OYO Hotel Rome West GA

The property was not labeled. No sinahe. Made me place a $50. Deposit that was not returned for a week after checkout

The area feels unsafe

Hotel is extremely run down and has no signage. Appears they just took it over from another hotel. It is way in the back behind other businesses and parking was crazy. No lines and cars just parked haphazardly. Walked in and had to ask if I was at the right hotel. After check in I went to the room in a horrible, dirty elevator with all floor tiles cracked Once in room I found mold all over the bathroom walls. Smelled of cigarettes everywhere. We came right back down and I was surprised the women at front desk refunded us. They were surprised by mold but were very apologetic. You get what you pay for. Honestly this may be a rent by the hour hotel at this point.

There was NOTHING acceptable abt Rm № 304. The below were observed deficies and challenges: 1) The Clock Radio was NOT plugged in nor set. 2) The Microwave was NOT plugged. 3) The WiFi was NOT working. It was being worked on Hoever. This issue was very significant bc I called 3 days ahead, talked w Front Desk staff, to confirm that ESPN and family networks were available and operating. I was told YES - "March Madness" 4) The Toilet Seat loose. It needed tightening. Which I did. 5) The Hotel Back Entrance bottomed out my Cadillac DeVille\'s suspension. 6) Rm № 304\'s A/C was non-opetational. Once plugged in and turned on. Its air flow caused me to cough. The Hotel staff did replace the A/C after my numerous PROTESTATION and INSISTENCE. Even after the A/C\'s replacement. The environmental concerns were Extremely High. My honored guest has ALLERGIES and ASTHMA. Thus a sanitized and fresh room environment is a MUST. 7) The room\'s window view was of a nearby junk yard. 8) The ACCEPTABLE MAIN entrance off the main road was accessible via paved path btwn the Burger King and Advanced Auto Supplies stores. FTR, there are seven other observed decencies. BUT bc I cannot copy them this list is INCOMPLETE. I WILL NEVER TRUST THE OYO Hotel brand. Thankfully, I arrived and signed in before my friend. She has allergies and asthma challenges. This stay would have caused her severe physical challenges. And consequently ruined the purpose for the trip - Rest and Relaxation for us both.

If I could give a zero star i would, NO sign saying hotel anywhere on the building. Homeless people sat outside, I was not prepared to leave my vehicle, or myself at that “hotel”. I’ve stayed in many hotels over the years, this is by far the most unsafe I have felt and I didn’t even go in! And I had to leave at 430am and would not have got any sleep due to worry.. don’t book here

Didnt even go in because the property looked abandoned and unsafe to stay. Couldnt get a refund either.

Photo's were misleading.The room was dirty. There was a tile missing above the shower exposing the ceiling. There were dead and live cockroaches. The door latch was missing, it seemed to have been ripped off the wall. The remote would not work for the TV, front desk staff did not have a solution. There is no signage on the outside of this building saying what hotel it is. This place should not be open.

Every thing broken no pool broken fridge and tv

Upon arrival, you may notice an exterior facade that could use an uplift, a parking lot that could use a pave, and a pool one could add water to. These minor curbside details are just a few small pieces of the cover that one could judge an entire book upon. Don't be fooled, this is a genuine (5)Star resort. The rooms are comfortable, maintained ,and clean.ive found the staff to be kind, hardworking, respectful and genuine. Give it a shot and you will see that there is an affordable, quality, and comfortable stay here that is well kept and truly accommodating. Regardless of whom or what may check-in or out- this place delivers.

Cigarette smoke in room, room is to be NO smoking. Girl cleans room has no towels and wash clothes until they do the laundry at after 100pm. Had to get them after 5pm from the front desk. Filthy rugs in room and hall ways The clerk at front desk upon check says free breakfast is from 6-10 and consists of cereal and milk, sometimes danish and maybe grits in the back but there was no food at 8:00am. Free breakfast ran out at 8:00 and they just close up Cold coffee. No spoons or napkins no anything. Pool was empty No table and chairs in what was suppose to be dining area. We paid for 2 queen beds and breakfast for 3 people. Toilet is not bolted to floor and rocks back and forth There is a hole in the bathroom door and would not close and open The mirrored closest door would not open or close. No ice bucket in the room People smoking pot in parking lot and at the entrance driveway, right a the main entrance in view of the staff! There were envelopes of coffee in the room but no coffee pot anywhere. This was the worst hotel I have ever stayed at and I have been traveling for 50 years!

I was here for a week and really enjoyed my stay was very clean very nice and friendly staff nice breakfast in the morning was great ..

carpet real dirty, burn marks on tub, holes in walls, lot of people just milling around that were not staying there, breakfast was a joke - couple of muffins in plastic, etc desk chair arms loose seat torn, chair fabric was dirty to the point of not wanting to sit in it

This property looks like an abandoned building from street view. No proper signage idendifying the property. Most rooms have inoperable furniture, drawers are broken and not usable. Refrigerators are nasty with roach residue. Therefore, rooms are infested with roaches. Will never stay again.

Lobby had heavy smell like weed and smoke as soon as we walked in. We would have immediately turned around but decided to give it a chance since we were traveling all day. We had two rooms and both were dirty. One room had dead roaches and brown water when the faucet turned on. The other had a desk that was about to fall apart and an extremely dirty couch. Both rooms were dirty. In the morning there was a live roach crawling in the bathroom. The room smelled heavily of smoke and the walls were dirty. The front desk ladies were nice and tried their best to fixthe issues but the hotel needs alot of work. Would not recommend. We would have been better of sleeping in our vehicle.

Pictures are deceiving. Hotel is filthy, outdated, and honestly very sketchy. Our room smelled like Mold and Mildew. The carpet had some huge purple stain on it, the bathroom door looked like someone tried to punch a hole through it, and the toilet wasn't bolted down. Staff was friendly but we won't be staying here ever again.

Staff are very friendly and the rooms are very clean

Photo's were misleading.The room was dirty. There was a tile missing above the shower exposing the ceiling. There were dead and live cockroaches. The door latch was missing, it seemed to have been ripped off the wall. The remote would not work for the TV, front desk staff did not have a solution. There is no signage on the outside of this building saying what hotel it is. This place should not be open.

There was mold in the air conditioner, drywall missing from the walls, carpet felt gross. Got up the next morning to find people digging through the trash at the property. Breakfast was cold coffee and cereal.

It was very nasty & had roaches

I arrived at the very delapidated OYO Hotel. The overwhelming odor of smoke and musty filth was heavy in the air when entering the building. There appeared to be homeless people in the lobby area. I asked to tour the hotel and my room prior to checking in. There were garbage bags and mattresses left in the halway on the way to the room. There were dirty handprints with built up debris on the walls throughout the hotel. Upon entering my room the smell of urine, smoke, and stagnant who knows what else was even stronger. The carpet was unvaccummed in the hallways and the room, the sheets were not changed, the toilet was not flushed. I told the front desk that this was not the advertised condition of the hotel I agreed to stay at and I would not be staying there. I paid to stay at the Quality Inn down the street instead, it was very nice and clean there. The link to upload photos is not working.

Well, the room is disgusting. The air doesn't work, the bed is sticky. Brought my son a blanket that had a damn tick on it. And they advertise free wifi but charge for it and the bed broke after barely sitting on it.

Lobby had heavy smell like weed and smoke as soon as we walked in. We would have immediately turned around but decided to give it a chance since we were traveling all day. We had two rooms and both were dirty. One room had dead roaches and brown water when the faucet turned on. The other had a desk that was about to fall apart and an extremely dirty couch. Both rooms were dirty. In the morning there was a live roach crawling in the bathroom. The room smelled heavily of smoke and the walls were dirty. The front desk ladies were nice and tried their best to fixthe issues but the hotel needs alot of work. Would not recommend. We would have been better of sleeping in our vehicle.

There was NOTHING acceptable abt Rm № 304. The below were observed deficies and challenges: 1) The Clock Radio was NOT plugged in nor set. 2) The Microwave was NOT plugged. 3) The WiFi was NOT working. It was being worked on Hoever. This issue was very significant bc I called 3 days ahead, talked w Front Desk staff, to confirm that ESPN and family networks were available and operating. I was told YES - "March Madness" 4) The Toilet Seat loose. It needed tightening. Which I did. 5) The Hotel Back Entrance bottomed out my Cadillac DeVille\'s suspension. 6) Rm № 304\'s A/C was non-opetational. Once plugged in and turned on. Its air flow caused me to cough. The Hotel staff did replace the A/C after my numerous PROTESTATION and INSISTENCE. Even after the A/C\'s replacement. The environmental concerns were Extremely High. My honored guest has ALLERGIES and ASTHMA. Thus a sanitized and fresh room environment is a MUST. 7) The room\'s window view was of a nearby junk yard. 8) The ACCEPTABLE MAIN entrance off the main road was accessible via paved path btwn the Burger King and Advanced Auto Supplies stores. FTR, there are seven other observed decencies. BUT bc I cannot copy them this list is INCOMPLETE. I WILL NEVER TRUST THE OYO Hotel brand. Thankfully, I arrived and signed in before my friend. She has allergies and asthma challenges. This stay would have caused her severe physical challenges. And consequently ruined the purpose for the trip - Rest and Relaxation for us both.

The tv didnt work no matter what you tryed to do..rhe room i was put in wasnt good either it smelled like a dog the air never got cold..the front desk was gonna put me in another room but it was worse had mold growing in the carpet an the smell of dogs dog was worse it hit you in the face before you get to door then when u open it my god..but i say this i belive these two rooms arent used much anymore an they didnt have no were easle to put me..personally i think i should have got a gotton a major discount on the room or a received a refund

I had a Very spacious room and comfortable.

We booked 2 kings. When we arrived we were told that Expedia overbooked and there was no suites available. We told them 2 doubles would be fine. The one room was okay other than the fact it was dirty carpet etc. the second room was unbearable. It smelled like cat urine and was just awful. We told them at the front desk and had to leave and said we would be back after our event. We told them we could just cancel one of the rooms and stay in the other. We were told to contact Expedia for a refund. After being on hold for an hour they told us we would have an answer after they spoke with the property. When we got back they had told us they found a king suite one of us could move into so we just agreed. This morning I got an email from Expedia saying there was nothing they could do because get this “no complaint was made to hotel.” I can forgive the room situation but I won’t be lied about or to. The rooms carpet was totally nasty. Roaches in bathroom and crawling up the wall. I would not recommend this place nor will I ever use Expedia again. The whole experience was terrible at best.

Photo's were misleading.The room was dirty. There was a tile missing above the shower exposing the ceiling. There were dead and live cockroaches. The door latch was missing, it seemed to have been ripped off the wall. The remote would not work for the TV, front desk staff did not have a solution. There is no signage on the outside of this building saying what hotel it is. This place should not be open.

Every thing broken no pool broken fridge and tv

Property could use a serious refresh. Guests across the hall had a large, loud dog that barked every time I opened or closed my door. Definitely not a service animal.

Beds were comfortable. Smelled like weed throughout the hallways. Staff was nice. I've experienced a lot worse to be sure. Not worth $98, but there ya go.

I was here for a week and really enjoyed my stay was very clean very nice and friendly staff nice breakfast in the morning was great ..

Hotel is extremely run down and has no signage. Appears they just took it over from another hotel. It is way in the back behind other businesses and parking was crazy. No lines and cars just parked haphazardly. Walked in and had to ask if I was at the right hotel. After check in I went to the room in a horrible, dirty elevator with all floor tiles cracked Once in room I found mold all over the bathroom walls. Smelled of cigarettes everywhere. We came right back down and I was surprised the women at front desk refunded us. They were surprised by mold but were very apologetic. You get what you pay for. Honestly this may be a rent by the hour hotel at this point.

Staff is very helpful and friendly

Great location, really pleasant and clean rooms, most important things that makes this such a good place to stay are the staff. All the people are helpful and generous with their time and advice. "Great location" wonderful. Back soon...

Great location. Older property, could use some upgrades. Staff however was awesome, extremely helpful and kind! Will stay there again just because of the great staff.

We booked 2 kings. When we arrived we were told that Expedia overbooked and there was no suites available. We told them 2 doubles would be fine. The one room was okay other than the fact it was dirty carpet etc. the second room was unbearable. It smelled like cat urine and was just awful. We told them at the front desk and had to leave and said we would be back after our event. We told them we could just cancel one of the rooms and stay in the other. We were told to contact Expedia for a refund. After being on hold for an hour they told us we would have an answer after they spoke with the property. When we got back they had told us they found a king suite one of us could move into so we just agreed. This morning I got an email from Expedia saying there was nothing they could do because get this “no complaint was made to hotel.” I can forgive the room situation but I won’t be lied about or to. The rooms carpet was totally nasty. Roaches in bathroom and crawling up the wall. I would not recommend this place nor will I ever use Expedia again. The whole experience was terrible at best.

Staff are very friendly and the rooms are very clean

I had a awesome stay the staff was great very nice and clean I felt very comfortable and just really enjoyed it ..

Management was very helpful. The room was everything I needed for a decent price.

Early check in… nice staff, bed comfortable

The area feels unsafe

When we got there there was people smoking weed in the parking lot and just hanging out. My kids were so scared we didn’t even check in just looked for somewhere else to stay. Couldn’t even get a partial reimbursement. Definitely not a place to take your family.

Hotel is extremely run down and has no signage. Appears they just took it over from another hotel. It is way in the back behind other businesses and parking was crazy. No lines and cars just parked haphazardly. Walked in and had to ask if I was at the right hotel. After check in I went to the room in a horrible, dirty elevator with all floor tiles cracked Once in room I found mold all over the bathroom walls. Smelled of cigarettes everywhere. We came right back down and I was surprised the women at front desk refunded us. They were surprised by mold but were very apologetic. You get what you pay for. Honestly this may be a rent by the hour hotel at this point.

If I could give a zero star i would, NO sign saying hotel anywhere on the building. Homeless people sat outside, I was not prepared to leave my vehicle, or myself at that “hotel”. I’ve stayed in many hotels over the years, this is by far the most unsafe I have felt and I didn’t even go in! And I had to leave at 430am and would not have got any sleep due to worry.. don’t book here

Great location, really pleasant and clean rooms, most important things that makes this such a good place to stay are the staff. All the people are helpful and generous with their time and advice. "Great location" wonderful. Back soon...

Great location. Older property, could use some upgrades. Staff however was awesome, extremely helpful and kind! Will stay there again just because of the great staff.

Didnt even go in because the property looked abandoned and unsafe to stay. Couldnt get a refund either.

I did not check in. I drove to the place and people were hanging out everywhere. Several groups. Did not feel safe to even get out of car. Rented another room in another motel.

I did not stay there. When I pulled in it looked like a slum. Very dark, no signage, people hanging out in the parking lot. I Drove away and stayed elsewhere.

Great location as far as walk to anything Sam’s Walmart Burger King all fast food . Great workers at site love there job and they love there people who stay . But breakfast was really no good . Cheap cereal powder milk no name brand oatmeal . Cheap plastic tiny silverware . Coffe is kept in a mobilize pump you have to micro wave and too many people walking outside to smoke weed in cars . And cigarettes . Carpet stain . But I love the people I was there cause of broke pipes in house get two nights for under 150

I was here for a week and really enjoyed my stay was very clean very nice and friendly staff nice breakfast in the morning was great ..

carpet real dirty, burn marks on tub, holes in walls, lot of people just milling around that were not staying there, breakfast was a joke - couple of muffins in plastic, etc desk chair arms loose seat torn, chair fabric was dirty to the point of not wanting to sit in it

Room had bugs, toilet needed maintenance, handle for a cabinet broken, no breakfast

There was mold in the air conditioner, drywall missing from the walls, carpet felt gross. Got up the next morning to find people digging through the trash at the property. Breakfast was cold coffee and cereal.

Cigarette smoke in room, room is to be NO smoking. Girl cleans room has no towels and wash clothes until they do the laundry at after 100pm. Had to get them after 5pm from the front desk. Filthy rugs in room and hall ways The clerk at front desk upon check says free breakfast is from 6-10 and consists of cereal and milk, sometimes danish and maybe grits in the back but there was no food at 8:00am. Free breakfast ran out at 8:00 and they just close up Cold coffee. No spoons or napkins no anything. Pool was empty No table and chairs in what was suppose to be dining area. We paid for 2 queen beds and breakfast for 3 people. Toilet is not bolted to floor and rocks back and forth There is a hole in the bathroom door and would not close and open The mirrored closest door would not open or close. No ice bucket in the room People smoking pot in parking lot and at the entrance driveway, right a the main entrance in view of the staff! There were envelopes of coffee in the room but no coffee pot anywhere. This was the worst hotel I have ever stayed at and I have been traveling for 50 years!

Great location as far as walk to anything Sam’s Walmart Burger King all fast food . Great workers at site love there job and they love there people who stay . But breakfast was really no good . Cheap cereal powder milk no name brand oatmeal . Cheap plastic tiny silverware . Coffe is kept in a mobilize pump you have to micro wave and too many people walking outside to smoke weed in cars . And cigarettes . Carpet stain . But I love the people I was there cause of broke pipes in house get two nights for under 150