Name: Holiday Inn Basingstoke by IHG
Address: Grove Road, Basingstoke, Hampshire (condado), GB
Price range: 64 US$–219 US$ per night
Rating: 7.65

Opiniones de los huéspedes

Según las reseñas más recientes, el Holiday Inn Basingstoke by IHG es elogiado por su personal amable y servicial, así como por su conveniente ubicación, pero los comentarios suelen mencionar interiores anticuados y un mantenimiento irregular de las habitaciones, especialmente problemas con la calefacción o el aire acondicionado que afectaron la comodidad y el sueño.

La limpieza es irregular: muchas habitaciones están limpias, pero hay informes recurrentes de alfombras manchadas, polvo, artículos olvidados, olores a humedad y baños que necesitan más atención. Las instalaciones son básicas, con aparcamiento gratuito en el lugar y un bar/salón, y no hay ascensor en el edificio de dos plantas. El desayuno y las comidas en el lugar generalmente ofrecen una buena relación calidad-precio, aunque algunos huéspedes experimentaron un servicio lento, mesas sin limpiar o artículos que no se reponían adecuadamente. Se espera una estancia sencilla y funcional, mejor adaptada a visitas cortas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones son básicas, con aparcamiento gratuito en el lugar y un bar/salón, además de que no hay ascensor en este hotel de dos plantas. Algunos huéspedes también encontraron que las plazas de aparcamiento eran limitadas o estrechas.

Reseñas de huéspedes relacionadas

8

Gillian

30 ene 2025

·

Se alojó 4 noches

This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.

10

Heather

9 ago 2023

·

Se alojó 1 noche

This was the final stay for our trip and it was a nice closure. The staff was friendly and the room was quite comfortable and spacious. The shower was an improvement over some of the other places we stayed as well. There was plenty of free onsite parking and it didn't feel overcrowded. Not the fanciest place, but it was everything we expected from a budget hotel chain and we'd stay again if we were in the area.

10

Simon

9 sept 2024

·

Se alojó 4 noches

Clean rooms. Nice staff. Good location with Parking facilities.

10

Priscilla

14 may 2024

·

Se alojó 1 noche

We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.

8

Danielle

24 ago 2025

·

Se alojó 2 noches

Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!

10

David

15 jun 2023

·

Se alojó 1 noche

A warm welcome when we arrived late after delays on the road. The parking was tight as like a lot of car parks the spaces are not wide enough for a lot of today’s larger vehicles (ours is only average).

10

Joan

28 abr 2025

·

Se alojó 1 noche

Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.

10

Kathryn

26 ene 2025

·

Se alojó 1 noche

Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.

4

MARK

12 abr 2025

·

Se alojó 2 noches

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.

10

Chris

21 jul 2024

·

Se alojó 1 noche

Having a Lounge area where you can relax and have a drink,,very good,

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Limpieza

Las opiniones sobre la limpieza son variadas: muchos huéspedes encontraron las habitaciones limpias, pero los informes recurrentes mencionan alfombras manchadas o desgastadas, polvo, residuos, olores a humedad y baños que necesitan más atención.

Reseñas de huéspedes relacionadas

8

Catherine

10 nov 2023

·

Se alojó 1 noche

The bathroom door was not clean,

4

Andy

30 abr 2025

·

Se alojó 1 noche

Dated hotel no money spent on it. Several big spiders in my room.

6

Kery

17 nov 2024

·

Se alojó 1 noche

Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.

8

Darren

10 oct 2025

·

Se alojó 1 noche

Last minute stay but clean, comfortable and a pleasant member of staff on reception !

8

Lesley

15 may 2025

·

Se alojó 2 noches

Comfortable and lovely staff. Ground floor room which suited my mobility. The room was clean and airy, but sadly the bathroom could have used a bit more cleaning! (The lower toilet bowl was stained, and I don't think anyone had cleaned the bathroom door in some time! It was splashed and grubby.)

8

John

26 feb 2023

·

Se alojó 1 noche

Excellent room for the money, with every need thoughtfully provided for. The room was spotlessly clean, the staff friendly and welcoming, the room quiet and comfortable, thank you!

4

Dean

7 jul 2024

·

Se alojó 2 noches

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

10

Kathryn

26 ene 2025

·

Se alojó 1 noche

Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.

8

Nicholas

9 ago 2025

·

Se alojó 1 noche

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.

4

Eva

15 nov 2024

·

Se alojó 1 noche

Our room smelled so much of dampandes it was not nice. We were only there to sleep a few hours so didnt bother to ask to swap rooms but we should have…

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Habitaciones

Las habitaciones son generalmente cómodas, pero muchas están anticuadas, con problemas recurrentes como calefacción o aire acondicionado defectuosos o ineficaces, almohadas o colchones incómodos y ruido de la planta superior o de puertas que se cierran de golpe. Algunas habitaciones son espaciosas, mientras que las duchas a ras de suelo son poco comunes.

Reseñas de huéspedes relacionadas

8

Tracey

22 dic 2024

·

Se alojó 1 noche

Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.

10

Christopher

4 dic 2024

·

Se alojó 2 noches

Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.

6

Kery

17 nov 2024

·

Se alojó 1 noche

Good location. Free parking. Very friendly staff. Lack of heating in the room. Radiators wouldnt turn on and air system was useless. The room was cold. Room a little tired Bed was uncomfortable. Mattress needs changing as the edges were lumpy and you rolled back into the middle of the bed. Duvet & sheets were soft and warm. Room was dusty in parts. Room not hoovered properly & i found several maltesers around the bed. Obviously from previous occupier. Tv was a good size. I've stayed in this hotel a few times and its always been fine. This was a disappointing stay this time. Glad only 1 nightas not sure i could have stayed a 2nd night.

6

Andrew

26 jul 2025

·

Se alojó 1 noche

Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.

10

Christopher

19 sept 2023

·

Se alojó 1 noche

The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.

6

David

3 may 2025

·

Se alojó 1 noche

Was woken at 0500 by the person in the room above getting up. They were not doing anything loud but the floor creaked so badly it made me wake up. I checked in late after a long day on the road and did not need this.....

4

MARK

12 abr 2025

·

Se alojó 2 noches

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.

4

Richard

17 ago 2025

·

Se alojó 2 noches

Choose a hotel with aircon. Our room wasn't working and had a plug-in fan and a heater (so clearly a known issue). Window barley opened so on one of the hottest days it was like a furnace. Got no sleep. Kept awake by heat, fan noise, and noise and light from outside given we could not close the wooden blinds. Had to phone reception at 3am (!!) to ask them to request the car outside playing music and shining lights into our room to leave. 2nd night we got moved to a different room. Totally different experience to actually get what we paid for and be able to sleep. Even though hotel is very tired and needs updating, it can be forgiven if you are actually comfortable and able to sleep.

6

Terry

29 nov 2025

·

Se alojó 2 noches

Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.

8

Nicholas

9 ago 2025

·

Se alojó 1 noche

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es frecuentemente elogiado por ser amable, acogedor y servicial, con varias menciones al personal que hace un esfuerzo adicional. Sin embargo, también hay informes de falta de personal, respuestas poco útiles, ruido de las zonas de personal y falta de flexibilidad con los problemas o las cancelaciones.

Reseñas de huéspedes relacionadas

8

C J

9 jun 2025

·

Se alojó 1 noche

Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.

10

Fazl e

28 jul 2024

·

Se alojó 2 noches

We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)

8

Christopher

17 jul 2024

·

Se alojó 1 noche

Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.

10

Brent

24 ene 2024

·

Se alojó 2 noches

great staff they let me check in at 9am after a redeye flight so I could rest before a funeral, excellent staff in bar and dining too

4

Ash

14 jun 2024

·

Se alojó 2 noches

You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue

8

Adam

31 ago 2025

·

Se alojó 1 noche

Reception staff was not very helpful Could not be bothered attitude

10

Christopher

12 mar 2025

·

Se alojó 2 noches

Always consistently good, staff always pleasant helpful and friendly.

2

MELANIE

4 sept 2025

·

Se alojó 1 noche

We had to cancel our booking because our flight has been delayed arrived too late at gatwick to take our rental car. We had no way to go down to the hotel and the hotel refused the refund and did not even propose to use the night another time or in another holiday inn. Not commercial !!!!

10

Joan

28 abr 2025

·

Se alojó 1 noche

Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.

8

Donna

3 jul 2025

·

Se alojó 1 noche

The carpet in the corridors are so old and are in need of change! It’s a poor look! My experience at the lounge restaurant was not good but the managers manner was exceptional to overcome the issues. He was to be highly respected and commended for the way he dealt with a few issues we were encountering.

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Ubicación

La ubicación es conveniente para viajar por carretera y hacer paradas, con fácil acceso y muchos la encontraron sencilla de alcanzar.

Reseñas de huéspedes relacionadas

8

Gillian

30 ene 2025

·

Se alojó 4 noches

This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.

8

Peter

11 sept 2023

·

Se alojó 3 noches

Easy to find.

10

Simon

9 sept 2024

·

Se alojó 4 noches

Clean rooms. Nice staff. Good location with Parking facilities.

10

Paul

18 jun 2023

·

Se alojó 1 noche

A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.

10

Priscilla

14 may 2024

·

Se alojó 1 noche

We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.

8

Danielle

24 ago 2025

·

Se alojó 2 noches

Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!

8

Carolyne

13 ago 2024

·

Se alojó 2 noches

Good clean hotel which was ideally located for our trip.

8

Kate

3 ago 2024

·

Se alojó 1 noche

Great for overnight stay, easy to find. Clean and comfy. No issues

10

Arto

15 sept 2025

·

Se alojó 1 noche

Nice location, friendly staff

4

SKYE

27 may 2024

·

Se alojó 1 noche

It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno se describe comúnmente como bueno o excelente, con una buena variedad, y muchos encontraron que las comidas en el lugar ofrecían una buena relación calidad-precio. Algunos huéspedes informaron de un servicio lento, mesas sin limpiar o artículos que no se reponían adecuadamente.

Reseñas de huéspedes relacionadas

8

Gillian

30 ene 2025

·

Se alojó 4 noches

This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.

10

wendy

23 mar 2025

·

Se alojó 1 noche

It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice

10

ravinder

21 abr 2025

·

Se alojó 2 noches

Helpful, friendly staff. Good choice in dining options.

8

Danielle

24 ago 2025

·

Se alojó 2 noches

Limited parking. Bar isn’t open late. No lift but only ground & first floor building anyway. 2 of the 4 pillows were lumpy. However, it was clean, the staff were lovely, breakfast was ok, location was convenient. I would stay again if the price was right!

4

Ian

12 mar 2024

·

Se alojó 1 noche

Very tired and dated rooms Cold restaurant and slow service Won’t be using again I’m afraid

4

Dean

7 jul 2024

·

Se alojó 2 noches

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

6

Christine

13 ene 2025

·

Se alojó 1 noche

We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,

10

Pam

17 feb 2025

·

Se alojó 2 noches

The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.

6

Terry

29 nov 2025

·

Se alojó 2 noches

Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.

8

Nicholas

9 ago 2025

·

Se alojó 1 noche

good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	75 US$
febrero	79 US$
marzo	85 US$
abril	82 US$
mayo	82 US$
junio	96 US$
julio	111 US$
agosto	78 US$
septiembre	108 US$
octubre	91 US$
noviembre	90 US$
diciembre	76 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $219	21 $194	22 $85	23 $95	24 $95
25 $64	26 $81	27 $131	28 $127	29 $73	30 $66	31 $113

DO	LU	MA	MI	JU	VI	SA
1 $64	2 $104	3 $175	4 $165	5 $76	6 $77	7 $91
8 $67	9 $123	10 $165	11 $180	12 $77	13 $64	14 $72
15 $66	16 $107	17 $185	18 $145	19 $75	20 $64	21 $67
22 $64	23 $121	24 $160	25 $160	26 $77	27 $68	28 $81
29 $65	30 $117

Holiday Inn Basingstoke by IHG

Precios para Holiday Inn Basingstoke by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, varias camas

Habitación estándar, 1 cama de matrimonio

Habitación estándar, 2 camas individuales

Habitación estándar, 1 cama de matrimonio, accesible para personas con discapacidad

Habitación estándar

Reseñas de los huéspedes sobre Holiday Inn Basingstoke by IHG

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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