Justiniano Park Conti

Skønt sted, med masser af mulighed for afslapning, hygge og shopping😅 god og varrieret buffet, perfekt til hele familien.

Unfortunately, we were placed in the building that at some point was a “main building”, I assume. The lower level had an abandoned reception desk, facilities, etc. In order to get coffee or hot tea in the morning or in the evening, we had to walk to the main building, which had a coffee machine. The bar by the pool in our building was open 0800-1700. Rooms do not have a kettle or coffee machine, just a small fridge with sodas that were being restocked per request. Upon our arrival, we realized that this is not where we would be comfortable staying, because our building literally looked like an “abandoned old hotel”, but despite our efforts to change the building/room, we were told that we can not change our room even if we will cover the cost. We travelled to Turkey to enjoy vacation, we were not trying to save money on boarding/room/amenities. Unfortunately, vacation was ruined. I should mention, that staff is very nice and welcoming, always willing to help, cleanliness is on top, food is amazing. But, again, the “Moonlight” building was a disaster.

Of the 3 rooms we booked, one had a broken AC (never fixed despite reporting it), another had a broken safe, and the third had a non-working remote. All had a persistent sewer smell from the bathrooms. The outdoor area was pleasant, with sea access and a large pool, but finding a sunbed was a daily struggle. Many were "reserved" overnight, and even by 8–9 AM, most were taken. For a fully booked hotel, there simply weren’t enough. Food was repetitive and underwhelming. Minimal seafood - just fried fish with long queues. Meat options were mostly chicken legs, with the occasional turkey or lamb patty. Only two of the four advertised restaurants were initially open (cantina and the fish restaurant by reservation), and food quality was mediocre. A third (Italian) opened later, also requiring reservations. Drinks were limited - mainly beer and wine. Cocktails were random mixes and poorly made. Towel service was chaotic. Returning them at the end of the day often meant being told there were no cards available, so you had to carry them to the next day. On our last day, they claimed no cards were needed for checkout , so we had to insist to avoid being charged. Towels were worn and not 5-star quality. The hotel seemed to cater mostly to Russian tourists, many of whom were not particularly friendly. The evening shows were a highlight, but overall, the experience fell far below expectations for a 5-star resort. Not worth the value—we should’ve stayed elsewhere.

Superb place to stay with kids and excellent food

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