Bedford Swan Hotel and Thermal Spa
US$ 116
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 116
/noite
Média para setembro
Preços médios mensais
Em Bedford Swan Hotel and Thermal Spa, o preço por noite é, em média, US$ 116 no mês mais barato (setembro) e US$ 165 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 137 |
| fevereiro | US$ 139 |
| março | US$ 136 |
| abril | US$ 140 |
| maio | US$ 143 |
| junho | US$ 139 |
| julho | US$ 165 |
| agosto | US$ 152 |
| setembro | US$ 116 |
| outubro | US$ 127 |
| novembro | US$ 134 |
| dezembro | US$ 134 |
J
F
M
A
M
J
J
A
set. · US$ 116
S
O
N
D
Mais caro: julho (aprox. US$ 165)
Mais barato: setembro (aprox. US$ 116)
Sobre este alojamento
Stay in the heart of Bedford with a spa, restaurant, and air-conditioned rooms featuring Smart televisions.
Localização
Bedford Swan Hotel & Thermal Spa, em Bedford, está no centro da cidade e no rio. Os viajantes que queiram viver um pouco de cultura podem ir a Coleção Shuttleworth, ao passo que os que prefiram apreciar a natureza local podem explorar Parque de Bedford e Priory Country Park. Considere um jogo ou evento em Autódromo de Bedford e, já agora, faça também tempo para Woburn Safari Park, uma atração espetacular a não perder. Passe algum tempo a explorar as atividades locais, como golfe.
Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Instalações para banquetes
Cofre
Avaliações dos hóspedes
8
Muito Bom
Com base em 1.601 avaliações verificadas
Quem se hospeda aqui?
Negócios
23%
Casal
37%
Família
20%
Grupos
14%
Individual
4%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Bedford Swan Hotel and Thermal Spa, viajantes elogiam a localização central à beira do rio e a reforma elegante, além de quartos geralmente limpos, confortáveis e funcionários simpáticos. As reclamações recorrentes incluem estacionamento limitado no local, qualidade do café da manhã irregular e atendimento sobrecarregado em horários de pico.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Bedford Swan Hotel and Thermal Spa, viajantes elogiam a localização central à beira do rio e a reforma elegante, além de quartos geralmente limpos, confortáveis e funcionários simpáticos. As reclamações recorrentes incluem estacionamento limitado no local, qualidade do café da manhã irregular e atendimento sobrecarregado em horários de pico.
O spa termal é popular e bem avaliado, mas o acesso geralmente requer reserva e pagamento antecipados, e as sessões podem estar totalmente reservadas. As experiências nos quartos variam em tamanho, ruído e controle de temperatura, com relatos ocasionais de Wi-Fi fraco ou TVs antigas. No geral, espere uma charmosa estadia à beira do rio com bom conforto e comodidades, atenuada por restrições de estacionamento e algumas inconsistências.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O spa termal é elogiado, mas geralmente requer reserva e pagamento antecipados, e o estacionamento no local é muito limitado e apertado. Vários comentários também mencionam interrupções ocasionais no aquecimento ou na água quente.
Avaliações dos hóspedes relacionadas
6
Warren
3 de mai. de 2023
·
A estadia foi de 1 noite
Great hotel spoilt by their car parking options. They advertise as having parking on site but in reality when you arrive after 6pm the car park is full of Diners in the Brasserie & people using the spa. I had to park at a council car park about 1/2 mile away Then surprise surprise the car park was half empty by 10pm when the spa & diners returned home but I had already parked elsewhere Funny thing was they tried to charge me £5 for parking when I checked out, which I asked them to refund
Great hotel spoilt by their car parking options. They advertise as having parking on site but in reality when you arrive after 6pm the car park is full of Diners in the Brasserie & people using the spa. I had to park at a council car park about 1/2 mile away Then surprise surprise the car park was half empty by 10pm when the spa & diners returned home but I had already parked elsewhere Funny thing was they tried to charge me £5 for parking when I checked out, which I asked them to refund
8
Rod
27 de ago. de 2024
·
A estadia foi de 1 noite
Spa booked up for 3 days very disappointed
Spa booked up for 3 days very disappointed
6
Simon
13 de ago. de 2025
·
A estadia foi de 4 noites
Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.
Hotel was ok, parking was terrible and the charge to use the spa was horrific considering I was a hotel guest. I would just advise if you were looking for a hotel with gym, sauna etc to look elsewhere nearby as this hotel I very overrated in my opinion.
2
Marie
14 de jan. de 2024
·
A estadia foi de 1 noite
During my stay, the hotel was having problems with the heating. I explained how cold my room was, I was told they had been having problems with the heating for the past 6 days. No one had bothered to contact me in advance to warn me, giving me the option to book somewhere else and simply told me it was being worked on and there wasn't anything they could do. They did not offer any additional heating, and even the "apology" did not come across as sincere. It was delivered without empathy or concern and a "it's not my fault" attitude. Apart from the heating, my room was comfortable. I had booked 3 rooms for 5 adults and 1 infant. 2 of the adults who were due to stay with me did not attend due to illness. I was glad because although the beds were double, they were very small so I would not have been comfortable sharing the bed. My room had a stained carpet and the deadlock on the door did not work. After going out, I returned, at midnight, but there were no parking spaces. I spoke to someone in reception to ask where I could park and was directed to a Local Authority car park which was some way away - this meant that I would have to walk back unaccompanied - as a single female, I found this completely unacceptable. (bearing in mind I had booked 3 rooms, I would have expected to have at least 1 parking space). I had to ask my daughter to leave her baby with her elderly grandmother and come with me. (still not ideal). Staff did not care.
During my stay, the hotel was having problems with the heating. I explained how cold my room was, I was told they had been having problems with the heating for the past 6 days. No one had bothered to contact me in advance to warn me, giving me the option to book somewhere else and simply told me it was being worked on and there wasn't anything they could do. They did not offer any additional heating, and even the "apology" did not come across as sincere. It was delivered without empathy or concern and a "it's not my fault" attitude. Apart from the heating, my room was comfortable. I had booked 3 rooms for 5 adults and 1 infant. 2 of the adults who were due to stay with me did not attend due to illness. I was glad because although the beds were double, they were very small so I would not have been comfortable sharing the bed. My room had a stained carpet and the deadlock on the door did not work. After going out, I returned, at midnight, but there were no parking spaces. I spoke to someone in reception to ask where I could park and was directed to a Local Authority car park which was some way away - this meant that I would have to walk back unaccompanied - as a single female, I found this completely unacceptable. (bearing in mind I had booked 3 rooms, I would have expected to have at least 1 parking space). I had to ask my daughter to leave her baby with her elderly grandmother and come with me. (still not ideal). Staff did not care.
8
Lisa
18 de jun. de 2025
·
A estadia foi de 1 noite
Good but no gym and you have to pay extra for the spa which was disappointing
Good but no gym and you have to pay extra for the spa which was disappointing
8
Maria
27 de jul. de 2023
·
A estadia foi de 2 noites
Beautiful historical hotel! Confortable. Food at the restaurant is excellent! The thermal spa is a lot of fun but it requires advanced booking so we could not use it everyday of our stay. The staff at the reception is quite slow, one has to be patient.
Beautiful historical hotel! Confortable. Food at the restaurant is excellent! The thermal spa is a lot of fun but it requires advanced booking so we could not use it everyday of our stay. The staff at the reception is quite slow, one has to be patient.
4
Aubrey
16 de jan. de 2024
·
A estadia foi de 2 noites
Unfortunately, this was not a good visit. The hotel had a problem with their heating (although this was only admitted on the morning we left). As a result our room was cold and we had to make do with extra old blankets they provided for us
Unfortunately, this was not a good visit. The hotel had a problem with their heating (although this was only admitted on the morning we left). As a result our room was cold and we had to make do with extra old blankets they provided for us
2
Tim
5 de nov. de 2024
·
A estadia foi de 1 noite
Cold shower on the evening I arrived and the following morning due to boiler issue, not good!
Cold shower on the evening I arrived and the following morning due to boiler issue, not good!
6
winston
3 de out. de 2024
·
A estadia foi de 1 noite
Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.
Nice place and location. But by the time you add up the room cost, parking cost, charge to use the pool (£20), I would have expected a little more. Suggestions would include a bottle of water left in the room, a bowl of fruit in the lobby and more friendly staff in reception who smile and are friendly. Although the Gentleman running the spa desk was friendly and very welcoming.
6
James
14 de set. de 2025
·
A estadia foi de 1 noite
We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...
We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A maioria dos hóspedes considera os quartos e as áreas comuns muito limpos e bem cuidados. Alguns mencionam móveis manchados ou limpeza negligenciada durante estadias de várias noites.
Avaliações dos hóspedes relacionadas
10
Cholpon
17 de jun. de 2024
·
A estadia foi de 1 noite
The cleanliness and decorations, especially around the reception and breakfast area. Plus location was great
The cleanliness and decorations, especially around the reception and breakfast area. Plus location was great
8
NIGEL
17 de dez. de 2025
·
A estadia foi de 2 noites
The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.
The room was clean however 1 of the chairs was badly stained, I reported this to reception who had it changed whilst I was out.
4
Martin
11 de dez. de 2024
·
A estadia foi de 2 noites
Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡
Room not cleaned or beds made, when I asked about this I was told they are only done every other day. Loud banging, shouting and cages be pushed around outside our bedroom window from 6am onwards, 1st night only 1 towel left for us both 😡
10
Lisa
2 de out. de 2025
·
A estadia foi de 1 noite
The room was beautifully decorated & clean. It was helpful to have a fridge.
The room was beautifully decorated & clean. It was helpful to have a fridge.
10
Ian
13 de nov. de 2025
·
A estadia foi de 1 noite
Clean and spacious room. Lovely hotel in a great location
Clean and spacious room. Lovely hotel in a great location
10
Jackie
6 de abr. de 2025
·
A estadia foi de 1 noite
Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.
Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.
10
Diane
1 de jan. de 2026
·
A estadia foi de 1 noite
Room spotless & smart decor. Friendly & welcoming receptionist
Room spotless & smart decor. Friendly & welcoming receptionist
10
Steven
2 de fev. de 2025
·
A estadia foi de 2 noites
So clean, infact immaculate, staff so presentable, friendly and professional, love this hotel
So clean, infact immaculate, staff so presentable, friendly and professional, love this hotel
6
Patricia
18 de jul. de 2025
·
A estadia foi de 1 noite
The staff are marvelous, friendly helpful and efficient, but although the lobby and some areas downstairs are magnificent, the dining room is looking tired and the chairs are note especially clean. Breakfast was plentiful and average about what we expected . Our bedroom was rather sparse, the ‘King’ bed was rather small but comfortable enough. The bathroom was lovely and clean but no loo brush? All in all for the decent price we paid we were very happy but it was not quite what we had expected, the lovely staff make your stay more than the hotel does.
The staff are marvelous, friendly helpful and efficient, but although the lobby and some areas downstairs are magnificent, the dining room is looking tired and the chairs are note especially clean. Breakfast was plentiful and average about what we expected . Our bedroom was rather sparse, the ‘King’ bed was rather small but comfortable enough. The bathroom was lovely and clean but no loo brush? All in all for the decent price we paid we were very happy but it was not quite what we had expected, the lovely staff make your stay more than the hotel does.
6
RICARDO
3 de ago. de 2025
·
A estadia foi de 2 noites
I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.
I liked the location, the service was below standard in your restaurant, you need new bedding, new cushions and the room wasn't cleaned after the second night.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos apresentam uma decoração atraente e camas confortáveis, com muitos notando um bom espaço. No entanto, alguns são pequenos ou barulhentos, o controle de temperatura e o ar condicionado podem ser instáveis, e o desempenho do Wi-Fi/TV é ocasionalmente fraco.
Avaliações dos hóspedes relacionadas
6
Andrew
17 de mai. de 2025
·
A estadia foi de 2 noites
It was alright, restaurant and bar are great, good food, friendly staff and fast service. The hotel rooms were clean, but dated. The air con didnt work and it took multiple requests for anything to happen. Also the TV only gets 3 channels. They also wouldnt let me check in earlier than 2pm. I understand its their policy, but i was only 15 minutes early. Seemed a bit petty
It was alright, restaurant and bar are great, good food, friendly staff and fast service. The hotel rooms were clean, but dated. The air con didnt work and it took multiple requests for anything to happen. Also the TV only gets 3 channels. They also wouldnt let me check in earlier than 2pm. I understand its their policy, but i was only 15 minutes early. Seemed a bit petty
6
Heather
23 de set. de 2025
·
A estadia foi de 2 noites
We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.
We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.
6
Nicholas
16 de nov. de 2025
·
A estadia foi de 2 noites
Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.
Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.
6
Delroy
16 de jan. de 2025
·
A estadia foi de 1 noite
Wi-Fi was non existent very poor
Wi-Fi was non existent very poor
8
Amanda
2 de fev. de 2025
·
A estadia foi de 1 noite
Lovely, clean room however, no bath! Bed is huge, comfortable and fresh. Bathroom is spotless. The only negative was the noise, both internal and external. People slamming doors at stupid o’clock and outside revellers. I know some people said parking was an issue but not for me.
Lovely, clean room however, no bath! Bed is huge, comfortable and fresh. Bathroom is spotless. The only negative was the noise, both internal and external. People slamming doors at stupid o’clock and outside revellers. I know some people said parking was an issue but not for me.
10
Ian
13 de nov. de 2025
·
A estadia foi de 1 noite
Clean and spacious room. Lovely hotel in a great location
Clean and spacious room. Lovely hotel in a great location
8
nadia
20 de jan. de 2025
·
A estadia foi de 7 noites
The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.
The rooms need updating. We had many maintenance issues which were not resolved, although the staff was very friendly and supportive. Example: shower too hot and cannot be mixed to cool. Taps lose. TV not working properly. Internet weak. Cupboard door stuck.
4
lee
27 de out. de 2024
·
A estadia foi de 1 noite
After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.
After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.
8
Gillian
27 de dez. de 2025
·
A estadia foi de 2 noites
Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!
Stay overall was good On third floor was hot in our room We found very poor sign posting to stairs that actually went right down and you could get out of the stairwell! Lift was always busy and very slow!
10
Tracey
18 de ago. de 2024
·
A estadia foi de 1 noite
This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.
This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Os funcionários são frequentemente descritos como simpáticos, profissionais e prestativos. No entanto, o atendimento pode ser insuficiente ou lento em horários de pico, com relatos de serviço de café da manhã lento, fechamento do bar para hóspedes e problemas de resposta ao serviço de quarto ou ao telefone.
Avaliações dos hóspedes relacionadas
10
Martin
28 de jul. de 2024
·
A estadia foi de 2 noites
Very helpful staff and always with a smile
Very helpful staff and always with a smile
8
David
12 de nov. de 2024
·
A estadia foi de 1 noite
Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money
Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money
4
Dale
25 de jul. de 2025
·
A estadia foi de 1 noite
Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.
Room/restaurant was fine, but trying to get a drink as a resident was a poor experience. Had to vacate the bar area at 11pm and sit round the corner where we were served warm bottles of beer from a most disinterested member of staff as if we were an inconvenience! Shocking behaviour to paying guests.
8
Sheila
18 de ago. de 2025
·
A estadia foi de 2 noites
I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.
I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.
6
Laura
19 de abr. de 2025
·
A estadia foi de 1 noite
I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.
I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.
4
Louise
25 de ago. de 2025
·
A estadia foi de 2 noites
Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!
Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!
10
Gillian
18 de mai. de 2025
·
A estadia foi de 2 noites
As usual everything was what l'd expected. Nothing was too much trouble and every member of staff was cheerful and very courteous.
As usual everything was what l'd expected. Nothing was too much trouble and every member of staff was cheerful and very courteous.
10
Suzanne
22 de dez. de 2025
·
A estadia foi de 2 noites
Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.
Stay was peaceful, staff was excellent prompt and informative at check in, check in was fast.
6
Leila
19 de ago. de 2025
·
A estadia foi de 1 noite
Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.
Beautiful building, nice spot, lovely room. But… Reception couldn’t crack a smile on check in and was brusque. Another customer was complaining that someone had entered her room with her key card. Car park full. Breakfast awful, not cooked well. Vending machine type coffee, basic sliced bread. Stuff running out and not replaced. Everything seemed a bit too much bother. Pity given the site and the general decor. Maybe just really bad morale but my goodness it shows as they clearly don’t want to be there.
10
Raymond
2 de nov. de 2025
·
A estadia foi de 6 noites
I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices
I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central à beira do rio, à beira do River Ouse, com fácil acesso a pé à cidade, parques e restaurantes, é um destaque consistente. Alguns observam que as ruas ao redor estão decadentes e o estacionamento geralmente requer opções fora do local.
Avaliações dos hóspedes relacionadas
8
Jorn
15 de mar. de 2024
·
The hotel was very nice all the amenities you need but outside the property on a gloomy day of rain was disappointing. The river would be nice in the summer but the rest of the street was a dump. No really nice places to eat they all looked like real dives.
The hotel was very nice all the amenities you need but outside the property on a gloomy day of rain was disappointing. The river would be nice in the summer but the rest of the street was a dump. No really nice places to eat they all looked like real dives.
8
Tracy
14 de mar. de 2024
·
A estadia foi de 1 noite
The area outside is very poor and run down
The area outside is very poor and run down
8
Montgomery
31 de jan. de 2025
·
A estadia foi de 1 noite
Perfect location for town, nice breakfast
Perfect location for town, nice breakfast
10
Michael
5 de jul. de 2025
·
A estadia foi de 1 noite
Location good, good staff
Location good, good staff
10
Ian
13 de nov. de 2025
·
A estadia foi de 1 noite
Clean and spacious room. Lovely hotel in a great location
Clean and spacious room. Lovely hotel in a great location
10
Emma
6 de fev. de 2023
·
A estadia foi de 1 noite
Fantastic location, really cute decor and bar. Right opposite the river for a walk.
Fantastic location, really cute decor and bar. Right opposite the river for a walk.
8
Barnaby
25 de mar. de 2023
·
A estadia foi de 1 noite
A lovely spot in front of the river Ouse. Would stay again
A lovely spot in front of the river Ouse. Would stay again
10
Gurnam
9 de mai. de 2024
·
A estadia foi de 1 noite
Location
Location
8
Barry
8 de dez. de 2024
·
A estadia foi de 1 noite
Good hotel, nice room, nice location on the river.
Good hotel, nice room, nice location on the river.
8
Kenneth
1 de mai. de 2023
·
A estadia foi de 2 noites
Excellent central location for visiting Bedford.
Excellent central location for visiting Bedford.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre as refeições é misto: vários hóspedes apreciaram refeições saborosas e uma boa variedade de café da manhã, enquanto outros acharam o café da manhã frio, mal reabastecido ou mal gerido, e notaram atendimento inconsistente ou opções limitadas sem glúten.
Avaliações dos hóspedes relacionadas
8
Inigo
2 de nov. de 2024
·
A estadia foi de 3 noites
Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.
Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.
8
David
12 de nov. de 2024
·
A estadia foi de 1 noite
Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money
Really good value for money The breakfast room was a little overrun at 10am on a Saturday morning Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink Food okay Rest of hotel was really good and good value for money
6
Nicholas
16 de nov. de 2025
·
A estadia foi de 2 noites
Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.
Black pudding at breakfast was dried out, scrambled eggs were horribly overcooked and dry. Otherwise breakfast was okay. Room was small and temperature control was very hard to work out.
8
Sheila
18 de ago. de 2025
·
A estadia foi de 2 noites
I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.
I'll remember The Swan as comfortable, clean and friendly, with beautifully battered hake and chips. You'll need sunglasses in the sparkling bathroom, with dazzling white towels. A very comfortable bed offers really plump pillows, and is made up with good linen, completing the overall impression. You have to be quite tall to play hunt the hairdryer (mine was found by a member of staff, on the top shelf of the wardrobe). A substantial brunch menu made up for that, allowing a flexible start to the day. The menu is most inviting; leek and potato soup of the day, for instance, was just delicious. It was easy to access the internet, although the signing in process is duplicated in the restaurant, and other areas of the hotel. It's best to organise a taxi in advance, if you need one. I didn't and this oversight required assistance from the receptionist at a very busy junction in her day. She kept her cool. That suggests a classy staff training regime.
8
Sarah
22 de jun. de 2025
·
A estadia foi de 1 noite
We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed. We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also. We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks. We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked. So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.
We used the thermal spa and very happy, not crowded plenty of space, throughly enjoyed. We managed to get a table at the pen and cob restaurant without booking, my husband is gluten intolerant and they had a separate menu for him which was good and my food was good also. We had booked breakfast which was a help yourself to hot and cold breakfast items and hot and cold drinks. We said to the waitress that my husband is gluten intolerant and do you have anything gluten free, she went to ask the chef is there any gluten free items and promptly came back and said that there was nothing gluten free apart from toast. We felt that come back was not helpful at all and very disappointing. We felt that the food that was there was not a good standard, beans stone cold, mushrooms un washed, hash under cooked and bacon very fatty and poorly cooked. So not happy at all for breakfast, but the room and the thermal spa and the reception were very good.
4
Louise
25 de ago. de 2025
·
A estadia foi de 2 noites
Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!
Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!
8
Mark
19 de dez. de 2025
·
A estadia foi de 1 noite
Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok
Lovely old hotel with a horrible modern bar/brasserie where you can’t get a pint of proper beer. Room was ok
8
J.W.
23 de mai. de 2025
·
A estadia foi de 1 noite
Poor breakfast
Poor breakfast
10
Tracey
4 de jul. de 2025
·
A estadia foi de 1 noite
Beautiful room breakfast was fabulous definitely recommend
Beautiful room breakfast was fabulous definitely recommend
8
Yvonne
31 de ago. de 2025
·
A estadia foi de 1 noite
We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.
We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
David
há 3 semanas
·
A estadia foi de 3 noites
Really good, room lovely and cool on the hottest day of the year
Really good, room lovely and cool on the hottest day of the year
6
Christine
há 4 semanas
·
A estadia foi de 2 noites
Room was good and liked the shower. But very disappointed to find the bed unmade and bin not emptied after a long day out. I didn’t expect it at this price point. Evening meal was enjoyable but breakfast was all self service, the hot buffet was lukewarm and not helped by having cold plates to put it on. Strangely our evening cold dessert had been put on a warm plate, straight from the dishwasher maybe. Location was very good, handy for riverside walks in one direction and shopping centre in another. Overall we liked the hotel but would not take breakfast there again.
Room was good and liked the shower. But very disappointed to find the bed unmade and bin not emptied after a long day out. I didn’t expect it at this price point. Evening meal was enjoyable but breakfast was all self service, the hot buffet was lukewarm and not helped by having cold plates to put it on. Strangely our evening cold dessert had been put on a warm plate, straight from the dishwasher maybe. Location was very good, handy for riverside walks in one direction and shopping centre in another. Overall we liked the hotel but would not take breakfast there again.
6
Fiona
29 de jul. de 2026
·
A estadia foi de 1 noite
I like this hotel a lot. We’ve stayed here at least 5 times in past 4 years and even although it’s very good but not perfect we automatically stay here if we visit Bedford. This in mind Tbh I was disappointed with our stay this time. We booked through hotel.com and not for the first time but I’m not convinced we got the room we booked.Can’t be certain as the room isn’t shown in booking slip but my memory suggests we booked a quiet room. We paid £170 for bed and breakfast and the room looked onto the rubbish collection area and was noisy after 11pm and early morning. The bins were overflowing with some spillages and the seagulls were noisy at 6am. Another bug bear was at booking I messaged the property through hotel.com asking them to confirm I could have a pet free room due to allergies. Didn’t get a response but did get a pre arrival check in email day before which again gave me the opportunity to request pet free. When I checked in tbe receptionist seemed surprised I was waiting to check in and when she did engage didn’t mention anything about pet free. I was going to ask but there was another guest in queue and because we were so hot having travelled by train I didn’t mention as I know the hotel cleaning staff are excellent normally. The room was pretty and the bathroom and shower clean and inviting. It was annoying the body lotion was empty or so close to empty nothing came out. We had dinner in restaurant and staff were very pleasant and we enjoyed the food and drinks
I like this hotel a lot. We’ve stayed here at least 5 times in past 4 years and even although it’s very good but not perfect we automatically stay here if we visit Bedford. This in mind Tbh I was disappointed with our stay this time. We booked through hotel.com and not for the first time but I’m not convinced we got the room we booked.Can’t be certain as the room isn’t shown in booking slip but my memory suggests we booked a quiet room. We paid £170 for bed and breakfast and the room looked onto the rubbish collection area and was noisy after 11pm and early morning. The bins were overflowing with some spillages and the seagulls were noisy at 6am. Another bug bear was at booking I messaged the property through hotel.com asking them to confirm I could have a pet free room due to allergies. Didn’t get a response but did get a pre arrival check in email day before which again gave me the opportunity to request pet free. When I checked in tbe receptionist seemed surprised I was waiting to check in and when she did engage didn’t mention anything about pet free. I was going to ask but there was another guest in queue and because we were so hot having travelled by train I didn’t mention as I know the hotel cleaning staff are excellent normally. The room was pretty and the bathroom and shower clean and inviting. It was annoying the body lotion was empty or so close to empty nothing came out. We had dinner in restaurant and staff were very pleasant and we enjoyed the food and drinks
8
adrian
26 de jul. de 2026
·
A estadia foi de 1 noite
Parking was £30 for 12 hours!! No air con. No fans. One other MINOR issue NO HOT WATER!! on Sunday am.
Parking was £30 for 12 hours!! No air con. No fans. One other MINOR issue NO HOT WATER!! on Sunday am.
10
Heather
20 de jul. de 2026
·
A estadia foi de 3 noites
Great stay as always. Staff helpful and quick room arranged when we had a problem with the room door
Great stay as always. Staff helpful and quick room arranged when we had a problem with the room door
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-04: NO DATA
- 2026-09-05: 225.23991629943848USD
- 2026-09-06: 116.50222863769531USD
- 2026-09-07: 172.21620071716308USD
- 2026-09-08: 199.00474518737792USD
- 2026-09-09: 194.3899452545166USD
- 2026-09-10: 187.74235861206054USD
- 2026-09-11: 192.74378976745606USD
- 2026-09-12: 215.38192772216797USD
- 2026-09-13: 130.16692298126222USD
- 2026-09-14: 180.8831056854248USD
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 181.8749989868164USD
- 2026-09-18: 175.13120200805665USD
- 2026-09-19: 203.7777631866455USD
- 2026-09-20: 131.3840838623047USD
- 2026-09-21: 173.9127385925293USD
- 2026-09-22: 210.0808250274658USD
- 2026-09-23: 201.39524153747558USD
- 2026-09-24: 159.1301595336914USD
- 2026-09-25: 185.53691076660155USD
- 2026-09-26: 196.48566121520997USD
- 2026-09-27: 141.3390891067505USD
- 2026-09-28: 183.70657513122558USD
- 2026-09-29: 207.12772238769531USD
- 2026-09-30: 196.48566121520997USD
- 2026-10-01: 165.37502377929687USD
- 2026-10-02: 215.89168832702637USD
- 2026-10-03: 219.380442767334USD
- 2026-10-04: 131.97883705749513USD
- 2026-10-05: 162.47847062988282USD
- 2026-10-06: 163.08818081970216USD
- 2026-10-07: 164.01771195983886USD
- 2026-10-08: 130.48452873687745USD
- 2026-10-09: 158.46049731445314USD
- 2026-10-10: 178.18060359191895USD
- 2026-10-11: 115.86186901397706USD
- 2026-10-12: 147.77586009979248USD
- 2026-10-13: 172.88325786743164USD
- 2026-10-14: 174.59239577026366USD
- 2026-10-15: 131.7139174926758USD
- 2026-10-16: 164.1176615447998USD
- 2026-10-17: 178.37835845336915USD
- 2026-10-18: 106.0375513961792USD
- 2026-10-19: 136.981269480896USD
- 2026-10-20: 162.92826148376466USD
- 2026-10-21: 200.96916212768554USD
- 2026-10-22: 143.1793665359497USD
- 2026-10-23: 148.13567860565186USD
- 2026-10-24: 173.96271338500978USD
- 2026-10-25: 106.07691097564697USD
- 2026-10-26: 154.51936467285157USD
- 2026-10-27: 159.1301595336914USD
- 2026-10-28: 171.68256917419433USD
- 2026-10-29: 143.07000680389405USD
- 2026-10-30: 141.43903869171143USD
- 2026-10-31: 162.47847062988282USD
- 2026-11-01: 111.36412882995606USD
- 2026-11-02: 143.79784889678956USD
- 2026-11-03: 171.68256917419433USD
- 2026-11-04: 161.04438902282715USD
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Cortesias mais populares
Estacionamento
Restaurante
Quartos de não fumadores
Serviço de quartos
Instalações para banquetes
Cofre
Estacionamento
Estacionamento
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Spa/Health club
Sala familiar
Serviços
Instalações para banquetes
Cofre
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
24-Hour Front Desk
Atividades
Mobiliário de exterior
Fitness Center (nearby)
Internet
Wi-fi gratuito