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Bedford Swan Hotel and Thermal Spa

116 US$

/ noche

Promedio para septiembre

Bedford Swan Hotel and Thermal Spa - Image 1

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116 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Bedford Swan Hotel and Thermal Spa, los precios por noche son de 116 US$ de media en el mes más barato (septiembre) y de 165 US$ en el mes más caro (julio), según los últimos 12 meses.

Precio medio por noche en Bedford Swan Hotel and Thermal Spa por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	137 US$
febrero	139 US$
marzo	136 US$
abril	140 US$
mayo	143 US$
junio	139 US$
julio	165 US$
agosto	152 US$
septiembre	116 US$
octubre	127 US$
noviembre	134 US$
diciembre	134 US$

Más caro: julio (aprox. 165 US$)

Más barato: septiembre (aprox. 116 US$)

Acerca de esta propiedad

Stay in the heart of Bedford with a spa, restaurant, and air-conditioned rooms featuring Smart televisions.

Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Salones para banquetes
Caja fuerte

Ubicación

The Embankment, Bedford, Inglaterra, Reino Unido

Más información sobre la ubicación

Reseñas de los huéspedes

8

Muy bueno

Basado en 1601 comentarios verificados

¿Quién se queda aquí?

Trabajo

23%

Pareja

37%

Familia

20%

Grupo

14%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Bedford Swan Hotel and Thermal Spa, los viajeros elogian su ubicación céntrica junto al río y su elegante renovación, así como las habitaciones en general limpias, cómodas y con un personal amable. Sin embargo, las quejas recurrentes incluyen un aparcamiento limitado en el hotel, una calidad del desayuno irregular y un servicio que se ve superado en los momentos de mayor afluencia.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Bedford Swan Hotel and Thermal Spa, los viajeros elogian su ubicación céntrica junto al río y su elegante renovación, así como las habitaciones en general limpias, cómodas y con un personal amable. Sin embargo, las quejas recurrentes incluyen un aparcamiento limitado en el hotel, una calidad del desayuno irregular y un servicio que se ve superado en los momentos de mayor afluencia.

El spa termal es popular y bien valorado, pero el acceso normalmente requiere una reserva anticipada y con pago, y las sesiones pueden estar completamente reservadas. La experiencia en las habitaciones varía en tamaño, ruido y control de temperatura, y algunos huéspedes han mencionado un Wi‑Fi débil o televisores anticuados. En general, se puede esperar una agradable estancia junto al río con buen confort y comodidades, atemperada por las limitaciones de aparcamiento y algunas inconsistencias.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se alaba el spa termal, pero suele requerir reserva anticipada y con pago, y el aparcamiento en el hotel es muy limitado y complicado. Varias reseñas también mencionan cortes ocasionales de calefacción o agua caliente.

Reseñas de huéspedes relacionadas

6

Warren

3 may 2023

·

Se alojó 1 noche

Great hotel spoilt by their car parking options. They advertise as having parking on site but in reality when you arrive after 6pm the car park is full of Diners in the Brasserie & people using the spa. I had to park at a council car park about 1/2 mile away Then surprise surprise the car park was half empty by 10pm when the spa & diners returned home but I had already parked elsewhere Funny thing was they tried to charge me £5 for parking when I checked out, which I asked them to refund

Great hotel spoilt by their car parking options. They advertise as having parking on site but in reality when you arrive after 6pm the car park is full of Diners in the Brasserie & people using the spa. I had to park at a council car park about 1/2 mile away Then surprise surprise the car park was half empty by 10pm when the spa & diners returned home but I had already parked elsewhere Funny thing was they tried to charge me £5 for parking when I checked out, which I asked them to refund

8

Rod

27 ago 2024

·

Se alojó 1 noche

Spa booked up for 3 days very disappointed

Spa booked up for 3 days very disappointed

6

Simon

13 ago 2025

·

Se alojó 4 noches

Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.

Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.

2

Marie

14 ene 2024

·

Se alojó 1 noche

During my stay, the hotel was having problems with the heating. I explained how cold my room was, I was told they had been having problems with the heating for the past 6 days. No one had bothered to contact me in advance to warn me, giving me the option to book somewhere else and simply told me it was being worked on and there wasn't anything they could do. They did not offer any additional heating, and even the "apology" did not come across as sincere. It was delivered without empathy or concern and a "it's not my fault" attitude. Apart from the heating, my room was comfortable. I had booked 3 rooms for 5 adults and 1 infant. 2 of the adults who were due to stay with me did not attend due to illness. I was glad because although the beds were double, they were very small so I would not have been comfortable sharing the bed. My room had a stained carpet and the deadlock on the door did not work. After going out, I returned, at midnight, but there were no parking spaces. I spoke to someone in reception to ask where I could park and was directed to a Local Authority car park which was some way away - this meant that I would have to walk back unaccompanied - as a single female, I found this completely unacceptable. (bearing in mind I had booked 3 rooms, I would have expected to have at least 1 parking space). I had to ask my daughter to leave her baby with her elderly grandmother and come with me. (still not ideal). Staff did not care.

During my stay, the hotel was having problems with the heating. I explained how cold my room was, I was told they had been having problems with the heating for the past 6 days. No one had bothered to contact me in advance to warn me, giving me the option to book somewhere else and simply told me it was being worked on and there wasn't anything they could do. They did not offer any additional heating, and even the "apology" did not come across as sincere. It was delivered without empathy or concern and a "it's not my fault" attitude. Apart from the heating, my room was comfortable. I had booked 3 rooms for 5 adults and 1 infant. 2 of the adults who were due to stay with me did not attend due to illness. I was glad because although the beds were double, they were very small so I would not have been comfortable sharing the bed. My room had a stained carpet and the deadlock on the door did not work. After going out, I returned, at midnight, but there were no parking spaces. I spoke to someone in reception to ask where I could park and was directed to a Local Authority car park which was some way away - this meant that I would have to walk back unaccompanied - as a single female, I found this completely unacceptable. (bearing in mind I had booked 3 rooms, I would have expected to have at least 1 parking space). I had to ask my daughter to leave her baby with her elderly grandmother and come with me. (still not ideal). Staff did not care.

8

Lisa

18 jun 2025

·

Se alojó 1 noche

Good but no gym and you have to pay extra for the spa which was disappointing

Good but no gym and you have to pay extra for the spa which was disappointing

8

Maria

27 jul 2023

·

Se alojó 2 noches

Beautiful historical hotel! Confortable. Food at the restaurant is excellent! The thermal spa is a lot of fun but it requires advanced booking so we could not use it everyday of our stay. The staff at the reception is quite slow, one has to be patient.

Beautiful historical hotel! Confortable. Food at the restaurant is excellent! The thermal spa is a lot of fun but it requires advanced booking so we could not use it everyday of our stay. The staff at the reception is quite slow, one has to be patient.

4

Aubrey

16 ene 2024

·

Se alojó 2 noches

Unfortunately, this was not a good visit. The hotel had a problem with their heating (although this was only admitted on the morning we left). As a result our room was cold and we had to make do with extra old blankets they provided for us

Unfortunately, this was not a good visit. The hotel had a problem with their heating (although this was only admitted on the morning we left). As a result our room was cold and we had to make do with extra old blankets they provided for us

2

Tim

5 nov 2024

·

Se alojó 1 noche

Cold shower on the evening I arrived and the following morning due to boiler issue, not good!

Cold shower on the evening I arrived and the following morning due to boiler issue, not good!

6

winston

3 oct 2024

·

Se alojó 1 noche

Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.

Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.

6

James

14 sept 2025

·

Se alojó 1 noche

We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...

We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La mayoría de los huéspedes encuentran las habitaciones y las zonas comunes muy limpias y bien cuidadas. Algunos mencionan muebles manchados o falta de limpieza durante estancias de varias noches.

Reseñas de huéspedes relacionadas

10

Cholpon

17 jun 2024

·

Se alojó 1 noche

The cleanliness and decorations, especially around the reception and breakfast area. Plus location was great

The cleanliness and decorations, especially around the reception and breakfast area. Plus location was great

8

NIGEL

17 dic 2025

·

Se alojó 2 noches

The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.

The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.

4

Martin

11 dic 2024

·

Se alojó 2 noches

Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡

Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡

10

Lisa

2 oct 2025

·

Se alojó 1 noche

The room was beautifully decorated & clean. It was helpful to have a fridge.

The room was beautifully decorated & clean. It was helpful to have a fridge.

10

Ian

13 nov 2025

·

Se alojó 1 noche

Clean and spacious room. Lovely hotel in a great location

Clean and spacious room. Lovely hotel in a great location

10

Jackie

6 abr 2025

·

Se alojó 1 noche

Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.

Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.

10

Diane

1 ene 2026

·

Se alojó 1 noche

Room spotless & smart decor. Friendly & welcoming receptionist

Room spotless & smart decor. Friendly & welcoming receptionist

10

Steven

2 feb 2025

·

Se alojó 2 noches

So clean, infact immaculate, staff so presentable, friendly and professional, love this hotel

So clean, infact immaculate, staff so presentable, friendly and professional, love this hotel

6

Patricia

18 jul 2025

·

Se alojó 1 noche

The staff are marvelous, friendly helpful and efficient, but although the lobby and some areas downstairs are magnificent, the dining room is looking tired and the chairs are note especially clean. Breakfast was plentiful and average about what we expected . Our bedroom was rather sparse, the ‘King’ bed was rather small but comfortable enough. The bathroom was lovely and clean but no loo brush? All in all for the decent price we paid we were very happy but it was not quite what we had expected, the lovely staff make your stay more than the hotel does.

The staff are marvelous, friendly helpful and efficient, but although the lobby and some areas downstairs are magnificent, the dining room is looking tired and the chairs are note especially clean. Breakfast was plentiful and average about what we expected . Our bedroom was rather sparse, the ‘King’ bed was rather small but comfortable enough. The bathroom was lovely and clean but no loo brush? All in all for the decent price we paid we were very happy but it was not quite what we had expected, the lovely staff make your stay more than the hotel does.

6

RICARDO

3 ago 2025

·

Se alojó 2 noches

I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.

I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones tienen una decoración atractiva y camas cómodas, y muchos destacan su buen espacio. Sin embargo, algunas son pequeñas o ruidosas, el control de temperatura y el aire acondicionado pueden ser poco fiables, y el rendimiento del Wi-Fi y la televisión es ocasionalmente débil.

Reseñas de huéspedes relacionadas

6

Andrew

17 may 2025

·

Se alojó 2 noches

It was alright, restaurant and bar are great, good food, friendly staff and fast service. The hotel rooms were clean, but dated. The air con didnt work and it took multiple requests for anything to happen. Also the TV only gets 3 channels. They also wouldnt let me check in earlier than 2pm. I understand its their policy, but i was only 15 minutes early. Seemed a bit petty

It was alright, restaurant and bar are great, good food, friendly staff and fast service. The hotel rooms were clean, but dated. The air con didnt work and it took multiple requests for anything to happen. Also the TV only gets 3 channels. They also wouldnt let me check in earlier than 2pm. I understand its their policy, but i was only 15 minutes early. Seemed a bit petty

6

Heather

23 sept 2025

·

Se alojó 2 noches

We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.

We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.

6

Nicholas

16 nov 2025

·

Se alojó 2 noches

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

6

Delroy

16 ene 2025

·

Se alojó 1 noche

Wi-Fi was non existent very poor

Wi-Fi was non existent very poor

8

Amanda

2 feb 2025

·

Se alojó 1 noche

Lovely, clean room however, no bath! Bed is huge, comfortable and fresh. Bathroom is spotless. The only negative was the noise, both internal and external. People slamming doors at stupid o’clock and outside revellers. I know some people said parking was an issue but not for me.

Lovely, clean room however, no bath! Bed is huge, comfortable and fresh. Bathroom is spotless. The only negative was the noise, both internal and external. People slamming doors at stupid o’clock and outside revellers. I know some people said parking was an issue but not for me.

10

Ian

13 nov 2025

·

Se alojó 1 noche

Clean and spacious room. Lovely hotel in a great location

Clean and spacious room. Lovely hotel in a great location

8

nadia

20 ene 2025

·

Se alojó 7 noches

The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.

The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.

4

lee

27 oct 2024

·

Se alojó 1 noche

After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.

After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.

8

Gillian

27 dic 2025

·

Se alojó 2 noches

Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!

Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!

10

Tracey

18 ago 2024

·

Se alojó 1 noche

This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.

This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal suele ser descrito como amable, profesional y servicial. Sin embargo, el servicio puede tener falta de personal o ser lento en los momentos de mayor afluencia, con informes de un servicio de desayuno lento, cierres de bar para los huéspedes y problemas de respuesta al servicio de habitaciones o al teléfono.

Reseñas de huéspedes relacionadas

10

Martin

28 jul 2024

·

Se alojó 2 noches

Very helpful staff and always with a smile

Very helpful staff and always with a smile

8

David

12 nov 2024

·

Se alojó 1 noche

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

4

Dale

25 jul 2025

·

Se alojó 1 noche

Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.

Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.

8

Sheila

18 ago 2025

·

Se alojó 2 noches

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

6

Laura

19 abr 2025

·

Se alojó 1 noche

I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.

I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.

4

Louise

25 ago 2025

·

Se alojó 2 noches

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

10

Gillian

18 may 2025

·

Se alojó 2 noches

As usual everything was what l'd expected. Nothing was too much trouble and every member of staff was cheerful and very courteous.

As usual everything was what l'd expected. Nothing was too much trouble and every member of staff was cheerful and very courteous.

10

Suzanne

22 dic 2025

·

Se alojó 2 noches

Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.

Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.

6

Leila

19 ago 2025

·

Se alojó 1 noche

Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.

Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.

10

Raymond

2 nov 2025

·

Se alojó 6 noches

I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices

I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Su ubicación céntrica junto al río Ouse, con fácil acceso a pie al centro, parques y restaurantes, es un punto destacado constante. Algunos señalan que las calles circundantes están deterioradas y que el aparcamiento a menudo requiere opciones fuera del hotel.

Reseñas de huéspedes relacionadas

8

Jorn

15 mar 2024

·

The hotel was very nice all the amenities you need but outside the property on a gloomy day of rain was disappointing. The river would be nice in the summer but the rest of the street was a dump. No really nice places to eat they all looked like real dives.

The hotel was very nice all the amenities you need but outside the property on a gloomy day of rain was disappointing. The river would be nice in the summer but the rest of the street was a dump. No really nice places to eat they all looked like real dives.

8

Tracy

14 mar 2024

·

Se alojó 1 noche

The area outside is very poor and run down

The area outside is very poor and run down

8

Montgomery

31 ene 2025

·

Se alojó 1 noche

Perfect location for town, nice breakfast

Perfect location for town, nice breakfast

10

Michael

5 jul 2025

·

Se alojó 1 noche

Location good, good staff

Location good, good staff

10

Ian

13 nov 2025

·

Se alojó 1 noche

Clean and spacious room. Lovely hotel in a great location

Clean and spacious room. Lovely hotel in a great location

10

Emma

6 feb 2023

·

Se alojó 1 noche

Fantastic location, really cute decor and bar. Right opposite the river for a walk.

Fantastic location, really cute decor and bar. Right opposite the river for a walk.

8

Barnaby

25 mar 2023

·

Se alojó 1 noche

A lovely spot in front of the river Ouse. Would stay again

A lovely spot in front of the river Ouse. Would stay again

10

Gurnam

9 may 2024

·

Se alojó 1 noche

Location

Location

8

Barry

8 dic 2024

·

Se alojó 1 noche

Good hotel, nice room, nice location on the river.

Good hotel, nice room, nice location on the river.

8

Kenneth

1 may 2023

·

Se alojó 2 noches

Excellent central location for visiting Bedford.

Excellent central location for visiting Bedford.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre la restauración son variadas: varios huéspedes disfrutaron de comidas sabrosas y una buena selección de desayuno, mientras que otros encontraron el desayuno frío, mal reponiéndose o mal gestionado, y notaron un servicio inconsistente o opciones limitadas sin gluten.

Reseñas de huéspedes relacionadas

8

Inigo

2 nov 2024

·

Se alojó 3 noches

Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.

Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.

8

David

12 nov 2024

·

Se alojó 1 noche

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money

6

Nicholas

16 nov 2025

·

Se alojó 2 noches

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.

8

Sheila

18 ago 2025

·

Se alojó 2 noches

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.

8

Sarah

22 jun 2025

·

Se alojó 1 noche

We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed. We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also. We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks. We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked. So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.

We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed. We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also. We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks. We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked. So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.

4

Louise

25 ago 2025

·

Se alojó 2 noches

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!

8

Mark

19 dic 2025

·

Se alojó 1 noche

Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok

Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok

8

J.W.

23 may 2025

·

Se alojó 1 noche

Poor breakfast

Poor breakfast

10

Tracey

4 jul 2025

·

Se alojó 1 noche

Beautiful room breakfast was fabulous definitely recommend

Beautiful room breakfast was fabulous definitely recommend

8

Yvonne

31 ago 2025

·

Se alojó 1 noche

We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.

We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.

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10

David

hace 3 semanas

·

Se alojó 3 noches

Really good, room lovely and cool on the hottest day of the year

Really good, room lovely and cool on the hottest day of the year

6

Christine

hace 4 semanas

·

Se alojó 2 noches

Room was good and liked the shower. But very disappointed to find the bed unmade and bin not emptied after a long day out. I didn’t expect it at this price point. Evening meal was enjoyable but breakfast was all self service, the hot buffet was lukewarm and not helped by having cold plates to put it on. Strangely our evening cold dessert had been put on a warm plate, straight from the dishwasher maybe. Location was very good, handy for riverside walks in one direction and shopping centre in another. Overall we liked the hotel but would not take breakfast there again.

Room was good and liked the shower. But very disappointed to find the bed unmade and bin not emptied after a long day out. I didn’t expect it at this price point. Evening meal was enjoyable but breakfast was all self service, the hot buffet was lukewarm and not helped by having cold plates to put it on. Strangely our evening cold dessert had been put on a warm plate, straight from the dishwasher maybe. Location was very good, handy for riverside walks in one direction and shopping centre in another. Overall we liked the hotel but would not take breakfast there again.

6

Fiona

29 jul 2026

·

Se alojó 1 noche

I like this hotel a lot. We’ve stayed here at least 5 times in past 4 years and even although it’s very good but not perfect we automatically stay here if we visit Bedford. This in mind Tbh I was disappointed with our stay this time. We booked through hotel.com and not for the first time but I’m not convinced we got the room we booked.Can’t be certain as the room isn’t shown in booking slip but my memory suggests we booked a quiet room. We paid £170 for bed and breakfast and the room looked onto the rubbish collection area and was noisy after 11pm and early morning. The bins were overflowing with some spillages and the seagulls were noisy at 6am. Another bug bear was at booking I messaged the property through hotel.com asking them to confirm I could have a pet free room due to allergies. Didn’t get a response but did get a pre arrival check in email day before which again gave me the opportunity to request pet free. When I checked in tbe receptionist seemed surprised I was waiting to check in and when she did engage didn’t mention anything about pet free. I was going to ask but there was another guest in queue and because we were so hot having travelled by train I didn’t mention as I know the hotel cleaning staff are excellent normally. The room was pretty and the bathroom and shower clean and inviting. It was annoying the body lotion was empty or so close to empty nothing came out. We had dinner in restaurant and staff were very pleasant and we enjoyed the food and drinks

I like this hotel a lot. We’ve stayed here at least 5 times in past 4 years and even although it’s very good but not perfect we automatically stay here if we visit Bedford. This in mind Tbh I was disappointed with our stay this time. We booked through hotel.com and not for the first time but I’m not convinced we got the room we booked.Can’t be certain as the room isn’t shown in booking slip but my memory suggests we booked a quiet room. We paid £170 for bed and breakfast and the room looked onto the rubbish collection area and was noisy after 11pm and early morning. The bins were overflowing with some spillages and the seagulls were noisy at 6am. Another bug bear was at booking I messaged the property through hotel.com asking them to confirm I could have a pet free room due to allergies. Didn’t get a response but did get a pre arrival check in email day before which again gave me the opportunity to request pet free. When I checked in tbe receptionist seemed surprised I was waiting to check in and when she did engage didn’t mention anything about pet free. I was going to ask but there was another guest in queue and because we were so hot having travelled by train I didn’t mention as I know the hotel cleaning staff are excellent normally. The room was pretty and the bathroom and shower clean and inviting. It was annoying the body lotion was empty or so close to empty nothing came out. We had dinner in restaurant and staff were very pleasant and we enjoyed the food and drinks

8

adrian

26 jul 2026

·

Se alojó 1 noche

Parking was £30 for 12 hours!! No air con. No fans. One other MINOR issue NO HOT WATER!! on Sunday am.

Parking was £30 for 12 hours!! No air con. No fans. One other MINOR issue NO HOT WATER!! on Sunday am.

10

Heather

20 jul 2026

·

Se alojó 3 noches

Great stay as always. Staff helpful and quick room arranged when we had a problem with the room door

Great stay as always. Staff helpful and quick room arranged when we had a problem with the room door

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

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Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5 $225
6 $117	7 $172	8 $199	9 $194	10 $188	11 $193	12 $215
13 $130	14 $181	15	16	17 $182	18 $175	19 $204
20 $131	21 $174	22 $210	23 $201	24 $159	25 $186	26 $196
27 $141	28 $184	29 $207	30 $196

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.