The Freij Resort

I stayed at this hotel for one week, and the experience was absolutely terrible. It started when I tried to check in. I was told that the room was not ready and that they did not have clean bed linen available. When I finally got to check in, the room was extremely dirty. There was mold, and there were cobwebs inside the air vents. The room was also full of insects and ants. The cupboards and other surfaces were dirty, and the bed linen was already dirty from the very first day. The hotel is advertised as a four-star hotel, but it is absolutely not up to the standard you would expect from a four-star property. On top of that, the hotel staff were extremely rude and unhelpful. I would not recommend this hotel at all, especially considering that it is marketed as a four-star hotel.

Good location as it was in the center of the town and near to the restaurants and shops. Shower towels had a weird smell. There were stains on the bed pillow cases.

L'hôtel était top: en bords de mer, avec piscine, grande chambre avec balcon, isolation sonore au top. Par contre, le filtre de la climatisation n'avait pas été nettoyé et par les fortes chaleurs de mi-août, j'ai fini grippée (dommage pour un début de vacances).

Could be a very nice hotel but feels a little unfinished and unorganised. Our room had no mirror in the main room, the hairdryer was broken and there were a few basic things missing such a TV remote and coffee cups. I noticed that some of the downstairs rooms by the pool had glass balconies and some did not. This was not an issue for our family by I expect if you have very young children it would be a concern as they directly lead out to pool. Also felt like they lacked privacy without the balcony. Limited pool bar opening and bar staff inside were non existent-the bar was essentially closed which was a bit of a waste. Car parking also an issue, you have to park around the side and there are not enough spaces, its a bit confusing as there is a car park directly at the front but you cannot use this car park. There seemed to be a few people complaining but Im not sure what the issue was as they were speaking greek so I did not understand Staff on the front desk very polite and friendly. Location is very good-you can walk to the beach and to all the main bars and restaurants. Beds very comfy modern clean rooms Pool area and pool very clean, not too busy and enough sunbeds for everyone Showers great Breakfast nice I would stay here again as the price was reasonable, it could be a great hotel if there were a few amendments. Id recommend paying extra for a pool or sea view as these rooms have a far better view and feel to them-our original room faced a brick wall!

Firstly, this is not a Resort. Plain and simple. After two hours at the reception, along with 20-30 other people begging for their room keys, we walked into the room to find a huge puddle of water from the fridge and a lizard. We found a cleaning lady that helped us out (after another one had plainly rejected coming to help) but the leaking fridge kept making a mess so we just unplugged and told them to take it away. The room smelled, most probably from the fridge. No towels and the resort facilities needed maintenance. We were scheduled to stay for two nights, but we stayed only for one as we could not tolerate it anymore. The only positive thing about this "resort" is the location, other than that, stay away.