Retour à la recherche

Mount Royal Hotel

422 $US

/nuit

Moyenne pour septembre

Mount Royal Hotel - Image 1

Mount Royal Hotel - Chambre

Mount Royal Hotel - Chambre

Mount Royal Hotel - Réception

Mount Royal Hotel - Restaurant

Prices for Mount Royal Hotel

Sélectionnez les dates pour voir les prix et les disponibilités

422 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Mount Royal Hotel, les prix par nuit s'élèvent en moyenne à 134 $US pendant le mois le moins cher (novembre) et à 489 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Mount Royal Hotel selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	166 $US
février	227 $US
mars	195 $US
avril	139 $US
mai	261 $US
juin	436 $US
juillet	489 $US
août	388 $US
septembre	422 $US
octobre	243 $US
novembre	134 $US
décembre	204 $US

Le plus cher : juillet (env. 489 $US)

Le moins cher : novembre (env. 134 $US)

À propos de cet établissement

Vous pouvez passer la journée sur les pistes de ski ou vous détendre grâce aux nombreuses infrastructures de loisirs à votre disposition, notamment un bain à remous. Parmi les équipements et services offerts par cet hôtel vous trouvez égale...

Équipements

Vous pouvez passer la journée sur les pistes de ski ou vous détendre grâce aux nombreuses infrastructures de loisirs à votre disposition, notamment un bain à remous. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un local à skis. Une navette payante vous conduit aux pieds des pistes de ski en deux temps trois mouvements.

Services de l'établissement

Les équipements et services proposés incluent un poste informatique, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (selon horaires) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.

Repas

Mount Royal Hotel abrite un délicieux restaurant, Brazen. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 13 h 00 moyennant un supplément.

Chambres

Choisissez une des 133 chambres dotées d'une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et une cafetière ou une bouilloire, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Mount Royal Hotel, vous profiterez d'un séjour en plein centre de Banff, à seulement 2 min à pied de Centre d'information du parc national de Banff et à 13 minutes de marche de Centre des arts de Banff. Cet hôtel sur un domaine skiable se trouve à 4,2 km de Upper Hot Springs et à 4,6 km de Banff Gondola.

À proximité

Canada House Gallery(0.1 miles)
Galerie Willock & Sax(0.1 miles)
Centre d'information du parc national de Banff(0.2 miles)
Canadian Ski Museum West (musée du ski)(0.2 miles)
Boutiques Cascade(0.2 miles)
Banff Park Museum(0.2 miles)
Central Park(0.2 miles)
Cinéma Lux Banff(0.2 miles)
Galerie Carter-Ryan(0.3 miles)
Rivière Bow(0.4 miles)
Whyte Museum of the Canadian Rockies(0.6 miles)
Club de canoë Banff(0.7 miles)
Ancien cimetière de Banff(0.7 miles)
Cascades of Time Gardens de Banff (jardins)(0.7 miles)
Musée des Nations Buffalo Luxton(0.9 miles)
Aéroport principal le plus pratique pour rejoindre Mount Royal Hotel : Aéroport international de Calgary (YYC)(85.7 miles)

Parking
Navette aéroport
Restaurant
Chambres non-fumeurs
Centre d'affaires
Nettoyage à sec

Emplacement

138 Banff Avenue, Quartier du Centre-ville, Banff, Canada

Canada House Gallery (0.1 miles)

Galerie Willock & Sax (0.1 miles)

Centre d'information du parc national de Banff (0.2 miles)

Canadian Ski Museum West (musée du ski) (0.2 miles)

Boutiques Cascade (0.2 miles)

Banff Park Museum (0.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

6

Chambre (Heritage)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Chauffage

Wi-Fi (gratuit)

7

Chambre, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

210 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

10

Chambre, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

215 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

Guest reviews of Mount Royal Hotel

8.7

Fabuleux

Basé sur 1 394 avis vérifiés

Qui séjourne ici ?

Affaires

8%

Couples

45%

Familles

21%

Groupes

19%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

L'hôtel Mount Royal suscite de nombreux éloges pour son emplacement central imbattable à Banff et son personnel accueillant. De nombreux clients apprécient les chambres propres et confortables, mais les commentaires fréquents soulignent les magnifiques bains à remous sur le toit, ainsi que la frustration liée aux fermetures, aux limites de capacité ou à l'entretien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

L'hôtel Mount Royal suscite de nombreux éloges pour son emplacement central imbattable à Banff et son personnel accueillant. De nombreux clients apprécient les chambres propres et confortables, mais les commentaires fréquents soulignent les magnifiques bains à remous sur le toit, ainsi que la frustration liée aux fermetures, aux limites de capacité ou à l'entretien.

Le stationnement se fait selon le principe du premier arrivé, est parfois payant, et plusieurs clients signalent du bruit provenant de la rue ou des couloirs la nuit. Certaines chambres peuvent sembler petites ou vieillottes, et d'occasionnels problèmes de température ou de maintenance affectent le confort. Côté positif, beaucoup ont également apprécié le restaurant Brazen et la vue sur les montagnes depuis certaines chambres. Attendez-vous à un point de départ animé et pratique, offrant un confort solide et des vues exceptionnelles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les bains à remous sur le toit et le salon sont un atout majeur avec une vue imprenable, mais beaucoup notent qu'un des bains est souvent fermé, sa capacité très limitée, ou qu'il y a des problèmes de propreté ou de température ; les heures de fermeture sont vers 22h. Le stationnement est limité, selon le principe du premier arrivé, et parfois payant.

Avis de voyageur à ce sujet

4

Mark

25 nov. 2025

·

A séjourné 1 nuit

Hot tub closed and not working. As it was the highlight of their ad in expedia. No compensation or discount was offered with less service given

Hot tub closed and not working. As it was the highlight of their ad in expedia. No compensation or discount was offered with less service given

8

Magdalena

2 déc. 2025

·

A séjourné 1 nuit

Hotel is very nice, lobby is a bit small but very cozy and smells soo good in there. Was surprised how big the hotel room was with 2 Queen beds. Originally we booked a room with a King bed (I asked the room on higher level to be closer to roof top hot tub. Unfortunately the room view was at the brick wall ...yes you are in the mountains and will be looking at the brick wall out of the window... so I asked for another room hoping it would not be a problem as it's not a high season right now, they struggled a bit a but the staff was trying to accommodate us and they got us into a room with 2 Queen beds on the same floor window facing a main street. It was very nice and clean, except there were 3 tennis ball size stains on the carpet but we did not care about that as much as about the view. The reason we booked this hotel was the location and the roof top hot tubs, but unfortunately the hot tubs were a bit disappointment. There are quite small (only 4 people allowed in one), one was closed and the the one which was working was quite dirty (black stains all along the water level). Plus it was very slippery all around the hot tub so we had to be very careful to get in and get out. There is nice closed lounge area with the view on the roof top as well, but we chose the hotel because the hot tubs and those were not the highlight of our stay unfortunately.

Hotel is very nice, lobby is a bit small but very cozy and smells soo good in there. Was surprised how big the hotel room was with 2 Queen beds. Originally we booked a room with a King bed (I asked the room on higher level to be closer to roof top hot tub. Unfortunately the room view was at the brick wall ...yes you are in the mountains and will be looking at the brick wall out of the window... so I asked for another room hoping it would not be a problem as it's not a high season right now, they struggled a bit a but the staff was trying to accommodate us and they got us into a room with 2 Queen beds on the same floor window facing a main street. It was very nice and clean, except there were 3 tennis ball size stains on the carpet but we did not care about that as much as about the view. The reason we booked this hotel was the location and the roof top hot tubs, but unfortunately the hot tubs were a bit disappointment. There are quite small (only 4 people allowed in one), one was closed and the the one which was working was quite dirty (black stains all along the water level). Plus it was very slippery all around the hot tub so we had to be very careful to get in and get out. There is nice closed lounge area with the view on the roof top as well, but we chose the hotel because the hot tubs and those were not the highlight of our stay unfortunately.

10

Robyn

14 nov. 2025

·

A séjourné 4 nuits

Lovely hotel on the Main Street in Banff. Super convenient, walkable location. Comfortable rooms and friendly staff. Parking can be a challenge to find.

Lovely hotel on the Main Street in Banff. Super convenient, walkable location. Comfortable rooms and friendly staff. Parking can be a challenge to find.

10

Eric

10 janv. 2026

·

A séjourné 1 nuit

Our stay was great! Clean and modern room. The staff was very friendly and helpful. The rooftop hot tub area was small but nice with great views! There's a great restaurant on site and you can't beat the location.

Our stay was great! Clean and modern room. The staff was very friendly and helpful. The rooftop hot tub area was small but nice with great views! There's a great restaurant on site and you can't beat the location.

10

Shane

17 févr. 2026

·

A séjourné 3 nuits

Comfortable room in the heart of downtown. Easy parking and rooftop hottub

Comfortable room in the heart of downtown. Easy parking and rooftop hottub

8

Karen

16 nov. 2025

·

A séjourné 3 nuits

We had a nice stay , the room was very large and quiet and the linens etc were clean. The staff were courteous and friendly. The hot tub - which we really looked forward to- was not very warm and it had quite a bit of brown scum on the walls like it had not been cleaned in a while. We did mention both issues to a staff member but unfortunately did not get a chance to try the hot tub again.

We had a nice stay , the room was very large and quiet and the linens etc were clean. The staff were courteous and friendly. The hot tub - which we really looked forward to- was not very warm and it had quite a bit of brown scum on the walls like it had not been cleaned in a while. We did mention both issues to a staff member but unfortunately did not get a chance to try the hot tub again.

10

Theresia

24 févr. 2026

·

A séjourné 2 nuits

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service

10

Kari

15 janv. 2026

·

A séjourné 2 nuits

Nice clean rooms, friendly staff, hot tubs were great

Nice clean rooms, friendly staff, hot tubs were great

8

Jason

17 mars 2025

·

A séjourné 5 nuits

Nice hotel, great lobby and perfect area in Banff. 2 hot tubs, both very small, max capacity 4 and 1 was closed for repair. (Looked long term). Ski lockers were useful and free. Don’t lose the key, $50 if you do. Friends had the junior sweet, great space. Regular double room was pretty small for more than 2 people. Put the door hanger out if you want your room cleaned, otherwise no service. Overall, we’d stay here again.

Nice hotel, great lobby and perfect area in Banff. 2 hot tubs, both very small, max capacity 4 and 1 was closed for repair. (Looked long term). Ski lockers were useful and free. Don’t lose the key, $50 if you do. Friends had the junior sweet, great space. Regular double room was pretty small for more than 2 people. Put the door hanger out if you want your room cleaned, otherwise no service. Overall, we’d stay here again.

6

Reginald

11 févr. 2025

·

A séjourné 2 nuits

The hot tub and Cascade lounge don't live up to the photos. The tub water is warm, not hot. This may be fine in summer but not when it's cool or cold. The area is dark and not inviting when the sun goes down.

The hot tub and Cascade lounge don't live up to the photos. The tub water is warm, not hot. This may be fine in summer but not when it's cool or cold. The area is dark and not inviting when the sun goes down.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement très propres et bien entretenues, plusieurs clients les décrivant comme impeccables. Quelques-uns signalent des tapis tachés ou un nettoyage de salle de bain oublié, et certaines zones des couloirs montrent des signes d'usure.

Avis de voyageur à ce sujet

4

Amy

3 sept. 2025

·

A séjourné 2 nuits

Shower had gobs of hair on the wall. Told the front desk and asked them to have the shower cleaned while we were out during the day. Came back and shower still wasn’t clean. Air didn’t work. Ice machine near the room wasn’t working - had to walk to another section of the hotel to get ice. Reported the issues to the front desk at checkout and they could care less. Way to expensive of a hotel to have a dirty hot place to stay. Great location but they did nothing to take care of the issues.

Shower had gobs of hair on the wall. Told the front desk and asked them to have the shower cleaned while we were out during the day. Came back and shower still wasn’t clean. Air didn’t work. Ice machine near the room wasn’t working - had to walk to another section of the hotel to get ice. Reported the issues to the front desk at checkout and they could care less. Way to expensive of a hotel to have a dirty hot place to stay. Great location but they did nothing to take care of the issues.

10

Carole

21 nov. 2025

·

A séjourné 2 nuits

Our room was spotless, the staff were accommodating, friendly and supportive. The view of the mountain from our room was exceptional. Thank you..

Our room was spotless, the staff were accommodating, friendly and supportive. The view of the mountain from our room was exceptional. Thank you..

4

Maria Patrisha

21 oct. 2025

·

A séjourné 1 nuit

I’ve visited Banff many times for family trips and usually stay at a hotel a little farther from downtown, but I decided to book here this time for convenience. The location is great and the staff were friendly and helpful. The beds were also quite comfortable, which I appreciated. However, I was disappointed with the overall cleanliness of the room. The carpets looked like they hadn’t been properly vacuumed or shampooed in some time, and the bathroom had visible dirt in several corners. When I used the shower, I also noticed a few loose hairs on the walls, which was unpleasant. If convenience and location are your priorities, this hotel does the job. But if you’re particular about cleanliness especially when traveling with kids I would recommend considering other options.

I’ve visited Banff many times for family trips and usually stay at a hotel a little farther from downtown, but I decided to book here this time for convenience. The location is great and the staff were friendly and helpful. The beds were also quite comfortable, which I appreciated. However, I was disappointed with the overall cleanliness of the room. The carpets looked like they hadn’t been properly vacuumed or shampooed in some time, and the bathroom had visible dirt in several corners. When I used the shower, I also noticed a few loose hairs on the walls, which was unpleasant. If convenience and location are your priorities, this hotel does the job. But if you’re particular about cleanliness especially when traveling with kids I would recommend considering other options.

10

Melissa

22 nov. 2025

·

A séjourné 4 nuits

The room we stayed in was immaculately clean and maintained daily. The staff were highly knowledgeable and candid about the area’s attractions and recommendations. The rooftop hot tub offered an exceptional view and provided a relaxing way to conclude a long day of shopping. Looking forward to our stay in the near future.

The room we stayed in was immaculately clean and maintained daily. The staff were highly knowledgeable and candid about the area’s attractions and recommendations. The rooftop hot tub offered an exceptional view and provided a relaxing way to conclude a long day of shopping. Looking forward to our stay in the near future.

10

Eric

10 janv. 2026

·

A séjourné 1 nuit

Our stay was great! Clean and modern room. The staff was very friendly and helpful. The rooftop hot tub area was small but nice with great views! There's a great restaurant on site and you can't beat the location.

Our stay was great! Clean and modern room. The staff was very friendly and helpful. The rooftop hot tub area was small but nice with great views! There's a great restaurant on site and you can't beat the location.

10

Yelena

12 févr. 2026

·

A séjourné 1 nuit

Friendly and accommodating staff, clean and comfortable, great location

Friendly and accommodating staff, clean and comfortable, great location

10

Ricardo

18 avr. 2025

·

A séjourné 2 nuits

Excellent location for staying in Banff. The restaurant is very good and the service is good. The only problem is the carpet in the hallway that looks old but that is all.

Excellent location for staying in Banff. The restaurant is very good and the service is good. The only problem is the carpet in the hallway that looks old but that is all.

8

Ronan

26 avr. 2024

·

A séjourné 2 nuits

Great stay! Quiet location even though it’s on the Main Street. The rooftop hot tubs were nice! Although the room was showing some wear and tear and there was some underwear left beside one of the nightstands, otherwise it was clean.

Great stay! Quiet location even though it’s on the Main Street. The rooftop hot tubs were nice! Although the room was showing some wear and tear and there was some underwear left beside one of the nightstands, otherwise it was clean.

10

Theresia

24 févr. 2026

·

A séjourné 2 nuits

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service

10

Theresia

28 févr. 2026

·

A séjourné 1 nuit

Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!

Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Beaucoup trouvent les chambres confortables avec de bons lits et une vue sur les montagnes pour certaines. Cependant, des commentaires récurrents évoquent des plans d'étage exigus, des éléments vieillots ou un design maladroit, une qualité de vue variable (y compris des murs), des murs fins ou du bruit de la rue, ainsi que d'occasionnels problèmes de température ou de climatisation.

Avis de voyageur à ce sujet

2

Elizabeth

30 mars 2024

·

A séjourné 1 nuit

Our hotel room had a view of a brick wall. It should have been advertised as a room without a view, but it wasn’t. We won’t be back, considering we could have booked a different hotel for the same price and would have had a view. Incredibly disappointing.

Our hotel room had a view of a brick wall. It should have been advertised as a room without a view, but it wasn’t. We won’t be back, considering we could have booked a different hotel for the same price and would have had a view. Incredibly disappointing.

10

Tracey

11 août 2025

·

A séjourné 1 nuit

The hotel is right on the Main Street of Banff and walkable to almost everything. Room was nice, but bathroom doors are just sliding and don’t close completely. Beds were comfortable. Our room overlooked the street below and had a beautiful view of the mountains. The unfortunate part were people in the street yelling and swearing until 3am and we could hear it all.

The hotel is right on the Main Street of Banff and walkable to almost everything. Room was nice, but bathroom doors are just sliding and don’t close completely. Beds were comfortable. Our room overlooked the street below and had a beautiful view of the mountains. The unfortunate part were people in the street yelling and swearing until 3am and we could hear it all.

6

Colin

19 sept. 2025

·

A séjourné 3 nuits

The beds were comfortable and the shower was really good. Furniture and carpet need updating. Seating was totally inadequate: one uncomfortable chair not enough for two people. Small consul table passed off as a desk totally inadequate. Sockets and charging points not convenient. Lights totally inadequate. A/c clearly switched off at night so the room was too warm.

The beds were comfortable and the shower was really good. Furniture and carpet need updating. Seating was totally inadequate: one uncomfortable chair not enough for two people. Small consul table passed off as a desk totally inadequate. Sockets and charging points not convenient. Lights totally inadequate. A/c clearly switched off at night so the room was too warm.

6

Andrea

12 nov. 2025

·

A séjourné 1 nuit

Room was decent and clean, however was very hot. Turned the heat down but the room still remained very hot all night. Also not nearly enough parking available, was full when we arrived and we had to pay for street parking at $7/hour which added up very quickly.

Room was decent and clean, however was very hot. Turned the heat down but the room still remained very hot all night. Also not nearly enough parking available, was full when we arrived and we had to pay for street parking at $7/hour which added up very quickly.

6

Paul

26 août 2024

·

A séjourné 1 nuit

Probably time for a rennovation. Surprised how much street noise you could hear in the room. Good location though. Parking a bit of a pain.

Probably time for a rennovation. Surprised how much street noise you could hear in the room. Good location though. Parking a bit of a pain.

6

Martyn

28 juil. 2025

·

A séjourné 1 nuit

For the cost, the room was very small and dark. The temperature control would not let us make the room cooler than 19 degrees.

For the cost, the room was very small and dark. The temperature control would not let us make the room cooler than 19 degrees.

6

Najeeb

9 oct. 2025

·

A séjourné 4 nuits

hate the walk from the elevator to my room and no view from the bedroom window just the wall. So not good experience. I am senior.

hate the walk from the elevator to my room and no view from the bedroom window just the wall. So not good experience. I am senior.

6

Feras

12 nov. 2025

·

A séjourné 1 nuit

Staff and location are great. However the bed is not as comfortable as expected.

Staff and location are great. However the bed is not as comfortable as expected.

8

Paul

24 févr. 2026

·

A séjourné 8 nuits

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

8

Chynna Joyce

22 mai 2025

·

A séjourné 2 nuits

Located at the heart of Banff, this hotel is within walking distance to most amenities. The rooms are cozy and clean although small in size. My only complaint is parking. Although they do have some space, it's not enough to accommodate during their peak or busy season. Other parking options are quite expensive. Overall, we enjoyed our stay.

Located at the heart of Banff, this hotel is within walking distance to most amenities. The rooms are cozy and clean although small in size. My only complaint is parking. Although they do have some space, it's not enough to accommodate during their peak or busy season. Other parking options are quite expensive. Overall, we enjoyed our stay.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son aide et sa serviabilité, avec des arrivées anticipées et des surclassements occasionnels notés. Certains clients ont cependant rencontré un service inégal ou des problèmes de facturation/communication.

Avis de voyageur à ce sujet

2

Syyedah Sarwat

10 juil. 2025

·

A séjourné 2 nuits

They charged me too $1016.34. I already paid to the Expedia for two nights they again charged me in my credit card. They are robbers I hate customer care in this hotel. I didn’t get back my money

They charged me too $1016.34. I already paid to the Expedia for two nights they again charged me in my credit card. They are robbers I hate customer care in this hotel. I didn’t get back my money

10

Sydney

25 nov. 2025

·

A séjourné 1 nuit

We want to recognize one of your staff. Unfortunately, we did not get she name but she was working on Saturday, Nov 22nd during our checkin around 2pm. I believe an Australian accent. She was absolutely wonderful to us, checked us in early and gave a complimentary upgrade for our wedding anniversary. She made our trip! We appreciate everything she did for us and will be coming back because of our experience with her. So kind and professional. You have an awesome employee that deserves all the recognition. We hope this finds it way back to her!

We want to recognize one of your staff. Unfortunately, we did not get she name but she was working on Saturday, Nov 22nd during our checkin around 2pm. I believe an Australian accent. She was absolutely wonderful to us, checked us in early and gave a complimentary upgrade for our wedding anniversary. She made our trip! We appreciate everything she did for us and will be coming back because of our experience with her. So kind and professional. You have an awesome employee that deserves all the recognition. We hope this finds it way back to her!

4

Amy

3 sept. 2025

·

A séjourné 2 nuits

Shower had gobs of hair on the wall. Told the front desk and asked them to have the shower cleaned while we were out during the day. Came back and shower still wasn’t clean. Air didn’t work. Ice machine near the room wasn’t working - had to walk to another section of the hotel to get ice. Reported the issues to the front desk at checkout and they could care less. Way to expensive of a hotel to have a dirty hot place to stay. Great location but they did nothing to take care of the issues.

Shower had gobs of hair on the wall. Told the front desk and asked them to have the shower cleaned while we were out during the day. Came back and shower still wasn’t clean. Air didn’t work. Ice machine near the room wasn’t working - had to walk to another section of the hotel to get ice. Reported the issues to the front desk at checkout and they could care less. Way to expensive of a hotel to have a dirty hot place to stay. Great location but they did nothing to take care of the issues.

4

Maggie

13 avr. 2025

·

A séjourné 3 nuits

Only reason I put 2 stars is the miscommunication or I don't know whose fault whether it's Expedia or Mount Royal Hotel about my charges. I have to pay full amount at check out wherein I paid a deposit when I did my booking. Then I realized looking at my credit card statement that they (hotel) charged me when I check-in already then charged me again at check out. I don't get it! so I'm in the process of it but I should not be having this issue on my holidays.

Only reason I put 2 stars is the miscommunication or I don't know whose fault whether it's Expedia or Mount Royal Hotel about my charges. I have to pay full amount at check out wherein I paid a deposit when I did my booking. Then I realized looking at my credit card statement that they (hotel) charged me when I check-in already then charged me again at check out. I don't get it! so I'm in the process of it but I should not be having this issue on my holidays.

6

Nicholas

22 août 2025

·

A séjourné 1 nuit

Although older hotel is very clean and good location. Over $500 a night for room (which guessing due to summer season) but at that price one would expect to have at least some water in the room. How hotels can expect guests to drink out of bathroom taps is ridiculous at this sort of price range. Front desk staff were ok but fairly rushed and don’t ask how your stay was.

Although older hotel is very clean and good location. Over $500 a night for room (which guessing due to summer season) but at that price one would expect to have at least some water in the room. How hotels can expect guests to drink out of bathroom taps is ridiculous at this sort of price range. Front desk staff were ok but fairly rushed and don’t ask how your stay was.

10

Kaitlyn

20 avr. 2025

·

A séjourné 1 nuit

Went on a girls trip with my friends for my birthday and this hotel is so amazing! It’s location is perfect and the staff are so sweet, they let us check in early as our room was ready and the room was so clean and the beds were so comfortable as well! The parking was also only 10 dollars per day which was a great price considering we were in Banff. I went with two of my friends and there were only two robes in the room (standard) and we asked for another one, and the staff wasted no time to give us a third. In the time that it took us to get to the room from the lobby, someone already came to drop off the robe to our room! We also asked for a later check out time and they let us check out an hour later than we were supposed to wish was a blessing. The restaurant Brazen that was also in the hotel was absolutely amazing! The food was outstanding quality and the service as well! I cannot wait to come back again!

Went on a girls trip with my friends for my birthday and this hotel is so amazing! It’s location is perfect and the staff are so sweet, they let us check in early as our room was ready and the room was so clean and the beds were so comfortable as well! The parking was also only 10 dollars per day which was a great price considering we were in Banff. I went with two of my friends and there were only two robes in the room (standard) and we asked for another one, and the staff wasted no time to give us a third. In the time that it took us to get to the room from the lobby, someone already came to drop off the robe to our room! We also asked for a later check out time and they let us check out an hour later than we were supposed to wish was a blessing. The restaurant Brazen that was also in the hotel was absolutely amazing! The food was outstanding quality and the service as well! I cannot wait to come back again!

10

Joy

4 oct. 2025

·

A séjourné 1 nuit

I was pleasantly surprised by how friendly and helpful the staff was whether it was at the front desk to help check me in or the staff in the restaurant. Every single person I spoke to was wonderful. I was served by I think her name was Tilly (sweet Australian red head) at the bar.. I sat and had dinner because the restaurant was too full and she was incredible to watch work and multitask keeping me entertained. I would definitely come back here again. My room was clean and really cute and I absolutely adore the convenience of this hotel. It is right in the middle of all the shops and restaurants it is such a great location. And no noise, which is wonderful. I definitely recommend this hotel to anyone who wants to try it.

I was pleasantly surprised by how friendly and helpful the staff was whether it was at the front desk to help check me in or the staff in the restaurant. Every single person I spoke to was wonderful. I was served by I think her name was Tilly (sweet Australian red head) at the bar.. I sat and had dinner because the restaurant was too full and she was incredible to watch work and multitask keeping me entertained. I would definitely come back here again. My room was clean and really cute and I absolutely adore the convenience of this hotel. It is right in the middle of all the shops and restaurants it is such a great location. And no noise, which is wonderful. I definitely recommend this hotel to anyone who wants to try it.

10

Ellen

30 juil. 2025

·

A séjourné 2 nuits

Everyone was so helpful. Lucy was the best! She took extra care that we fulfilled our travel expectations, right down to providing bear spray when we went out to see local wildlife.

Everyone was so helpful. Lucy was the best! She took extra care that we fulfilled our travel expectations, right down to providing bear spray when we went out to see local wildlife.

8

Paul

24 févr. 2026

·

A séjourné 8 nuits

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

10

Theresia

28 févr. 2026

·

A séjourné 1 nuit

Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!

Lovely Australian girl at the front desk, great staff in the restaurant. Rooms are a good size, clean, beds nice and comfortable with fluffy feather pillows:) Nespresso coffee machine takes it to next level!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central imbattable sur Banff Avenue, à distance de marche des boutiques, des restaurants et des arrêts de navette ou de bus à proximité. La vie animée du quartier peut engendrer du bruit de la rue tard le soir dans certaines chambres.

Avis de voyageur à ce sujet

8

Charles

29 déc. 2024

·

A séjourné 7 nuits

Location is perfect

Location is perfect

10

Tracey

11 août 2025

·

A séjourné 1 nuit

The hotel is right on the Main Street of Banff and walkable to almost everything. Room was nice, but bathroom doors are just sliding and don’t close completely. Beds were comfortable. Our room overlooked the street below and had a beautiful view of the mountains. The unfortunate part were people in the street yelling and swearing until 3am and we could hear it all.

The hotel is right on the Main Street of Banff and walkable to almost everything. Room was nice, but bathroom doors are just sliding and don’t close completely. Beds were comfortable. Our room overlooked the street below and had a beautiful view of the mountains. The unfortunate part were people in the street yelling and swearing until 3am and we could hear it all.

6

Paul

26 août 2024

·

A séjourné 1 nuit

Probably time for a rennovation. Surprised how much street noise you could hear in the room. Good location though. Parking a bit of a pain.

Probably time for a rennovation. Surprised how much street noise you could hear in the room. Good location though. Parking a bit of a pain.

10

Ispanji

21 août 2025

·

A séjourné 2 nuits

Property is located right at the center of the town. Parking is very easy. Most of Banff tour pickup location is also located right at the back of the hotel. You can easily hop on a shuttle from there. Recommended if you’re looking to stay at the town centre.

Property is located right at the center of the town. Parking is very easy. Most of Banff tour pickup location is also located right at the back of the hotel. You can easily hop on a shuttle from there. Recommended if you’re looking to stay at the town centre.

10

CESAR

15 août 2025

·

A séjourné 2 nuits

The hotel was in the middle of the Banff town. Great location makes everything walkable. But at night, there could be noise from club goers. My partner and I didnt mind because they provide a white noise machine which drowned the noise oitside, and was able to sleep well.

The hotel was in the middle of the Banff town. Great location makes everything walkable. But at night, there could be noise from club goers. My partner and I didnt mind because they provide a white noise machine which drowned the noise oitside, and was able to sleep well.

10

carol

28 août 2024

·

A séjourné 2 nuits

Perfectly situated in the heart of the town of Banff. The hotel lobby always had fresh flowers, and cold water ready for guests coming and going. The rooms were updated and very clean and the beds were very comfortable. A great central hotel experience!

Perfectly situated in the heart of the town of Banff. The hotel lobby always had fresh flowers, and cold water ready for guests coming and going. The rooms were updated and very clean and the beds were very comfortable. A great central hotel experience!

10

Milan

25 mars 2025

·

A séjourné 5 nuits

Amazing location in the center of the city and quick access to everything Would definitely recommend to anyone staying in Banff

Amazing location in the center of the city and quick access to everything Would definitely recommend to anyone staying in Banff

8

Melissa

28 nov. 2025

·

A séjourné 3 nuits

We had a great stay at the Mount Royal Hotel in Banff. The location is absolutely outstanding — truly couldn’t ask for better. It’s right in the heart of Banff and within walking distance to everything, which made exploring super easy and convenient. The rooms were clean, comfortable, and well-maintained, and I really loved the rooftop jacuzzi. The only downside was that the upstairs area was closed for maintenance and one of the jacuzzi's was under service When you choose a hotel partly for amenities like this, it’s a bit disappointing when they’re not accessible. Overall, it’s a really nice hotel with a perfect location, and I would definitely stay here again. The closures are the only reason I’m giving 4 stars instead of 5.

We had a great stay at the Mount Royal Hotel in Banff. The location is absolutely outstanding — truly couldn’t ask for better. It’s right in the heart of Banff and within walking distance to everything, which made exploring super easy and convenient. The rooms were clean, comfortable, and well-maintained, and I really loved the rooftop jacuzzi. The only downside was that the upstairs area was closed for maintenance and one of the jacuzzi's was under service When you choose a hotel partly for amenities like this, it’s a bit disappointing when they’re not accessible. Overall, it’s a really nice hotel with a perfect location, and I would definitely stay here again. The closures are the only reason I’m giving 4 stars instead of 5.

10

APRIL

18 févr. 2025

·

A séjourné 4 nuits

The location is unbeatable! Right in the center of Banff and walkable to all the shopping stores and restaurants. Also just behind the hotel there's a shuttle stop that takes you to all three ski resorts. There is also a good amount of parking available if you are taking your vehicle.

The location is unbeatable! Right in the center of Banff and walkable to all the shopping stores and restaurants. Also just behind the hotel there's a shuttle stop that takes you to all three ski resorts. There is also a good amount of parking available if you are taking your vehicle.

8

Paul

24 févr. 2026

·

A séjourné 8 nuits

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

Great location. Large room, 2 good size beds. Negatives are that the Hotel is getting a little dated. The rooms and beds could do with an update. The plus is definitely the location, right on the high street, close to shops, bars, restaurant's, buses etc. great, friendly staff. We would come back.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Brazen, le restaurant sur place, est fréquemment salué pour sa cuisine savoureuse, son bon petit-déjeuner et son service amical. Quelques clients ont noté des petits problèmes logistiques ou des questions concernant la disponibilité du petit-déjeuner.

Avis de voyageur à ce sujet

10

Rita

7 nov. 2025

·

A séjourné 5 nuits

Excellent service et le restaurant de l’hôtel etait très bon!

Excellent service et le restaurant de l’hôtel etait très bon!

10

Lynn

25 mai 2024

·

A séjourné 3 nuits

Close to everything. Room was clean every day. People were friendly. Lady at the desk helped us with one of our tours. Informed us where to go to get help. Felt bad she couldn't help us. We said you helped us very much. We walked to the place she told us and it was fixed. Rylee was outstanding at Brazen. A great asset to any company. He talked to us and asked what our plans were for the day. Made us feel like family. Tommy our waiter had our drinks for breakfast every day as soon as we sat down.Very polite and asked where were going. Very nice restaurant to eat at.

Close to everything. Room was clean every day. People were friendly. Lady at the desk helped us with one of our tours. Informed us where to go to get help. Felt bad she couldn't help us. We said you helped us very much. We walked to the place she told us and it was fixed. Rylee was outstanding at Brazen. A great asset to any company. He talked to us and asked what our plans were for the day. Made us feel like family. Tommy our waiter had our drinks for breakfast every day as soon as we sat down.Very polite and asked where were going. Very nice restaurant to eat at.

10

Daygen

28 août 2025

·

A séjourné 1 nuit

Great property Location perfect on Banff Ave. Parking fantastic. Staff were incredibly helpful. We went to restaurant Brazen for happy hour. The food was delicious.

Great property Location perfect on Banff Ave. Parking fantastic. Staff were incredibly helpful. We went to restaurant Brazen for happy hour. The food was delicious.

10

Lise

7 nov. 2024

·

A séjourné 1 nuit

A great location in town. We enjoyed a hot tub in the afternoon after we checked in on this beautiful blue sky afternoon. Nice mountain views from the rooftop hot tubs and lounge area. We also ate supper at the restaurant in the hotel, Brazen, which had different daily specials and lots of interesting menu items. We had Great service there and we got a free drink each because we were staying at the hotel. Overal a great midweek getaway.

A great location in town. We enjoyed a hot tub in the afternoon after we checked in on this beautiful blue sky afternoon. Nice mountain views from the rooftop hot tubs and lounge area. We also ate supper at the restaurant in the hotel, Brazen, which had different daily specials and lots of interesting menu items. We had Great service there and we got a free drink each because we were staying at the hotel. Overal a great midweek getaway.

8

Thi Phuong Loan

23 déc. 2024

·

A séjourné 1 nuit

Only when I asked the breakfast time! The host said all day but that you have to pay from pocket, nothing is free. She needs to know what to say and clear with clients

Only when I asked the breakfast time! The host said all day but that you have to pay from pocket, nothing is free. She needs to know what to say and clear with clients

10

Michelle

26 oct. 2025

·

A séjourné 2 nuits

Rooms were clean and beds were very comfortable. The Brazen restaurant had a delicious breakfast! Location was in the heart of Banff and within walking distance to shops and restaurants.

Rooms were clean and beds were very comfortable. The Brazen restaurant had a delicious breakfast! Location was in the heart of Banff and within walking distance to shops and restaurants.

10

Theresia

24 févr. 2026

·

A séjourné 2 nuits

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service

Fabulous location, lovely comfortable, well appointed and clean room. Super comfy bed. Great rooftop hot tub. Restaurant excellent food and service

10

Kim

22 avr. 2025

·

A séjourné 1 nuit

Excellent location with wonderful restaurant.

Excellent location with wonderful restaurant.

10

Wendles

24 avr. 2024

·

A séjourné 1 nuit

Stylish hotel with a restaurant and bar which had a good menu choice with food beautifully presented. All the staff were friendly and helpful. Comfortable bedroom with great quality bedding.

Stylish hotel with a restaurant and bar which had a good menu choice with food beautifully presented. All the staff were friendly and helpful. Comfortable bedroom with great quality bedding.

10

Carl

21 oct. 2025

·

A séjourné 4 nuits

Brazen is an excellent restaurant. Parking could have been free since it is off season when we came. Other than that, the experience was amazing.

Brazen is an excellent restaurant. Parking could have been free since it is off season when we came. Other than that, the experience was amazing.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Michel

9 mai 2026

·

A séjourné 3 nuits

Tout etait parfait!!

Tout etait parfait!!

10

Jean Pierre

13 févr. 2026

·

A séjourné 4 nuits

Le personnel fut très gentil et avenant

Le personnel fut très gentil et avenant

10

Rita

7 nov. 2025

·

A séjourné 5 nuits

Excellent service et le restaurant de l’hôtel etait très bon!

Excellent service et le restaurant de l’hôtel etait très bon!

10

Denise

4 juil. 2025

·

A séjourné 1 nuit

Bien situé - personnel très gentil

Bien situé - personnel très gentil

10

Odiane

4 mai 2025

·

A séjourné 3 nuits

Vraiment bien et paisible

Vraiment bien et paisible

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 02:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.