Fridge was good size and very cold.

8

Alfredo

26 avr. 2025

·

A séjourné 1 nuit

If you chose a room with a sofa bed then be expecting a very uncomfortable nights sleep unless you enjoy sleeping on a bed of nails…BUT when I went to the front desk asking for a room switch, Teana at the front desk was so wonderful and accommodating that it made it less inconvenient, thank you Teana. Hotel was clean, valet parking was great. For me personally, I found the ultra white lighting made the look and feel less elegant and warm than it could have been.

10

Rick

7 déc. 2025

·

A séjourné 1 nuit

Very spacious suite. Staff were exceptionally accommodating. Breakfast was considerably more than what one normally gets. Valet service quite prompt.

10

Daniel

2 nov. 2025

·

A séjourné 1 nuit

Everything was perfect and the rooms are huge

6

Mahdi

16 déc. 2024

·

A séjourné 1 nuit

The hotel itself was great. But we woke up mid night by loud sound of a passing train. We found out the hotel is right beside the track. It took us an hour to get back to sleep but it wasn't over. Till morning there was a few other trains passing that makes it impossible to have good sleep. If you are going to that hotel ask for a room on there side of the building or not go at all.

8

Ashley

8 juil. 2025

·

A séjourné 1 nuit

The valet parking is strange but it works well unless it’s during check in time. Our party had three rooms and one had a clogged drain, one had a broken refrigerator and then one of us got locked out of our room because the security bolt caught on the door. The free breakfast was amazing, there were tons of options to choose from. The beds and sheets were extremely comfortable and the room temperature was great! We went to a baseball game at Chase field so the location was the best as it was only a couple blocks walk. There is also a grocery store and Starbucks a block away :)

8

Craig

8 juil. 2025

·

A séjourné 1 nuit

The AC was very noisy. Woke us up a couple of times during the night.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent aimable et serviable, et le service de voiturier peut être rapide, mais certains clients ont rencontré un enregistrement lent ou chaotique lors des événements, des interactions désagréables ou peu coopératives avec la réception, et des problèmes de facturation ou de communication.

Avis de voyageur à ce sujet

10

Vivian

14 déc. 2025

·

A séjourné 1 nuit

Hotel was right across the street from an event I attended!! Staff was also very nice and helpful!!

6

Trisha

7 oct. 2025

·

A séjourné 2 nuits

We were here from Prescott for emergency eye surgery my husband had to have for detached retina. We booked 2 nights originally as we weren’t sure what surgery was going to entail. Needed a third night so I messaged via text with front desk night before and confirmed yes we could add a 3rd night and I could book via their site or 3rd party (hotels.com). Was ensured that once booked to let them Know and they would pull the reservation and keep us in same room since husband had surgery and couldn’t change rooms. He had to lay facedown for 48 hours no exceptions. Long story short message wasn’t related and there was a big deal with the reservation and getting to be able to keep same room. Front desk particularly in evening hours were not very polite, accommodating or professional. Requested toilet paper and was told “ we have nobody here to bring it up, but it will be at the front desk.” Went down to get it and front desk young lady was leaned over counter on her cell phone, chatting it up with security guard. One single roll of toilet paper was on the front desk and we asked if it was ours since we called. No real response. One single roll, half used. Not new, not clean. Not sure where from.

10

Shannon

28 juil. 2025

·

A séjourné 5 nuits

We were there for a 5 night stay. The first night we were very tired as we came from the eastern time zone. The room darkening blind in our room wouldn’t come down. I asked for some help and they sent Christian. He was spectacular. So kind. The shade was broken so they gave us a new room! He brought a luggage carrier up for us and was just so helpful.

10

Sarah

23 juil. 2024

·

A séjourné 2 nuits

Friendly staff who worked hard through a system outage during a major event. Great breakfast, location was perfect, room was clean!

2

Samantha

8 déc. 2024

·

A séjourné 1 nuit

Unfortunately I will not be returning to this property after the valet damaged our vehicle and when we notified the property they said to contact a third party, no sympathy, no customer service. Basically not their problem which is very unfortunate. Self parking isn’t even an option. We have never had this happen before. Now our car won’t start properly.

10

Lois

20 juil. 2025

·

A séjourné 2 nuits

The entire staff was extremely helpful and very knowledgeable. The property was well maintained. The entire staff was outstanding!

10

Sidney

21 avr. 2025

·

A séjourné 3 nuits

Hotel staff is great. Valet is rude!

2

David

19 oct. 2025

·

A séjourné 2 nuits

This is the MOST UNPROFESSIONAL HOTEL I have ever experienced. I booked this room for a Celebrity Performer that was doing an event down the street the following day. I booked the room for 2 nights through Hotels.com and paid for the room. The performer was not going to arrive until early in the morning the following day. I called the hotel on Wednesday evening at 10:00 PM to let them know that the reservation wasn't going to arrive until 10:00 AM the following morning so they wouldn't give the room away. I booked for two nights to ensure early check-in. The phone rang for 35 minutes without anyone answering. I called Hilton's 800 number and they would not do anything for me since I booked through Hotels.com. When I finally got them to pick up the phone at the hotel at 10:35, I asked if it was normal to not pick up the phone for 35 minutes. They said they were "too busy" to pick up. Then when I explained what I was trying to do, they said I had to call back at midnight. I calmly pushed back saying I had to get up at 5 AM and it wasn't really practical for me to stay up another hour and a half. They said that's their policy and then hung up on me. I called back and they didn't answer the phone. Then when I reached someone again and started over, this person hung up on me like I was in third grade. Again, I did not swear or raise my voice. The third time I was told I had to call back and find a manager. The fourth time, someone helped me. Unacceptable.

10

Anna

22 janv. 2025

·

A séjourné 1 nuit

From the moment we arrived, valet and front desk was amazing. Shout out to Casey at the front desk!!!!

10

tracy

14 déc. 2025

·

A séjourné 2 nuits

Staff is amazing

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement excellent et facilement accessible à pied pour le Chase Field, le Footprint Center et le centre de congrès ; certains ont trouvé que les environs étaient calmes ou peu sûrs la nuit, et les fermetures de routes lors des événements peuvent rendre le dépose-minute difficile.

Avis de voyageur à ce sujet

10

Richard

20 mai 2025

·

A séjourné 1 nuit

Walked to PHX Center for concert. Great location.

10

Glenda

5 sept. 2025

·

A séjourné 1 nuit

Wonderful staff and service. Great room at a reasonable price. I liked being downtown.

10

Roger

2 oct. 2025

·

A séjourné 3 nuits

Close proximity to restaurants, shopping, sports arenas.

10

Bhavesh

1 janv. 2026

·

A séjourné 1 nuit

Great location in downtown

10

Ketty

25 août 2025

·

A séjourné 1 nuit

I like the location of the property being downtown and walking distance to some of the attractions and shops. Property was very clean as well and room size was awesome. Great value for that time of the year. Property is close to government center and not too much activity after dark. Street appeared deserted.

10

Jennifer

15 oct. 2025

·

A séjourné 1 nuit

Super close to event stadium. Quiet. Clean. Comfortable.

10

Rodney

15 oct. 2025

·

A séjourné 1 nuit

Ideal location for anything downtown

10

RALPH

24 sept. 2025

·

A séjourné 6 nuits

Room was very clean and spacious. Friendly staff. A five-minute walk to Chase Field. Close to restaurants.

10

Mercedes

29 juil. 2024

·

A séjourné 2 nuits

close to the venue I went to , within walking distance

10

Denise

14 oct. 2025

·

A séjourné 1 nuit

Location seemed unsafe but hotel, staff and bellman are excellent

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner gratuit est souvent salué pour sa variété et sa qualité, bien que certains l'aient trouvé moyen, les articles s'épuisent près de l'heure de la fermeture ou souhaiteraient davantage de choix ; le service/les horaires du bar peuvent être limités.

Avis de voyageur à ce sujet

8

Maegan

14 sept. 2025

·

A séjourné 1 nuit

Perfect walking distance to chase field. I have also stayed here for events at footprint center. No fighting crowds to leave in a vehicle or waiting hours for an uber with hundreds of other people. Very clean, very good staff as well. The only thing not up to par was the breakfast. it was actually really bad, and I didnt expect that from this otherwise wonderful hotel.

8

Julio

22 sept. 2025

·

A séjourné 1 nuit

love H2S. However we showed up at 845a for a breakfast that ended at 9 and all of the actual food was gone. No good this is one of the reasons why we have booked with H2S.

10

Alexis

1 août 2024

·

A séjourné 1 nuit

Great location, friendly staff, and wonderful breakfast.

10

DeBe

24 juil. 2025

·

A séjourné 2 nuits

Be of the best breakfast bars we’ve ever experienced. Great selection, good quality and attentive service.

10

Rick

7 déc. 2025

·

A séjourné 1 nuit

Very spacious suite. Staff were exceptionally accommodating. Breakfast was considerably more than what one normally gets. Valet service quite prompt.

10

Jasmine

5 févr. 2025

·

A séjourné 1 nuit

The breakfast was great. Plenty of options to choose from.

10

Leticia

26 sept. 2025

·

A séjourné 1 nuit

The property was very nice just wished the breakfast was served to atleast 10 am and the bar should close a little later

10

Michael

24 sept. 2025

·

A séjourné 1 nuit

Great breakfast.

10

Mia

30 août 2025

·

A séjourné 1 nuit

Valet and receptionist was very helpful and friendly. Rooms were clean, homey and amenities were plentiful. The breakfast was tasty and had a large variety. I will be keeping this location on my list when visiting PHX in the future.

10

Stephanie

23 sept. 2025

·

A séjourné 1 nuit

The rooms are nice and It's a quick walk to Chase Field. I loved the bar and snack selections. You can't go wrong with the waffles during breakfast. Delicious!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	266 $US
février	255 $US
mars	316 $US
avril	349 $US
mai	221 $US
juin	184 $US
juillet	134 $US
août	151 $US
septembre	187 $US
octobre	230 $US
novembre	253 $US
décembre	187 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $186	17 $450
18	19 $639	20 $599	21 $197	22 $161	23 $255	24 $188
25 $161	26 $251	27 $289	28 $272	29 $227	30 $161	31 $152

di	lu	ma	me	je	ve	sa
1 $134	2 $181	3 $179	4 $287	5 $355	6 $287	7 $384
8 $330	9 $297	10 $297	11 $387	12 $376	13 $796	14
15 $527	16 $384	17 $373	18 $269	19 $211	20 $157	21 $148
22 $124	23 $143	24 $375	25 $143	26 $125	27 $143	28 $143
29 $125	30 $230

Home2 Suites by Hilton Phoenix Downtown

Prix pour Home2 Suites by Hilton Phoenix Downtown

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Studio, 1 très grand lit et 1 canapé-lit, accessible aux personnes à mobilité réduite (Mobility)

Studio, plusieurs lits, accessible aux personnes à mobilité réduite, cuisine (Mobility)

Studio, 1 très grand lit et 1 canapé-lit, cuisine

Studio, 2 grands lits, accessible aux personnes malentendantes, cuisine (Hearing)

Suite, 1 très grand lit et 1 canapé-lit, cuisine (Mobility and Hearing)

Studio, 1 très grand lit, accessible aux personnes malentendantes, cuisine (Hearing)

Suite, 1 très grand lit et 1 canapé-lit, cuisine

Studio, plusieurs lits, cuisine

Studio, 2 grands lits, accessible aux personnes à mobilité réduite, cuisine

Studio, 1 très grand lit et 1 canapé-lit, cuisine, vue ville

Avis des voyageurs sur Home2 Suites by Hilton Phoenix Downtown

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir