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Royal Canadian Lodge

US$ 420

/ noite

Média para setembro

Royal Canadian Lodge - Image 1

Royal Canadian Lodge - Quarto

Royal Canadian Lodge - Quarto

Royal Canadian Lodge - Restaurante

Royal Canadian Lodge - Banheiro

Selecione datas para ver preços e disponibilidade

US$ 420

/ noite

Média para setembro

Média de preços por mês

Em Royal Canadian Lodge, a diária custa em média US$ 158 no mês mais barato (abril) e US$ 526 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em Royal Canadian Lodge por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 171
fevereiro	US$ 195
março	US$ 189
abril	US$ 158
maio	US$ 283
junho	US$ 440
julho	US$ 526
agosto	US$ 526
setembro	US$ 420
outubro	US$ 207
novembro	US$ 177
dezembro	US$ 213

Mais caro: agosto (aprox. US$ 526)

Mais barato: abril (aprox. US$ 158)

Sobre esta propriedade

Não deixe de aproveitar as muitas oportunidades recreativas, como um centro de bem-estar, uma piscina interna e uma banheira de hidromassagem. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e guarda-esquis.

Comodidades

Não deixe de aproveitar as muitas oportunidades recreativas, como um centro de bem-estar, uma piscina interna e uma banheira de hidromassagem. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e guarda-esquis.

Comodidades

As comodidades presentes incluem um business center, check-out expresso e jornais de cortesia no saguão. Hotel possui um espaço de 225 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Banff. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

Experimente as deliciosas opções de almoço ou jantar no The Evergreen Restaurant, um charmoso restaurante especializado em pratos da culinária internacional. Outra opção é se hospedar no local e aproveitar o serviço de quarto (horário limitado). Feche o fia com uma bebida refrescante em um bar/lounge. Há café da manhã completo disponível diariamente, entre 7h e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 99 quartos. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.

Localização

Com ótima localização no coração de Banff, Royal Canadian Lodge está a 5 minutos de carro de Banff Centre for Arts and Creativity e de Central Park. Este hotel fica a 2,1 km de Tunnel Mountain e a 2,5 km de Bow Falls.

Lugares próximos

Cascade Shops(0.5 milhas)
Canadian Ski Museum West(0.5 milhas)
Centro de informações de Banff National Park(0.5 milhas)
Lux Cinema Banff(0.6 milhas)
Carter-Ryan Gallery(0.6 milhas)
Willock & Sax Gallery(0.6 milhas)
Canada House Gallery(0.7 milhas)
Banff Canoe Club(0.7 milhas)
Old Banff Cemetery(0.8 milhas)
Banff Centre for Arts and Creativity(0.8 milhas)
Banff Park Museum(0.8 milhas)
Central Park(0.8 milhas)
Bow River(0.9 milhas)
Jenny Belzberg Theatre(0.9 milhas)
Whyte Museum of the Canadian Rockies(0.9 milhas)
O aeroporto mais próximo para chegar a Royal Canadian Lodge fica em Aeroporto Internacional de Calgary (YYC)(84.4 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Lavagem a seco

Localização

459 Banff Avenue, Distrito Alto, Banff, Canadá

Cascade Shops (0.5 milhas)

Canadian Ski Museum West (0.5 milhas)

Centro de informações de Banff National Park (0.5 milhas)

Lux Cinema Banff (0.6 milhas)

Carter-Ryan Gallery (0.6 milhas)

Willock & Sax Gallery (0.6 milhas)

Mais informações sobre a localização

Opções de quarto

6

Quarto premier

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

366 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Lareira

6

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

5

Quarto

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

291 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

6

Quarto premier

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

366 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Lareira

6

Suíte estúdio júnior

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 3

474 ft²

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Lareira

Avaliações dos hóspedes

8.5

Muito bom

Com base em 1.018 avaliações verificadas

Quem se hospeda aqui?

Negócios

5%

Casal

54%

Famílias

28%

Grupos

9%

Viajantes individuais

2%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Royal Canadian Lodge recebe elogios pela sua localização acessível a pé, mas mais tranquila na Banff Avenue, atendimento simpático e quartos confortáveis. No entanto, alguns comentários mencionam a decoração desatualizada, a relação custo-benefício variável dos restaurantes e taxas extras, como o estacionamento subterrâneo pago.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Royal Canadian Lodge recebe elogios pela sua localização acessível a pé, mas mais tranquila na Banff Avenue, atendimento simpático e quartos confortáveis. No entanto, alguns comentários mencionam a decoração desatualizada, a relação custo-benefício variável dos restaurantes e taxas extras, como o estacionamento subterrâneo pago.

A piscina, a banheira de hidromassagem e o banho de vapor são muito apreciados, embora alguns hóspedes tenham achado a área pequena, a temperatura inconsistente ou o nível de cloro alto, e algumas instalações ou horários limitados. A limpeza é geralmente boa, mas alguns comentários mencionam falhas ocasionais na arrumação, odores ou pragas. Muitos gostaram dos banheiros espaçosos e dos quartos silenciosos, embora alguns tenham notado layouts pequenos, problemas de manutenção ou com água quente e barulho de reformas ou construção em algumas estadias. Espere uma base confortável e acessível a pé, com comodidades úteis, se você verificar o status das reformas, as taxas de estacionamento e os horários dos restaurantes.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina, a banheira de hidromassagem e o banho de vapor são populares, embora a área seja pequena e alguns hóspedes relataram problemas de temperatura, cloro ou manutenção. Alguns mencionaram horários limitados e uma academia ou spa abaixo do esperado. O estacionamento subterrâneo está disponível, mas geralmente é pago.

Avaliações dos hóspedes relacionadas

10

Sean

2 de nov. de 2025

·

Hospedou-se por 2 noites

The room was fantastic, comfortable and quiet! The on site pool and hot tub are definitely something to experience!

The room was fantastic, comfortable and quiet! The on site pool and hot tub are definitely something to experience!

8

Heather

25 de ago. de 2024

·

Hospedou-se por 8 noites

We had a great stay here. Very close to downtown Banff and we found it easy to walk to most of the places we wanted to see. Also close to main transportation hub for Lake Louise, Lake Minnewanka, Banff Springs Hotel and Gondola etc. The only thing was the pool and fitness centre only open at 10 am, a bit late for me, but probably fine for most people who would rather swim/work out in the evening (both are open until 11 pm).

We had a great stay here. Very close to downtown Banff and we found it easy to walk to most of the places we wanted to see. Also close to main transportation hub for Lake Louise, Lake Minnewanka, Banff Springs Hotel and Gondola etc. The only thing was the pool and fitness centre only open at 10 am, a bit late for me, but probably fine for most people who would rather swim/work out in the evening (both are open until 11 pm).

8

Christine

6 de out. de 2025

·

Hospedou-se por 2 noites

Good, classic hotel with a nice lobby bar and a decent pool/hot tub/steam room to relax in.

Good, classic hotel with a nice lobby bar and a decent pool/hot tub/steam room to relax in.

6

Claudia

17 de set. de 2025

·

Hospedou-se por 4 noites

Overpriced when compared to neighboring properties. Spa is in poor condition. Restaurant marginal. Go down the road toward downtown you’ll find superior properties for less

Overpriced when compared to neighboring properties. Spa is in poor condition. Restaurant marginal. Go down the road toward downtown you’ll find superior properties for less

8

Cory

4 de mai. de 2024

·

Hospedou-se por 1 noite

Nice place, a bit dated and limited in the bar and restaurant, but nice. The pool area with steam room and hot tub exceeded expectations.

Nice place, a bit dated and limited in the bar and restaurant, but nice. The pool area with steam room and hot tub exceeded expectations.

10

Stuart

17 de mar. de 2025

·

Hospedou-se por 1 noite

The pool, hot tub and sauna were all really nice

The pool, hot tub and sauna were all really nice

2

Lucas

27 de out. de 2025

·

Hospedou-se por 3 noites

I stayed at the Royal Canadian Lodge from October 20–23 and had an awful experience. When we checked in, there was no notice that the hotel was under construction. Nothing was mentioned on Hotels.com when we booked. We were told later that work would start at 9 a.m., but it actually began at 8 a.m. every morning and was so loud it felt like drilling inside the room. I could not watch TV, make calls, or work. When I brought it up, staff said there was nothing they could do. The gym was completely broken, with no working machines and barely any space. It should not be advertised as a gym at all. The worst part was how my business partner’s wife was treated. He had left her name and a key with the front desk, but when she arrived late that night, the staff ignored her while she stood outside in the cold. Making eye contact then opting not to let buzz her into the warmth. Another employee eventually let her in but refused to help when she explained what happened. We had to leave our event early due to the staff refusing to help when we called the lobby to explain as well. Not acceptable. When we told management the next day, they brushed it off and didn’t even ask for details. Between the noise, broken facilities, and rude staff, this hotel completely failed to deliver what was promised. I will never stay here again and strongly recommend others avoid it.

I stayed at the Royal Canadian Lodge from October 20–23 and had an awful experience. When we checked in, there was no notice that the hotel was under construction. Nothing was mentioned on Hotels.com when we booked. We were told later that work would start at 9 a.m., but it actually began at 8 a.m. every morning and was so loud it felt like drilling inside the room. I could not watch TV, make calls, or work. When I brought it up, staff said there was nothing they could do. The gym was completely broken, with no working machines and barely any space. It should not be advertised as a gym at all. The worst part was how my business partner’s wife was treated. He had left her name and a key with the front desk, but when she arrived late that night, the staff ignored her while she stood outside in the cold. Making eye contact then opting not to let buzz her into the warmth. Another employee eventually let her in but refused to help when she explained what happened. We had to leave our event early due to the staff refusing to help when we called the lobby to explain as well. Not acceptable. When we told management the next day, they brushed it off and didn’t even ask for details. Between the noise, broken facilities, and rude staff, this hotel completely failed to deliver what was promised. I will never stay here again and strongly recommend others avoid it.

10

Chad William

10 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, wonderful pool, hot tub and steam room

Clean room, wonderful pool, hot tub and steam room

8

Maxine

7 de mar. de 2025

·

Hospedou-se por 4 noites

The only down side was that the hot tub was way too cold, then way too hot (over 104).

The only down side was that the hot tub was way too cold, then way too hot (over 104).

10

Shauna

29 de jan. de 2025

·

Hospedou-se por 2 noites

Great place but did not like that there was a $20 a day parking fee with stay, where else did they expect us to park.

Great place but did not like that there was a $20 a day parking fee with stay, where else did they expect us to park.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes acharam os quartos limpos, mas a arrumação pode ser inconsistente, e há relatos isolados de pragas, pisos pegajosos ou odores de mofo/esgoto. Alguns mencionaram problemas de limpeza na piscina.

Avaliações dos hóspedes relacionadas

10

Cianna

3 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, good amenities! Staff were kind and underground heated parking was a nice addition

Clean room, good amenities! Staff were kind and underground heated parking was a nice addition

10

LORI

16 de nov. de 2025

·

Hospedou-se por 1 noite

Clean room, great food, good location, friendly staff

Clean room, great food, good location, friendly staff

6

Michelle

23 de fev. de 2025

·

Overall, my stay was pretty good. The dining options were solid but nothing special. Everyone I interacted with was nice. When I needed bandaids, they provided them for me. However, my first night there, I thought I heard something rustling through my (closed) food. Brushed it off. But my last night there, I got back to my hotel and noticed two snack bags empty in the floor with holes chewed in them. When I brought this to their attention, they said they’d check the lock to make sure no one was in the room. I argued that it wasn’t a “someone” so they finally agreed to look for signs of an animal. The maintenance guy who “checked” said there were no holes in the walls and asked if I was sure food was in the bags. 30 minutes later, I spotted the rodent scurry across my room. They gave me a new room and only comped my breakfast the next morning. I wouldn’t have even mentioned this has the front desk person and maintenance guys were so dismissive of my concern. I’m not an idiot but I was treated like one.

Overall, my stay was pretty good. The dining options were solid but nothing special. Everyone I interacted with was nice. When I needed bandaids, they provided them for me. However, my first night there, I thought I heard something rustling through my (closed) food. Brushed it off. But my last night there, I got back to my hotel and noticed two snack bags empty in the floor with holes chewed in them. When I brought this to their attention, they said they’d check the lock to make sure no one was in the room. I argued that it wasn’t a “someone” so they finally agreed to look for signs of an animal. The maintenance guy who “checked” said there were no holes in the walls and asked if I was sure food was in the bags. 30 minutes later, I spotted the rodent scurry across my room. They gave me a new room and only comped my breakfast the next morning. I wouldn’t have even mentioned this has the front desk person and maintenance guys were so dismissive of my concern. I’m not an idiot but I was treated like one.

6

nathan

27 de abr. de 2025

·

Hospedou-se por 2 noites

Hotel is nice but definitely dated. Few things didn't work quite properly. Room is not properly cleaned upon chicken but they did send somebody immediately after I called. Elevators seemed kind of sketchy as they continued movement when the doors were still open. All in all, a good hotel but probably not worth quite what we spent

Hotel is nice but definitely dated. Few things didn't work quite properly. Room is not properly cleaned upon chicken but they did send somebody immediately after I called. Elevators seemed kind of sketchy as they continued movement when the doors were still open. All in all, a good hotel but probably not worth quite what we spent

10

RABIH

20 de out. de 2025

·

Hospedou-se por 8 noites

Clean room and friendly staff.

Clean room and friendly staff.

10

Leanne

8 de mar. de 2025

·

Hospedou-se por 3 noites

We have stayed here numerous times before and find that it is clean and comfortable, and a good location for walking downtown st a reasonable price. The staff are very helpful and friendly. The one place I think that could be improved is the maintenance of the property. Our exterior door handle was loose, the hinge cover in the ladies washroom by the pool was hanging off, the bathtub in one of the rooms would not drain and would leak onto the floor, and exhaust vents were layered in dust. These are simple things to rectify that would make a better impression.

We have stayed here numerous times before and find that it is clean and comfortable, and a good location for walking downtown st a reasonable price. The staff are very helpful and friendly. The one place I think that could be improved is the maintenance of the property. Our exterior door handle was loose, the hinge cover in the ladies washroom by the pool was hanging off, the bathtub in one of the rooms would not drain and would leak onto the floor, and exhaust vents were layered in dust. These are simple things to rectify that would make a better impression.

2

christopher

19 de out. de 2025

·

Hospedou-se por 1 noite

We had to pay an additional 20$ for parking which we didn’t know about until we got there. We found a cockroach in our room.

We had to pay an additional 20$ for parking which we didn’t know about until we got there. We found a cockroach in our room.

6

Robert

25 de set. de 2025

·

Hospedou-se por 6 noites

there were cracks in the bathroom floor that could cut a person’s foot. Not one day did they replace the towels properly after cleaning. Sometimes we had a full set and sometimes not.

there were cracks in the bathroom floor that could cut a person’s foot. Not one day did they replace the towels properly after cleaning. Sometimes we had a full set and sometimes not.

2

elena daniela

7 de ago. de 2025

·

Hospedou-se por 2 noites

Very dark room sticky floors sink was dirty

Very dark room sticky floors sink was dirty

8

Laurie

7 de mai. de 2024

·

Hospedou-se por 2 noites

The room was fairly large and we really enjoyed the large bathroom. Sheets were too small for bed so my feet touched the actual bed. I did not like that. The mineral pool and whirlpool were nice. They could use a cleaning to remove excess grout that collected at the bottom of the pools. I expected parking to be included and was advised at the property it was extra. I guess I should have checked better at booking. Check in was good but I would recommend telling visitors the internet password and when check out time is. For checkout, it was quick and easy. There was no offer to provide me a bill nor was I asked about my stay. I assumed I would have received a bill via email, nothing came. I would have appreciated a bill. Overall it was a nice place to stay.

The room was fairly large and we really enjoyed the large bathroom. Sheets were too small for bed so my feet touched the actual bed. I did not like that. The mineral pool and whirlpool were nice. They could use a cleaning to remove excess grout that collected at the bottom of the pools. I expected parking to be included and was advised at the property it was extra. I guess I should have checked better at booking. Check in was good but I would recommend telling visitors the internet password and when check out time is. For checkout, it was quick and easy. There was no offer to provide me a bill nor was I asked about my stay. I assumed I would have received a bill via email, nothing came. I would have appreciated a bill. Overall it was a nice place to stay.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos e confortáveis, com banheiros grandes, embora a decoração pareça desatualizada e alguns quartos sejam menores ou escuros. Algumas avaliações relatam problemas de manutenção ou com água quente e ruído ocasional de construção.

Avaliações dos hóspedes relacionadas

10

Anna

10 de mai. de 2025

·

Hospedou-se por 2 noites

Beautiful lodge. Walking distance to downtown Banff. Only concern was the hotel water in rooms took 10 minutes to heat )in shower and sink). Otherwise, would stay here again!

Beautiful lodge. Walking distance to downtown Banff. Only concern was the hotel water in rooms took 10 minutes to heat )in shower and sink). Otherwise, would stay here again!

6

Stan

29 de abr. de 2025

·

Hospedou-se por 2 noites

We were there from Sunday until Tuesday, got a room upgrade, which was nice and appreciated, however, there was no hot water for a shower late in the afternoon on Monday and the hot tub was out-of-service as well. On Tuesday morning there was still no hot water to shower. We reported it when we checked out and the front desk staff apologized for an unexpected problem. RCL is not an inexpensive hotel in Banff and they should have been able to offer more than just an apology for what was no hot water during our stay.

We were there from Sunday until Tuesday, got a room upgrade, which was nice and appreciated, however, there was no hot water for a shower late in the afternoon on Monday and the hot tub was out-of-service as well. On Tuesday morning there was still no hot water to shower. We reported it when we checked out and the front desk staff apologized for an unexpected problem. RCL is not an inexpensive hotel in Banff and they should have been able to offer more than just an apology for what was no hot water during our stay.

6

Yingzi

27 de set. de 2025

·

Hospedou-se por 4 noites

Room is specious, but dated. It is not worthy of the price.

Room is specious, but dated. It is not worthy of the price.

10

David

19 de jul. de 2025

·

Hospedou-se por 4 noites

Room was very nice, good beds, lots of plugs for charging. Although we were on the main drag, it was quiet. All the amenities you would need, iron & ironing board, fridge, robes to wear from the pool. There was an exercise room & hot tub by the pool. Internet was good. Concierge was most helpful. I wish there would've been a microwave in the room though. Very easy to get to sightseeing but Banff Avenue was very busy this time of year.

Room was very nice, good beds, lots of plugs for charging. Although we were on the main drag, it was quiet. All the amenities you would need, iron & ironing board, fridge, robes to wear from the pool. There was an exercise room & hot tub by the pool. Internet was good. Concierge was most helpful. I wish there would've been a microwave in the room though. Very easy to get to sightseeing but Banff Avenue was very busy this time of year.

6

Sandra

28 de set. de 2025

·

Hospedou-se por 1 noite

Value for size of room was not good. Very small room.

Value for size of room was not good. Very small room.

10

Nancy

23 de jul. de 2025

·

Hospedou-se por 3 noites

Spacious rooms, comfortable beds, clean and nice staff.

Spacious rooms, comfortable beds, clean and nice staff.

10

Michelle

6 de set. de 2025

·

Hospedou-se por 2 noites

Loved the efficient check in service! Our Junior Suite was SWEET! Very spacious and comfy sitting room and bedroom area and bathroom was top notch! , bathroom was well supplied with amenities and shower was divine. Only downsize was the staff in the bar area who appeared to be inexperienced in mixing and knowledge of beverages offered.

Loved the efficient check in service! Our Junior Suite was SWEET! Very spacious and comfy sitting room and bedroom area and bathroom was top notch! , bathroom was well supplied with amenities and shower was divine. Only downsize was the staff in the bar area who appeared to be inexperienced in mixing and knowledge of beverages offered.

10

Eric

13 de nov. de 2024

·

Hospedou-se por 3 noites

Clean, comfortable and spacious room—we had a junior suite. Nice amenities and loved the gas fireplace. The pool and hot tub area were nice, though not very large. In general the decor is showing its age, but is well maintained.

Clean, comfortable and spacious room—we had a junior suite. Nice amenities and loved the gas fireplace. The pool and hot tub area were nice, though not very large. In general the decor is showing its age, but is well maintained.

10

Peter

29 de nov. de 2025

·

Hospedou-se por 1 noite

Best mattress and pillows I have had on my week long trip. Beautiful room and very convenient being right downtown Banff. I will book here again for sure. Room was great and had a fantastic sleep

Best mattress and pillows I have had on my week long trip. Beautiful room and very convenient being right downtown Banff. I will book here again for sure. Room was great and had a fantastic sleep

6

Brian

27 de jun. de 2025

·

Hospedou-se por 4 noites

Stayed in a junior suite. I was very disappointed at the accommodations. The room was a fairly good size but very outdated decor. The room looks like it was done in the 90’s, down to the small jetted tub. Cracked tile in the bathroom. The bath towels were probably the smallest and thinnest towels I have seen in a hotel. For the price paid for the upgraded room I would expect more. Definitely not worth the cost and I would not stay there in the future unless it underwent a major renovation

Stayed in a junior suite. I was very disappointed at the accommodations. The room was a fairly good size but very outdated decor. The room looks like it was done in the 90’s, down to the small jetted tub. Cracked tile in the bathroom. The bath towels were probably the smallest and thinnest towels I have seen in a hotel. For the price paid for the upgraded room I would expect more. Definitely not worth the cost and I would not stay there in the future unless it underwent a major renovation

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe e o concierge são frequentemente elogiados por serem simpáticos e prestativos, com check-in fácil. No entanto, alguns hóspedes relataram atendimento indiferente ou desatento e atrasos na arrumação.

Avaliações dos hóspedes relacionadas

10

Ingrid

3 de fev. de 2025

·

Hospedou-se por 4 noites

Concierges & front desk staff were attentive & very very helpful. Went out of their way to make our stay very comfortable & smooth!

Concierges & front desk staff were attentive & very very helpful. Went out of their way to make our stay very comfortable & smooth!

10

Wundee

11 de out. de 2025

·

Hospedou-se por 2 noites

Safe parking Staff was very nice

Safe parking Staff was very nice

10

Ron

15 de set. de 2023

·

Hospedou-se por 2 noites

Staff were great! Helpful, attentive and responsive as well as cheerful and knowledgeable.

Staff were great! Helpful, attentive and responsive as well as cheerful and knowledgeable.

2

ANDREA

19 de ago. de 2025

·

Hospedou-se por 1 noite

We originally booked one night through Expedia and then extended for a second night because we enjoyed the first. Unfortunately, our experience during the second night was very disappointing. When we returned to our room around 10:20 pm on our second night, it had not been serviced—no clean towels, no made beds, nothing refreshed or cleaned. Exhausted, we went to reception and asked for cleaning. No one apologized; instead, we felt as though I was inconveniencing the staff. At first we were told nothing could be done, and only later were we informed that someone would be sent. We left for a walk to give housekeeping time to do the job, but when we returned around 11:20 pm, only towels had been placed in the room. We went back to reception to explain this was not acceptable and requested that the room be properly cleaned. Eventually, someone came again and basic cleaning was only completed around 12:15 am. By that time, it was far too late for us to get proper rest before our long drive back to North Vancouver the next day. Already exhausted, we had to drive anyway. To make matters worse, there was also a spider in the washroom. For the high price we paid, the level of service provided did not reflect the standard expected.

We originally booked one night through Expedia and then extended for a second night because we enjoyed the first. Unfortunately, our experience during the second night was very disappointing. When we returned to our room around 10:20 pm on our second night, it had not been serviced—no clean towels, no made beds, nothing refreshed or cleaned. Exhausted, we went to reception and asked for cleaning. No one apologized; instead, we felt as though I was inconveniencing the staff. At first we were told nothing could be done, and only later were we informed that someone would be sent. We left for a walk to give housekeeping time to do the job, but when we returned around 11:20 pm, only towels had been placed in the room. We went back to reception to explain this was not acceptable and requested that the room be properly cleaned. Eventually, someone came again and basic cleaning was only completed around 12:15 am. By that time, it was far too late for us to get proper rest before our long drive back to North Vancouver the next day. Already exhausted, we had to drive anyway. To make matters worse, there was also a spider in the washroom. For the high price we paid, the level of service provided did not reflect the standard expected.

6

Michelle

23 de fev. de 2025

·

Overall, my stay was pretty good. The dining options were solid but nothing special. Everyone I interacted with was nice. When I needed bandaids, they provided them for me. However, my first night there, I thought I heard something rustling through my (closed) food. Brushed it off. But my last night there, I got back to my hotel and noticed two snack bags empty in the floor with holes chewed in them. When I brought this to their attention, they said they’d check the lock to make sure no one was in the room. I argued that it wasn’t a “someone” so they finally agreed to look for signs of an animal. The maintenance guy who “checked” said there were no holes in the walls and asked if I was sure food was in the bags. 30 minutes later, I spotted the rodent scurry across my room. They gave me a new room and only comped my breakfast the next morning. I wouldn’t have even mentioned this has the front desk person and maintenance guys were so dismissive of my concern. I’m not an idiot but I was treated like one.

Overall, my stay was pretty good. The dining options were solid but nothing special. Everyone I interacted with was nice. When I needed bandaids, they provided them for me. However, my first night there, I thought I heard something rustling through my (closed) food. Brushed it off. But my last night there, I got back to my hotel and noticed two snack bags empty in the floor with holes chewed in them. When I brought this to their attention, they said they’d check the lock to make sure no one was in the room. I argued that it wasn’t a “someone” so they finally agreed to look for signs of an animal. The maintenance guy who “checked” said there were no holes in the walls and asked if I was sure food was in the bags. 30 minutes later, I spotted the rodent scurry across my room. They gave me a new room and only comped my breakfast the next morning. I wouldn’t have even mentioned this has the front desk person and maintenance guys were so dismissive of my concern. I’m not an idiot but I was treated like one.

2

Lucas

27 de out. de 2025

·

Hospedou-se por 3 noites

I stayed at the Royal Canadian Lodge from October 20–23 and had an awful experience. When we checked in, there was no notice that the hotel was under construction. Nothing was mentioned on Hotels.com when we booked. We were told later that work would start at 9 a.m., but it actually began at 8 a.m. every morning and was so loud it felt like drilling inside the room. I could not watch TV, make calls, or work. When I brought it up, staff said there was nothing they could do. The gym was completely broken, with no working machines and barely any space. It should not be advertised as a gym at all. The worst part was how my business partner’s wife was treated. He had left her name and a key with the front desk, but when she arrived late that night, the staff ignored her while she stood outside in the cold. Making eye contact then opting not to let buzz her into the warmth. Another employee eventually let her in but refused to help when she explained what happened. We had to leave our event early due to the staff refusing to help when we called the lobby to explain as well. Not acceptable. When we told management the next day, they brushed it off and didn’t even ask for details. Between the noise, broken facilities, and rude staff, this hotel completely failed to deliver what was promised. I will never stay here again and strongly recommend others avoid it.

I stayed at the Royal Canadian Lodge from October 20–23 and had an awful experience. When we checked in, there was no notice that the hotel was under construction. Nothing was mentioned on Hotels.com when we booked. We were told later that work would start at 9 a.m., but it actually began at 8 a.m. every morning and was so loud it felt like drilling inside the room. I could not watch TV, make calls, or work. When I brought it up, staff said there was nothing they could do. The gym was completely broken, with no working machines and barely any space. It should not be advertised as a gym at all. The worst part was how my business partner’s wife was treated. He had left her name and a key with the front desk, but when she arrived late that night, the staff ignored her while she stood outside in the cold. Making eye contact then opting not to let buzz her into the warmth. Another employee eventually let her in but refused to help when she explained what happened. We had to leave our event early due to the staff refusing to help when we called the lobby to explain as well. Not acceptable. When we told management the next day, they brushed it off and didn’t even ask for details. Between the noise, broken facilities, and rude staff, this hotel completely failed to deliver what was promised. I will never stay here again and strongly recommend others avoid it.

10

Tin

29 de ago. de 2025

·

Hospedou-se por 4 noites

I truly enjoyed my stay at this hotel. It is clean and set in a quiet location, which made it very relaxing, yet it’s only a 10–15 minute walk to downtown—perfect for exploring the area. The room was spacious, and I especially loved the large, well-designed bathroom, which made the stay even more comfortable. Another great convenience is the Route 1 bus stop right next to the hotel, making it very easy to get around without any hassle. Overall, it felt like the perfect balance of comfort, peace, and accessibility.

I truly enjoyed my stay at this hotel. It is clean and set in a quiet location, which made it very relaxing, yet it’s only a 10–15 minute walk to downtown—perfect for exploring the area. The room was spacious, and I especially loved the large, well-designed bathroom, which made the stay even more comfortable. Another great convenience is the Route 1 bus stop right next to the hotel, making it very easy to get around without any hassle. Overall, it felt like the perfect balance of comfort, peace, and accessibility.

2

Braydon

27 de abr. de 2025

·

Hospedou-se por 2 noites

Stayed here few years ago great place to be. Had to check out day early for an emergency at work. they refused to give me any money back for the extra night I did not even stay at hotel when we were out of there before check out time. Sad to see some of these nicer hotels get ruined by horrible management and terrible customer service. Will not be coming back here

Stayed here few years ago great place to be. Had to check out day early for an emergency at work. they refused to give me any money back for the extra night I did not even stay at hotel when we were out of there before check out time. Sad to see some of these nicer hotels get ruined by horrible management and terrible customer service. Will not be coming back here

10

Deepak

9 de out. de 2025

·

Hospedou-se por 3 noites

Staff was great. Overall, great experience.

Staff was great. Overall, great experience.

10

Patricia

9 de out. de 2025

·

Hospedou-se por 1 noite

The concierge, Neil, was outstanding. His knowledge, efficiency, patience & friendly personality made our 5-day trip effortless. Check-in & check-out were a breeze. The location was perfect. We never needed to move our car until it was time to check out. Walkability to shopping, restaurants, & trails was perfect. Highly recommend the trail to the Bow River Falls!! Also highly recommend Farm & Fire (dinner) & Toulooloo’s (breakfast)

The concierge, Neil, was outstanding. His knowledge, efficiency, patience & friendly personality made our 5-day trip effortless. Check-in & check-out were a breeze. The location was perfect. We never needed to move our car until it was time to check out. Walkability to shopping, restaurants, & trails was perfect. Highly recommend the trail to the Bow River Falls!! Also highly recommend Farm & Fire (dinner) & Toulooloo’s (breakfast)

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado a uma curta distância a pé do centro e das atrações, com paradas de ônibus próximas, e mais tranquilo do que o centro da Banff Avenue. Alguns observam que é uma caminhada curta, mas não imediata, até a rua principal.

Avaliações dos hóspedes relacionadas

10

Lorne

29 de jul. de 2024

·

Hospedou-se por 3 noites

Great location. East walk to downtown. Parking was easily accessible.

Great location. East walk to downtown. Parking was easily accessible.

10

Lorne

25 de jul. de 2024

·

Hospedou-se por 1 noite

Great location

Great location

10

Julia

18 de nov. de 2024

·

Hospedou-se por 2 noites

This property was perfect for a weekend, 2-night stay in Banff! The property is located right in the heart of Banff and all shopping and dining downtown Banff is less than a 10 minute walk down the road. The hotel had all amenties needed for a trip. Great and friendly staff as well!

This property was perfect for a weekend, 2-night stay in Banff! The property is located right in the heart of Banff and all shopping and dining downtown Banff is less than a 10 minute walk down the road. The hotel had all amenties needed for a trip. Great and friendly staff as well!

10

Michael

26 de set. de 2025

·

Hospedou-se por 1 noite

Great location and walking distance to the village

Great location and walking distance to the village

10

Timothy

10 de ago. de 2025

·

Hospedou-se por 1 noite

Great location in the heart of Banff. Easy access and underground parking a plus. Very nice staff.

Great location in the heart of Banff. Easy access and underground parking a plus. Very nice staff.

10

Susan

23 de ago. de 2024

·

Hospedou-se por 2 noites

Good choice for an affordable stay on Banff Avenue. It's a bit of a walk to the stores, approx. 8 mins, but it's quieter at that end of the avenue, which is a bonus. There are lots of restaurants and cafes close by too. Our king suite was lovely, spacious, and had everything we could ask for regarding our comfort. The staff at the front desk were really pleasant and welcoming each time we entered the hotel.

Good choice for an affordable stay on Banff Avenue. It's a bit of a walk to the stores, approx. 8 mins, but it's quieter at that end of the avenue, which is a bonus. There are lots of restaurants and cafes close by too. Our king suite was lovely, spacious, and had everything we could ask for regarding our comfort. The staff at the front desk were really pleasant and welcoming each time we entered the hotel.

10

Roy

23 de set. de 2025

·

Hospedou-se por 2 noites

Short walk to the heart of Banff. Good hotel overall.

Short walk to the heart of Banff. Good hotel overall.

10

Jose Javier

2 de jun. de 2025

·

Hospedou-se por 2 noites

Great location right on Main Street about a 5m walk from the center of town (restaurant downstairs and Chili's next door if you don't feel like walking). Rooms were large and largely sound proof. Staff were very friendly. Would stay here again if we ever return to Banff.

Great location right on Main Street about a 5m walk from the center of town (restaurant downstairs and Chili's next door if you don't feel like walking). Rooms were large and largely sound proof. Staff were very friendly. Would stay here again if we ever return to Banff.

10

Tin

29 de ago. de 2025

·

Hospedou-se por 4 noites

I truly enjoyed my stay at this hotel. It is clean and set in a quiet location, which made it very relaxing, yet it’s only a 10–15 minute walk to downtown—perfect for exploring the area. The room was spacious, and I especially loved the large, well-designed bathroom, which made the stay even more comfortable. Another great convenience is the Route 1 bus stop right next to the hotel, making it very easy to get around without any hassle. Overall, it felt like the perfect balance of comfort, peace, and accessibility.

I truly enjoyed my stay at this hotel. It is clean and set in a quiet location, which made it very relaxing, yet it’s only a 10–15 minute walk to downtown—perfect for exploring the area. The room was spacious, and I especially loved the large, well-designed bathroom, which made the stay even more comfortable. Another great convenience is the Route 1 bus stop right next to the hotel, making it very easy to get around without any hassle. Overall, it felt like the perfect balance of comfort, peace, and accessibility.

10

Jennifer

2 de nov. de 2025

·

Hospedou-se por 3 noites

The hotel was a short walk from the center of Banff. It was clean, quiet, had access to a parking garage. We enjoyed our stay

The hotel was a short walk from the center of Banff. It was clean, quiet, had access to a parking garage. We enjoyed our stay

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

A experiência gastronômica no local é variada: os hóspedes elogiaram alguns jantares e o serviço de quarto, mas outros acharam o café da manhã não incluso e caro, com buffet como única opção ou horários limitados, e o serviço do bar/lounge inconsistente.

Avaliações dos hóspedes relacionadas

10

Catherine

27 de jun. de 2025

·

Hospedou-se por 4 noites

Lovely, cozy hotel. Excellent food. Would have liked if breakfast had been included.

Lovely, cozy hotel. Excellent food. Would have liked if breakfast had been included.

8

Maria

2 de out. de 2025

·

Hospedou-se por 5 noites

Easy access to public transportation.Did not like breakfast option for the price they charged.

Easy access to public transportation.Did not like breakfast option for the price they charged.

10

Irena

26 de jan. de 2025

·

Hospedou-se por 2 noites

The room was very spacious and clean, fireplace was a nice bonus. The hot tub and pool area was amazing. We loved that it has room service - and the food on site was tasty and well priced. We come to Banff a lot and have found a gem with this hotel. Can’t wait to be back.

The room was very spacious and clean, fireplace was a nice bonus. The hot tub and pool area was amazing. We loved that it has room service - and the food on site was tasty and well priced. We come to Banff a lot and have found a gem with this hotel. Can’t wait to be back.

10

Kelly

29 de jul. de 2025

·

Hospedou-se por 2 noites

Breakfast was not free. It was an extra charge of $26 per person for a typical buffet so we ate down the road with more choices.

Breakfast was not free. It was an extra charge of $26 per person for a typical buffet so we ate down the road with more choices.

4

Judith

30 de set. de 2024

·

Hospedou-se por 1 noite

Restaurant was poor - quality of service, food and value were all poor.

Restaurant was poor - quality of service, food and value were all poor.

8

Steven

3 de jul. de 2025

·

Hospedou-se por 6 noites

Liked the restaurant dinner specials

Liked the restaurant dinner specials

10

Tony

24 de out. de 2025

·

Hospedou-se por 1 noite

Great restaurant

Great restaurant

6

Marie

11 de set. de 2023

·

Hospedou-se por 5 noites

Neil was fantastic and had wonderful ideas of how to spend the day. Restaurant and bar leave a lot to be desired. Service was poor, food was medicore at best

Neil was fantastic and had wonderful ideas of how to spend the day. Restaurant and bar leave a lot to be desired. Service was poor, food was medicore at best

8

sandra

14 de set. de 2023

·

Hospedou-se por 2 noites

The hotel is quite nice. Loved the fireplace, room was very large and comfortable. Dining was another story. Though their website said they were open until 10, we arrived just before 9pm to find them closed. We ended up eating at Chili's... ok but we had passed up a number of places trying to get to the hotel. The next morning we saw the menus in the case with a number of excellent options for breakfast, only to find that none of these existed and we had only the buffet. The buffet was fine, though they kept running out of stuff. Clearly they were understaffed in the dining room. It was a shame because the hotel was otherwise quite nice.

The hotel is quite nice. Loved the fireplace, room was very large and comfortable. Dining was another story. Though their website said they were open until 10, we arrived just before 9pm to find them closed. We ended up eating at Chili's... ok but we had passed up a number of places trying to get to the hotel. The next morning we saw the menus in the case with a number of excellent options for breakfast, only to find that none of these existed and we had only the buffet. The buffet was fine, though they kept running out of stuff. Clearly they were understaffed in the dining room. It was a shame because the hotel was otherwise quite nice.

6

Jane

3 de jan. de 2025

·

Hospedou-se por 4 noites

We used to stay at this property when it was affiliated with Delta. Although the rooms are well appointed and clean, the lobby services leave something to be desired. The front desk was well staffed, courteous and accommodating. The restaurant, only being open certain hours meant that we went elsewhere for meals and the lounge also had extremely limited availability, often being closed early if no one was occupying it. The 1 time we did use it, I ordered an Irish coffee, and because they didn’t have whip cream, they added cream which simply made for a cold glass of coffee. The welcoming fireplace was only lit once in the 4 nights we stayed. As some of the family retires earlier than others, the TV room off of the front desk was utilized each night for games or reading. It was rarely clean from previous usage, didn’t have much in the way of seating and was cool without the heat from the fireplace.

We used to stay at this property when it was affiliated with Delta. Although the rooms are well appointed and clean, the lobby services leave something to be desired. The front desk was well staffed, courteous and accommodating. The restaurant, only being open certain hours meant that we went elsewhere for meals and the lounge also had extremely limited availability, often being closed early if no one was occupying it. The 1 time we did use it, I ordered an Irish coffee, and because they didn’t have whip cream, they added cream which simply made for a cold glass of coffee. The welcoming fireplace was only lit once in the 4 nights we stayed. As some of the family retires earlier than others, the TV room off of the front desk was utilized each night for games or reading. It was rarely clean from previous usage, didn’t have much in the way of seating and was cool without the heat from the fireplace.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Robson

7 de jun. de 2026

·

Hospedou-se por 2 noites

Bem localizado. Custo benefício otimo

Bem localizado. Custo benefício otimo

10

Fábio

18 de jul. de 2025

·

Hospedou-se por 3 noites

Excelente opção. Muito confortável. Atendimento muito bom.

Excelente opção. Muito confortável. Atendimento muito bom.

10

Dennis

há 4 dias

·

Hospedou-se por 3 noites

We stayed in a junior suite which was a terrific, large, cheerful, pristine room, with a gas fireplace that we used on 2 cold early September mornings and evenings. The bathroom is very large and bright and well laid out. The staff are all lovely, helpful people. Overall, the hotel has a quiet, calm charm that we found very appealing.

We stayed in a junior suite which was a terrific, large, cheerful, pristine room, with a gas fireplace that we used on 2 cold early September mornings and evenings. The bathroom is very large and bright and well laid out. The staff are all lovely, helpful people. Overall, the hotel has a quiet, calm charm that we found very appealing.

10

Kevin

há 2 semanas

·

Hospedou-se por 1 noite

Everything was clean and the staff were very helpful and friendly.

Everything was clean and the staff were very helpful and friendly.

10

Barbara

há 2 semanas

·

Hospedou-se por 2 noites

Highly recommend. Lovely rooms and great staff

Highly recommend. Lovely rooms and great staff

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 00:00

Antes de 11:00

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Políticas adicionais e informações sobre esta propriedade.

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