Name: Holiday Inn Resort Batam by IHG
Address: Waterfront City Batam, Tanjung Riau, Riau-Inseln, ID
Price range: 48 $–110 $ per night
Rating: 7.85

Was Gäste sagen

In aktuellen Bewertungen wird das Holiday Inn Resort Batam by IHG als eine ruhige, familienorientierte Anlage mit durchweg freundlichem Personal und reibungslosem Check-in beschrieben, jedoch als eine ältere Unterkunft, bei der veraltete Einrichtungen und mangelnde Instandhaltung gelegentlich Komfort, Sauberkeit und Bequemlichkeit beeinträchtigen.

Die Lage ist abgelegen von Batams Einkaufsgebieten und den meisten Sehenswürdigkeiten, obwohl Shuttles oder Abholungen vom Fährterminal Sekupang angeboten werden. Familien schätzen die Pools, die Kinderaktivitäten und das Tea Tree Spa, jedoch wirken einige Einrichtungen und die Zimmerausstattung abgenutzt oder defekt, und das WLAN kann langsam oder ungesichert sein. Die Verpflegung reicht von ausgezeichnet bis inkonsistent, mit überfüllten Frühstücksbuffets und gelegentlichem Mangel an Speisen oder Fehlern bei Bestellungen. Am besten geeignet für entspannte Familienzeit, wenn Sie sich mit einem älteren Resort anfreunden können.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Familienfreundliche Annehmlichkeiten umfassen große Pools und das Tea Tree Spa, das von mehreren Gästen genossen wurde. Die Anlage ist jedoch veraltet und einige Einrichtungen benötigen Instandhaltung (z. B. Fitnessraum, Rutschen, Arcade). Es wurde außerdem von überfüllten Transportmitteln und Shuttle-/Abholdiensten mit Fokus auf Sekupang berichtet.

Ähnliche Gästebewertungen

6

Chinmay

5. Juli 2025

·

Aufenthalt für 3 Nächte

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Hideyuki

7. Aug. 2023

·

Aufenthalt für 5 Nächte

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

8

Kurseth

7. Dez. 2025

·

Aufenthalt für 2 Nächte

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31. Jan. 2025

·

Aufenthalt für 2 Nächte

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

6

Jing

10. Apr. 2023

·

Aufenthalt für 2 Nächte

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Kwan Lam

29. Aug. 2025

·

Aufenthalt für 3 Nächte

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

JinChul

18. Dez. 2025

·

Aufenthalt für 3 Nächte

수영장은 깨끗한편임

10

Danny

23. März 2025

·

Aufenthalt für eine Nacht

Nice rooms, nice swimming pool

2

Louis

17. Dez. 2023

·

Aufenthalt für 2 Nächte

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

TFJ

19. Juni 2024

·

Aufenthalt für 3 Nächte

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Die Sauberkeitsstandards sind gemischt: Einige Zimmer und Pools wurden als sauber empfunden, während andere von fleckiger Bettwäsche, muffigem Geruch, einer toten Kakerlake, braunem Wasser aus dem Wasserhahn und schlecht gereinigten Böden berichteten. Der Reinigungsservice war inkonsistent, mit versäumten oder unzureichenden Leistungen bei einigen Aufenthalten.

Ähnliche Gästebewertungen

6

Chinmay

5. Juli 2025

·

Aufenthalt für 3 Nächte

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Kurseth

7. Dez. 2025

·

Aufenthalt für 2 Nächte

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

4

Tamanna

12. Mai 2025

·

Aufenthalt für eine Nacht

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

4

Yuzi

30. Apr. 2023

·

Aufenthalt für 2 Nächte

The service is always slow and the room was not cleaned properly

10

Kwan Lam

29. Aug. 2025

·

Aufenthalt für 3 Nächte

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

Cheow

26. Dez. 2022

·

Aufenthalt für 3 Nächte

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Jason

5. Apr. 2025

·

Aufenthalt für 3 Nächte

Great big room, clean and great service.

2

Louis

17. Dez. 2023

·

Aufenthalt für 2 Nächte

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24. Dez. 2023

·

Aufenthalt für eine Nacht

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4. Juni 2023

·

Aufenthalt für 2 Nächte

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig und komfortabel für Familien, aber die Anlage wirkt veraltet und es wurden mehrere Instandhaltungsprobleme (Fernseher, Badezimmereinrichtungen, Lampen, Steckdosen) gemeldet. Die Betten können alt oder unbequem sein, und das WLAN ist langsam oder ungesichert.

Ähnliche Gästebewertungen

6

Chinmay

5. Juli 2025

·

Aufenthalt für 3 Nächte

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Mohamed ZAki

14. Nov. 2023

·

Aufenthalt für 2 Nächte

We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.

4

Saurabh

11. Nov. 2025

·

Aufenthalt für eine Nacht

Washroom had multiple issues, water heater not working properly, bathtub water stopper broken etc

4

Tamanna

12. Mai 2025

·

Aufenthalt für eine Nacht

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

8

John Feng

20. Aug. 2023

·

Aufenthalt für 5 Nächte

Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.

6

Jing

10. Apr. 2023

·

Aufenthalt für 2 Nächte

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Jason

5. Apr. 2025

·

Aufenthalt für 3 Nächte

Great big room, clean and great service.

2

Louis

17. Dez. 2023

·

Aufenthalt für 2 Nächte

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24. Dez. 2023

·

Aufenthalt für eine Nacht

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

8

TFJ

19. Juni 2024

·

Aufenthalt für 3 Nächte

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service ist im Allgemeinen freundlich und hilfsbereit, mit reibungslosem oder frühem Check-in und aufmerksamem Personal in allen Abteilungen und bei Kinderaktivitäten. Gelegentliche Pannen sind langsame Reaktionszeiten, Buchungs- oder Transferprobleme sowie Fehler bei Frühstücksansprüchen oder Bettenwünschen.

Ähnliche Gästebewertungen

10

Bala Murugan

20. Juni 2024

·

Aufenthalt für eine Nacht

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.

10

murali

24. Dez. 2024

·

Aufenthalt für eine Nacht

Excellent front desk services

8

Kurseth

7. Dez. 2025

·

Aufenthalt für 2 Nächte

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31. Jan. 2025

·

Aufenthalt für 2 Nächte

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

4

Yuzi

30. Apr. 2023

·

Aufenthalt für 2 Nächte

The service is always slow and the room was not cleaned properly

10

Chetan

23. Juni 2024

·

Aufenthalt für 3 Nächte

Amazing Stay and food. Thanks for great hospitality!

8

JinChul

18. Dez. 2025

·

Aufenthalt für 7 Nächte

직원들이 친절함

8

Benny

24. Jan. 2023

·

Aufenthalt für 2 Nächte

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

10

Krishan

10. Juni 2024

·

Aufenthalt für 2 Nächte

Nice place to stay. Good staff. Friendly and helpful.

8

TFJ

19. Juni 2024

·

Aufenthalt für 3 Nächte

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Die Anlage liegt weit außerhalb des Zentrums von Batam, ist ruhig, aber weit von Einkaufszentren und Sehenswürdigkeiten entfernt; Reisezeiten von etwa 30–45 Minuten sind üblich. Transfers bedienen in der Regel das Fährterminal Sekupang.

Ähnliche Gästebewertungen

10

Bharat

9. Aug. 2025

·

Aufenthalt für eine Nacht

A bit far from Batam ferry terminal but an overall great place to stay and relax

10

Hideyuki

7. Aug. 2023

·

Aufenthalt für 5 Nächte

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

10

Philip

24. März 2024

·

Aufenthalt für eine Nacht

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here

8

Qingfeng

4. Jan. 2023

·

Aufenthalt für 19.333 Nächte

Quiet

10

Mei Ling

16. Juni 2023

·

Aufenthalt für 2 Nächte

Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.

10

Michael

5. Juni 2024

·

Aufenthalt für 5 Nächte

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

8

Cheow

26. Dez. 2022

·

Aufenthalt für 3 Nächte

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Gavryl

19. Dez. 2023

·

Aufenthalt für 2 Nächte

It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.

6

Chai Foong Mary

4. Feb. 2025

·

Aufenthalt für 2 Nächte

Inconvenient location to access shopping malls.

10

Yuen Wei

21. Apr. 2023

·

Aufenthalt für 2 Nächte

Excellent service But the location is too far to travel around

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück reicht von ausgezeichnet bis überfüllt mit langsamer Auffüllung. In den Restaurants gehen manchmal Gerichte aus oder Bestellungen werden falsch aufgenommen, während einige Mahlzeiten (z. B. das Grillrestaurant) gelobt werden. Die Preise können hoch sein, und der Zimmerservice ist zwar prompt, kann aber kostspielig sein.

Ähnliche Gästebewertungen

6

Chinmay

5. Juli 2025

·

Aufenthalt für 3 Nächte

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Owen

2. Juni 2023

·

Aufenthalt für eine Nacht

Overall excellent stay and great resort with nice breakfast and pool !

8

Nitin

18. Juni 2024

·

Aufenthalt für 2 Nächte

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..

10

Michael

5. Juni 2024

·

Aufenthalt für 5 Nächte

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

10

Chetan

23. Juni 2024

·

Aufenthalt für 3 Nächte

Amazing Stay and food. Thanks for great hospitality!

8

Cheow

26. Dez. 2022

·

Aufenthalt für 3 Nächte

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

8

Benny

24. Jan. 2023

·

Aufenthalt für 2 Nächte

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

8

Kym

24. Dez. 2023

·

Aufenthalt für eine Nacht

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4. Juni 2023

·

Aufenthalt für 2 Nächte

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

8

TFJ

19. Juni 2024

·

Aufenthalt für 3 Nächte

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	56 $
Februar	52 $
März	50 $
April	50 $
Mai	56 $
Juni	54 $
Juli	59 $
August	61 $
September	65 $
Oktober	61 $
November	60 $
Dezember	70 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $79
18 $72	19 $67	20 $63	21 $55	22 $63	23 $72	24 $72
25 $55	26 $59	27 $55	28 $63	29 $59	30 $71	31 $71

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $59	2 $55	3 $71	4 $55	5 $59	6 $72	7 $93
8 $91	9 $67	10 $55	11 $59	12 $55	13 $65	14 $63
15 $67	16 $48	17 $56	18 $52	19 $55	20 $59	21 $65
22 $58	23 $72	24 $50	25 $51	26 $110	27 $65	28 $65
29 $59	30 $56

Holiday Inn Resort Batam by IHG

Preise für Holiday Inn Resort Batam by IHG

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 2 Schlafzimmer

Zimmer, 1 Schlafzimmer

Standardzimmer, 1 Queen-Bett

Deluxe-Zimmer, 1 King-Bett

Standardzimmer

Zimmer, 1 Schlafzimmer, Raucher

Suite, 2 Schlafzimmer, Raucher

Standardzimmer, 1 Queen-Bett, Raucher

Zimmer, 3 Schlafzimmer

Zimmer, 4 Schlafzimmer

Zimmer, 2 Schlafzimmer, Raucher

Zimmer, 2 Schlafzimmer (Kids Theme)

Gästebewertungen zu Holiday Inn Resort Batam by IHG

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