What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately EUR 17.60 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Vigo, steps from Estuary Marine Station and Alameda da Praza de Compostela. It is approximately 4.8 mi (7.8 km) from Samil Beach and 0.1 mi (0.2 km) from Praza da Constitución.

AC Hotel Palacio Universal in Vigo

Average nightly price at AC Hotel Palacio Universal by Marriott by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$108
March	US$109
April	US$123
May	US$145
June	US$147
July	US$170
August	US$187
September	US$159
October	US$148
November	US$166
December	US$156

What guests think

Travellers describe AC Hotel Palacio Universal by Marriott as excellently located by the harbor and city center, with consistently friendly, helpful staff, generally clean, comfortable, often spacious rooms—some with lovely bay views—creating an easy base for exploring Vigo.

Recurring drawbacks include off-site paid parking and occasional noise from the street or near elevators. Several reviews also mention room quirks such as low shower pressure, darker interior rooms that feel small, and centrally controlled air conditioning not available in some seasons. Breakfast is often praised, but on-site dining and room service can be limited on weekends. A solid urban base for business or leisure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

There is no on-site parking; guests use paid garages across the street or nearby, and some found the walk or cost inconvenient. Other facilities receive few consistent mentions in reviews.

Related guest reviews

8

Gilberto

4 Jul 2024

·

Stayed 1 night

Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia

10

R

20 Aug 2022

·

Stayed 2 nights

Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.

8

Sylvain

11 Sept 2025

·

Stayed 1 night

T’es bien situé et parking couvert juste en face. Par contre bruyant à cause de lamp’ace en face et des bourrés qui hurlent pendant des heures et en semaine je n’ose imaginer le week-end. Centre accessible à pied restaurants et bars à proximité.

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8

Gary

13 Dec 2024

·

Stayed 3 nights

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.

10

Sabine

26 Nov 2023

·

Stayed 1 night

Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc

8

Vikki

25 May 2022

·

Stayed 1 night

Beautiful hotel, friendly staff, very clean, and comfortable bed. Off- site, paid parking isn't ideal, but that's the norm.

8

MARIO EDMUNDO

31 Oct 2023

·

Stayed 4 nights

Muy bien las instalaciones, la limpieza y la atención del personal. Pobre el room service (poca variedad, es servicio de restaurante en la habitación no funciona durante el fin de semana) y el servicio 24 horas tenía una selección escasa).

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10

Robert

10 Feb 2022

·

Stayed 1 night

Excellent hotel great location and facilities

8

Roberto

29 Apr 2024

·

Stayed 1 night

Perfecta ubicación. Atención muy buena , pero el gimnasio no vale para mucho

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6

Felipe

26 Nov 2023

·

Stayed 2 nights

No quarto havia apenas um roupão (tive que pedir outro para a recepção). Ou seja, nitidamente o quarto não estava preparado para receber duas pessoas. A cama era duas camas de solteiro que, ao se juntar, se torna uma cama de casal. Isto é péssimo porque a cama de abre durante a noite. Ou seja, se você se mexe durante a noite, você cai no chão. O minibar não funcionava. Não deixou nenhuma bebida fresca. Reclamei na recepção mas não recebi nenhum técnico em meu quarto. O ar-condicionado não funcionava e ao questionar a recepção, disseram que durante esta época do ano ele fica desligado pela central do hotel. Ou seja, eu tive que dormir com a janela aberta porque o hotel se recusou a ligar o ar condicionado. A TV é pequena e o controle remoto não funcionava corretamente. O hotel não possui estacionamento mas poderiam ter me avisado que há um estacionamento pago em frente.

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Cleanliness

Cleanliness is frequently praised across stays. A few guests noted maintenance or dust issues in some rooms.

Related guest reviews

10

Esteban

9 Jan 2025

·

Stayed 10 nights

Nos hemos quedado varias veces y nos gusta mucho la atención del personal y el hotel en general. Recomendaríamos un poco de más limpieza, ya que esta vez hubo una gotera y el techo, junto con el tapiz se veían muy descuidados; al igual que el mobiliario con mucho polvo la mayoría de los días (estuvimos 10).

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10

Silvia

11 Dec 2023

·

Stayed 1 night

Hotel centrico y limpio. Los desayunos buenos y abundantes. Lo recomiendo

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8

ricardo

9 Dec 2025

·

Stayed 2 nights

Room was flawless, great cleaning, good space, great beds.

10

Susan

5 Jul 2025

·

Stayed 1 night

Heavenly AC! Clean, quiet & comfortable

10

David

19 Jun 2022

·

Stayed 1 night

Our stay was great… Better than expected. Beautiful hotel. Super clean. Fantastically well located.

8

Vikki

25 May 2022

·

Stayed 1 night

Beautiful hotel, friendly staff, very clean, and comfortable bed. Off- site, paid parking isn't ideal, but that's the norm.

6

Dolores

29 Aug 2022

·

Stayed 1 night

El edificio precioso. Las habitaciones con mobiliario muy usado y con accesorios obsoletos. La televisión no funcionaba y, una vez vino el técnico, nos dijo que no tenía solución y ahí se quedó todo. Ni disculpas a la hora de hacer el checkout ni nada. Para un 4 estrellas me parece un poco miserable.

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10

MARIA

20 Oct 2025

·

Stayed 2 nights

Very good place! 5 stars customer service, very clean.

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Rooms

Many rooms are comfortable and spacious, with some offering attractive water views. However, guests reported some drawbacks: dark interior rooms, low shower pressure, occasional noise near elevators or outside, and seasonal limits on in-room air conditioning.

Related guest reviews

10

Alessandra

2 May 2025

·

Stayed 1 night

AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service

8

ricardo

9 Dec 2025

·

Stayed 2 nights

Room was flawless, great cleaning, good space, great beds.

6

Sandra

30 Jul 2025

·

Stayed 2 nights

The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.

10

Susan

5 Jul 2025

·

Stayed 1 night

Heavenly AC! Clean, quiet & comfortable

10

Flavia

27 Jul 2025

·

Stayed 1 night

Hotel naravilhoso. Quarto amplo, cama confortavel, tv grande. Otima casa de banho. O cafe da manha tb é bom.

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6

sara

11 Dec 2023

·

Stayed 1 night

Ficamos num quarto na cobertura, que ao entrar e sair da cama, batíamos com a cabeça. Não é um quarto para os valores que pagamos.

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6

John

27 May 2024

·

Stayed 1 night

Got a room with the word shower experience I ever had, even comparing with stays in multiple locations in Africa etc. telling staff about it, message was just - “nothing we can do, water pressure is as it is” without them actually knowing anything. After taking a shower you did not feel like you had a shower, you struggled to have water all over you! Took 2 days for them to acknowledge it and moved me to different room. Not even a small compensation or anything. This is not at all what you would expect from a hotel of this standard, or expected standard! Very disappointing.

10

mary

10 Sept 2025

·

Stayed 6 nights

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.

10

Arthur

11 Jun 2025

·

Stayed 2 nights

Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo

6

Montse

11 Dec 2023

·

Stayed 3 nights

En la planta 5 se oye mucho el ascensor. Ha llegado a ser insoportable cuando era horario de mayor tráfico. Ducha con poca presión Servicio muy amable

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Service

Service is consistently friendly and helpful, and staff often resolve issues and assist with logistics. A few guests experienced slow responses to maintenance problems.

Related guest reviews

10

Lori

21 Jun 2025

·

Stayed 1 night

The location was excellent! The staff was so helpful and the room was lovely!

10

OSCAR

23 Jul 2024

·

Stayed 1 night

Excellent service and staff. Great location.

10

Anthony

14 Sept 2025

·

Stayed 2 nights

Excellent staff

10

Sara

7 Nov 2024

·

Stayed 1 night

Excelente servicio del personal.

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10

Eduardo

25 Sept 2024

·

Stayed 1 night

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.

6

John

27 May 2024

·

Stayed 1 night

Got a room with the word shower experience I ever had, even comparing with stays in multiple locations in Africa etc. telling staff about it, message was just - “nothing we can do, water pressure is as it is” without them actually knowing anything. After taking a shower you did not feel like you had a shower, you struggled to have water all over you! Took 2 days for them to acknowledge it and moved me to different room. Not even a small compensation or anything. This is not at all what you would expect from a hotel of this standard, or expected standard! Very disappointing.

10

Thomas

20 Feb 2024

·

Stayed 7 nights

I stayed here while traveling on business from the US. They were very friendly and accommodating to me.

10

MARIA

20 Oct 2025

·

Stayed 2 nights

Very good place! 5 stars customer service, very clean.

10

Arthur

11 Jun 2025

·

Stayed 2 nights

Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo

8

Eduardo

11 Dec 2023

·

Stayed 4 nights

Nos ha gustado mucho,el personal muy amable

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Location

Excellent central, waterfront location near the port, ferries, and restaurants, with easy access to the city center. Some reviews noted street-life noise in certain rooms.

Related guest reviews

10

Alessandra

20 Nov 2023

·

Stayed 1 night

Muito Boa Localização, Com uma vista linda do meu quarto, 3 sacadas e muito conforto! Adorei!

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10

Joaquin

28 Nov 2025

·

Stayed 4 nights

Personal muy amable, buena habitación y muy buena localización

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10

christophe

23 Nov 2023

·

Stayed 2 nights

hôtel proche du port avec une vue sympa.

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8

Sylvain

11 Sept 2025

·

Stayed 1 night

T’es bien situé et parking couvert juste en face. Par contre bruyant à cause de lamp’ace en face et des bourrés qui hurlent pendant des heures et en semaine je n’ose imaginer le week-end. Centre accessible à pied restaurants et bars à proximité.

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10

GIANCARLO

26 May 2024

·

Stayed 1 night

Great Hotel at the very Harbor of Vigo

10

Alfredo

5 Jun 2025

·

Stayed 2 nights

Just in front of pier to Cangas and Islas Cies

10

Jose Nilton

24 Feb 2026

·

Stayed 3 nights

Localização excelente

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10

Aylin

3 May 2024

·

Stayed 1 night

Location was perfect

10

PEDRO

22 Aug 2024

·

Stayed 7 nights

muy buena situación entre el Puerto y la ciudad de VIGO

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10

mary

10 Sept 2025

·

Stayed 6 nights

Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.

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Dining

Breakfast receives good feedback. However, on-site dining and room service are limited on weekends, and one guest felt breakfast was overpriced.

Related guest reviews

8

Gilberto

4 Jul 2024

·

Stayed 1 night

Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia

8

Miren Karmele

12 Dec 2022

·

Stayed 1 night

Esta muy bien, los peros por poner alguno, el precio del desayuno,creo que es excesivo y algún detallito como sólo un enchufe en cabecero, un albornoz,luz más potente en espejo de baño y espejo de aumento. Hemos estado muy agusto y el personal súper amable y servicial. El detalle de la bolsita para tener un sueño reparador,dejarnos el parking una hora y media más gratis y cambiarnos de hab. pues nos habían asignado ático y mi marido mide casi 2 metros..fue estupendo.

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10

MAXIMO

20 Nov 2024

·

Stayed 3 nights

Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.

10

Silvia

11 Dec 2023

·

Stayed 1 night

Hotel centrico y limpio. Los desayunos buenos y abundantes. Lo recomiendo

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10

Flavia

27 Jul 2025

·

Stayed 1 night

Hotel naravilhoso. Quarto amplo, cama confortavel, tv grande. Otima casa de banho. O cafe da manha tb é bom.

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8

gail

26 Sept 2024

·

Stayed 2 nights

Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room

10

Sabine

26 Nov 2023

·

Stayed 1 night

Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc

8

MARIO EDMUNDO

31 Oct 2023

·

Stayed 4 nights

Muy bien las instalaciones, la limpieza y la atención del personal. Pobre el room service (poca variedad, es servicio de restaurante en la habitación no funciona durante el fin de semana) y el servicio 24 horas tenía una selección escasa).

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $206	2 $166	3 $159
4 $198	5	6	7	8 $185	9 $189	10
11 $170	12 $166	13 $167	14	15	16 $218	17 $150
18 $156	19 $159	20 $171	21 $174	22 $165	23 $165	24 $160
25 $160	26 $162	27 $169	28 $177	29 $156	30 $137	31 $144

AC Hotel Palacio Universal by Marriott

Prices for AC Hotel Palacio Universal by Marriott

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed, Ocean View

Room, 1 Queen Bed

Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds

Standard Room, 1 King Bed

Guest reviews of AC Hotel Palacio Universal by Marriott

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about AC Hotel Palacio Universal by Marriott

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $223	25 $192	26 $197
27 $163	28 $177	29 $199	30 $212