Crowne Plaza Antwerpen by IHG

Inaccettabile una persona in reception negli orari di check-in e check out

-

Stayed here for a conference. Rooms a good size with safe and fridge. My room was a little tired. I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me. My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t. On the last day I used the spa facilities which were great. The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre, Food and drink seemed to be very expensive. We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed. The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm! A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food). I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value). However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!

This hotel has had its glory days and is now a bit run down. It's conveniently located right on the ring road, but that also means a lot of traffic and very noisy environment. I was on the 12th floor but could never have the window open due to heavy traffic noise around the clock. The room was small and worn, with some mold and water damage. Breakfast is not impressive. The gym has probably not been cleaned or seem maintenance for years, all the machines in various states of disrepair. Parking is quite good and convenient. I won't stay there again, there are better options.

Hôtel assez sale. Les chambres ne sont pas bien nettoyés et le spa est trop trop trop sale… le petit dej est ok