Hôtel Cowansville

Due to the snow/ Parking is available anywhere in front of the entrance as long as you are not inconveniencing another vehicle upon entering/leaving. Excellent/ friendly staff. Food is within good walking distance. Shopping center/more food options is a 3 minute drive

Le hall d’entrée sent l’humidité mais disparaît en arrivant a la chambre. Plusieurs petites choses qui ne fonctionne pas. Distributrice a nourriture. Céramique de la douche cassé. Distribution du savon pas fonctionnel. Air climatisé mural neuve. Jeux pour extérieur disponible. Chambre tranquille. Note de 6/10.

Basic bed and shower. Didn't like cats in lobby, but others might enjoy that. Front desk not staffed all the time for questions, but pleasant and responsive staff generally.

Manque un ascenseur

There are no rooms on the ground floor. There Is no elevator to access the rooms. Nowhere on their website does it mention this property is not handicapped or senior friendly. Staff was non existent. To get fresh towels or toilet paper required a phone call and was not offered readily.

An older historic place but in really good condition. I was on the 3rd floor but there was no elevator. Only an issue on the first and last days hefting all the luggage upstairs. I showed up a bit late in the evening and a key card and receipt was waiting for me at reception but no person. I didn’t see any person there except for one time on the last day. The room was small and quaint. Nice bed and TV with a mini fridge. The bathroom was in great shape and everything worked well. Great water pressure and very hot water which was very nice after a long travel day.

Very old hotel. Rundown. Not in a good area. Room had a smell that needed to be aired out. Room on 3rd floor. No elevator.

Clean room, comfortable bed, free Wi-Fi, TV, A/C, mini-fridge, enough toiletries & linens, plenty of parking and quiet surroundings. Easy access and not far from downtown. Negative: No elevator could be a challenge to some (3 floors). No tissues /kleenexes , no coffee/tea maker in the room

A l'affiche restautent depanneur et bar. Il avait rien. Television non fonctionnel meme si je lui ai dit. On etais tous tres déçu car on etais 3 personne adulte.

Very good hotel in a good and easy to reach position. Room was really comfortable, clean, silent and well furnished. Easy check-in/out. Fast wifi. Parking available for free. Cheap price.

C'étai malpropre. De la mousse dans les coins. Des pachs de plâtre sur les murs. Tout est à repeindre...Nous avions payé deux nuits et nous sommes restés seulement une nuit.

Lieux malpropres. Personnel courtois.

Place is a mess , mold on the ceiling in the bathroom , shower curtain was full of mold and smelled like urine , floors where a mess. Do yourself a big favor , stay somewhere else.

First nobody at the office Room dirty and noisy No toilet paper and no shower gel or soap No coffee in the room and not even in the hotel. Our room directly on the side of a bar so very noisy until 3am Room not really clean Very bad I don't recommand it even at $100. a night

The room was very clean and comfy. Staff was excellent. Will be back.

Had two rooms booked. Both rooms had mold on the ceiling in the bathrooms. The second bedroom smelt very strongly of cigarette smoke. Both bedrooms had either stains or cigarette burns into the linens. Upon entry the air freshener is very overpowering and strong. We came a couple of years ago to this property and I don’t remember it being this run down. We will not be staying again, nor would I recommend this property.

Aucun employé à la réception donc impossible de demander des draps propres pour le divan lit. La couverte qui était sur le matelas était sale ! Le seul employé que j'ai croisé ne parlait pas 1 mot français !!!! Propreté de la salle de bain =0 Poil humain présent sur le mur de la douche, pomme de douche très sale (présence de rose), mur de douche plein de calcaire et saleté, silicone du bain moisi ! Toilette : j'ai du laver avant utilisation le couvercle avait la présence d'un liquide douteux. Aucune débarbouillette et une seule grande serviette alors que j'ai réservé pour 2 personnes. Le lit était confortable au moins ! Pour être honnête, je ne retournerai pas à l'hôtel et je ne recommenderai pas non plus a personne !

it was not clean for th floor and the bath room

Basic accommodations, clean rooms.

Room was filthy and beds not made. Got a new room. The beds were at least made but room was quite dirty. Cobwebs, dead bugs, stains on the walls and in the tub. Desperately needs a major renovation

Tellement vieillot que cela donne l’impression d’être malpropre alors que ce n’est pas le cas, dans la chambre du moins. Besoins bcp d’amour. Mais pour dormir une nuit cela a répondu à nos besoins. Lits très confortables.

Climatiseur très bruyant

Disons que la tele pas capable davoir les postes ordinaires comme tva et radio canada mar he pour 1et etage

Chambre trop petite pas de balcon

For the price you pay it's pretty good. Nothing fancy but the air condition works, the room is clean and quiet, and the bed wasn't too bad. Would absolutely stay here again.

Older hotel, definitely needing some modernization. The reception is hosted from a distance, they laid out keycards and instructions for registered guests - this felt strange. Quick over night stay my son and i didn't need a large room as we were checking out early - we were on the 3rd floor so relatively quiet. I will say there are NO rugs through the hotel and it makes it cleaner... But the room we were assigned was small, plugs were old and the bathroom had inverted plumbing (hot is cold and cold is hot)... Bed was not ideal, i was happy i brought my own pillows. There was a cat walking the halls who decided to miaow insistently at 3 am... I have submitted a complaint to the text line we were provided. You also do self check out - no one at reception There is definitely some room for improvement, but you can save 100-150$ a night if you are not too picky.

I’ve paid 243$ to stay at this hotel for 2 nights, when I arrived… let’s just say this is nothing compared to pictures they put on display on Expedia. When I tell you pictures are deceiving, THEY ARE DECIEVING. First of all let me tell you about the size of the room, in the picture it appeared to look spacious when I was there it was small in cluding the bed. The room looked like it hasn’t been cleaned and it was proven until I looked into the dresser and there was dust that was accumulated. The window has bunch of dead bugs and the hangers they provided look bent. The paint job looks horrendous and rushed. There is tape on the AC holding its dear life. The only decent part about this room was the bathroom but still looked like it hasn’t been cleaned. I also I need to add there’s no 24hr receptionist. I’m very disappointed and I would not recommend it.

L’accès au motel non pratique avec les bagages, pas d’ascenseur pour un 3e étage, l’insonorisation horrible, entendre les cris d’ébats (20h30-02h30-07h30), propreté qui laisse à désirer la plainte électrique pleine de poussière, les derrières de porte.Pas de personnel pour le check-out

Very old hotel. Rundown. Not in a good area. Room had a smell that needed to be aired out. Room on 3rd floor. No elevator.

This hotel is good if you only want to spend time there sleeping. The television doesn't have any local reception and only works with a firestick which in my room had german as the selected language. The hotel staff which take care of the rooms are very good. The front desk staff are non existent and impossible to find.

Due to the snow/ Parking is available anywhere in front of the entrance as long as you are not inconveniencing another vehicle upon entering/leaving. Excellent/ friendly staff. Food is within good walking distance. Shopping center/more food options is a 3 minute drive

I did not end up staying, because I did not feel safe at this property. On arrival, a sign on the front desk stated 'If you have a reservation, your keys will be here.' The arrow pointed to the key jacket sitting on the counter. The key jacked had my initial, and a room number, so I assumed it was my key. I tried it and the door wouldn't open. A maintenance man (I'm assuming) ignored me and walked away. Called the number for assistance, and was greeted with a voicemail that simply said, "Hi, I might get back to you within 2-3 hours." Almost 2 hours later, I got a call back, and while the gentleman was friendly enough, he didn't inspire much confidence, considering check in apparently consists of him leaving the keys on the counter with my name and room number on the registration card. You know, so anyone can walk in off the street and take a card. And heaven forbid they do, because the only person you can call, apparently won't get back to you for hours. The hotel has refused to refund me, but thankfully my credit card company understands how ridiculously unsafe the whole thing is, and is getting my refund processed as I write this. I won't be using Expedia anymore either, as they seem to have no problem endorsing this behaviour/property. It's a shame, as the locals said it used to be a great hotel. I sincerely hope they revise their policies, hire a front desk agent and/or add some coded lock boxes for the keys. Everyone deserves to feel safe when travelling.

No one to greet upon arrival, papers with guests names and keycard for room, instructions in French only. Finally owner came showed us room & how to work TV. Hotel video doorbell ringing on TV at all hours of the night?? No change of towels till I raised my concerns as did I about door bell. No way to contact owner so had to catch an employee on way to laundry, who called owner.

Staff person was very friendly and helpful.

Hotel Cowansville located outside of village centre, so you'll definitely need a car to get there and to get around. Somewhat hassle-free stay. My biggest criticism is that the Front Desk is only staffed during morning and afternoon checkin and checkout times. During my stay, the TV remote batteries were LOW and needed to be changed in the evening. So no hotel staff, no TV and I had to unplug TV to turn it off.

Nous sommes arrivé tard donc notre carte et une fiche nous attendais. Au départ. Seulement remis la carte. Manque de personnelle, mais il y avait plusieurs indications partout.

Staff was helpful and friendly.

La seul chose se que tout se fait par internet il n’y a personne a la reception par contre par texto il me réponde dans un delai tres resonnanble je recommande cer experience

Our stay was awesome and the staff were helpful. The only comments I have is there is NO transparency when it comes to the $200 deposit required to bring a dog and the total was more than what Hotels.com provided as the “total due at hotel”. Other than that, we had a great stay.

Hôtel vieillot. Aucun service à la clientèle.

Quiet and convenient, and the price was fair.

We needed a place near the Clinique Médicale, location and restaurants are good, price and service are ok for what we needed, compared to other hotels at Cowansville.

Hotel Cowansville located outside of village centre, so you'll definitely need a car to get there and to get around. Somewhat hassle-free stay. My biggest criticism is that the Front Desk is only staffed during morning and afternoon checkin and checkout times. During my stay, the TV remote batteries were LOW and needed to be changed in the evening. So no hotel staff, no TV and I had to unplug TV to turn it off.

Great location

A bit expensive but all went well. Close to our festival so we appreciated that. Staff friendly. Clean place.

Près de salle de spectacle

Location

Great renovated little hotel. Room was super clean and quiet. Was there for a festival and the hotel was perfectly located for that. Aside from that there isn’t anything to do in Cowansville.

Clean room, comfortable bed, free Wi-Fi, TV, A/C, mini-fridge, enough toiletries & linens, plenty of parking and quiet surroundings. Easy access and not far from downtown. Negative: No elevator could be a challenge to some (3 floors). No tissues /kleenexes , no coffee/tea maker in the room

Very good hotel in a good and easy to reach position. Room was really comfortable, clean, silent and well furnished. Easy check-in/out. Fast wifi. Parking available for free. Cheap price.

Personne à la réception au check in et ni au check out, la carte et la facture déposées sur le comptoir, si vous voulez communiquer avec quelqu'un il faut le faire par texto... , les toilettes de la salle de bain n'avaient pas été lavées (trace d'urine sur la planche)... Impossible de regarder la télé, elle est équipée d'un Fire Stick (streaming), on avait 5 secondes d'images, puis cela gelait pour 30 sec, ensuite 5 sec, etc... Mauvaise bande passante... De plus ils ont chargés 2x le prix de la chambre sur la carte de crédit, même s'ils se sont rendu compte de l'erreur et fait un remboursement par après, c'est vraiment bien ordinaire.

Due to the snow/ Parking is available anywhere in front of the entrance as long as you are not inconveniencing another vehicle upon entering/leaving. Excellent/ friendly staff. Food is within good walking distance. Shopping center/more food options is a 3 minute drive

The gentleman at the reception was very nice. The hotel needs a lot of loving care but it’s fairly clean. The price was extravagant for what you get. Breakfast not included, not even coffee!

Nice stay overall, liked the self checking. Clean room, convenient enough for our 1 night stay for kids tennis tournament. Ice machine was working during the stay.

We needed a place near the Clinique Médicale, location and restaurants are good, price and service are ok for what we needed, compared to other hotels at Cowansville.

First nobody at the office Room dirty and noisy No toilet paper and no shower gel or soap No coffee in the room and not even in the hotel. Our room directly on the side of a bar so very noisy until 3am Room not really clean Very bad I don't recommand it even at $100. a night

The room with a king size bed was very clean and comfortable. The hotel is quite basic by today's standards, but it included a bar fridge, keurig coffee maker, and Roku TV. I would not hesitate to stay at this hotel again.

Fausse publicité wifi médiocre télé aucun réseau salle de bain malpropre évier bouché toilette sale murs recouvert d un vinyle parsemé de poches d air pas de déjeuner tel que annoncé pas de piscine et personne à la réception. Jamais nous retournerons la et je ne recommanderai à personne. Prix exorbitant

Clean room, comfortable bed, free Wi-Fi, TV, A/C, mini-fridge, enough toiletries & linens, plenty of parking and quiet surroundings. Easy access and not far from downtown. Negative: No elevator could be a challenge to some (3 floors). No tissues /kleenexes , no coffee/tea maker in the room

A l'affiche restautent depanneur et bar. Il avait rien. Television non fonctionnel meme si je lui ai dit. On etais tous tres déçu car on etais 3 personne adulte.