奔集格蘭德中心大飯店

As an overall observation, this hotel should not be a 5-star hotel. It is a 4-star and that is borderline given that it appears to be aging. On the positive side, the hotel staff was amazing, friendly, helpful and polite. Also very positive is the location of this hotel, so close to the Ploen Chit SkyTrain stop was also extremely convenient. But that is the end of the positive. The hotel is at a very busy and noisy area and the rooms are not well insulated to block the noise. During my 10-day stay there I changed three rooms on different floors and different sides and the noise from the street carries all the way up to the 29th floor. If you are a light sleeper this hotel is not for you. Lastly, the hotel does not serve any alcohol or allows any alcohol on the premises at all. While the food at the restaurant is very good, it would have been nice to have the option to have a glass of wine or a beer with our dinner. No where did I see a disclosure that this is a "dry" hotel. I only have a glass of wine here or there, but when I am on vacation, I would like to have the choice to have a glass of wine with my dinner without having to leave the hotel premises.

The exceptional location made this a great place for walkable tourism. The facility was stylist yet comfortable with great amenities including a pool, wonderful spa treatments, and an outstanding daily breakfast buffet.

Great services especially in its onsite Spa, Let's relax. But I would recommend the management to consider offer some executive benefits, like lounge access or private gym or yoga sessions, especially considering this is a hotel located in the heart of the Thai business/financial district. Many people check in here are for business.

Location! Location! Location! Love the location! Love their spa. The rooms are clean but a bit dated. Service is excellent. I always stay there!

Great value-for-money. Little old, decently maintained, noisy from the street but that’s everywhere in Bangkok. Rooms are spacious. Price is good. Gym is small but ok.

Good location, excellent accommodation and restaurant, not so good, water was luke warm, not good for a shower. My biggest issue was being told there was no bar or alcohol! This is not mentioned on their website, I'm sure that is done deliberately as this would put off many customers.

The rooms were a good size and lots of space in the apartment to gather in the evening. Rooms were clean, room service food was great. Only reason it did not get a 5 star rating was that there was no bar for a late night cap or drink in the building.

Always very good experience staying here! Friendly concierge team, quick check-in, clean room, great location. Everything is as expected. The spa on the 30th floor is very very good. Thumb up.

Excellent hotel-the area was very convenient and walkable. The room was very clean and comfortable. The pool and fitness center was smaller Tha Ratchadamri property, but nice. The staff was friendly and approachable.

房間很大及整潔，而且無線上網速度亦快！頂層就已有LET'S RELAX, spa 及按摩，做完就可能電梯直接回房！

The room was spotless and had a fantastic view!

I liked - helpful employees I did not like, the room has too many cockroaches.

Wifi suddenly wasn’t working one morning. A cockroach was spotted the bathroom. Road to hotel is usually congested and takes a while for drivers to get in.

Location of this hotel is convenient to take BTS to go around the city. Room cleanliness need more attention, dirty spot on bedroom carpet and wooden curtain pretty dusty.

Overall was good but cleanliness of toilet need to improve.

Venligt og imødekommende personale. Værelset var rent.

It was good everything was excellent the food was good everything the only problem underneath the bed they were roaches cockroach I killed about four roaches and I shown to front desk and they did they move me out of their room they give me another room but they didn't come to say nothing actually that I want to extend it for a few hours the last check out date and they told me that I had to pay 50% so about $60 I extra stay extended stand it for a few hours 60 to $75 extended for a few hours so I'm not satisfied and even though I'm going to call Expedia explain the situation how about what I found in the room my email Alberto Maya the number to@gmail.com my phone number 773-454-7576

The staff was very friendly and attentive, extremely clean.

Ver polite and helpful staff. Room very clean

Clean and pleasant, will revisit again.

We stayed in a 1 BR corner unit that had a small fully stocked kitchen including a washer. The pluses are the size of unit, could easily stay long term in needed. Short walk to BTS Ploenchit station and Embassy Mall. Comfortable bed, large bathtub plenty of closet space and a good-sized balcony. I did not like the wood blinds in BR let in too much light; blackout curtains would be better. I was disappointed with the room service breakfast, missing items and barely warm and more expensive than the other Centre Point locations.

Good location within walking distance to Phloen Chit BTS, Central Embassy, Central Chidlom & Dior Gold House. The staff are polite, friendly & helpful. The breakfast spread is good. The room is big & clean. The toilet is spacious, too. My only concerns are the water spray from the taps in the bathtub & shower cubicle are very weak. The hot water seems to be lukewarm.

방음이 잘 안돼요 잘때 너무 시끄러웠어요

The hotel is very dated stuck in the 1990's, rooms are very noisy from not only traffic but also the MRT. We stayed on the 17th floor and asked to be moved to a quieter room we were moved to the 29th floor and the noise from traffic was still awful, the hotel need to invest in secondary double glazing, we had a terrible nights sleep every night through out our stay to the point we considered moving to a different hotel and cutting our losses, the quality of food at the hotel restaurant was poor and expensive. The good points were a refreshed fridge every day with drinks and snacks, breakfast was average, but over all, very disappointed with this hotel considering its rated as 5 star property. found it quite odd the hotel does not sell Alcohol on the premises. unfortunately i would not stay again or recommend this hotel to anyone.

The bathroom shower area was very small and extremely claustrophobic. There was no master switch in the room to turn off all the lights and they needed to be put off one by one.

Had a wonderful stay. Walking distance to Central Embassy and BTS line. The bed was perfect! ( lighting in the bathroom was not as bright as I would like)

Washing machine in room is excellent

Very good location, nere everything. The balcony at the rooms are a big + Always enjoying staying here.

Dejligt store værelser

Loved the location. Very comfortable bed Nice gym and pool Good buffet breakfast Hotel room is a little old, especially the bathroom. But spacious and well maintained.

Cleaners are hardworking and so pleasant. They have good manners and polite

I would like to commend Trixie, a trainee, for her excellent customer service. She greeted us with a pleasant smile and truly showed great Thai hospitality. We were pleasantly surprised when she upgraded our room, which made our stay even more special. Her warmth, professionalism, and genuine kindness made a wonderful first impression. She is definitely a great asset to the team.

stayed for total of 7 nights. Every single staff from housekeeping, front desk n concierge were very cheerful, helpful n courteous..Room service arrived very quickly. location of hotel is very convenient to restaurants n shopping. would definitely retirn to this hotel

Excellent and fast service when I forgot my phone in the safe and you forwarded it to me in the Airport in no time. Heartfelt thanks

Seemed a little cheap for a 5 star hotel to push together two double beds instead of having a queen or king sized bed. I kept sleeping on the crack in between and it gave me a back ache the next morning. The communication for room service was atrocious. To have foreign guests have a hard time understanding that accent or for me to repeatedly have to say that I'm requesting an Aqua Panna still water is ridiculous. On top of that, they managed to run out of hamburgers. How do you run out of a hamburger on a room service menu at a 5 star hotel. I then complained to the front desk that seemed devoid of any guest experience manager. They told me I had to for the restaurant manager. The restaurant manager didn't even have the courage to face me and had the front desk staff just comp my room service breakfast. It's not about the money. It's about caring to actually try to become better. Such unprofessional behavior. I was even considering complaining to the general manager of the hotel but if their restaurant manager is any indication of service, no thanks. I won't ever stay there again

The hotel has wonderful service. We had a bit of a hiccup the night we checked in (our plane was delayed so we got in a bit late) - the room power didn't turn on and the staff just told us we put the keycard in wrongly - we didn't, all the power was out in the room, including the doorbell. Anyway he swapped rooms for us and we had no further issues. Staff on the second and third day were absolutely wonderful and made up for the poor service during check in. Staff on the final day assisted us in organising pickup/delivery of a package, and told us it was all part of the service. 100% will be coming back here again, it's walking distance to convenient trains, shopping and more importantly - really good food. Thank you!

Its not worth the price charged to you. They will not store you luggage and the service offered by them are not good

Always the best, love the concierge and bellman, always smiling and welcome us. They did a very good job!

チェックイン時のスタッフの対応がとても感じ悪かった。 部屋は至って普通。 朝食は食べていないので分かりません。 総合的に可もなく不可もなくといったところですが、リピはありません。

I really enjoyed my stay at this hotel. The service was excellent — the staff were friendly and helpful. The rooms were spotless, well-maintained, and very comfortable. The location is perfect, close to all the main attractions, restaurants, and shops. I would definitely stay here again!

Very helpful staff, close to BTS

ホテル自体の問題では無いですが、付近は普段から渋滞しているとのことで、ＢＴＳで移動しましたが通りを渡る際に歩道橋を使わなければならず、スーツケースを持っての移動は大変でした。

Très bien situé à deux pas du skytrain. Très bon service.

Handy location, close to BTS skytrain & Central Embassy shopping mall. Good views from the balcony. Friendly staff.

The property is very conveniently located next to BTS, the property is clean and tidy. It is in the centre of Bangkok so it is noisy in the room, you can hear the traffic even on the 20th floor.

BTSのプルーンチット駅から近くて便利。 ロビー、部屋ともにきれいで、快適に過ごせた。 バルコニーからはバンコクの夜景が望めてGOOD

Everything was great! The location is superb!

Such a beautiful hotel! I would definitely love to stay here again while visiting Bangkok, location was perfect, so many malls and stores that are easy to get to by walking. It’s right off a major road which is convenient when getting transportation but only downfall is that road gets busy so sometimes it backs up depending on the time of day. The rooms are clean and comfortable! Staff are so welcoming and kind, room cleaning and replenishment was done every day as well. The gym had everything we needed, pool was a nice added touch as well! Thank you so much for a wonderful stay.

This is the second time we have stayed at this property. Freindly and helpfull staff. Excellent location close to Ploenchit skytrain.

Location is superb and a big mall and BTS station nearby

Good variety for meat eaters😄 i would like to see more vegetarian options

Amazing hotel. Good location, wonderful room, delicious breakfast!

Great location right by bts station. Just a few stops from Paragon and Terminal21. Room is small but really nice. Big smart tv. Great value for the price. Breakfast selection is a bit limited so will probably skip that next time

部屋が広くて良かった。またTVも日本のテレビ番組も観ることが出来て非常に良かった。 ＢＴＳ駅へのアクセスや食事、買い物の全てにおいてロケーションが良かった。 朝食も品数が多く、また味も良くて非常に良かった。 帰途の空港までのグラブタクシーの手配もフロントで 対応してくれて大変助かりました。 次回のバンコク出張の際も是非利用したい。

Seemed a little cheap for a 5 star hotel to push together two double beds instead of having a queen or king sized bed. I kept sleeping on the crack in between and it gave me a back ache the next morning. The communication for room service was atrocious. To have foreign guests have a hard time understanding that accent or for me to repeatedly have to say that I'm requesting an Aqua Panna still water is ridiculous. On top of that, they managed to run out of hamburgers. How do you run out of a hamburger on a room service menu at a 5 star hotel. I then complained to the front desk that seemed devoid of any guest experience manager. They told me I had to for the restaurant manager. The restaurant manager didn't even have the courage to face me and had the front desk staff just comp my room service breakfast. It's not about the money. It's about caring to actually try to become better. Such unprofessional behavior. I was even considering complaining to the general manager of the hotel but if their restaurant manager is any indication of service, no thanks. I won't ever stay there again

Very nice hotel in strategic position. Big and comfortable rooms with all comforts. Nice pool with Jacuzzi, also with gym aside. Great breakfast with huge variety of food. Recommended

The rooms were a good size and lots of space in the apartment to gather in the evening. Rooms were clean, room service food was great. Only reason it did not get a 5 star rating was that there was no bar for a late night cap or drink in the building.

Great room, staff and amazing breakfast. Also used the inhouse massage, 10/10. will definitely come back :)

This hotel is close to BTS .. it’s about 5 minutes walk. I got upgraded to a corner room which was sweet.. overall, the hotel is great.. clean, comfortable, room with a kitchenette and washer which I didn’t use.. I really love their in-house spa on the 30th floor, would recommend to everyone you won’t be disappointed.. The only thing I didn’t like was the breakfast.. very crowded and the food variety isn’t that great ..

朝食のビュッフェがとてもよかったです。日本人の口に合うものが多く、味噌汁や焼き魚などもありました。フロントのスタッフの方々もとても親切で心地よく利用することができました。