Name: Holiday Inn Resort Batam by IHG
Address: Waterfront City Batam, Tanjung Riau, Îles Riau, ID
Price range: 48 $US–110 $US per night
Rating: 7.85

Ce qu'en disent des voyageurs

D'après les récents avis, Holiday Inn Resort Batam by IHG est décrit comme un complexe hôtelier calme, familial, avec un personnel accueillant et un enregistrement efficace, mais il s'agit d'un établissement plus ancien où des installations datées et un entretien irrégulier affectent parfois le confort, la propreté et la commodité.

Le complexe est situé à l'écart des zones commerçantes de Batam et de la plupart des attractions, bien que des navettes ou un service de prise en charge depuis le terminal de ferry de Sekupang soient disponibles. Les familles apprécient les piscines, les activités pour enfants et le Tea Tree Spa, mais certaines installations et commodités des chambres semblent usées ou présentent des dysfonctionnements, et le Wi-Fi peut être lent ou non sécurisé. Les options de restauration varient d'excellentes à incohérentes, avec des petits-déjeuners bondés et des ruptures de stock ou des erreurs de commande occasionnelles. Idéal pour des moments de détente en famille si vous êtes à l'aise avec un complexe plus ancien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements adaptés aux familles comprennent de grandes piscines et le Tea Tree Spa, que plusieurs clients ont appréciés. Cependant, l'établissement est ancien et certaines installations nécessitent un entretien (par exemple, la salle de sport, les toboggans, la salle d'arcade), avec un signalement de transport bondé et des navettes/services de prise en charge axés sur Sekupang.

Avis de voyageur à ce sujet

6

Chinmay

5 juil. 2025

·

A séjourné 3 nuits

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Hideyuki

7 août 2023

·

A séjourné 5 nuits

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

8

Kurseth

7 déc. 2025

·

A séjourné 2 nuits

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31 janv. 2025

·

A séjourné 2 nuits

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

6

Jing

10 avr. 2023

·

A séjourné 2 nuits

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Kwan Lam

29 août 2025

·

A séjourné 3 nuits

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

JinChul

18 déc. 2025

·

A séjourné 3 nuits

수영장은 깨끗한편임

10

Danny

23 mars 2025

·

A séjourné 1 nuit

Nice rooms, nice swimming pool

2

Louis

17 déc. 2023

·

A séjourné 2 nuits

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

TFJ

19 juin 2024

·

A séjourné 3 nuits

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les normes de propreté sont variables : certaines chambres et piscines ont été jugées propres, mais d'autres ont signalé des draps tachés, des odeurs de moisi, un cafard mort, de l'eau brune aux robinets et des sols mal nettoyés. Le service de ménage était incohérent, avec des prestations manquées ou inadéquates pour certains séjours.

Avis de voyageur à ce sujet

6

Chinmay

5 juil. 2025

·

A séjourné 3 nuits

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Kurseth

7 déc. 2025

·

A séjourné 2 nuits

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

4

Tamanna

12 mai 2025

·

A séjourné 1 nuit

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

4

Yuzi

30 avr. 2023

·

A séjourné 2 nuits

The service is always slow and the room was not cleaned properly

10

Kwan Lam

29 août 2025

·

A séjourné 3 nuits

我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。

8

Cheow

26 déc. 2022

·

A séjourné 3 nuits

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Jason

5 avr. 2025

·

A séjourné 3 nuits

Great big room, clean and great service.

2

Louis

17 déc. 2023

·

A séjourné 2 nuits

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24 déc. 2023

·

A séjourné 1 nuit

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4 juin 2023

·

A séjourné 2 nuits

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et confortables pour les familles, mais l'établissement semble daté et plusieurs personnes ont signalé des problèmes d'entretien (téléviseurs, équipements de salle de bain, lampes, prises). Les lits peuvent être vieux ou inconfortables, et le Wi-Fi est lent ou non sécurisé.

Avis de voyageur à ce sujet

6

Chinmay

5 juil. 2025

·

A séjourné 3 nuits

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

8

Mohamed ZAki

14 nov. 2023

·

A séjourné 2 nuits

We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.

4

Saurabh

11 nov. 2025

·

A séjourné 1 nuit

Washroom had multiple issues, water heater not working properly, bathtub water stopper broken etc

4

Tamanna

12 mai 2025

·

A séjourné 1 nuit

I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.

8

John Feng

20 août 2023

·

A séjourné 5 nuits

Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.

6

Jing

10 avr. 2023

·

A séjourné 2 nuits

There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working

10

Jason

5 avr. 2025

·

A séjourné 3 nuits

Great big room, clean and great service.

2

Louis

17 déc. 2023

·

A séjourné 2 nuits

Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.

8

Kym

24 déc. 2023

·

A séjourné 1 nuit

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

8

TFJ

19 juin 2024

·

A séjourné 3 nuits

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement amical et serviable, avec un enregistrement rapide ou anticipé et un personnel attentionné dans tous les services et pour les activités pour enfants. Quelques imprévus incluent des réponses lentes, des problèmes de réservation ou de transfert, ainsi que des erreurs concernant les droits au petit-déjeuner ou les demandes de lits.

Avis de voyageur à ce sujet

10

Bala Murugan

20 juin 2024

·

A séjourné 1 nuit

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.

10

murali

24 déc. 2024

·

A séjourné 1 nuit

Excellent front desk services

8

Kurseth

7 déc. 2025

·

A séjourné 2 nuits

Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.

10

Fattimah

31 janv. 2025

·

A séjourné 2 nuits

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.

4

Yuzi

30 avr. 2023

·

A séjourné 2 nuits

The service is always slow and the room was not cleaned properly

10

Chetan

23 juin 2024

·

A séjourné 3 nuits

Amazing Stay and food. Thanks for great hospitality!

8

JinChul

18 déc. 2025

·

A séjourné 7 nuits

직원들이 친절함

8

Benny

24 janv. 2023

·

A séjourné 2 nuits

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

10

Krishan

10 juin 2024

·

A séjourné 2 nuits

Nice place to stay. Good staff. Friendly and helpful.

8

TFJ

19 juin 2024

·

A séjourné 3 nuits

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situé loin du centre de Batam, le complexe est calme mais éloigné des centres commerciaux et des attractions ; les temps de trajet sont généralement de 30 à 45 minutes. Les transferts desservent généralement le terminal de ferry de Sekupang.

Avis de voyageur à ce sujet

10

Bharat

9 août 2025

·

A séjourné 1 nuit

A bit far from Batam ferry terminal but an overall great place to stay and relax

10

Hideyuki

7 août 2023

·

A séjourné 5 nuits

スタッフはみんなフレンドリーで快適に過ごせました。街中心部からは離れており、ホテル周辺には何もないので外出するには車の手配が必要。セクパンフェリーターミナルまでは無料のシャトルバスあり。

10

Philip

24 mars 2024

·

A séjourné 1 nuit

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here

8

Qingfeng

4 janv. 2023

·

A séjourné 19 333 nuits

Quiet

10

Mei Ling

16 juin 2023

·

A séjourné 2 nuits

Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.

10

Michael

5 juin 2024

·

A séjourné 5 nuits

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

8

Cheow

26 déc. 2022

·

A séjourné 3 nuits

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

10

Gavryl

19 déc. 2023

·

A séjourné 2 nuits

It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.

6

Chai Foong Mary

4 févr. 2025

·

A séjourné 2 nuits

Inconvenient location to access shopping malls.

10

Yuen Wei

21 avr. 2023

·

A séjourné 2 nuits

Excellent service But the location is too far to travel around

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner varie d'excellent à bondé avec un réapprovisionnement lent. Les restaurants sont parfois en rupture de plats ou se trompent dans les commandes, tandis que certains repas (par exemple, le grill) sont loués ; les prix peuvent sembler élevés et le service en chambre, bien que rapide, peut être coûteux.

Avis de voyageur à ce sujet

6

Chinmay

5 juil. 2025

·

A séjourné 3 nuits

Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)

10

Owen

2 juin 2023

·

A séjourné 1 nuit

Overall excellent stay and great resort with nice breakfast and pool !

8

Nitin

18 juin 2024

·

A séjourné 2 nuits

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..

10

Michael

5 juin 2024

·

A séjourné 5 nuits

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing

10

Chetan

23 juin 2024

·

A séjourné 3 nuits

Amazing Stay and food. Thanks for great hospitality!

8

Cheow

26 déc. 2022

·

A séjourné 3 nuits

This is a family hotel and it’s 30mins away from the town. There is no beach near by. The hotel is old but it’s well kept and clean when we checked in. However House keeping is not consistent and cleaning was not done well. Floors are not mopped and some days they don’t provide any drinks. During peak days like on Christmas the buffer breakfasts was a horrid experience. So many people and food is always running out. Many details like plain water, jams and cleaning up the tables were not done. They are very under staff. Overall the staff is friendly.

8

Benny

24 janv. 2023

·

A séjourné 2 nuits

When we checked in I was told that I didn’t have breakfast which I did and ended paying an extra 6000000 rupiah for it. Also I requested for a queen sized bed and got twin beds. I tried to change but was turned away.

8

Kym

24 déc. 2023

·

A séjourné 1 nuit

Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !

10

Andy

4 juin 2023

·

A séjourné 2 nuits

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.

8

TFJ

19 juin 2024

·

A séjourné 3 nuits

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	56 $US
février	52 $US
mars	50 $US
avril	50 $US
mai	56 $US
juin	54 $US
juillet	59 $US
août	61 $US
septembre	65 $US
octobre	61 $US
novembre	60 $US
décembre	70 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $79
18 $72	19 $67	20 $63	21 $55	22 $63	23 $72	24 $72
25 $55	26 $59	27 $55	28 $63	29 $59	30 $71	31 $71

di	lu	ma	me	je	ve	sa
1 $59	2 $55	3 $71	4 $55	5 $59	6 $72	7 $93
8 $91	9 $67	10 $55	11 $59	12 $55	13 $65	14 $63
15 $67	16 $48	17 $56	18 $52	19 $55	20 $59	21 $65
22 $58	23 $72	24 $50	25 $51	26 $110	27 $65	28 $65
29 $59	30 $56

Holiday Inn Resort Batam by IHG

Prix pour Holiday Inn Resort Batam by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 chambres

Chambre, 1 chambre

Chambre Standard, 1 grand lit

Chambre Deluxe, 1 très grand lit

Chambre Standard

Chambre, 1 chambre, fumeurs

Suite, 2 chambres, fumeurs

Chambre Standard, 1 grand lit, fumeurs

Chambre, 3 chambres

Chambre, 4 chambres

Chambre, 2 chambres, fumeurs

Chambre, 2 chambres (Kids Theme)

Avis des voyageurs sur Holiday Inn Resort Batam by IHG

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