R Oscar freire Premium

A localização é boa, bem no centro dos jardins, com inumeras lojas e restaurantes em volta, tudo a pé O atendimnento da recepção é boa, eficaz. 3 elevadores pequenos de 5 pessoas, mas não demoram O quarto é bom,mas a cama fica entre duas paredes e tem pouco espaço para se levantar, 30 cm de um lado 50 do outro. banheiro apertado. Quarto um pouco desgastado, cama confortavel Café da manhã, bom, mas o local é apertado e muito cheio, com espera,dificuldade para se servir, atendimento dos garçons é bom

Situated in a very nice part of town with great shopping and restaurants. Parking service is excellent.

Academia sem condições de uso, só tinham duas esteiras ambas ocupadas

Acredito que o hotel precisa melhorar as instalações- pintar os corredores, tapetes… os elevadores ficaram quebrados por horas. A equipe é excelente tentando fazer o melhor que podem.

Muito boa! O hotel está um pouco cansado. Corredores e quartos envelhecidos para o preço da diária, mas parece que já estão preocupados em reforma-lo, pois as obras começaram. Mesmo assim, voltarei, pois há muitas vantagens em ficar neste hotel.

Localização perfeita e boas instalações. A única melhoria a ser apontada está na estrutura da academia.

Hotel super bem localizado, staff muito educado e atencioso, ótimo café da manhã, quartos bem amplos e equipados. Tem estacionamento com uma diária de ótimo preço.

Area de lazer e ginastica muito pequena.

Although this is a 5 start hotel, it needs a but of TLC. The bed was very comfy and the shower was good (could be better). The room was good, but could do with some drawers. However the sauna is useless. You have to go and switch it on, wait for it to warm up and when it has, it's still not hot enough. I ask for someone to turn up the temperature, but it didn't help. There is also no changing rooms for the sauna/pool just a toilet area. The pool was being rennovated while we were there.

I recommend staying at this hotel for the location, which is great! Near the Oscar Freire street, with lots of restaurants and shopping options. Also a safe area. - Check in: very slow. Although the staff was nice, it took them 15 minutes to check us in. - Parking: was extra (R$35 a day) but it’s on property, covered, and valet service included. - Breakfast: it was included and it was great! Lots of food options. - Bedroom: it was a little outdated and the bathroom could use a remodeling (they say the hotel is under construction, so maybe I was unlucky and got one of the older rooms). But the room was quiet and the AC worked perfectly. - Service: although the staff was nice, they didn’t deliver nor let me know about a package that a friend bought me and asked them to give me. I was there for 2 full days, very frustrating!

O hotel deixou muito a desejar por ser um hotel 5 estrelas. A localização é o único diferencial, pois os funcionários não são nem um pouco simpáticos (com exceção do Welington que atende no café da manhã que é muito atencioso), inclusive um pouco ríspidos. O quarto possui um padrão 3 estrelas, no máximo. Em um dos dias não limparam o quarto e quando questionei para a recepção me disseram que não sabiam o motivo, mas que iriam repassar no dia seguinte para o setor responsável. No checkin questionei a possibilidade de pegar um quarto reformado, ao que me foi dito de maneira pouco cordial de que o quarto luxo que peguei não era reformado.

O corredor estava cheirando a cigarro, um hotel não fumante cheirando a cigarro. Pessimo…

Excelente ! Quarto limpo e confortável. Café da manhã ótimo ! Todo dia você ganha uma lata de água e um chocolatinho de cortesia !!! Não bastasse ainda recebi um cartão muito gentil da concierce me parabenizando pelo aniversário e bombons kopenhagem. Uma delicadeza e finura sem igual !!!

O quarto ótimo, cama confortável, gostamos de tudo: limpeza, itens de consumo, cortesias… café da manhã bom, localização perfeita, funcionários educados e gentis.

Hotel maravilhoso, super limpo, confortável e excelente localização.

Hotel decadente , sujo e desleixado

O quarto estava sujo , com teia de aranha e traças, chuveiro e cama excelente , conexão com a internet ruim e falha tanto com dispositivo móvel tanto para conexão da tv . Café da manhã poderia ter mais opções.

Excellent location next to Oscar Freire street, one of the nicest parts of the city. Rooms are clean, spacious and comfortable. Staff members are very helpful. Relatively good price / quality ratio, especially for this part of the city.

Nem se compara a um Radisson em outras cidades. Lençol estava sujo, o quarto era velho, mal adaptado e sujo, e no primeiro dia nem serviço de quarto teve. Televisão só funcionou depois da vinda do técnico para reparo. Preço elevado.

Ficamos no terceiro andar e devem ser os aptos sem reforma, pq estava com cheiro forte de mofo, carpete sujo no corredor, bem ruim!

A localização é boa, bem no centro dos jardins, com inumeras lojas e restaurantes em volta, tudo a pé O atendimnento da recepção é boa, eficaz. 3 elevadores pequenos de 5 pessoas, mas não demoram O quarto é bom,mas a cama fica entre duas paredes e tem pouco espaço para se levantar, 30 cm de um lado 50 do outro. banheiro apertado. Quarto um pouco desgastado, cama confortavel Café da manhã, bom, mas o local é apertado e muito cheio, com espera,dificuldade para se servir, atendimento dos garçons é bom

Excelente localização, extremamente confortável o quarto, bastante amplo, reformado. Gostei de tudo.

Eu paguei por um upgrade, e acabei ficando num quarto 100 por cento reformado no 19º andar. O quarto tinha até Alexa. Tava muito novo! Recomendo

Quarto péssimo. Banheiro pequeno e muito apertado. Janelas sem vedação. A limpeza diária chegou já no começo da noite. Quando após um dia inteiro de trabalho se quer um descanso. Claro que nem aceitei. Péssimo custo benefício. NÃO INDICO.

Boa localização e suites espaçosas recém renovadas. Porém as janelas são antigas e não tem tratamento anti acústico e há 3 grandes obras ao redor do hotel. Não é necessário nem programar o despertador... 5 minutos para as 8 hs iniciam as obras de demolição e bate estacas...

It is always a pleasure to return to the Radisson Oscar Freire! Love the staff location and especially newly remodeled rooms!!

This is our go to hotel in São Paolo and we've never been disappointed. This time we were put on the 5th floor which is one that has not yet been renovated and it showed. I thought they'd finished and didn't think to ask for a renovated room- you def should. Great neighborhood, good service. We'll continue to use it

Stayed here with friends for 2 nights and overall it was a good stay (room was comfortable and clean, large) with a few hiccups. First, we checked in at 2 different times and since it was all under my name, I was assured by the front desk that it would be ok if the rest of my group checked in without me and even provided all their names. Upon their arrival, they attempted to check in and were first told no one at the front speaks english. For a hotel of this chain and in this location that is very surprising. Luckily one of my friends understands portuguese and speaks spanish so they were able to get by. It took them an hour to check in because of the mess, and it really felt like the people at the front desk didn't know what they were doing (kept not giving them the correct rooms, etc.). Second, the shower not only is really low pressure, but the drain either isn't working or the floor is not level to allow the water to drain out. We showered at night and the next day there was still 1-2 inches of water in the shower sitting there. I let the front desk know and asked them to fix it and I came back later that day, showered, and the same problem occurred. Very disappointing. Breakfast was good, though also a problem with the service. Both days we had to ask multiple people to order something otherwise it would never arrive. Only real help was Diogo who helped with bags and provided info about amenities/facilities that the front desk did not!

The hotel is one of few options in the Oscar Freire area. It is a decent option but don’t have high expectations. The foyer and restaurant area is welcoming and in good condition but my room was dated and tired. The bedding had that clammy old feel to it, the paint was chipped, the drapes a bit damaged, the sink was plugged, and it was a generally old style 80’s/90’s decor and layout with single pane glass windows so there is outside noise. The good thing is that it is in a quiet area. All this would be fine, but presumably because of its location around the upscale Oscar Friere shopping district (a nice area for shopping and street cafes etc), it charges a higher price than a property of this nature would normally charge. If you’re OK with that, it’s not a bad option and oddly, despite these comments, I would stay there again. Just don’t have too high expectations. And, property managers, if you are reading this, please consider refreshing the bedding. It would make a big difference.

Não tem isso l isolamento acústico nos quartos

A atendente foi muito grosseira no checkin, por estarmos com dois pets DENTRO DA CAIXINHA, que não ficariam hospedados no hotel, mas aguardando a monha filha buscá-los. Também não houve atendimento à oferta paga de mimos à aniversariante (minha irmã).

Everything was perfect from the front desk/reception to Breakfast and checking out. Thank you

A equipe não é simpática, achei eles um pouco sem educação e atenção aos hóspedes

Localizaçao é o ponto positivo. Infelizmente nossa experiencia com atendimento foi ruim, fizeram cobrança errada e esquecemos um casaco no quarto, e nao temos retorno do hotel apesar das ligaçoes diárias. Pelo preço acho que há opcoes melhores.

Excelente atendimento da equipe, em especial do Marcos

Stayed here with friends for 2 nights and overall it was a good stay (room was comfortable and clean, large) with a few hiccups. First, we checked in at 2 different times and since it was all under my name, I was assured by the front desk that it would be ok if the rest of my group checked in without me and even provided all their names. Upon their arrival, they attempted to check in and were first told no one at the front speaks english. For a hotel of this chain and in this location that is very surprising. Luckily one of my friends understands portuguese and speaks spanish so they were able to get by. It took them an hour to check in because of the mess, and it really felt like the people at the front desk didn't know what they were doing (kept not giving them the correct rooms, etc.). Second, the shower not only is really low pressure, but the drain either isn't working or the floor is not level to allow the water to drain out. We showered at night and the next day there was still 1-2 inches of water in the shower sitting there. I let the front desk know and asked them to fix it and I came back later that day, showered, and the same problem occurred. Very disappointing. Breakfast was good, though also a problem with the service. Both days we had to ask multiple people to order something otherwise it would never arrive. Only real help was Diogo who helped with bags and provided info about amenities/facilities that the front desk did not!

The staff is very friendly and helpful. I needed some services from the front desk and they promptly helped me, with sympathy and attention.

O hotel tratou mal os hóspedes, ligando à noite para o quarto para conferir quem estava no quarto e para saber sobre o pagamento das diárias, que já tinha sido feito antecipadamente. Recebemos uma visita no restaurante para o café da manhã (cujo valor do café foi pago à parte), mas mesmo assim os funcionários ficaram indo insistentemente perguntar sobre o pagamento.

Incrível … Atendimento e servico de excelência.

I recommend staying at this hotel for the location, which is great! Near the Oscar Freire street, with lots of restaurants and shopping options. Also a safe area. - Check in: very slow. Although the staff was nice, it took them 15 minutes to check us in. - Parking: was extra (R$35 a day) but it’s on property, covered, and valet service included. - Breakfast: it was included and it was great! Lots of food options. - Bedroom: it was a little outdated and the bathroom could use a remodeling (they say the hotel is under construction, so maybe I was unlucky and got one of the older rooms). But the room was quiet and the AC worked perfectly. - Service: although the staff was nice, they didn’t deliver nor let me know about a package that a friend bought me and asked them to give me. I was there for 2 full days, very frustrating!

Hotel pulito, posizione ottima, belle camere letti comodi..ottima colazione

The location was amazing, could walk to many places and get a quick taxi ride to different places. Many restaurants around and an amazing breakfast included.

Localização maravilhosa

Close to restaurants and shopping.

The property is in a pleasant area, and restaurants and shopping are readily available. Hotel service and management were performing and efficient. A good value and a pleasant place to stay at.

Hotel muito bom, excelente localização.

Excellent location. Close to restaurants and shops.

Localização perfeita e boas instalações. A única melhoria a ser apontada está na estrutura da academia.

The hotel is in a great location and close to many of the places my friends and I wanted to visit.

Stayed in this hotel several times. Probably best price/quality ratio in the area. Nice comfortable stay in a very good location.Thanks.

A localização é boa, bem no centro dos jardins, com inumeras lojas e restaurantes em volta, tudo a pé O atendimnento da recepção é boa, eficaz. 3 elevadores pequenos de 5 pessoas, mas não demoram O quarto é bom,mas a cama fica entre duas paredes e tem pouco espaço para se levantar, 30 cm de um lado 50 do outro. banheiro apertado. Quarto um pouco desgastado, cama confortavel Café da manhã, bom, mas o local é apertado e muito cheio, com espera,dificuldade para se servir, atendimento dos garçons é bom

O hotel é incrível com quartos confortáveis e muito bem localizado, ao lado da Oscar Freire e próximo a muitos restaurantes e da Avenida Paulista (mas sem o barulho de estar muito próximo de lá). O café da manhã é muito variado e delicioso.

Boa localização, e atendentes ótimos, mas decepcionante o hotel. Caro para o que oferece. Quartos de bom tamanho mas sem muito conforto. Café da manhã muito simples e nada gostoso (nunca peçam tapioca, nem olhem para dentro da torradeira). Aliás, fujam do restaurante do hotel. Não recomendo.

Hotel bem localizado. Café da manhã fraco.

The location was amazing, could walk to many places and get a quick taxi ride to different places. Many restaurants around and an amazing breakfast included.

Good quality. Good breakfast

Muito bem localizado é um excelente café da manhã.

A equipe do hotel é gentil e atenciosa. O quarto é grande, limpo e confortável. Uma semana antes da estadia, informei ao Radisson que tenho restrições alimentares. Qual não foi minha surpresa ao chegar no café da manhã e não ter nada para me alimentar além de frutas e café. Faltou atenção, acolhimento, gentileza , principalmente, profissionalismo. Pagamos por um serviço que não foi oferecido atentando para as informações passadas com uma semana de antecedência.

O café da manhã precisa ser melhorado itgentemente

It was a unique layout for the rooms. A lot of things were broken in the bathroom and it was very tight in terms of space. Barely any room between the bed and the walls. Level of English amongst the staff was non-existent to average. The breakfast was quite bad as well as being incredibly busy and chaotic. I’m not sure how this place is rated as a 5 star hotel.