Sun Cloud Hotel

직원응대는 친절해요. 호텔 올라가는데 엘리베이터를 갈아타서 불편해요.

There is no outside signage where the hotel is. The Sun Cloud is in the same building as The Sea Cloud. In order to find the lobby, you have to go to the 4th floor, which is for the Sea Cloud, then go to the 6th floor for the Sun Cloud Lobby.

위치도 좋고, 서비스도 좋고, 청결하고 좋았습니다. 그런데 이 모든 장점을 엘리베이터가 다 깎네요. 체크아웃 시간에 엘리베이터가 혼잡하면 얼마나 혼잡할까 했는데, 고층에서 잡고 다 우르르 내려오면 중 저층은 엘리베이터를 탈 수 없습니다. 설계를 왜 그렇게 하셨는지 잘 모르겠네요. 모든 엘리베이터를 잡아놨는데 엘리베이터 하나가 오면 다른 엘리베이터를 잡아놓은 것은 취소가 됩니다. 너무 불편합니다.

The hotel was ok. It’s part of 2 or 3 other hotels so check in was a little confusing and the pool was shared making it very busy. The pool area seemed a little dated. You had to wear a swimming cap or baseball cap but it was ok to not wear a T-shirt. The location is a little overwhelming but out towards the Capsule Cars is a lovely boardwalk and seafront area with nice bars and restaurants.

9월엔 수영장 이용을 못하더라구요. 그 부분이 조금 아쉬웠어요.

엘리베이터 이용이 불편해요. 들어가나 나오나 환승해야 합니다.

We did like the fact that the hotel is located across from the beach and lots of restaurants and street food vendors around. We asked for the regular bath towels, which we only got 4 hand towels for the 4 days we stayed there. They only replenished our water once. Pool was closed. Confusing to find the location as the building

엘리베이터가 좀 복잡하다.

전망이 너무너무 멋졌어요~ 넓고 깨끗하고 다 좋은데 객실 갈때 엘레베이터를 갈아타야하는게 조금귀찮긴 했네요~

Close to beach. But pool access of hotel very limited.

The place is a bit run down and the cleaning could be so much better. The heating and a/c is centralized and it gets really hot at night. We were sweating in our sleep.

There was a fire in the building recently. The burn smell wasn’t bad in our room, but awful everywhere else in the hotel, in corridors and elevators. Horrible!

객실이 너무 깨끗하고, 바다뷰가 너무 좋았어요

해변이나 시장으로의 이동성이 편리했고 룸 편의성도 좋았다 다만 4층에서 엘리베이터를 바꿔타고 이동해야하는게 불편했고 와인잔을 대여 했는데 도저히 마실수 없는 지저분한 상태로 주셔서 당황했다 잔 입구에는 여러개의 입술자국들이 남아있었고 먼지와 함께 잔 밑부분에는 와인이 남아있었던 자국까지 남아있어 도저히 사용을 할수가 없었다 그 외에는 전망도 좋고 편안하게 1박을 보낼 수 있었다

It was a good stay for one night, the view was awesome and very clean room

飯店面海很美，房間大，但清潔度一般，我們住4晚有兩天回飯店房卡故障，房間硬體設備不太OK，房務打掃沒有標準，有一天還把乾淨的毛巾放在爐台上😓⋯⋯總之住過就知道了🙄

Room looked way better in photos than in real life. The rooms were too hot, the air conditioning units are way too small for the rooms. The suite was very large, and the view was great, but the whole place smelled like mold. The towels we were given were only hand towels and they smelled like cat pee. No laundry service, which is really appalling for a hotel to not even offer a paid service to guests. Maybe there was but the staff didn't even seem to care what we were asking for. The whole place felt like they didn't want us there. I would not stay in Hauendae again. It is so far from everything in Busan. Better to stay in Gwangalli nowadays.

깨끗함

호텔 체크인을 위한 데스크 찾기가 쉽지 않음 객실 내 바닥 청소 상태(먼지가 많음)

酒店對面就是海雲臺湯灘，樓下是海雲臺市場，隣近地鐵站但入口不太好找，房間面積大亦整潔，今次住3人房，開三個大喼亦沒有問題，性價比高，有機會會再入住

Location: Property was located within a 5-10min walk from Haeundae station, and a stone’s throw from the beach. Walkable to Mipo for the sky capsule. Plenty of dining options nearby Hotel: the hotel itself looked like it was in the middle of a renovation. Had to take at least two different lifts to reach the room. Room: overall spacious and clean, ocean view room came with a great view. Air conditioning was centrally controlled (cooling was only turned on between 9am-9pm). As a result the nights could be unbearably warm due to hot air coming out of the aircon vents. Only one pillow was provided, and we were told extra pillows could be rented at a cost which we found appalling

부분바다전망으로 예약을 했는데 바다전망으로 업그레이드 해준다고 해서 들어갔더니 예전과 같은 부분 바다 전망이였어요 그리고 그날따라 날씨가 풀려서 늦은시간에 에어컨을 키고 싶었는데 히터만 나오고 더운데 작은 창문으로 해결이 안되어서 좀마니 불편했어요. 그래도 개인마다 다른데 일괄적인 온도조절은 좀 아쉬웠어요

가을에 난방이 필요한 날이 있는데 조정할 수 없다는 아쉬움이 있습니다.

THIS IS NOT A 3 STAR HOTEL. This is at best a 2 star hotel. And an uncomfortable one at that. The amenities all actually belong to the Sea Cloud Hotel (the elevator does also). The pool is not free, you get 2 tickets per day, which lets 2 of your family members go to the pool, and then you pay for the rest of them. You get 4 coffee cups and have to pay for more cups. You also have to pay for plates, bowls, chopsticks, silverware, and cooking utensils even though the room comes with a stove. The hotel itself is really inconvenient. There aren't any signs readily visible from the curb. not even my taxi driver knew where it was. He said "Go ask at Sea Cloud, it might be a mistake." You have to take te hidden elevator to the 4th floor, go past the desk for Sea Cloud to the other elevator, and then take that elevator to the 6th floor to check in to Sun Cloud. The room felt like a doctor's office. The lighting was cold, there's no decorations to speak of on the walls, no carpet. All of the places that looked like they'd be closet spaces to put your clothes were sealed shut. The shower had no pressure and was tiny. The floor was actually slippery. Even in bare feet. This hotel's plus side is that it's right by the busiest part of Haundae Beach. If you're into that, there are alot of touristy drinking and dining options nearby, complete with all the noise. You can easily go drink your sorrows away, but be careful not so slip on the floor when you get back to your room.

客房有海景，可以一住

전망이 너무너무 멋졌어요~ 넓고 깨끗하고 다 좋은데 객실 갈때 엘레베이터를 갈아타야하는게 조금귀찮긴 했네요~

객실이 크고 깨끗했습니다

The tower was so small for shower

해변 전망은 객실 안내와 동일하게 아주 훌륭합니다.

호텔 고를 때 가장 중요했던 해운대 뷰가 최고네요. 멀리 동백섬과 광안대교까지 보이네요 30층 고층 트리플 룸으로 업그레이드 받아서 최고의 야경도 볼 수 있어요 침구도 깨끗하고 수건도 충분해서 연박에 불편함이 없어요 샤워부스가 좀 좁은 듯 하지만 23년 리노베이션으로 깔끔합니다. 규모가 크고 리셉션 로비가 6층이라 엘베를 두 번 갈아타기는 하는데 불편하다고 느껴지지않고 괜찮았어요. 낮에 햇볕이 강해서 저녁에 거의 난방을 안틀어도 따틋하네요. 가성비 최고의 호텔입니다. 재방문 의사 있습니다

직원응대는 친절해요. 호텔 올라가는데 엘리베이터를 갈아타서 불편해요.

The staff never be there in the desk , no iron ,no big mirrors, hand towels for the body and for get to the 8floor have to get 3 elevator 🙄 I never recommend this hotel , to expensive what I get ,o don’t like this hotel never again to be there.

Este lugar más que hotel parece motel, hay adolescentes entrando y saliendo de la propiedad, sucio, viejo y las fotos que se usan son engañosas. El staff del hotel no habla inglés ni un otro idioma mas que Coreano y sobre todo se siente inseguro, no hay ni una caja de seguridad. Nos vimos obligados a cancelar nuestra reservación y salir ese mismo día a buscar otro hotel. Expedia debería verificar que el hotel se encuentre en las condiciones que promete, sin embargo, agradecemos su respuesta ágil en resolver el asunto y realizarnos un reembolso.

Close by to tons of amazing spots and restaurants. Staff was helpful and attentive to our needs.

Mi estancia no fue muy agradable, la atención poco cortés, no resolvían alguna duda sobre la ciudad, la atención al baño no fue buena, en particular las toallas para el cuerpo, solo tuve el primer día, todos los demás solo dejaban toallas de mano, la limpieza en general no es muy buena. La habitación tiene cocinera, pero no hay ningún utencilio, solo el mueble, una estufita eléctrica y una cafetera electrica, que por cierto las amenidades de cafetería solo 2 vñceces dejaron. En fin, no suelo hacer esto, pero la verdad, la relación calidad precio, queda muy mal

위치도 좋고, 서비스도 좋고, 청결하고 좋았습니다. 그런데 이 모든 장점을 엘리베이터가 다 깎네요. 체크아웃 시간에 엘리베이터가 혼잡하면 얼마나 혼잡할까 했는데, 고층에서 잡고 다 우르르 내려오면 중 저층은 엘리베이터를 탈 수 없습니다. 설계를 왜 그렇게 하셨는지 잘 모르겠네요. 모든 엘리베이터를 잡아놨는데 엘리베이터 하나가 오면 다른 엘리베이터를 잡아놓은 것은 취소가 됩니다. 너무 불편합니다.

최고의 위치에 깨끗한 시설 그리고 너무나 친절한 직원과 서비스에 편안하게 묵고 갑니다. 다음에 또 올께요.

숙박당일 프런트 매니져님께서 좋은 방으로 업그레이드 해주셨어요. 출장으로 후배와 함께 투숙했는데, 깨끗한 침구와 넓고 깨끗한 방, 최고의 뷰로 인해 행복한 출장이 됐습니다. 해운대는 썬클라우드 호텔입니다. 구~~~~~웃

객실은 그저 그랬지만 직원 분들이 친절하셨어요

객실이 잘 정돈되어 있고 청결합니다. 직원들도 모두 친절하시고 좋았습니다^^

Location: Property was located within a 5-10min walk from Haeundae station, and a stone’s throw from the beach. Walkable to Mipo for the sky capsule. Plenty of dining options nearby Hotel: the hotel itself looked like it was in the middle of a renovation. Had to take at least two different lifts to reach the room. Room: overall spacious and clean, ocean view room came with a great view. Air conditioning was centrally controlled (cooling was only turned on between 9am-9pm). As a result the nights could be unbearably warm due to hot air coming out of the aircon vents. Only one pillow was provided, and we were told extra pillows could be rented at a cost which we found appalling

ホテルの入り口で少し迷ったものの、みなさんの口コミを見てスムーズにチェックインできました。 お部屋もきれいで、海もしっかり見えました。 ホテルの周りにもお店がたくさんあるので食事に困ることもなかったです。 お部屋も清潔で、２人で泊まっても十分な広さでした。

Nice view , location is good for everything!

싼가격에 시설 및 뷰가 정말 좋았습니다. 위치도 앞으론 바다 뒤로는 먹자 골목이 있어서 좋았어요

The property is very close to the beach and has a lot of restaurants near by.

해변이나 시장으로의 이동성이 편리했고 룸 편의성도 좋았다 다만 4층에서 엘리베이터를 바꿔타고 이동해야하는게 불편했고 와인잔을 대여 했는데 도저히 마실수 없는 지저분한 상태로 주셔서 당황했다 잔 입구에는 여러개의 입술자국들이 남아있었고 먼지와 함께 잔 밑부분에는 와인이 남아있었던 자국까지 남아있어 도저히 사용을 할수가 없었다 그 외에는 전망도 좋고 편안하게 1박을 보낼 수 있었다

해운대해수욕장이 바로 앞에 있어서 접근성이 넘 좋았고 바다뷰 숙소를 예약하니 저녁때 해운대해수욕장은 물런 광안대교 야경까지 덤으로 볼수 있어서 넘넘 좋았습니다!

Great place to stay close to the beach.

staff was super kind and the location was the best in haeundae

酒店對面就是海雲臺湯灘，樓下是海雲臺市場，隣近地鐵站但入口不太好找，房間面積大亦整潔，今次住3人房，開三個大喼亦沒有問題，性價比高，有機會會再入住